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Upper Coomera Centre

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Access Guide

  • General Access
  • Communication
  • Vision
  • Physical - Mobility
  • Physical - Wheelchair
  • Physical - High support needs
  • Store image
  • A car park with several vehicles parked on both sides. In the centre, there are two trees surrounded by lush green shrubs. The ground is paved with asphalt, and the sunlight casts shadows of the trees and shrubs. The sky is clear and blue, and the area is bordered by more trees in the background.
  • A car park with designated disabled parking spaces marked in blue on the asphalt. White arrows and lines indicate traffic flow and parking boundaries. Yellow bollards are positioned near the spaces. On the right, there are landscaped areas with small plants and trees. In the background, a modern building with colourful vertical panels and a fence is visible. Trees and a lamppost are on the left side. Shadows from the trees stretch across the ground.
  • A car park with designated disabled parking spaces marked in blue and white on the asphalt. Yellow bollards separate the spaces. On the left, a modern building with dark panels and a small garden area. Trees with green foliage are scattered throughout, providing shade. In the background, more parked cars and additional trees. The ground is paved, and the area is well-maintained.
  • A parking area with marked disabled spaces in the foreground, featuring blue and white symbols. Yellow bollards separate the spaces. In the background, a modern building with a golden-brown facade and a section with colourful vertical slats. Trees are on both sides, and streetlights illuminate the scene. The ground is asphalt, and the area is well-maintained with some greenery.
  • A zebra crossing leads to a pathway flanked by two trees with green foliage. A light blue car is on the left, approaching the crossing. In the background, a modern building with a glass entrance and red accents is visible. The area is surrounded by well-maintained greenery and a signpost is near the pathway. The road has a marked disabled parking space. Shadows of the trees are cast on the road.
  • A hallway with light-coloured tiled flooring and grey walls. On the left, a door marked "Youth Space" is open, revealing a dark interior. In the centre, a glass door leads to an outdoor area with visible trees. On the right, a glass wall with red stripes separates another room with tables and chairs. The ceiling has recessed lighting and ventilation panels.
  • A room with a large window on the left, displaying various papers, drawings, and notices pinned inside. Below the window is a table with a chair. To the right, there are two doors; one is labelled "Recording Room" and the other leads to a corridor with glass doors. The floor is carpeted in a dark colour, and the ceiling is high with visible lighting fixtures.
  • A modern conference room with a long wooden table in the centre, surrounded by chairs. The left wall is dark with a mounted screen, while the right side features large floor-to-ceiling windows offering a view of trees and a pathway outside. The back of the room has stacked chairs and a whiteboard. The ceiling is wooden with linear lighting, and the floor is carpeted in a neutral tone.
  • A room with a long wooden table and several chairs on the right side, next to large floor-to-ceiling windows showing trees and a fence outside. On the left, a dark wall with a mounted screen. At the far end, a pool table and a stack of chairs near a whiteboard. The ceiling is wooden with linear lights, and the floor is carpeted in a neutral tone.
  • A room with large floor-to-ceiling windows on the left, offering a view of trees and a fence outside. In the centre, a long wooden table with chairs is positioned near a wall covered with notes and papers. A pool table with a cover is in the foreground. The right wall is dark with a mounted flat-screen TV. The ceiling is wooden with linear lights, and the floor is carpeted in a dark tone.
  • A room with a pool table covered in black fabric on the right. In the centre, a long wooden table with chairs is positioned. The left side features large windows with a view of greenery outside. The back wall has a display board and shelves with various items. A flat-screen TV is mounted on the right wall. The ceiling is wooden with linear lights, and the floor is carpeted in grey with subtle patterns.
  • A modern building with a glass entrance is on the right, featuring a sign above the door. The structure has a geometric design with a mix of tan and grey panels. On the left, there is a smaller building with a mosaic wall and several windows. Benches and greenery line the walkway, which has circular patterns on the ground. A tall lamp post and a tree are visible on the left, and the area is well-lit by sunlight.
  • A modern building with a glass entrance is in the centre, featuring a sign that reads "Upper Coomera Centre." The structure has a mix of tan and grey panels, with a mosaic pattern on the left side. In the foreground, there are benches and landscaped greenery. A tree is visible on the left, casting shadows on the pavement. The sky is clear and blue.
  • A modern interior space with a grey and beige tiled floor. On the left, there's a door labelled "Community Kitchen" and a high table with black chairs. In the centre, double doors lead to a room with wooden flooring, marked "Community". Above, circular light fixtures hang from the ceiling. On the right, a "Centre Management" office with a glass window and counter. A digital screen is mounted above the office. A curved black bench is in the foreground.
  • A spacious indoor area with a light-coloured tiled floor and a wooden ceiling. Circular light fixtures hang from the ceiling. On the left, there's a library entrance with a green sign. In the centre, glass doors lead to another room with various posters and signs. On the right, tables and chairs are arranged near a blue banner. A signboard with information stands in the foreground. Large windows in the background provide natural light.
  • A hallway with a large abstract painting on the left wall, featuring bold black, red, and yellow splashes. The floor is tiled in light colours with a central grey strip. On the right, there are glass panels reflecting the painting and part of a red wall. The ceiling is fitted with circular lights and a security camera. The corridor extends into the distance with doors and more artwork visible at the far end.
  • A modern hallway with light-coloured tiled flooring and grey walls. On the left, there are doors with frosted glass panels. In the centre, a door with a restroom sign and a wall-mounted hand sanitiser. To the right, a glass-walled room with a green abstract design on the wall and visible chairs inside. The ceiling features circular light fixtures. The hallway extends into the distance with more doors and a visible exit sign.
  • A spacious accessible bathroom with white tiled walls and a green-tiled floor. In the centre, there is a toilet with support rails on both sides. To the right, a shower area with a handheld showerhead and additional grab bars. A bench is positioned against the right wall. On the left, a toilet paper holder and a small bin are visible. The ceiling has a curved rail, possibly for a shower curtain.
  • On the left, a community information board is filled with various pamphlets and notices. Below it, a door marked "Staff Only" is visible. In the centre, a door labelled "Community Kitchen" is present. On the right, a long wooden table with several black chairs is positioned in front of a closed metal shutter. The floor is tiled in shades of grey and beige, and the walls are painted white with a grey lower section.
  • A commercial kitchen with stainless steel work surfaces and equipment. On the left, a black bin sits on a counter. In the centre, a large stainless steel table with wheels and a blue trolley. The back wall has a sink, microwave, and wall-mounted appliances. On the right, a large double-door refrigerator with a "Wet Floor" sign nearby. The floor is dark and speckled, and the ceiling has recessed lighting.
  • A commercial kitchen with a grey speckled floor and white ceiling. On the left, there are large glass-door refrigerators and a yellow caution sign. In the centre, a stainless steel table is surrounded by trolleys. The back wall has a fire extinguisher and two doors, one leading to another room. On the right, a wall-mounted paper towel dispenser and a metal shelf are visible. The room is well-lit with fluorescent lights.
  • A small kitchen area with stainless steel countertops and open shelving underneath, containing various boxes and items. On the left, a glass-fronted refrigerator displays food items, with a sign reading "Upper Coomera Youth." In the centre, a partially open roller shutter reveals a large, empty hall with wooden flooring. On the right, another closed roller shutter is visible. The floor is dark with a drain in the centre. The ceiling is plain and light-coloured.
  • A hallway with grey and beige walls. On the right, two framed notices are mounted on the wall. The floor is tiled in white. A glass door with a red stripe, labelled "Art Workshop," is partially open, leading to a room with large windows and visible tables and chairs. An electrical outlet is near the bottom of the right wall.
  • A spacious art studio with large floor-to-ceiling windows on the left and centre, allowing natural light to flood in. On the left, several easels display paintings, and tables hold art supplies. The floor is a smooth, light-coloured surface. On the right, a long counter with a sink is visible. Outside, through the windows, there are trees and a patio area with benches. The ceiling is high, enhancing the open feel of the space.
