Cérge
Main Venue Page

Kilcoy Visitor Information Centre

Logo

Access Guide

  • General Access
  • Communication
  • Vision
  • Physical - Mobility
  • Physical - Wheelchair
  • Under a sheltered area with a flat ceiling, there are two picnic tables with attached benches on either side. The floor is concrete. Beyond the shelter, there's a grassy field with scattered trees and shrubs. In the distance, more trees and a hint of hills or mountains are visible. The scene is framed by vertical support beams of the shelter.
  • A curved road leads to a parking area with a few cars. On the left, a single-storey building with a metal roof and several flags in front is surrounded by grass. The building has large windows and a modern design. In the centre, a streetlamp stands on a small landscaped island with plants. The right side features more parking spaces and trees in the background. The road surface is cracked, and the area is open and spacious.
  • A parking area with marked spaces, including a disabled parking spot in the foreground. On the left, a small white car is parked near a building labelled "Hall of History". In the centre, a modern building with a metal roof and several flags in front. Trees are visible in the background, and the sky is overcast. The ground is paved with visible cracks.
  • A single-storey building with a grey roof and large windows is in the centre, with two yellow flags at the entrance. In the foreground, there is a car park with yellow and black striped markings and a blue disabled parking sign. A white car is partially visible on the left. The background features a grassy area with tall trees and a mountain range in the distance. A tall streetlight stands on the right side of the image.
  • A single-storey building with a grey metal roof and wooden exterior. In front, two yellow flags display "FREE WIFI" and "OPEN". A concrete path leads to the entrance, flanked by grass. A flagpole with a blue flag stands on the left. The foreground features a road with yellow diagonal markings. Trees are visible in the background.
  • Entrance to a visitor information centre with glass doors. A sign on the left reads "WELCOME Enjoy your free cuppa" with a "Driver Reviver" logo. Another sign on the right displays information about the centre. Inside, brochures and posters are visible on the walls. The floor is concrete outside and carpeted inside. The ceiling is plain with lighting fixtures. A water fountain is partially visible on the right.
  • A reception area with a counter in the centre, displaying brochures and a map. Behind the counter are shelves with books, trophies, and framed pictures of landscapes. On the left, a wall-mounted screen shows "Experience Kilcoy" above a display of posters and a rack of black T-shirts. On the right, a large cut-out of a cartoon character stands next to a bin. The ceiling has recessed lighting and an air vent, and the floor is carpeted.
  • A reception area with a long black counter on the left, displaying brochures and maps. Behind the counter are shelves filled with magazines and framed certificates. Large landscape photographs are mounted on the wall. To the right, a cardboard cutout of a cartoon character stands next to a bin. The floor is carpeted, and the ceiling has recessed lighting and air vents. A corridor with doors is visible in the background, along with a wall-mounted brochure rack on the right.
  • A reception area with a counter on the right displaying brochures, a map, and a hand sanitiser bottle. Behind the counter, shelves hold more brochures and small potted plants. A large photograph of a boat on water is mounted on the wall. In the centre, a rack with colourful T-shirts is visible. On the left, a wall-mounted display holds various pamphlets. The floor is carpeted, and the ceiling has recessed lighting. A door and a fire extinguisher are also visible.
  • On the left, there are large windows allowing natural light into the room. In the middle, a display rack holds various brochures and pamphlets, with blue signs labelled "Somerset" and other locations like "Esk" and "Fernvale". On the right, more brochures are visible. The floor is carpeted, and the ceiling has recessed lighting. A table with additional materials is in the background.
  • Two grey doors with blue signs indicating toilets. The left door has a male symbol, and the right door has a female symbol. Both doors have silver handles and ventilation grilles at the bottom. The walls surrounding the doors are white, and the floor is covered with a brown carpet.
  • On the left, there's a room with a sink, a baby changing station, and a waste bin. The wall is tiled, and there's a frosted window. In the middle, a wall displays red and white hard hats, a megaphone, and a fire extinguisher. On the right, a corridor with brochures on racks and a brown carpet leads to a door. The ceiling has recessed lights and an exit sign.
