Gold Coast Sports and Leisure Centre

Access Guide

General Access
Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair
Physical - High support needs
Allergies and Intolerances

Surrounding Roads. Arrival and Parking. Gold Coast Sports and Leisure Centre. A modern building with a large glass facade is in the centre, surrounded by a series of tall flags on white poles. The flags display various images and text. To the left, there is a smaller structure with a grey roof. A curved road with white markings runs in front of the building, bordered by a grassy area with trees. The sky is clear with some clouds.

Southern Aspect. Arrival and Parking. Gold Coast Sports and Leisure Centre. A modern building with a large glass facade and yellow accents on the right. The structure is two-storeyed with a mix of glass and wooden panels. In front, there's a grassy area with picnic tables and umbrellas. A road with marked pedestrian crossings runs parallel to the building, and a black car is parked on the right side. The sky is clear with some clouds.

Surrounding walkways. Arrival and Parking. Gold Coast Sports and Leisure Centre. A modern building with a mix of yellow and brown panels on the left, featuring large glass windows. In front, there's a grassy area with picnic tables and blue umbrellas. A black metal fence separates the grass from a paved footpath on the right. Further right, a road curves with a white car and a red vehicle parked near some trees and shrubs.

Southern entrance walkway. Arrival and Parking. Gold Coast Sports and Leisure Centre. A modern building with a yellow and brown facade, featuring large glass windows. In the centre, a staircase leads up to the entrance. On the left, there is a grassy area with picnic tables and a yellow umbrella. On the right, palm trees and a yellow sign are visible. The foreground has a paved walkway with shadows of palm trees. A black fence lines the path.

Parking entrance. Arrival and Parking. Gold Coast Sports and Leisure Centre. A large yellow building with a modern design is on the right, featuring a staircase leading to an entrance. In the foreground, a road with a speed limit of 20 is marked. On the left, a tall sign reads "Gold Coast Sports Precinct" with directions to various facilities. Trees line the area, and banners with "Gold Coast" are visible on lamp posts. The sky is clear with some clouds.

Accessible car park. Arrival and Parking. Gold Coast Sports and Leisure Centre. Underground car park with concrete ceiling and floor. On the left, there are parking spaces and a sign indicating directions. In the centre, a blue disabled parking space with yellow crosshatch markings and a yellow bollard. On the right, a wall with a fire extinguisher, a closed roller door, and a glass entrance. Pipes and lights are visible on the ceiling.

Accessible parking and step free access. Arrival and Parking. Gold Coast Sports and Leisure Centre. Underground car park with concrete pillars and a low ceiling. On the left, a silver vehicle is parked next to a blue disabled parking sign on the ground. In the centre, a yellow bollard stands in a hatched area. Glass doors and windows are visible in the background, leading to a stairwell. The floor is concrete, and the ceiling has exposed pipes and lighting fixtures.

Northern staircase. Entry. Gold Coast Sports and Leisure Centre. Wide staircase leading up to a building entrance with a sign reading "NORTH". The stairs are flanked by metal railings. On the left, there are green plants and a white wall. On the right, there are more plants, including tall red and green foliage, next to a brown panelled wall. Above the entrance, there are signs for various businesses. The ceiling above the stairs is flat with recessed lighting.

Southern staircase. Entry. Gold Coast Sports and Leisure Centre. Wide concrete steps lead up to a building entrance marked "SOUTH". The steps are flanked by metal railings and bordered by lush green plants on both sides. On the right, a tall palm tree stands next to a modern streetlight. The building features a yellow facade with large glass windows. The ground is paved, and there are shadows cast by the trees and structures.

Elevator access. Entry. Gold Coast Sports and Leisure Centre. On the right, there's an open lift with shiny metallic walls and a grey floor. In the middle, a spacious lobby area with a light grey polished floor. On the left, a series of glass doors with metal frames lead to another area. The ceiling features white panels with black recessed lights, and there are wooden accents along the upper walls.

Wide doorways. Entry. Gold Coast Sports and Leisure Centre. Glass doors open into a spacious interior with a polished floor. Above the entrance, "City of Gold Coast" is displayed. Inside, a kiosk is visible on the left, and tables with chairs are on the right. The ceiling features decorative lighting. In the background, a staircase leads to an upper level. The ceiling outside is white with recessed lighting, and the floor is light grey.

