Moree Artesian Aquatic Centre

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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Allergies and Intolerances
  • A small café with lime green chairs and black tables arranged neatly. On the left, there's a refrigerated display case and a door marked "Danger: Restricted Area." The back wall features framed pictures and a large TV. Two patterned armchairs and a small table with a plant are in the centre. On the right, a display shelf holds swimming gear. Large windows on the right show an outdoor view with a sunset. The floor is grey, and the ceiling is white with recessed lighting.
  • A street corner with a large blue water slide structure enclosed by a metal fence in the centre. The slide has multiple loops and a tall tower. On the left, there are trees and a construction barrier. On the right, a row of parked cars lines the street. A telephone pole stands near the corner, and a small white structure, possibly a phone booth, is visible. The pavement is dark, and the grass around the slide is green.
  • A building with a sign reading "Moree Artesian Aquatic Centre" is in the centre. There are steps leading up to the entrance, flanked by blue bollards. A ramp is on the left side. Two vehicles are parked in the foreground, with a blue disabled parking sign visible on the tarmac. A hedge runs along the front of the building. On the left, a water slide structure is partially visible.
  • Entrance to a modern building with a sign reading "Moree Artesian Aquatic Centre" above the doors. On the right, a set of stairs with yellow-edged steps leads up to the entrance, accompanied by a sign advertising a café with a barista on duty. A metal railing runs alongside the stairs. On the left, a ramp with a metal railing provides an accessible route. The foreground features a concrete pavement, and there are bushes to the right of the entrance.
  • Entrance to a building with a sign reading "Moree Artesian Aquatic Centre" above the doors. A set of stairs with yellow-edged steps leads up to the entrance, flanked by metal railings. A sign on the steps advertises "Antilles Fresh Roasted Coffee" and mentions a barista on duty. On the right, there is a neatly trimmed hedge and grass. The building is modern with a grey facade and exterior lighting.
  • A building with a light blue exterior is on the left, featuring a metal handrail along a ramp. The pavement runs parallel to the building, leading to a parking area on the right. Several vehicles, including a grey truck, are parked along the street. A yellow pedestrian crossing sign is visible near the centre. Bushes and trees are scattered in the background, and a utility pole stands on the right.
  • A building entrance with glass doors in the centre, flanked by large windows. A person stands on the left near a wall with safety signs. A freestanding sign with various notices is in front of the doors. On the right, a blue water feature with a black pipe is visible. The ceiling has recessed lights, and the floor is concrete with a yellow "R U OK?" sign.
  • Entrance to a shop with glass doors on the left, displaying a "Welcome" mat on the floor. Inside, there are refrigerators and a yellow caution sign. On the right, a small water feature with a pipe and a sign reading "HAZCHEM" is visible. The ceiling is plain with recessed lighting.
  • Glass entrance doors with a "Welcome" mat in front. On the left, there are posters and a "No Smoking" sign. On the right, a yellow sign about parental supervision. Inside, a blue counter with "Zoggs" branding is visible, along with a freezer and shelves stocked with items. The floor is tiled, and the ceiling has recessed lighting. A yellow caution sign stands in the centre.
  • Entrance to a building with glass doors and windows. On the left, there are safety signs and a red fire alarm box on a light-coloured wall. In the centre, a stand displays various notices and advertisements. On the right, a small water feature with a pipe is visible, along with more safety signs. The floor is concrete, and the ceiling is white with recessed lighting.
  • A reception area with a counter on the left displaying brochures and signs, branded with "Zoggs". Behind the counter are framed photos and a wall-mounted TV. In the centre, there's a freezer and a drinks fridge. On the right, a wall features historical images and a glass door. The floor is marked with social distancing stickers, and a yellow caution sign is present. The ceiling has recessed lighting.
