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Mount Albert Aquatic Centre

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Access Guide

  • General Access
  • Communication
  • Vision
  • Physical - Mobility
  • Physical - Wheelchair
  • Allergies and Intolerances
  • Opposite view of the 25m competition pool, close to the pool entry point with steel hand railings. A numbered, white dock for swimmers at the start of the pool lanes is placed on top of an elevated tile. The lanes are separated by floating blue and red rope pool lanes. There is a big white clock on top of the wall next to the orange benches. The pool is surrounded by a large space with grey floor tiles with circular bumps.
  • This image shows a side view of the centre. One black car and two blue cars are parked in the designated parking spaces near the cemented sidewalk. In front of the first blue car is a blue sign attached to a light post informing people about a wave pool. Going up, from left to right, is a grassy portion that ends on the stairs with steel handrails. There is a tree with large foliage providing shade to the stairstep leading to the entrance doors of the centre.
  • Stairway leading to the entrance of Mount Albert Aquatic Centre. On both sides of the stairway is a grassy slope. A large blue steel frame in front supports the curvy roof design. The blue-painted walls are etched with parallel lines. The warm yellow light reflects on the glass entrance doors. On the left side, towards the back of the yellow wall of the centre, are large tinted glass windows that reflect the surrounding area.
  • A closer look at the cemented stairway with steel handrails on both sides. The stairway looks slippery due to the rainfall. On the right side of the main entrance, there are small grey poles with different heights. The large glass entrance door and windows allow passersby to catch a glimpse of the building's interior spaces. On the left of the building near the entrance door is a bicycle.
  • Entryway leading to the main entrance of the Mount Albert Aquatic Centre building. Before the white-tiled entry, there are three small grey poles separating the parking to the entryway. On the left side of the stairway, a pair of bicycles are neatly parked. A pair of fluorescent lights brighten up the exterior of the building's main entrance, ensuring visibility and safety, especially during the night.
  • A view of the parking spaces at the entrance to the facility. Four vehicles are clearly parked in the area, with one of them facing a different direction. Yellow markings drawn diagonally and vertically separate each car space. Surrounding the center are hip-high plants in a garden that are maintained at a certain height.
  • Further to the back of the centre, beyond the palm trees, is another expansive car space. Throughout the parking area, there are blue marking lines delineating parking spaces, while to the left corner are yellow markings designated for persons with mobility disabilities. The building's exterior prominently displays its blue and yellow color scheme, with large glass windows.
  • Main entrance to Mount Albert Aquatic Centre. On each side of the automatic glass double-door entrance, you'll notice a pair of bicycles. Just below the CCTV camera, there's a black floor mat placed to keep the area clean. On the left glass door, there's a time schedule and other relevant information. Visible through the glass entrance doors is a grey door, a wall design that imitates pool water, and some advertising signages.
  • From the entrance doors, moving to the right is the retail section for a variety of swimwear and swimming goggles. The interior has a brown wooden floor with a white curvy lined ceiling. There is a noticeable black metal running in the middle of the ceiling. The area is well-lit, provided by warm yellow lighting. The hollow blocks are aesthetically pleasing due to the white paint.
  • The exit view of the building is also through the primary automatic glass entrance doors. Close to the front of the large glass windows are three posters with colorful designs. After passing through the entrance glass doors, there is a rectangular, grey-to-black floor mat. The top part of the large glass windows on the side of the center is blue tinted. Two wooden chairs with grey foam are placed directly opposite the entry/exit doors.
  • View opposite the Cheeky Beans cafe situated on the left side of the retail area. The space is divided by the medium-height display walls of the swimwear, swimming equipment, and goggles on the left, while the right is mostly occupied by black chairs and brown tables of the cafe. To the right of the display glass, full of cake and sandwiches, is an ice cream fridge. The floor-to-ceiling glass walls on the right are a bit blurred, halfway blocking the view outside.
  • A closer look at the Cheeky Beans café inside the centre. The café has a glass display in front containing cakes, sandwiches, and other pastry snacks. At the back of the counter, there is a fridge for cold drinks, while the ice cream fridge can be found in front, to the right. Mounted on top of the café counter are white and brown lighting fixtures that provide illumination. A grey door can be seen on the left wall next to the café.
  • On the left side is an entrance with a large black mat that leads to the indoor pool. This space has changing rooms for families and bathrooms for males and females. The green and yellow tones of the walls create a nice and friendly overall ambiance. On the yellow wall is a black door situated on the left. A pair of lights is in place to illuminate the particular area, ensuring proper visibility.
  • After passing through the manually operated doors is a shallow pool. There is a wooden fence with brown rope separating the entryway to the pool. The pool has a white ceiling with large wooden frames running end to end of the roof. Left to the shallow pool is the spa, while to the back is the blue water slide for kids. The light green walls add a playful feel to the pool section.