Ticketing booth. Entry. Gold Coast Sports and Leisure Centre. A ticketing area with a large window on the left, displaying the word "TICKETING" above it. The floor is grey and smooth. On the right, there is a corridor leading to a door marked "SOUTH" with a yellow structure above. A blue bin with a red lid is near the railing. The ceiling is light-coloured with recessed lights. In the background, there are trees and a glimpse of a Ferris wheel.

Internal wide corridors. Entry. Gold Coast Sports and Leisure Centre. A modern indoor space with a polished concrete floor. On the left, large glass doors lead outside, showing greenery and a person in an orange shirt. In the centre, a reception area with a counter and a noticeboard. On the right, a hallway with wooden panelling leads to a bright room where people are seated at tables. The ceiling has a decorative pattern with gold and white shapes.

High ceilings and wide corridors. Central Hallway - The Street. Gold Coast Sports and Leisure Centre. A spacious indoor area with a polished floor. On the left, there is a sign for Hall 2 and a display featuring a large blue mascot. On the right, a sign for Hall 1 and a kiosk are visible. The upper level features a decorative railing with a white and gold pattern. In the centre, there is a yellow information stand and a staircase leading upwards.

Hall 1 access. Central Hallway - The Street. Gold Coast Sports and Leisure Centre. A spacious indoor area with a polished concrete floor. On the left, there are high tables with stools and a staircase leading to an upper level. The ceiling has geometric cut-outs with yellow accents. On the right, a kiosk area with a sign, a digital screen displaying food images, and a waste bin. The wall is decorated with a mosaic pattern. In the background, large windows allow natural light to enter.

Central stairway. Central Hallway - The Street. Gold Coast Sports and Leisure Centre. A spacious interior with a central staircase leading upwards. The walls are adorned with a decorative pattern of white and gold shapes. On the left, there are wooden panels and a seating area with white tables. On the right, there are yellow and black doors with signage above them. The floor is polished concrete, and the ceiling features large, geometric light fixtures.

Central stairway and Hall 2 access. Central Hallway - The Street. Gold Coast Sports and Leisure Centre. A modern indoor space with a wide staircase on the right, featuring wooden handrails and metal steps. The left side has a corridor with wooden panelled walls and a polished concrete floor, leading to a distant area. Above, a ceiling with a decorative pattern of light-coloured tiles. A water fountain is positioned near the base of the stairs. The area is well-lit with recessed lighting.

Wide angle of central stairway and hall 2 access. Central Hallway - The Street. Gold Coast Sports and Leisure Centre. A modern interior with a polished concrete floor and a white ceiling. On the left, there's a curved wall with a terrazzo pattern in white and gold. Below it, a wooden wall with spotlights and a small seating area with white tables. In the centre, a wide staircase with wooden handrails leads to an upper level. On the right, a corridor with glass doors at the end.

Wide angle of central stairway and hall 1 access. Central Hallway - The Street. Gold Coast Sports and Leisure Centre. A spacious, modern interior with polished concrete floors and a high ceiling. On the left, there are small white tables and a wooden wall. In the centre, a wide staircase with wooden railings leads to an upper level. The walls are decorated with a geometric pattern in white, gold, and brown. On the right, there are entrances to other rooms and a corridor.

Stairwell to carpark. Central Hallway - The Street. Gold Coast Sports and Leisure Centre. Spacious interior with polished concrete floors and a high ceiling. On the left, there's a seating area with wooden chairs and a table against a wall with wooden panelling. Above, a balcony with a decorative railing featuring a pattern of gold and white. On the right, a kiosk area with stools and a counter. Large windows in the background allow natural light to illuminate the space.

Hall 2 access to central walkway. Central Hallway - The Street. Gold Coast Sports and Leisure Centre. A spacious indoor area with a polished concrete floor. On the left, there is a display with a large blue mascot and informational panels. In the centre, a yellow sign stands near a kiosk with a counter and stools. The upper level features a decorative railing with a terrazzo pattern. On the right, wooden benches are placed near a staircase leading to the upper floor.

Level 2 looking down. Central Hallway - The Street. Gold Coast Sports and Leisure Centre. A modern interior with a wide staircase in the centre, featuring wooden handrails and patterned side panels. The walls are decorated with a geometric pattern in shades of green and beige. On both sides, there are glass doors and windows leading to various rooms. The ceiling is high with large, round, recessed lights. The floor is grey and polished, and there are emergency exit signs above some doors.

Level 2 elevator access. Central Hallway - The Street. Gold Coast Sports and Leisure Centre. A modern indoor corridor with a polished concrete floor. On the left, an open lift with metallic doors. The right side features a long hallway with a railing overlooking a lower level. The walls are adorned with framed pictures. Above, a green exit sign is visible. The ceiling has recessed lighting and some yellow accents. The corridor extends into the distance with large windows at the far end.

Entrance corridor. Hall 1. Gold Coast Sports and Leisure Centre. A hallway with a polished concrete floor and a wooden ceiling. On the left, there's a yellow and grey door next to a wall-mounted TV. On the right, a wooden bench with dark cushions is placed against a wall with horizontal wooden panels. A sign with "CAFE" and an arrow is illuminated. The upper section of the wall features a mosaic pattern with white and gold tiles. The hallway leads to a glass door at the far end.

Wide angle corner view. Hall 1. Gold Coast Sports and Leisure Centre. A spacious indoor sports hall with a polished wooden floor and high ceiling. Volleyball nets are set up across the court, with red poles supporting them. On the left and right, there are retractable bleachers. The ceiling features exposed beams and numerous lights. In the background, large windows and doors allow natural light to enter. A red bin is visible on the right side near the bleachers.

Wide angle straight view. Hall 1. Gold Coast Sports and Leisure Centre. A spacious indoor sports hall with a polished wooden floor marked for basketball. In the centre, a basketball hoop stands prominently. On both sides, there are large, empty grandstands with grey seating. The ceiling is high with exposed beams and numerous lights. The walls are lined with windows and banners that read "GOLDCOAST." The overall atmosphere is bright and open.

Wide angle corner view reversed. Hall 1. Gold Coast Sports and Leisure Centre. A large indoor sports hall with a polished wooden floor marked for various sports. Volleyball nets are set up across the court. The ceiling is high with exposed beams and numerous lights. On the left, there are windows and doors, while on the right, there are retractable bleachers. In the background, more seating and a scoreboard are visible. The space is well-lit, spacious, suitable for multiple sports activities.

Wide angle straight view reversed. Hall 1. Gold Coast Sports and Leisure Centre. A large indoor sports hall with a polished wooden floor marked for basketball. In the centre, there are two basketball hoops. The background features a grandstand with grey and yellow seating. The ceiling is high with exposed beams and numerous lights. The walls are white with large windows on the left side, allowing natural light. The word "GOLDCOAST" is visible on the equipment and seating areas.

Accessible Amenities and corridor. Hall 1. Gold Coast Sports and Leisure Centre. A modern, accessible unisex toilet with baby change facilities is on the right, featuring teal tiles and a bright teal floor. It includes a toilet, grab bars, a shower, and a baby changing station. The entrance has wooden panelling and a sign indicating the facilities. On the left, through the open door, is a spacious area with a polished concrete floor, visible seating, and a high ceiling with exposed beams.

Accessible bathroom. Hall 1. Gold Coast Sports and Leisure Centre. A bathroom with teal tiles on the walls and a matching teal floor. In the centre, there is a toilet with grab bars on both sides. To the right, a shower area with a handheld showerhead and a white foldable shower seat. A curtain is partially visible on the far right. On the left, a small white sink and a power outlet are present. The ceiling is also teal, with a light fixture above.

Accessible shower. Hall 1. Gold Coast Sports and Leisure Centre. A spacious, accessible bathroom with grey tiled walls and a white floor. On the left, there is a shower with a handheld showerhead and a horizontal grab bar. In the centre, a toilet is equipped with multiple grab bars and a toilet paper holder. On the right, a small white sink is mounted on the wall with a soap dispenser above it. There is a power outlet and a shelf holding toilet paper rolls nearby.

Stadium seating. Hall 1. Gold Coast Sports and Leisure Centre. A large indoor sports hall with a polished wooden floor and multiple basketball hoops. The ceiling is high with exposed beams and numerous lights. In the foreground, there are rows of grey and yellow seats. The background features retractable bleachers along the walls. Various sports equipment is scattered across the floor, and large windows on the left allow natural light to enter.

Corridor access. Hall 2. Gold Coast Sports and Leisure Centre. A hallway with a polished concrete floor and a wooden ceiling. On the left, there's a yellow door marked for fire safety equipment, with a notice board nearby. A wheelchair is positioned against the left wall. On the right, a large blue mascot figure is displayed in a glass case, with exhibition information about the Gold Coast Games. The corridor leads to a bright area with people visible in the distance.

Access doorways. Hall 2. Gold Coast Sports and Leisure Centre. Wooden double doors with glass panels are open, leading into a large indoor sports hall. The floor is polished wood, and several basketball hoops are visible. People are playing basketball in the distance. The ceiling is high with exposed beams and lighting fixtures. The foreground features a polished concrete floor.

Wide angle straight view. Hall 2. Gold Coast Sports and Leisure Centre. A large indoor sports hall with a polished wooden floor marked for basketball. Multiple basketball hoops are suspended from the ceiling, which is high and features exposed beams and lighting. The walls are lined with tall windows, allowing natural light to flood the space. On the left and right, there are entrances and seating areas. The background shows a series of doors and partitions.

Wide angle corner view. Hall 2. Gold Coast Sports and Leisure Centre. A spacious indoor basketball court with a polished wooden floor and black court markings. On the left, there are basketball hoops and a large windowed wall. The ceiling is high with exposed beams and numerous lights. On the right, there are more hoops and a few people in the distance. The background features a mezzanine level with windows and doors. The overall space is well-lit and expansive.

Wide angle corner view opposite. Hall 2. Gold Coast Sports and Leisure Centre. A large indoor basketball court with a polished wooden floor. On the right, a basketball hoop is visible. The ceiling is high with exposed beams and numerous lights. The left side has doors and walls with light-coloured panels. In the background, there are more basketball hoops and a series of windows allowing natural light to enter. The space is open and expansive, suitable for multiple sports activities.

Wide angle straight view. Hall 2. Gold Coast Sports and Leisure Centre. A large indoor sports hall with a polished wooden floor and high ceiling featuring exposed beams and bright lighting. The space is divided into multiple courts with black lines. On the left and right, there are tall windows allowing natural light. Benches are placed along the centre, and a few people are visible near the far end. The walls are white, and there are banners with "GOLDCOAST" written on them.

Wide angle straight view reversed. Hall 2. Gold Coast Sports and Leisure Centre. A spacious indoor basketball court with a polished wooden floor and marked lines. In the centre is a basketball hoop with a backboard. The background features a two-storey structure with large windows and a balcony railing. There are multiple doors on the ground level, and a sign on the left reads "City of Gold Coast." The ceiling is high with exposed beams and lighting fixtures.

Stadium seating. Hall 2. Gold Coast Sports and Leisure Centre. A large indoor sports hall with a polished wooden floor and high ceiling. The hall is divided into multiple courts with visible basketball hoops and netting. On the left, there are people near the entrance, and large windows allow natural light in. The ceiling features exposed beams and lighting fixtures. In the foreground, a polished concrete floor leads to a glass barrier overlooking the courts.

Stadium seating outlook. Hall 2. Gold Coast Sports and Leisure Centre. A large indoor sports hall with a wooden floor and multiple basketball courts. The ceiling is high with exposed beams and lighting fixtures. On the left, a few people are playing basketball. In the centre, there are more courts with scattered players. On the right, a group of people is gathered near a court. The walls are lined with large windows, allowing natural light to fill the space.

Stadium seating access. Hall 2. Gold Coast Sports and Leisure Centre. A spacious indoor sports hall with a polished wooden floor and multiple basketball courts. On the left, players are visible on the court. The ceiling is high with exposed beams and bright lighting. On the right, a corridor with a polished concrete floor and a long bench runs alongside a glass railing overlooking the courts. Large windows in the background allow natural light to flood the space.

Stadium stepped seating. Hall 2. Gold Coast Sports and Leisure Centre. A modern indoor space with a wide ramp and stairs on the right, featuring yellow safety edges. The left side has large windows with glass railings, allowing natural light. Concrete pillars support the ceiling. In the middle, a glass enclosure contains a green bin. Above the stairs, a yellow sign indicates directions to exits and toilets. The floor is carpeted in dark grey, and the ceiling is light-coloured.

Accessible bathroom with shower. Hall 2. Gold Coast Sports and Leisure Centre. bathroom with orange tiled walls and a yellow floor. On the left, there's a small white sink with a soap dispenser above it. In the centre, a toilet with grab bars on both sides and a toilet roll holder. A white curtain partially encloses the shower area, which has a handheld showerhead and additional grab bars. On the right, a foldable shower seat is attached to the wall. A bin is positioned next to the toilet.

Entrance area. Courtside Café. Gold Coast Sports and Leisure Centre. A modern café entrance with a sign reading "Courtside Café Open" on the left, pointing towards the café. The café interior features a counter with a "Coffee Pick Up" sign and several tables and chairs. The exterior has a glass façade and a wooden panelled overhang. A directory sign on the right lists different levels and facilities. The floor is polished concrete, and the ceiling has recessed lighting.

Café counter and entry point. Courtside Café. Gold Coast Sports and Leisure Centre. A café interior with a counter on the left, featuring a "PICK UP" sign and a barista preparing drinks. The counter is adorned with plants and a menu board. The floor is wooden, and the ceiling has recessed lighting. On the right, there's an open area leading to a corridor with a sign reading "NORTH" and a "COURTSIDE GATE OPEN" sign. The corridor has glass doors and posters on the walls.

Accessible bathroom. Courtside Café. Gold Coast Sports and Leisure Centre. A spacious, accessible bathroom with a grey tiled floor and a dark ceiling with recessed lighting. On the left, there's a white sink and a toilet with support rails. A blue bin is nearby. In the centre, a large vertical mirror is mounted on the wall. On the right, a white adjustable changing table with a control panel is attached to the wall. A ceiling track hoist is visible above the changing table.

Wide angle corridor view. Meeting Rooms. Gold Coast Sports and Leisure Centre. A modern interior with a polished concrete floor and a high ceiling featuring large, recessed yellow lights. On the left, a long corridor with glass doors and windows. The right side has a patterned wall with green and beige panels, and multiple doors leading to rooms. In the centre, a railing surrounds a staircase leading down. The far end of the corridor has large windows allowing natural light to flood in.

Elevator access. Meeting Rooms. Gold Coast Sports and Leisure Centre. On the left, there are double doors with frosted glass and a sign reading "Hinterland." In the centre, a stainless steel lift with a control panel is set into a tiled wall. On the right, a large window offers a view of a balcony with a table and chairs. Inside, a round white table with patterned blue stools is visible. The floor is polished concrete, and the ceiling is plain with recessed lighting.

Meeting room entrance. Meeting Rooms. Gold Coast Sports and Leisure Centre. Glass doors open into a room with a dark carpet featuring a subtle pattern. Inside, there are several round tables with white chairs. The ceiling has circular lights, and large windows line the back wall, allowing natural light to enter. The floor outside the room is concrete.

Wide angle corner view. Meeting Rooms. Gold Coast Sports and Leisure Centre. A spacious room with a grey carpeted floor featuring green patches. On the right, there are several round tables with white chairs. In the background, large windows with black blinds overlook an outdoor area. The ceiling is white with circular light fixtures and ventilation panels. On the far right, there's a small round wooden table and a metal bin. The room has a modern, open design with a mix of seating options.

Wide angle straight view. Meeting Rooms. Gold Coast Sports and Leisure Centre. A modern indoor space with a grey carpeted floor and a perforated ceiling with circular lights. In the centre, there are high wooden tables with matching stools. The back wall features two large shuttered windows. On the right, a long counter holds a coffee machine and decorative plants. Large glass doors on the left and right lead to an outdoor area with visible railings.