  • A reception area with a counter in the centre displaying various notices and a "Zoggs" logo. Behind the counter are two black screens and a clock on the wall. To the right, there is a large refrigerated display filled with drinks and a blue ice cream freezer with "Peters" branding. A yellow wet floor sign is on the floor. On the left, a hallway leads to other rooms, with framed photos on the wall above. The ceiling is white with recessed lighting.
  • A reception area with a counter on the left displaying signs and a Zoggs-branded freezer. Behind the counter are framed photos and a wall-mounted TV. In the centre, a wet floor sign is visible. On the right, there are vending machines and promotional banners about pool safety. The floor is grey with social distancing markers, and the ceiling is white with recessed lighting. In the background, there is a hallway leading to other areas.
  • A public restroom with a green chair on the left, a toilet with a blue seat in the centre, and a small bin nearby. The walls have a towel rack and hooks. On the right, there's a sink with a soap dispenser and a hand dryer above it. A mirror is mounted on the wall, and there are informational signs above the sink. The floor is tiled in a light green pattern, and the ceiling is plain with recessed lighting.
  • A sliding glass door is partially open, revealing a pool area with a small pool and blue equipment. The left side of the door is frosted with a pattern. On the left wall, there is a historical display with images and text. The right wall has a similar display labelled "TREATMENT ROOMS." The floor has black mats, and a yellow caution sign is visible near the pool. The ceiling is white with lights.
  • An indoor swimming pool with a blue shade sail overhead. The pool is surrounded by a concrete deck with black mats. On the left, there are white plastic chairs and a bench against the wall. On the right, more chairs are placed near a door, with a small sink nearby. Solar panels are visible on the roof. The walls are light-coloured with several lights illuminating the area. A pool lift is positioned at the pool's edge.
  • An indoor swimming pool area with a blue shade sail overhead. The pool has metal handrails and is surrounded by a tiled deck with black mats. On the left, there are green chairs and a door with signs. The back wall has white plastic chairs, a potted plant, and a door. On the right, a pool lift is visible. The floor is concrete, and the ceiling is partially visible with solar panels on the roof.
  • An indoor swimming pool with a blue hoist on the right, next to a wheelchair. The pool has a tiled edge and water jets creating ripples. On the left, there are benches and a potted plant against the wall. The background shows a building with doors, windows, and white chairs. A blue canopy covers the pool area. The floor is a mix of tiles and concrete.
  • An indoor swimming pool with a blue canopy overhead. The pool has metal handrails and is surrounded by non-slip mats. On the right, there are several white and brown plastic chairs lined up against the wall, with a clock above them. A small plant is in the corner. The left side features a wall with solar panels on the roof. The floor is concrete, and the ceiling is partially covered by the canopy.
  • Indoor swimming pool area with a blue shade canopy above. The pool is surrounded by a tiled deck with black mats. On the left, there is a sink and a blue pool lift. The back wall has solar panels on the roof and a row of chairs under a lit overhang. On the right, an open door leads to a room with equipment. A yellow caution sign is on the floor near the pool. The ceiling is not visible.
  • On the left, there's a corridor with a green exit sign and a visible toilet area. The floor is concrete. In the middle, a wall with lights and a drinking fountain. On the right, a swimming pool with clear water and a blue pool lift. The background shows a building with solar panels on the roof and a glass entrance with a person inside. The ceiling is not visible.
  • A bathroom with accessibility features. On the left, there is a shower area with a handheld showerhead and a wall-mounted soap dispenser. A foldable shower seat is attached to the wall. On the right, a toilet with a blue seat is equipped with grab bars on both sides. A toilet paper holder is mounted on the wall. The floor is tiled in light green with a drain near the shower area. The walls are a mix of white tiles and grey paint. The ceiling is plain white.
  • Glass sliding doors lead to an outdoor pool area. On the left, a blue shade sail covers part of the pool. A long bench runs parallel to the pool. On the right, orange safety barriers and a stack of blue pool noodles are visible. Inside, a poster with safety information is on the right side of the door. The floor is tiled, and a rubber mat is placed at the entrance. An emergency exit sign is above the doors.