  • A public restroom with white tiled walls and a grey speckled floor. On the left, there's a sink with a soap dispenser and a hand dryer nearby. Above the sink is a frosted window. In the centre, a baby changing station is mounted on the wall. On the right, a toilet with a blue seat is equipped with support rails, and a waste bin is positioned next to it. A green door with a poster is in the background. The ceiling has a fluorescent light fixture.
  • On the left, a doorway leads into a room with a large sculpture on a pedestal. The room has a carpeted floor and large windows showing greenery outside. In the middle, a black signboard stands near the entrance. On the right, a hallway with a handrail and informational posters on the wall. A display case with blue bottles is visible. The ceiling is white, and the floor is carpeted.
  • Inside a spacious room with a high wooden ceiling and track lighting. On the left, there are informational display panels. In the centre, a large banner with "Somerset" and a stone statue behind it. To the right, glass doors open to a view of greenery and picnic tables outside. A small desk with two chairs is against the wall. The floor is carpeted in grey, and a black sign in the foreground advertises exhibitions and activities.
  • A spacious gallery with a high wooden ceiling featuring exposed beams and spotlights. On the left, a glass door reveals an outdoor view with a parked car. Inside, a table with brochures is near the entrance. In the centre, a wooden sculpture is displayed on a white pedestal. The right side has a large photo of a family camping scene. Several screens and informational panels are mounted on the walls. The floor is carpeted in a neutral tone.
  • Interior of a spacious room with a grey carpeted floor and a wooden ceiling featuring exposed beams. On the left, a large display shows an outdoor scene with a camper van and people. The middle has a series of glass doors and windows, offering a view of greenery and picnic tables outside. In the centre, a stand with informational panels is visible. The right side has a white wall with mounted screens and a doorway. The room is well-lit with ceiling lights.
  • A spacious room with a high wooden ceiling and exposed beams. On the left, large glass doors and windows offer a view of a green outdoor area with trees and picnic tables. The right wall is white with several mounted screens and a grey door. In the centre, a freestanding display board is present. The floor is carpeted in a mix of grey and brown tones. Ceiling lights are evenly spaced, providing ample illumination.
  • A sheltered picnic area with wooden tables and benches on a concrete floor. The ceiling is flat and light-coloured. In the background, there is a grassy field with several trees and shrubs. Beyond the field, more trees and a distant view of hills or mountains are visible. The area is open and surrounded by greenery.
  • Under a shelter with a white ceiling, there are two wooden picnic tables on a concrete floor. The foreground shows a table with benches, while another is visible to the left. Beyond the shelter, a grassy area extends to a small art gallery building on the left. Trees and a body of water are visible in the background, with more greenery and hills in the distance.
  • On the left, a doorway leads into a room with a large sculpture on a pedestal. The room has a carpeted floor and large windows showing greenery outside. In the middle, a black signboard stands near the entrance. On the right, a hallway with a handrail and informational posters on the wall. A display case with blue bottles is visible. The ceiling is white, and the floor is carpeted.
  • On the left, there is a theatre room with red seats and brown curtains. A metal railing runs along the aisle. The ceiling has spotlights and a projector. On the right, a white wall with a blue sign and a handrail leads down a carpeted ramp. In the background, large windows display posters and greenery outside. The floor is carpeted, and the ceiling is plain with a vent.
  • A small cinema or lecture room with tiered seating. On the left, there is a large screen displaying an image of a red vehicle on a road with flowers in the foreground. The seats are upholstered in maroon fabric with light wooden frames. A central aisle with a metal handrail divides the seating. The floor is carpeted in a grey and green pattern. The ceiling is fitted with recessed lighting and a projector. Beige curtains cover the back wall.
