Redcliffe Library


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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Physical - High support needs

GENERAL ACCESS

 Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
 Employ people with disability
 Trained staff in disability awareness
 Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
 Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
 Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
 Open every day (except pubic holidays). Check website for opening hours.
 There is a Quiet Hour every Wednesday from 5 to 6pm.

COMMUNICATION

 Have options available for easier communication for people with dual sensory loss (Includes adapted telephones, adapted mobile telephones and Telephone Typewriters).
 Provide clear, concise internal and external directional signage throughout your facility.
 Vision keyboard on a public access computer available at all venues.

VISION

 Use easy read fonts in our signage and communication materials (Helvetica and Arial)
 Have an appropriate area for toileting an assistance dog
 Have raised tactile buttons in our lifts
 Have handrails on all our stairways
 Have effective lighting throughout facility.
 Have tactile tiles on steps to stage in Pavilion and before ramp outside from side street parking.

HEARING

 Have a hearing loop in our Pavilion.

PHYSICAL - MOBILITY

 Use floors/coverings which are slip resistant, firm and smooth
 Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.
 Have grab rails in the ambulant and disabled toilets.
 All bathrooms have slip resistant tiles.

PHYSICAL - WHEELCHAIR

 Have step free outdoor pathways
 Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas
 Have step free access to into our business premise
 Have step free access to the conference or function room
 Have an accessible public toilet which is unlocked
 Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
 Have a wheelchair accessible toilet
 Have a wheelchair accessible shower and change room
 Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
 Have accessible car parking spaces.

PHYSICAL - HIGH SUPPORT NEEDS

 Have a Changing Place with a adult change table, a hoist, a shower and privacy screen.