  • A spacious art studio with a light brown wall on the left featuring a long metal sink and storage shelves underneath. Various art supplies are visible on the shelves. On the right, a table covered with a white cloth holds several easels displaying paintings. Two chairs are positioned in front of the table. The floor is speckled grey, and the ceiling has long, suspended light fixtures. Large windows on the right allow natural light to fill the room.
  • A spacious room with large floor-to-ceiling windows on the left and centre, offering a view of trees and an outdoor area. A table with art supplies and a canvas is on the left. The right side features a long stainless steel counter with storage boxes underneath. The floor is a polished, light-coloured surface, and the ceiling is high, enhancing the open feel of the space.
  • A modern outdoor area with a large tree on the left, surrounded by a black metal fence. The ground is a mix of textured brown and grey paving stones. Several rectangular stone benches are scattered around. On the right, a building with a smooth grey facade features several horizontal windows. The building's roof has a slight overhang, casting shadows on the wall.
  • A small outdoor area with a tiled floor featuring a pattern of grey and beige rectangles. On the right, there are two large windows with blue-tinted glass set in a beige wall. A security camera is mounted above the windows. On the left, a grey wall with two narrow horizontal windows. Three cube-shaped stone stools are placed on the tiled floor. The ground transitions from tiles to a textured beige surface.
  • A modern hallway with a light-coloured tiled floor and grey accents. On the left, there's a red wall with a textured artwork and glass doors with red stripes. On the right, there are several doors with grey and white walls. The ceiling features circular light fixtures. The hallway extends into the distance with more doors and lights visible.
  • Double doors open into a spacious hall with wooden flooring. The left wall is red with a textured artwork featuring abstract shapes. The right wall is light-coloured with a grey panel and a notice board displaying a poster. Above, the ceiling is wooden with circular lights. The floor in the foreground is tiled with a dark mat near the entrance. The hall has large windows at the far end, allowing natural light to illuminate the space.
  • A spacious room with a wooden floor and a high ceiling featuring wooden panels. On the left, large windows allow natural light to create patterns on the floor. The back wall has black panels, and a projector is mounted on the ceiling. On the right, there are stacked chairs and tables stored in an alcove. The room has white walls with black accents and recessed lighting. A glass door is visible in the centre of the back wall.
  • A spacious hall with a polished wooden floor and high ceiling. The ceiling features wooden panelling with recessed lighting. On the left, there are large double doors and a glass entrance. The right side has a wall with large black panels and a service window. Sunlight streams through the windows, creating patterns on the floor. The walls are mostly white with black accents at the bottom.
  • A spacious room with wooden flooring and a high ceiling. On the left, there are open doors leading to another area. In the centre, a wall features two large black panels with speakers mounted on them, and a small window in between. On the right, large glass doors and windows allow natural light to flood in, casting shadows on the floor. Outside, greenery is visible through the glass. The ceiling has recessed lighting and wooden panelling.
  • A room with a wooden floor and a high ceiling. In the centre, there's a storage area with stacks of chairs and tables on wheels. To the right, an open door leads to another room with light-coloured walls and seating. The walls are mostly white with a black section at the bottom. A black cabinet is visible on the right side.
  • A spacious room with polished wooden flooring and a high ceiling featuring wooden panels. Large windows and glass doors on the right allow natural light to flood in, revealing an outdoor area with greenery. On the left, there is a doorway leading to another room. The walls are painted in a light colour with black accents. Ceiling lights are evenly distributed, and the room appears to be a multi-purpose space, possibly for events or gatherings.
  • Double doors open into a spacious hall with a wooden floor and a high ceiling featuring wooden panels and recessed lighting. The doors are labelled "Multi Purpose Hall 2" and are set in a red wall. To the right, a shiny metal bin is visible. The hall has large windows on the far side, allowing natural light to stream in, and a projector is mounted on the ceiling. The floor outside the hall is tiled.
  • A spacious room with a wooden floor and a high ceiling featuring recessed lights. On the left, large glass doors and windows allow natural light to stream in, casting shadows on the floor. In the centre, a large white screen is mounted on the wall. On the right, there are glass doors with metal frames and an emergency exit sign above. The walls are painted white with a black lower section.
  • A spacious hall with a polished wooden floor and a high, wooden-panelled ceiling. On the left, large glass windows and doors allow natural light in, with views of trees outside. On the right, there are several doors and a single white chair. At the far end, a large white screen is mounted on the wall. The ceiling features multiple recessed lights, and the walls are painted in a light colour with a dark band running along the lower section.
  • A spacious room with a polished wooden floor and a wooden panelled ceiling. On the left, there are large black panels or partitions. The right side features a plain wall with a speaker mounted near the ceiling. In the centre, large glass doors and windows allow natural light to flood in, revealing a view of greenery outside. A projector is mounted on the ceiling. The room is well-lit with ceiling lights.
  • A narrow storage room with a grey floor and white ceiling. On the left, there are black trolleys with blue wheels and stacks of trays. On the right, several white boards are stored on wheeled stands. The walls are painted white with a black lower half. A small sign is visible on the right wall. The room is lit by rectangular ceiling lights.
  • A covered outdoor area with a series of metal beams and slatted roofing providing shade. On the left, there is a glass entrance to a building. The ground is paved with large, square tiles. Wooden benches are placed along the right side, facing a fence with greenery and trees beyond it. In the background, more benches and tables are visible, suggesting a seating area. The scene is well-lit, indicating a sunny day.
  • A covered outdoor seating area with several wooden benches on a paved surface. On the left, there are green plants and a hedge providing a natural backdrop. The right side features a building with large glass windows and doors. Above, a metal and glass canopy provides shade. The area is open and spacious, with a mix of concrete and tiled flooring.
  • A hallway with two doors on the left side. The first door is labelled "Office 1" and the second "Meeting Room 1," both with red horizontal stripes. The meeting room door has a glass panel showing a corridor with green and white wall designs. A notice board is mounted on the wall between the doors. The floor is tiled in light colours, and the walls are grey and white. On the right, there is a colourful abstract painting.
  • A small meeting room with a rectangular table surrounded by five chairs with orange seats. The right wall features a vibrant green and white abstract design. On the left wall, a flat-screen TV is mounted. The floor is dark with subtle red lines, and the ceiling has recessed lighting and a central air vent.
  • A small meeting room with a rectangular table surrounded by six chairs with orange seats. On the right wall, a flat-screen TV is mounted. A bright orange bin is placed in the corner. The left side features a glass door with a red stripe, leading to a corridor. The floor is carpeted in dark grey, and the ceiling has recessed lighting and an air vent. Walls are plain white with minimal decoration
  • A corridor with light-coloured tiled flooring and a white ceiling with recessed lights. On the right, a door labelled "Meeting Room 2" with a red stripe. Adjacent to it, a grey and white wall with a notice board. On the left, a glass door leads to an outdoor area with visible trees and a table. Further inside, another room with chairs and tables is visible through a glass partition.
  • Meeting room with a rectangular white table in the centre surrounded by six chairs with orange seats. On the right wall, a flat-screen TV is mounted. Below the TV, a grey panel runs along the wall. A door labelled "Meeting Room 2" is on the far right. On the left, a door leads to a small kitchenette area with cabinets and a sink. The ceiling has recessed lighting and a grid pattern. The floor is carpeted in dark grey.
  • A meeting room with a rectangular white table in the centre surrounded by six chairs with orange seats. On the right wall, a flat-screen TV is mounted. Below the TV, a door labelled "Meeting Room 2" is visible. On the left, there is a door and a small kitchenette with cabinets and a sink. The walls are white with a grey lower section. The ceiling has recessed lighting and ventilation panels. The floor is carpeted in dark grey.
  • A corridor with a door labelled "Meeting Room 3" in the centre, featuring a red stripe. To the left, a cabinet with signs for a fire extinguisher and fire hose reel. A notice board is mounted on the wall above. On the right, a large glass window provides a view outside. The floor is tiled in white, and the ceiling has recessed lighting.
  • A conference room with a long white table in the centre surrounded by eight chairs with orange seats. On the right wall, a flat-screen TV is mounted above a grey panel. A bright red bin is placed in the corner. The left side features a glass door with a red stripe, leading to another room. The walls are painted white with grey panelling, and the ceiling has recessed lighting and ventilation panels. The floor is carpeted in a dark grey tone.
  • Small meeting room with glass sliding doors featuring a red stripe. Inside, a round white table is surrounded by three chairs with orange seats and black backs. The back wall is decorated with an abstract orange and white pattern. The floor is dark grey, and the ceiling has recessed lighting and air vents.
  • A small meeting room with a round white table surrounded by three green chairs on a dark tiled floor. To the right, a door labelled "Meeting Room 4" is slightly open. On the left, large windows with blue-tinted glass overlook an outdoor area with a patterned floor. A small orange bin is placed in the corner near the window. The ceiling has recessed lighting.
  • A small room with a white ceiling and dark floor. On the left, a wall features a blue abstract pattern. In the centre, a round white table is surrounded by three green chairs. To the right, a large glass door leads to an outdoor area with a tiled floor and concrete seating. A bright orange bin is placed near the door. The room has a modern and minimalistic design.
  • A corridor leading to a meeting room with a glass door. The walls are white with a red stripe running horizontally. On the left, there are two framed notices on the wall above a grey panel. The floor is carpeted in dark grey. In the background, the meeting room has a table and chairs, with large windows showing an outdoor area. The ceiling is fitted with white panels and fluorescent lights. On the right, there is a sign indicating a fire hose reel and air conditioning panel.
  • A corridor leading to a meeting room with a glass door. The walls are white with a red stripe running horizontally. On the left, there are two framed notices on the wall above a grey panel. The floor is carpeted in dark grey. In the background, the meeting room has a table and chairs, with large windows showing an outdoor area. The ceiling is fitted with white panels and fluorescent lights. On the right, there is a sign indicating a fire hose reel and air conditioning panel.
  • A meeting room with a long white table in the centre surrounded by black and white chairs on a dark carpeted floor. The walls are painted red and white, with a large glass door on the right leading to an outdoor area. A small red cabinet with an orange bin is in the corner near the door. The ceiling is fitted with fluorescent lights and air vents.
  • A room with a red and white colour scheme. On the left, there's a glass door and a red cabinet with a white top. An orange bin is next to the cabinet. In the centre, a white rectangular table is surrounded by black and white chairs. On the right, a fire extinguisher is mounted on the wall near a glass door. The floor is carpeted in dark grey, and the ceiling has recessed lighting and air vents.
  • Store image

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Accept the Companion Card
• Trained staff in disability awareness
• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
• Ask all visitors if there are any specific needs to be met
• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.
• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

COMMUNICATION

• Use Plain English / easy read signage and information (includes menus and emergency information)
• A quiet space is available at the venue/ facility
• Trained staff in communicating with people with learning or behavioural challenges
• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Have Braille and tactile signage on all information and paths of travel
• Provide information in large print
• Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)
• Provide digital communication materials (hard copy information is also available on line)
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
• Have effective lighting throughout facility.

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth
• Have grab rails in the bathroom
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas
• Have step free access to into our business premise
• Have step free access to the conference or function room
• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
• Have an accessible public toilet which is unlocked
• Have a wheelchair/scooter charging station (power point) in an accessible location
• 6 accessible car spaces
• Have a wheelchair accessible toilet
• Have a wheelchair accessible shower and change room
• Provide wheelchair access to pool
• Have a pool ramp/hoist enabling entry into pool
• Provide a low height counter suitable for a person using a wheelchair or a person of small stature
• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

PHYSICAL - HIGH SUPPORT NEEDS

• Have rooms which are interconnecting
• Have a bathroom which is enhanced with accessible features