Labrador Community Centre

Access Guide

General Access
Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair

A paved road leads to a building in the centre, with a sign on the left reading "Labrador Community Centre." A speed limit sign and pedestrian crossing sign are nearby. On the right, several cars are parked under tall trees, and a red hydrant box is visible. The building on the left is single-storey with a light exterior. The area is surrounded by greenery, and the sky is clear and blue.

A modern building with a white exterior and large windows on the upper level. The entrance is sheltered by a metal awning supported by poles. To the right, there are landscaped areas with neatly trimmed bushes and tall plants. On the left, a driveway leads to a parking area with several cars. The ground is paved with asphalt, and the building's facade features a combination of horizontal and vertical lines.

A white building with a blue sign reading "Labrador Community Centre" is on the right. In front, there are green plants and a bicycle rack. A white vehicle is parked on a yellow-striped area to the left. The background shows more buildings and a few parked cars. The ground is a mix of concrete and grass, and a wooden barrier separates the path from the grass. The sky is clear and blue.

A modern building with a light grey facade and large windows is on the right. It features a covered entrance with neatly trimmed hedges and plants. To the left, a gated area with parked vehicles and an industrial-style building is visible. The foreground shows a wide asphalt driveway with shadows from nearby trees. In the background, more trees and parked cars are visible, adding to the suburban setting.

A two-storey building with a modern design, featuring a covered entrance and a sign reading "Labrador Community Centre" on the left. The building has large windows and a metal awning. In the foreground, there are neatly trimmed bushes and a paved walkway. On the right, several parked cars are visible along a driveway, with trees and additional buildings in the background. The sky is clear and blue.

A modern building with a flat roof and a large overhang. The facade is a mix of white and orange, with a prominent entrance featuring glass doors. A metal awning extends over the walkway, casting shadows on the ground. Well-maintained shrubs and plants line the front, with a small garden area on the left. A white car is partially visible on the right. The pavement is dark grey, contrasting with the light-coloured building.

A covered outdoor area with a white ceiling and concrete floor. On the left, there's a dark entrance door with a sign indicating accessibility. In the centre, a curved bench is built into a white wall beneath a window. To the right, a planter with green plants and a small bench is visible. A metal pole supports the ceiling. In the background, several parked cars and trees are visible. A round table is partially visible in the foreground.

Sliding glass doors at the entrance of a community centre. On the left, signs display the centre's name and contact information, along with a photo of a person. On the right, a wall-mounted sign provides additional details about the centre, including accessibility information. A small blue sign indicates wheelchair access. Inside, a dark hallway is visible with a plant and a sign. The exterior features a light-coloured wall and a concrete floor.

A public restroom with white tiled walls and a dark tiled floor. In the centre, a toilet with a raised seat and a lid is flanked by metal grab bars. Above the toilet, a small window with a wire mesh cover allows light in. To the right, a yellow sharps disposal box and a soap dispenser are mounted on the wall. A sink is partially visible in the foreground on the right. On the left, a foldable bench and a waste bin are present. The ceiling has a fluorescent light fixture.

A spacious interior with a parquet floor. On the right, there's a "Managers Office" with a window and various posters. In the centre, a door is flanked by a plant and a sign listing services. On the left, a seating area with grey chairs and a table. A sign for "Toastmasters" and "CCTEC Employment Service" is visible. The ceiling is light-coloured with recessed lighting, and a staircase leads to an upper level with windows.

On the left, there is a stainless steel lift with a red brick wall. A sign indicates accessibility features. In the centre, a digital screen is mounted on a cream wall, with a small office area visible. The floor is wooden with a yellow line. On the right, there are grey sofas and chairs, and a sign for OCTEC Employment Service. The ceiling is white with recessed lighting.

A spacious interior with a parquet floor and high ceiling. On the left, there's a counter with a TV screen and a vending machine. In the centre, a seating area with a sofa and chairs. On the right, a staircase leads to an upper level. Signs for Toastmasters International and OCTEC Employment Service are displayed near the wall, along with a brochure rack. The ceiling features skylights and recessed lighting.

A spacious interior with a parquet wooden floor and a white ceiling with recessed lights. On the left, a red fire hose and a partially open door leading to an office area. In the centre, a wall-mounted TV and a vending machine. On the right, a seating area with grey chairs and a sign for Toastmasters International and OCTEC Employment Service. The background features large windows and additional seating.

