Redcliffe Museum

Access Guide

General Access
Communication
Vision
Physical - Mobility
Physical - Wheelchair

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

• Free entry.

• Closed Mondays and Tuesdays.

• Opening hours from 10am to 4pm on Wednesdays, Thursdays and Fridays.

• Opening hours from 10am to 3pm on Saturdays and Sundays.

• Free parking is located next to the museum.

COMMUNICATION

• Use Plain English / easy read signage and information (includes menus and emergency information)

• A quiet space is available at the venue/ facility

• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Have an appropriate area for toileting an assistance dog

• Have handrails on all our stairways

• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

• Have effective lighting throughout facility.

PHYSICAL - MOBILITY

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas

• Have step free access to into our business premise

• Have accessible seating areas in theatrette

• Have an accessible public toilet which is unlocked

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have a wheelchair accessible toilet

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid