Library+ Caloundra

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

• Use Plain English / easy read signage and information (includes menus and emergency information)

• A quiet space is available at the venue/ facility

• Provide clear, concise internal and external directional signage throughout your facility.

• Have raised tactile buttons in our lifts

• Have handrails on all our stairways

• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

• Have effective lighting throughout facility.

• Have a hearing loop

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

• Have step free access to into our business premise

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have a wheelchair accessible toilet

• Provide a low height counter suitable for a person using a wheelchair or a person of small stature