Spacious interior with a parquet floor. On the left, a staircase with a metal railing leads to an upper level. Below the stairs, a wall-mounted display holds brochures. In the centre, a seating area with two grey chairs and a small table. The right side features a red wall with a fire extinguisher and a hose reel. The background shows a reception area with a window and a glass door leading outside. The ceiling is high with exposed beams and lights.

A spacious interior with a parquet floor. On the left, a hallway with dark tiles and a row of windows. In the centre, a seating area with a grey sofa and blue chairs around a small table. A model ship in a glass case and a wooden cabinet are against the wall. A staircase with a metal railing leads to an upper level. On the right, more seating and a red wall with fire safety equipment. The ceiling is white with recessed lighting.

A spacious indoor area with a parquet floor. In the foreground, a seating arrangement includes a grey sofa and three blue chairs around a circular table. On the left, a model ship is displayed in a glass case on a black table. A staircase leads up to the left, and a fire hose reel is mounted on the right wall. In the background, vending machines and a red wall are visible, with more seating near a glass entrance. The ceiling is plain and white.

A hallway with a wooden parquet floor on the left and a tiled floor on the right. A red fire hose reel is mounted on the wall near the corner. A sign with male and female figures indicates a restroom down the corridor on the right. The ceiling is white with circular lights. In the background, there are vending machines and a red wall with fire safety equipment.

A hallway with a parquet floor and a white wall. On the left, an open door leads to a meeting room with a carpeted floor, a wall-mounted TV, and a desk. The right side features a red fire hose reel mounted on the wall. In the background, there is a fire door with a sign, and a tiled floor area leading to the outside. Ceiling lights are visible, and a sign for a meeting room is on the wall.

A kitchen with a central island featuring drawers and a smooth countertop. On the right, there are dark cabinets with a microwave on the counter. A white refrigerator is next to the cabinets. On the left, a metal trolley with wheels is near the wall, which has a mounted fan. The floor is tiled in a dark colour, and the ceiling has rectangular fluorescent lights. Sunlight creates patterns on the floor and walls.

A conference room with a large rectangular table in the centre, surrounded by black chairs. On the left, there's a small table with wheels. The back wall features windows with horizontal blinds, and a stack of additional chairs is visible. The ceiling has several rectangular fluorescent lights, and an air conditioning unit is mounted on the right wall. The floor is carpeted in a grey tone.

A conference room with a long white table in the centre surrounded by black chairs. On the left, there are additional stacked chairs. The back wall features a whiteboard and an air conditioning unit. The ceiling has rectangular fluorescent lights and a smoke detector. The floor is carpeted in grey. On the right, an open door leads to a hallway with a wooden floor.

Office with grey carpet and white ceiling featuring recessed lights. On the left, two white doors, one labelled "Comms Room". In the centre, a round table with a black office chair and a potted plant. On the right, a long desk with multiple monitors, another office chair, and a potted plant. A window with horizontal blinds is above the desk. A cabinet is partially visible on the far right.

A small office space with a round table in the centre, featuring a potted plant. An office chair is positioned next to the table. The back wall has several white doors with ventilation panels and an air conditioning unit above. The floor is carpeted in a muted colour. The ceiling is fitted with recessed lights. On the left, an open doorway leads to another room with visible posters and a fire extinguisher. A power outlet with a cable is on the right wall.

A conference room with a U-shaped arrangement of white tables surrounded by black chairs. On the left wall, a large whiteboard is mounted. The right wall has a closed door and a projector mounted on the ceiling. The floor is carpeted in grey, and the ceiling features several rectangular fluorescent lights. In the background, an open door leads to another room with visible chairs and a screen.

A conference room with a long, white rectangular table in the centre, surrounded by black chairs. The floor is carpeted in grey. On the left, an open door leads to another room with wooden flooring and a few chairs. The back wall has a row of windows and a stack of additional chairs. The right wall features large, beige sliding panels. The ceiling is fitted with fluorescent lights, and there is an air conditioning unit on the right wall.

A hallway with a parquet floor and a white ceiling. On the left, a red wall with a fire hose reel and extinguisher. In the centre, a book vending machine and a red book return bin. To the right, a blue and yellow U3A banner advertising classes for those over 50. An open door leads to a room with grey tiles and a plant near the window.