  • A small cinema or lecture room with tiered seating. The seats have wooden backs and red cushions. A large screen at the front displays an image of a car towing a caravan. The walls are covered with beige curtains, and there are speakers mounted on them. The ceiling is fitted with a projector and several spotlights. The floor is carpeted in grey with yellow safety lines on the steps.
  • A small auditorium with rows of wooden seats with maroon cushions facing a large screen at the front. The screen displays an image of a red vehicle and a trailer in a field. Beige curtains line the walls, and there are speakers mounted on them. The ceiling is fitted with recessed lighting and air vents. Emergency exit signs are visible above doors on both sides. The floor is carpeted, and a metal railing separates the seating area from the aisle.
  • A small auditorium with rows of wooden seats featuring maroon cushions. The seating is arranged in tiers, facing a large screen displaying an image of a car and caravan in a field. The walls are lined with beige curtains, and there are speakers mounted on them. The ceiling has recessed lighting and air vents, with a projector mounted centrally. An exit door is visible on the left side of the room. The floor is carpeted in grey with yellow step markings.
  • A small cinema room with rows of red and yellow seats on both sides of a central aisle. The floor is carpeted in grey, and a metal railing runs along the aisle. At the front, a large screen displays an image of a vehicle and trailer. The ceiling is fitted with a projector and ventilation panels. Beige curtains cover the back wall, where an exit door with an illuminated sign is located. Black speakers are mounted on the walls.
  • A conference room with a U-shaped arrangement of wooden tables and black chairs. On the left, there's a whiteboard on a stand. The back wall features large windows and glass doors leading outside, allowing natural light to enter. The right wall has two mounted screens. The ceiling is wooden with exposed beams and fluorescent lights. The floor is carpeted in grey.
  • A conference room with a U-shaped arrangement of wooden tables and black chairs. The left side features large glass doors with views of greenery outside. The right wall has two flat-screen monitors mounted on it. The ceiling is wooden with exposed beams and fluorescent lights, and a projector is mounted centrally. The floor is carpeted in grey. Additional chairs are stacked against the back wall.
  • A conference room with a U-shaped arrangement of wooden tables and black chairs. The back wall features a large projection screen and a whiteboard. Two flat-screen monitors are mounted on the left wall. The right side has large glass doors with views of greenery outside. The ceiling is wooden with exposed beams and fluorescent lights. The floor is carpeted in grey.
  • Glass doors open to a covered outdoor area with a concrete floor. In the middle, there are picnic tables with benches. Beyond the covered area, a grassy field extends into the distance, bordered by trees and shrubs. The ceiling of the covered area is plain and light-coloured. On the left, a waste bin is visible inside the building. The right side of the image shows a glass panel with a small sign.
  • Under a shelter with a light-coloured ceiling, there are two picnic tables with benches on a concrete floor. The foreground shows a wet surface, suggesting recent rain. In the background, a lush green landscape with several trees and a grassy field extends into the distance. The scene is open and spacious, with a peaceful, natural setting.
  • Under a sheltered area with a flat ceiling, there are two picnic tables with attached benches on either side. The floor is concrete. Beyond the shelter, there's a grassy field with scattered trees and shrubs. In the distance, more trees and a hint of hills or mountains are visible. The scene is framed by vertical support beams of the shelter.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
• Have measurements of key access points and features such as doorway widths, bed heights and circulation spaces, available upon request.
• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service
• Use Plain English / easy read signage and information (includes menus and emergency information)
• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Have Braille and tactile signage on all information and paths of travel
• Provide digital communication materials (hard copy information is also available on line)
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
• Have effective lighting throughout facility.
• Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Have grab rails in the bathroom
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways
• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas
• Have step free access to into our business premise
• Have step free access to the conference or function room
• Have accessible seating areas in theatrette
• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
• Have wheelchair access to amusements and activities
• Have a wheelchair/scooter charging station (power point) in an accessible location
• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
• Have a wheelchair accessible toilet
• Provide a low height counter suitable for a person using a wheelchair or a person of small stature
• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
• Have two (2) accessible car parking spaces