High table outlook. Meeting Rooms. Gold Coast Sports and Leisure Centre. A room with large floor-to-ceiling windows on the left and centre, offering a view of trees and a distant landscape. Three tall tables with wooden stools are aligned in front of the windows. The ceiling is perforated with three round pendant lights hanging above. The floor is carpeted in a dark colour. The right side of the room has a yellow wall panel.

Board room. Meeting Rooms. Gold Coast Sports and Leisure Centre. A meeting room with a long wooden table and several chairs in the centre. The back wall features large windows with blinds partially drawn, revealing a view of greenery outside. On the left and right walls, framed sports jerseys are displayed. In the foreground, a small table is covered with a black cloth, holding a stack of white cups and a metal holder. The floor is carpeted, and the ceiling has recessed lighting and projector.

Conference room. Meeting Rooms. Gold Coast Sports and Leisure Centre. A conference room with a large wooden table surrounded by wooden chairs with white cushions. On the left wall, there are framed pictures, including a sports jersey. The right side features floor-to-ceiling windows with dark blinds partially drawn, offering a view of greenery outside. The ceiling has recessed lighting and air vents, and a projector is mounted above the table. The floor is carpeted in a dark colour.

Elevator access. Meeting Rooms. Gold Coast Sports and Leisure Centre. A modern interior space with a polished concrete floor. On the left, there is a stainless steel lift with beige tiled walls. Near the lift, a small round table with patterned blue stools is visible. In the centre, a railing surrounds an open area below. The back wall features a geometric pattern in white and green, with large glass doors. On the right, there are double doors with a metallic finish.

Accessible bathroom. Meeting Rooms. Gold Coast Sports and Leisure Centre. A public restroom with grey tiled flooring and white walls. On the left, a Dyson hand dryer is mounted above a small white sink. In the centre, a baby changing station is above a bin. On the right, a toilet with a safety rail is next to a small bin and a toilet paper dispenser. The ceiling is dark with recessed lighting and a vent.

A modern building with a yellow and brown facade, featuring large glass windows. In the centre, a staircase leads up to the entrance. On the left, there is a grassy area with picnic tables and a yellow umbrella. On the right, palm trees and a yellow sign are visible. The foreground has a paved walkway with shadows of palm trees. A black fence lines the path.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Employ people with disability

• Trained staff in disability awareness

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Ask all visitors if there are any specific needs to be met

• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

• A quiet space is available at the venue/ facility

• Trained staff in communicating with people with learning or behavioural challenges

• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Have Braille and tactile signage on all information and paths of travel

• Provide information in large print

• Provide digital communication materials (hard copy information is also available on line)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Have an appropriate area for toileting an assistance dog

• Have audio enabled lifts

• Have raised tactile buttons in our lifts

• Have handrails on all our stairways

• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

• Have effective lighting throughout facility.

• Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.

HEARING

• Staff are trained in communicating with people who are deaf or have hearing loss

• Staff are trained in Auslan

• Have telephones which are compatible with hearing aids

• Caption all entertainment (TVs, live shows, performances)

• Have TVs with captioning option

• Have volume controlled phones

• Have visual alerts for emergencies (Include flashing light)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas

• Have step free access to into our business premise

• Have step free access to the conference or function room

• Have accessible seating areas in theatrette

• Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.

• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

• Have an accessible public toilet which is unlocked

• Have wheelchair access to amusements and activities

• Have a wheelchair/scooter charging station (power point) in an accessible location

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)

• Have a wheelchair accessible toilet

• Have a wheelchair accessible shower and change room

• Provide a low height counter suitable for a person using a wheelchair or a person of small stature

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

• More than 5 accessible car parking spaces

PHYSICAL - HIGH SUPPORT NEEDS

• Have a Changing Places or Lift & Change toilet with a hoist and adult change table

• Have a bathroom which is fully accessible.

ALLERGIES AND INTOLERANCES

• Modify our cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

• Trained staff to respond to allergic reactions

• Adhere to The Food Authority requirements for allergy management in food preparation

• Have equipment to respond to anaphylactic shock such as epipens and defibrillator