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White's IGA Peregian Beach Visual Story

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Arrival at White's IGA Peregian Beach

White's IGA Peregian Beach is housed in a low-set building constructed from concrete and glass with a green accent, and the facility name is set atop. The store is set on David Low Way and positioned within a community shopping village surrounded by retail stores including a coffee shop, a pharmacy and a liquor store. 

Two accessible car parking spaces are located towards the right of the store entrance, offering step-free access into the store. Be aware that during peak times, the car park may become full.

An outside look at the sophisticated IGA shopping building. The top of the building has green walls with the IGA brand name, and half of the wall of the shopping building is made of glass. Two accessible car spaces are positioned toward the right of the store entrance.
Accessible parking spaces right outside the entrance of the IGA shopping store. The parking area has yellow stripes and white lines. Accessible parking signs in blue and white are drawn in the parking area for persons with mobility issues. Black shopping carts are carefully arranged outside the store.
At the top of the automatic door of the shopping store is, “Welcome to White’s IGA Peregian Beach.” On the left side of the door is a thermal scanner with a hand sanitiser dispenser and a magazine rack. To the left of the store is a space for all the shopping carts.
Hearing

Sounds

  1. Vehicle & traffic sounds
  2. Birds chirping
  3. External weather sounds
  4. Shopping trolley sounds (squeaky wheels)
  5. People talking
Smell

Smells

  1. Vehicle exhaust (occasional)
  2. Bitumen/tarmac
  3. External weather conditions
  4. Café aroma
  5. Food aroma (distant)
Touch

Feel

  1. External weather conditions
  2. Personal movement (e.g. walking)
  3. Shopping bags
  4. Shopping trolley
  5. Change in temperature
Sight

Sight

  1. Vehicles parked & moving
  2. People with shopping trolleys
  3. External weather conditions
  4. People with grocery bags
  5. Advertising posters

Moving around White's IGA Peregian Beach

White's IGA Peregian Beach is a thoughtfully designed grocery store. Upon entering, flowers, fresh fruit, and vegetables are found to the right, while to the left, an array of pastries and the gluten-free section lead towards a hot food section with lunch or dinner items available for purchase. 

Further inside, the condiments and meat sections are encountered before reaching six wide aisles filled with a variety of grocery products. A substantial part of the store's internal walls is occupied by continuous refrigeration and freezer units, dedicated to dairy, perishable, and frozen goods.

When you first enter White's IGA Peregian Beach, you'll notice to your right a selection of fresh flower bouquets, fruits, and vegetables. On the left is the bakery and pantry section with lots of pieces of bread and other baking needs.
Another image of a different side of a white wooden fruit stand section displayed inside White’s IGA Peregian Beach shopping store. It has a stand for a roll of green plastic bags for packing. The shopping area has a floor with a brown rectangular design and a black mat near the fridge.
Opposite view of the previous image. The content of the fridge is now visible and the fresh organic and vegetable labels can be seen clearly. Opposite the fridge are other food consumables and condiments.
An image showing the meat section to the left. At the ceilings are hanging boards that have a summary of food categories from 1-6 for each rack. Hanging board no. 1 is for breakfast foods, coffee & tea, biscuits, juice, jams & spreads, and health & wellness.
Hearing

Sounds

  1. Music
  2. Moving shopping trolleys
  3. People talking
  4. Store announcements
  5. Vehicle & traffic sounds
Smell

Smells

  1. Flowers
  2. Fruits & vegetables
  3. Cooked foods
  4. Cleaning products
  5. Air conditioning
Touch

Feel

  1. Cool & cold areas
  2. Shopping bags & trolley
  3. Walking & standing
  4. Touching food
  5. Close proximity to others
Sight

Sight

  1. Mid level lighting
  2. Contrasting colours
  3. Contrasting design elements
  4. Advertising posters
  5. People pushing trolleys

Checkout at White's IGA Peregian Beach

At the checkout, service staff scan each product to calculate the total cost of the groceries. Items should be removed from the shopping trolley or bag, and each item is individually scanned before being placed back into the bag or trolley. 

After all items are scanned, the service staff member will ask about the preferred payment method, offering options such as credit card and cash. 

Assistance is available during the checkout process if needed; simply ask the friendly staff. The exit is through the same entrance used to access the store, via automatic glass sliding doors.

Closed checkout counter and a magazine rack near the main entrance of White’s IGA Peregian Beach. Near the counter is a white-painted wooden rectangular box with hooks for shopping bags hanging on the spaces in between. Right side of the image shows KitKat and Dairy Milk products. Next to this is the aisle for breakfast foods, coffee and tea, biscuits, jams and spreads, and health and wellness, as seen on the black circular signboard with the number 1.
A closer look at the flower bouquet and chocolate section close to the glass entrance doors at White’s IGA Peregian Beach. To the right of the image shows a pathway leading to the bananas on top of the brown barrels. Near the glass entrance doors and exit, there is a shelf for pre-made letters and black trolleys for carrying shopping bags.
White’s IGA staff wearing black polos smiling beautifully at the assigned grey checkout counter near the main entrance of the store. In front of them is the chocolate and flower section, while to the right are bananas above brown barrels. Black shopping carts are also placed inside and near the checkout area. Seen through the glass walls are cars parked at the accessible parking spaces.
The image shows a long line at counter 6, while at Counter 5, there is a male staff. Compared to counter 6, counter 5 offers lots of other things to purchase, such as newspapers, beanies, candies, and chocolate bars. The ceiling in this specific section had thin, long, rectangular metal bars arranged parallel to each other and had spaces in between. A small part of the floor section is made of zigzagging blocks of wood with silver metal edges.
Hearing

Sounds

  1. Electronic beeping
  2. People asking questions
  3. Store announcements
  4. Rustling shopping bags
  5. Staff providing direction & advice
Smell

Smells

  1. Cooked foods
  2. Bread
  3. Cleaning products
  4. Flowers
  5. Air conditioning
Touch

Feel

  1. Touching food
  2. Heavy shopping bags
  3. Emotions of people interaction
  4. Close proximity to others
  5. Money/credit card handling
Sight

Sight

  1. People queueing
  2. Mid level lighting
  3. Contrasting colours
  4. Cash register
  5. Flowers & gift items
Two hands shaking Thankyou graphic

Thank You

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