  • A swimming pool area with a tiled floor and blue shade sails overhead. On the left, there's a building with benches and potted plants. The pool is in the centre, reflecting the sky. Signs near the pool edge indicate "No Running" and "No Diving." On the right, a long bench and more seating are visible. In the background, there are trees and a fence, with a sunset casting a warm glow.
  • A swimming pool with clear water is in the centre, surrounded by a tiled deck. Blue shade sails are stretched above, providing cover. On the left, signs indicate "No Diving" and "No Running." In the background, a fence with a yellow banner and some potted plants are visible. The sun is setting, casting a warm glow over the scene.
  • Outdoor swimming pool with clear water, surrounded by a concrete deck. Two metal handrails lead into the pool. Signs on either side read "No Running" and "No Diving 1.3m". A large blue shade sail covers the pool area. In the background, a white fence, some trees, and a few benches are visible. Life rings are stacked on the right side. The sky shows a mix of clouds and a hint of sunset colours.
  • A swimming pool with clear blue water is in the centre, surrounded by a tiled deck. On the left, there are white plastic chairs against a building with large windows. Blue shade sails are stretched above the pool. On the right, a sign indicates a water depth of 1.2 metres. In the background, a water slide structure is visible, and beyond that, a grassy area with palm trees. The sky has a warm, orange hue, suggesting sunset.
  • A public bathroom with white tiled walls and a beige and green tiled floor. On the left, there's a wooden bench and a white shower area with a bench and grab bars. In the centre, a toilet with grab bars and a small bin is visible. On the right, a baby changing station is mounted on the wall, along with several informational posters. A green caution sign is on the floor near the open door. The ceiling has a fluorescent light fixture.
  • A hallway with a light-coloured floor and a ceiling with a security camera. On the left wall, there are blackboards with colourful chalk writing and drawings, including a schedule and a sheep illustration. The right wall is plain. At the end of the hallway, a glass door leads to a room labelled "Function Room." Inside, there are posters on the walls, a bin, and a small green chair visible. A stand with a sign is positioned near the door.
  • On the left, there's a hallway with a first aid room marked by a sign. The floor is grey with coloured markers, and the ceiling has recessed lighting. In the background, there are chairs and a mural on the wall. On the right, a gym area is visible through a glass door, featuring lockers, a rubbish bin, and a row of dumbbells. The gym floor is covered with black mats, and the ceiling has fluorescent lights.
  • A gym with various exercise equipment. On the left, there are benches and a Smith machine. In the middle, a multi-station workout machine is visible. On the right, there is an open doorway leading to another room. The background features treadmills and other cardio machines lined up against a blue wall. The floor is covered with black rubber mats, and the ceiling has fluorescent lighting panels.
  • A spacious gym with various exercise equipment. On the left, there are weight machines and a rack of dumbbells. In the centre, more weight machines and benches are visible. On the right, there are additional machines and weights. The floor is covered with black rubber mats, and the ceiling has white panels with fluorescent lighting. The walls are painted blue and white.
  • A gym with a blue wall on the left featuring several treadmills. In the centre, there are stationary bikes. On the right, weightlifting equipment and racks of colourful weight plates are visible. The floor is covered with black rubber mats, and the ceiling has fluorescent lights and air conditioning vents. A wall clock is mounted on the right wall.
  • A spacious gym room with a black rubber floor and a white ceiling with fluorescent lights. On the left, there's a small fenced area with colourful children's chairs and foam blocks. Nearby, a rack holds medicine balls and kettlebells. The back wall features two large windows with blinds, a fan, and a blackboard. On the right, several stationary bikes are lined up, and two large speakers are mounted on the wall. A digital clock is visible near the centre.
  • A spacious room with a dark carpeted floor and a white ceiling with fluorescent lights. On the left, there's a large white projection screen and a wall-mounted speaker. The back wall features a colourful children's playpen, a wall-mounted TV, and a clock. On the right, there's a large window with a dark blind, a chalkboard, and a rack with exercise equipment like medicine balls and weights. The room has a clean, organised appearance.
  • A spacious gym room with a black rubber floor and a white ceiling with fluorescent lights. On the left, there's a blackboard and a window with a blind. A rack holds various coloured medicine balls and weights. In the centre, several stationary bikes are lined up against the wall. On the right, a large white projection screen is mounted on the wall. A digital clock is visible on the left wall.
  • A spacious indoor area with a café counter in the centre, featuring a display of snacks and a sign about plastic bottles. To the right, there are lime green tables and chairs, along with a small seating area with sofas and a plant. On the left, there are turnstiles and a corridor leading to another section. The floor is tiled, and the ceiling has recessed lighting and air conditioning units. Walls are decorated with framed pictures.
  • A café interior with a counter on the left featuring display cases filled with food items. Behind the counter, there are shelves with drinks and snacks. To the right, there is a seating area with green chairs and small tables, along with cushioned benches. The walls are adorned with framed pictures, and a large TV is mounted in the corner. The floor is a mix of grey and purple, and the ceiling has recessed lighting and air conditioning vents.
  • A convenience store interior with a grey ceiling and floor. On the left, a wall features historical photos and text. In the centre, there are refrigerated display units filled with drinks. A sign about plastic bottles is in front of a bin. On the right, a counter displays snacks and a menu board is visible. A "Danger" sign marks a restricted area. The store is well-lit with ceiling lights.
  • A shop counter with a glass display case on the left filled with various crisps and snacks. Above it, there are boxes and confectionery items. In the centre, a computer monitor sits on the counter with a bottle of hand sanitiser and a small basket. On the right, a black display case contains more snacks and a coffee menu is visible. The counter is wooden with a blue front, and the ceiling has recessed lighting. A "Sorry, We're Closed" sign is displayed above.
  • A small café with lime green chairs and black tables arranged neatly. On the left, there's a refrigerated display case and a door marked "Danger: Restricted Area." The back wall features framed pictures and a large TV. Two patterned armchairs and a small table with a plant are in the centre. On the right, a display shelf holds swimming gear. Large windows on the right show an outdoor view with a sunset. The floor is grey, and the ceiling is white with recessed lighting.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Accept the Companion Card
• Employ people with disability
• Trained staff in disability awareness
• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
• Ask all visitors if there are any specific needs to be met
• Website meets WCAG 2.0 accessibility standards (https://www.w3.org/WAI/standards-guidelines/wcag/)
• Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service
• Use Plain English / easy read signage and information (includes menus and emergency information)
• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Have Braille and tactile signage on all information and paths of travel
• Provide information in large print
• Provide digital communication materials (hard copy information is also available on line)
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have handrails on all our stairways
• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
• Have effective lighting throughout facility.

HEARING

• Have TVs with captioning option
• Have volume controlled phones
• Have visual alerts for emergencies (Include flashing light)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Have grab rails in the bathroom
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways
• Have step free access to into our business premise
• Have step free access to the conference or function room
• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
• Have an accessible public toilet which is unlocked
• Have wheelchair accessible picnic tables
• Have wheelchair access to amusements and activities
• Provide beach matting and beach wheelchairs for people to access the water
• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
• Have a wheelchair accessible toilet
• Have a wheelchair accessible shower and change room
• Have a pool ramp/hoist enabling entry into pool
• Provide a low height counter suitable for a person using a wheelchair or a person of small stature
• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas & BBQ)
• Have 2 accessible car parking spaces

ALLERGIES AND INTOLERANCES

• Modify our cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
• Trained staff to respond to allergic reactions
• Adhere to The Food Authority requirements for allergy management in food preparation
• Have equipment to respond to anaphylactic shock such as epipens and defibrillator