Eltham Leisure Centre

Logo

Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Store image
  • Right wing of the Eltham Leisure Centre is made of glass and rusty metal cladding. The front area of the right wing of the main entrance has significant shading to protect cars and guests during parking. Arrow signs on the road pointing to where guests could park is also visible.
  • Left side of the Eltham Leisure Centre portion shows a magnificent architectural design which is a combination of wavy, grey metal and glass. The building's glass facade reflects the tall gum trees and blue sky, creating a nature-reserve experience.
  • In front of Eltham Leisure Centre is well-shaded parking, surrounded by tall gum trees with dense foliage, protecting cars and people from the heat of the Sun. A speed bump sign is also placed to warn drivers while parking
  • A staircase with a metal handle to guide people while entering the main entrance of Eltham Leisure Centre. The percolated roof, brick wall, and colourful chairs provide adequate shade for the waiting area at the entrance door.
  • Right outside the main entrance door of the Eltham Leisure Centre is the ramp and stairway headed straight into the parking lot and an elevated section at the right side that serves as a resting/waiting area which is separated by a short brick wall.
  • The heartwarming smiles of the receptionists wearing blue uniforms at the main reception desk and turnstile gates will immediately welcome you inside the Eltham Leisure Centre. Above them is a signboard saying, “Welcome to Eltham Leisure Centre.”
  • Directly opposite the receiving front desk is a Cafe with a seating area for you to chill and relax and a small retail area showcasing swimming attire of different colors and designs perfect for kids.
  • At the right side of the seating area is a trash bin and a ramp heading towards the restroom. The restroom is noticeable by its vibrant orange painting on the walls as well as the elegant paintings displayed near its passageway.
  • The seating area of the Café in Eltham Leisure Centre is filled with orange and black chairs and tables and a medium size TV mounted on the wall. The café and reception desk is partitioned by timber
  • Grey-painted walls of the restrooms for both males and females in the Eltham Leisure Centre. The male restroom is on the left side, while the female restroom is on the right side near the storeroom. At the entrance of each restroom are infographics of rules for guests to comply with.
  • At the entrance of the Aquatic Centre at Eltham Leisure Centre is an 8-lane, 25-meter pool. The 8-lane is separated by red, white, and blue balloons, and the pool is well-lit by natural lighting passing through the ceiling.
  • The walls at the end of the 8-lane, 25-meter pool are made of white, blue, and grey tiles, which allude to the feeling of water, sea, or ocean. A string of blue and white flags is placed vertically across the pool.
  • Within each lane of the 8-lane, 25-meter pool are diving platforms labelled from 1 to 8. However, a no-diving sign was put on top of each diving platform.
  • Surrounding the starting line of the 8-lane, the 25-meter pool is a 1.4-meter elevation with different sign boards laid at the top of it to inform guests what lanes are for the public, slow lanes, and more. The left side of the pool has a staircase and a ramp.
  • Rehabilitation pool is partitioned into a jacuzzi, a sitting area, and a swimming area. Adjacent to the swim area is the ramp and a staircase for entrance. The glass walls allow guests to enjoy the beautiful nature while diving into the rehabilitation pool.
  • Learn to swim pool and splash pool partitioned by a glass and tiled wall. A frog statue with water coming out from its mouth is added to the pool to amaze kids while swimming.
  • In addition to the frog statue, a red stick figure also spurts out water into 3 portions. Two lanes in the learn to swim pool are dedicated to coaching kids how to swim.
  • Long metal benches and white tables and chairs can be found near the splash pool area for guests to utilize. Lifeguards in red and yellow are constantly monitoring the guest's safety.
  • Three changing rooms are available for both girls and boys in the Aquatic Centre at Eltham Leisure Centre. The changing rooms are easily identifiable by their bluish-green doors with a white towel and hanger logo.
  • Store image
  • A timber desk and turnstile gates at the entrance of the Gymnasium at Eltham Leisure Centre. The gymnasium has glass walls that entice you with different pieces of equipment available for you to try.
  • A disinfection certificate is mounted at the left side of the main entrance door of the Gymnasium at Eltham Leisure Centre. Several treadmills are lined directly at the main entrance.
  • Left side of the entrance is the locker and a lot of gym machines for workouts. Hitting up a conversation with another guest is possible due to the closeness of the machines.
  • Lag pulldown, leg press, cable bars, hanging leg raise, and more are the gym equipment at the Gymnasium in Eltham Leisure Centre. The black, white, and yellow theme of the place makes the Gymnasium feel elegant.
  • Adjacent to the dark grey reception desk at the entrance of Eltham Leisure Centre is the glass door with yellow and black safety tape. On the right side of the door is an evacuation map.
  • Gymnasium is divided into two courts. The first court is labeled as “Court 1” while the 2nd court is labeled “Court 2”. Separating the two courts is a net.
  • At the side of the two courts is a grey stadium with 4 steps that can accommodate at least 100 people. At the edge of the stadium is a metal railing that separates the audience from the players.
  • Lower, section of the left and right side of the stadium is a space dedicated or reserved for persons with disability. Further left is the exit door and fire extinguisher mounted on the wall near it.
  • One elevator with a “lift access” sign and a single staircase at the Yoga studio in Eltham Leisure Centre. The staircase has grey metal railings and is beside the storeroom
  • Elevator is made of timber and silver-grey metal and is equipped with Up, Down, and Stop buttons indicated by the red circle in the middle.
  • Outside the yoga studio are wood and metal benches, healthy plants, white cabinets, and trash bins. The interior color is white and grey carpet tiles.
  • A well-ventilated yoga studio with glass walls, grey and blue rectangular carpet tiles, and wooden platforms for handheld during yoga practice. The front wall is painted grey while the ceilings are purely white.
  • White fence at the entrance Child Care Centre at Eltham Leisure Centre. Beyond the fence are toys, costumes, kids' decorations, kids' drawings and paintings, and a soft green mat to protect children during playing.
  • Different costumes for kids are hung in timber-made cabinets. Chairs are arranged carefully at the tables and all toys, drawings, and paintings, are well-organized.
  • Right side of the exit door towards the sand pit playground is a baby crib with a number of stuffed toys hanging on the sides. The crib has soft pillows and blankets with a cute cat and Barbie print on them.
  • A grass area near an obstacle course and a sand pit play area. The sand pit play area is covered by a large tent that provides enough shade. The venue is also surrounded by tall trees that give fresh air to your children.
  • A small space with TV, paintings, and black sofa chairs in the white corridor at the entrance of Child Care at Eltham Leisure Centre. Underneath the TV is a faucet and between the sofa chairs is a magazine table.
  • Store image
  • Store image

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Accept the Companion Card
• Employ people with disability
• Trained staff in disability awareness
• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service
• Use Plain English / easy read signage and information (includes menus and emergency information)
• A quiet space is available at the venue/ facility

VISION

• Have Braille and tactile signage on all information and paths of travel
• Provide information in large print
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have an appropriate area for toileting an assistance dog
• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
• Have handrails on all our stairways
• Have effective lighting throughout facility.
• Have tactile tiles prior to steps & ramps

HEARING

• Have a hearing loop
• Have TVs with captioning option
• Have visual alerts for emergencies (Include flashing light)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Have grab rails in the bathroom
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways
• Have step free access to into our business premise
• Have an accessible public toilet which is unlocked
• Have a wheelchair accessible toilet
• Have a wheelchair accessible shower and change room
• Provide wheelchair access to pool
• Provide wheelchair access to gym
• Provide a low height counter suitable for a person using a wheelchair or a person of small stature