A modern kitchen with grey tiled flooring and a white ceiling featuring rectangular lights. In the centre, a large stainless steel island with drawers. The right side has dark cabinets, a built-in oven, and a white tiled backsplash. A plant in a red pot sits on the counter. On the left, a white fridge and a microwave. A fire extinguisher and a black bin are near the open door, which leads to a room with wooden flooring and chairs.

A spacious indoor area with a parquet floor. On the left, a corridor with dark tiles and a row of windows. In the centre, a seating area with a grey sofa and blue chairs around a small table. A model ship in a glass case and a wooden cabinet are against the wall. A staircase with a metal railing leads to an upper level. On the right, a red wall with fire safety equipment. The ceiling is white with recessed lighting.

A park with a grassy area and scattered trees. On the left, there's a blue bin and a picnic table. In the centre, a playground with swings and a brick barbecue area. On the right, a white public restroom building is adjacent to a paved path. In the background, residential houses are visible beyond a fence.

A large indoor hall with a polished wooden floor marked with yellow lines. The ceiling is high with skylights and large fans. On the left, there is a closed roller door and a small door with a sign above it. The right side has a long counter with a shutter and a sign that reads "Room Procedure." The back wall features windows and a fire extinguisher. The lighting consists of multiple hanging lamps.

A spacious indoor hall with a polished wooden floor marked with yellow lines. The ceiling is high with exposed beams and several hanging lights. On the left, there is a large roller door and a small entrance. The back wall features two small windows and a central area with tables and stacked chairs. On the right, there are long tables and a serving area with a counter and windows. The walls are light-coloured, and the space is well-lit.

A spacious indoor sports hall with a polished wooden floor marked with yellow and blue lines. The ceiling is high with exposed beams and several skylights, along with hanging lights. On the left, there is a large roller door and a small exit door. The right side features a fire hose reel and a couple of doors, one with a sign. The back wall has a few windows and a section with tables and chairs. The floor transitions to a grey tiled area on the right.

A large indoor space with a polished wooden floor and high corrugated metal walls. In the centre, a wide roller door is partially open, revealing an outdoor area with a white wall, plants, and a bench. On the left, there is a closed door and a fire extinguisher. On the right, a glass door leads outside. The ceiling is high and ribbed, and there are two sets of horizontal windows on either side of the roller door.

A large indoor space with a wooden floor and high ceiling, featuring multiple hanging lights and a large ceiling fan. The room is open to the outside through a wide, raised garage-style door. Outside, there is a concrete path leading to a metal gate, with trees visible in the background. The interior walls are light-coloured, and there are several windows and a door on the far wall. Tables are lined up against the wall inside.

A large, light-coloured building with a flat roof and a roller door on the left side. A CCTV sign is mounted on the wall near a metal gate. The building has a small window with a security grille. A concrete path runs alongside the building, bordered by grass and a few trees. On the right, there is a narrow driveway leading to the back of the building, with a covered area and additional doors. The ground is a mix of concrete and grass.

A room with a high ceiling and three pendant lights. In the centre, there are several white tables on wheels arranged together. The floor is a polished concrete surface. On the left, there is a stack of folded tables and a door. On the right, there are stacked chairs. The back wall features a large window with a mesh screen, offering a view of a grassy area with trees, a picnic table, and a blue bin.

A building with a partially open roller door and a mesh screen is on the left, revealing tables inside. A concrete path runs alongside the building, leading towards the background where more buildings and parked cars are visible. On the right, a grassy area with scattered leaves and a picnic table is bordered by trees. The sky is clear and blue.

On the left, there's an open door leading to a meeting room with a long table and several chairs. The floor is carpeted inside the room. In the centre, a staircase with black steps and yellow edges ascends to the upper level, with a metal handrail on the right. The floor is wooden parquet. On the right, there's a seating area with grey chairs and a table. In the background, large glass doors provide a view of the outside, and a red wall features a fire hose reel. The ceiling is high with recessed lighting.

A conference room with a long table in the centre surrounded by office chairs. On the left, there are windows with blinds and a row of desks with computers and chairs. On the right, a large monitor is mounted on a stand, and a whiteboard is nearby. The ceiling has several fluorescent lights and a projector. The floor is carpeted in a brown and green pattern.