  • Red, yellow, blue, and light green buckets filled with water and tipping over in the middle provide a playful experience for children in the wave pool. The pool is enclosed by safety dark poles with light brown ropes. Natural lighting enforced by artificial lighting in the middle of the ceiling provides ample illumination to the pool area. White chairs can be seen scattered throughout the area.
  • A closer view of the spa next to the shallow pool. On the left side of the spa is a small entrance with steel handrails. The area is well-lit by a row of strong fluorescent lights. One (1) metre around the pools is a blue mat design for always wet/moist places such as pool centers. There is a blue water slide for kids on the back. A wooden fence with brown rope separates the pool from the sidewalk.
  • Another angle of the wave pool area. On top of the tiled floors are enormous-looking designs of rocks, and in the middle are the red, yellow, blue, and light green buckets. At the upper corner on the right side are mounted black speakers. Brown wooden cabin shelves are placed next to a floor to a floor-to-ceiling glass wall with seemingly yellow lighting. White chairs are scattered all around the area.
  • Entryway leading to the blue water slide. There are rocks strategically positioned under the sturdy poles, secured with ropes. The steps of the staircase are lined with yellow color, with hand railings for support. The blue water slide is clearly visible overhead. There is a wooden shelf for bags on the right side wall. Just before the blue mat is a tiled floor close to the wood fence.
  • View opposite of the entrance doors, under the blue slide section. Blue mat pathway along the wave pool that also leads to the small hot tubs. Above the tiled pool are large rocks arranged in an elegant, curving formation. The pool walls feature a distinctive, small patch of blue and white squares. Brown wooden cabin shelves are placed next to a floor-to-ceiling glass wall with seemingly yellow lighting. White chairs are scattered all around the area.
  • A closer look at the small hot tub or spa. Two steps with steel handrails provide support and safety for guests. On both sides of the stairs are piles of artificially added rocks. The rear end, next to this section, is a white painted wall for the shower area and a lime green painted wall with both a wooden door and a glass door. On the right is a wooden fence with brown rope. Further beyond to the right are the glass entrance/exit doors.
  • Another angle of the small hot tub situated close to the entrance. On both sides of this tub is the blue-matted pathway lined with a wooden fence with brown ropes that stretches across the pool area, providing access to other various amenities. On the right, before the green lime-painted wall, are bags and different materials.
  • Another angle inside the pool area, close to the entryway, next to the spa/hot tub of the Mount Albert Aquatic Center. The sturdy poles are lined with yellow ropes that separate the sidewalk and the pathway that connects to different amenities inside. This side is closer to the brown wooden shelves, speakers, and grey foundation that supports the structure of the facility. On the right side, the walls are painted lime green, delineating the area designated for the showers and sauna facilities.
  • View inside the 25m Competition Pool at Mount Albert Aquatic Centre. Two large orange traffic cones are placed on the opposite sides of the entrance doors. A person is standing near the elevated tiles at the start of the pool lanes where a blue sign board that says MAGS Swimming Lane Only can be found. Before this is a pool entry point marked by a curvy steel. There is a string of blue flags that intersects the orientation of the 25m competition pool. Orange benches can be seen beyond the pool.
  • Closer look at the 25m pool. Safety railings can be seen near the elevated tiled start point of the pool. A pair of pink slippers is left beside the pool entry point with a steel handrail. The 25m pool has eight lanes separated by the red and blue floating rope lanes. To the right of the pool is a seating area with orange benches. Opposite this section is a blue-painted wall with artificial lights.
  • Opposite view of the 25m competition pool, close to the pool entry point with steel hand railings. A numbered, white dock for swimmers at the start of the pool lanes is placed on top of an elevated tile. The lanes are separated by floating blue and red rope pool lanes. There is a big white clock on top of the wall next to the orange benches. The pool is surrounded by a large space with grey floor tiles with circular bumps.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Accept the Companion Card
• Employ people with disability
• Trained staff in disability awareness
• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
• Ask all visitors if there are any specific needs to be met
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service
• Use Plain English / easy read signage and information (includes menus and emergency information)
• A quiet space is available at the venue/ facility
• Trained staff in communicating with people with learning or behavioural challenges

VISION

• Provide digital communication materials (hard copy information is also available on line)
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have handrails on all our stairways
• Have effective lighting throughout facility.

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free access to into our business premise
• Have step free access to the conference or function room
• Provide beach matting and beach wheelchairs for people to access the water
• Have three car spaces allocated for accessible parking
• Have a wheelchair accessible toilet
• Have a wheelchair accessible shower and change room
• Provide wheelchair access to pool
• Have a pool ramp/hoist enabling entry into pool
• Provide a low height counter suitable for a person using a wheelchair or a person of small stature

ALLERGIES AND INTOLERANCES

• Trained staff to respond to allergic reactions
• Have equipment to respond to anaphylactic shock such as epipens and defibrillator