A public restroom with white tiled walls and a dark tiled floor. On the left, there's a sink with a mirror above it and a soap dispenser mounted on the wall. Below the sink is a small waste bin. On the right, a stainless steel toilet with a toilet roll holder and a sanitary bin nearby. A grab bar runs along the wall for accessibility. Above, a window with horizontal blinds allows natural light into the room.

A modern indoor space with a grey carpeted floor. On the left, there's a silver lift set in a red brick wall. In the centre, a seating area features a round white table surrounded by black and white chairs, and several colourful pouffes. A wooden table holds some pamphlets. The right side has a corridor with a fire extinguisher on the wall. The ceiling is high with exposed beams and multiple lights, and a staircase is visible in the background.

A spacious interior with a high, corrugated metal ceiling featuring multiple skylights and hanging lights. In the foreground, a round table with chairs and a notebook is visible. To the left, a small kitchenette area with a sink and cabinets is adjacent to a staircase with a handrail. The right side has a long corridor with doors and a fire extinguisher. The floor is carpeted, and there are yellow tactile indicators near the stairs. Walls are light-coloured, enhancing the bright atmosphere.

A spacious interior with a high ceiling featuring skylights and hanging lights. In the foreground, there are two blue, patterned seating units on a grey carpet. To the left, a small kitchenette with a red splashback and cabinets. A staircase with a handrail descends to the lower level. The background shows a corridor with multiple doors and windows, and a few framed pictures on the walls. An emergency exit sign is visible near the ceiling.

A spacious interior with a high, wooden-panelled ceiling featuring multiple skylights and hanging lights. The foreground has a curved, patterned bench and a green cabinet with drawers. The background shows a corridor with doors and windows, a large painting on the right wall, and an exit sign hanging from the ceiling. The floor is carpeted, and a staircase with a yellow safety strip is visible on the right.

A corridor with a grey carpeted floor and white walls. On the right, there's an open lift with a stainless steel frame set into a red brick wall. Above the lift, a sign indicates accessibility. To the left, a series of round ceiling lights illuminate the hallway, which leads to a door at the end. An emergency exit sign with a running figure and arrow is mounted on the ceiling. A handrail runs along the wall, and a small staircase is visible near the lift.

A corridor with a brown carpeted floor on the left, featuring a row of ceiling lights and windows along the wall. On the right, a short flight of stairs with a handrail leads up to a carpeted area with a table and chairs. The ceiling is high with exposed beams and hanging lights. Skylights allow natural light in. A fire extinguisher is mounted on the wall near the stairs, and a piece of artwork is displayed above a blue cushioned seat.

A room with a grey carpeted floor and a corrugated metal ceiling. On the right, there's a red brick wall with a lift and a handrail leading to stairs. A piece of abstract art is mounted on the wall. In the centre, a set of large glass sliding doors opens to a balcony with a view of trees and rooftops. On the left, an open doorway leads to a room with computer equipment. In the foreground, a wooden table with brochures and two blue stools are visible.

A conference room with a long table surrounded by office chairs. On the left, there are two large screens, one on a stand and another mounted on the wall, with a whiteboard nearby. The right wall features framed pictures and a computer on a desk. The ceiling has several fluorescent lights and a projector. The floor is carpeted, and there are windows with blinds on the left side.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Accept the Companion Card

• Employ people with disability

• Trained staff in disability awareness

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Ask all visitors if there are any specific needs to be met

• Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

• Have measurements of key access points and features such as doorway widths, bed heights and circulation spaces, available upon request.

• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

• A quiet space is available at the venue/ facility

• Trained staff in communicating with people with learning or behavioural challenges

• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Have Braille and tactile signage on all information and paths of travel

• Provide information in large print

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Have an appropriate area for toileting an assistance dog

• Have raised tactile buttons in our lifts

• Have handrails on all our stairways

• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

• Have effective lighting throughout facility.

• Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.

HEARING

• Have a hearing loop

• Staff are trained in communicating with people who are deaf or have hearing loss

• Have TVs with captioning option

• Have visual alerts for emergencies (Include flashing light)

• Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas

• Have step free access to into our business premise

• Have step free access to the conference or function room

• Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.

• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

• Have an accessible public toilet which is unlocked

• Have a wheelchair/scooter charging station (power point) in an accessible location

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)

• Have a wheelchair accessible toilet

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

• Have 2 accessible car parking spaces