Caboolture Pool and Fitness Centre

Access Guide

General Access
Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair
Allergies and Intolerances

A single-storey building with a flat roof and a sign on top. The left side features red panels and a small window, while the right side has a grey wall with a ramp and railings. In the centre, there's an entrance with a signboard on the ground. The foreground shows a paved area with tree shadows. Floodlights and trees are visible in the background.

A parking area with a marked disabled parking space in the foreground. On the left, there are several large trees and a few parked vehicles. To the right, a low building with a flat roof and windows. In the background, more buildings and a clear blue sky. The ground is paved, with some scattered leaves.

A paved area with a large tree on the left, surrounded by a circular patch of mulch. To the right, several parked cars are lined up along the edge of the pavement. In the background, there are buildings with flat roofs and a few trees scattered around. The sky is clear, and the area is well-lit by sunlight.

A row of parked cars is on the left, next to a line of tall trees. In the centre, there is a small building with a flat roof and several windows. The foreground features a wide road with a white arrow painted on it. On the right, there is a grassy area with a few scattered trees. The background includes more trees and a clear blue sky.

Inside a shop with a blue-themed interior. On the left, there are racks of wetsuits and swim gear. In the centre, a counter displays various items with a sign about supervising children. On the right, a gated entrance leads outside, with a large poster nearby. The floor is grey with red mats, and the ceiling has fluorescent lights.

Reception area with a long counter on the right, featuring brochures, a plant, and hand sanitiser. Behind the counter, a blue wall displays various items for sale. On the left, a small TV screen is mounted above. The floor has brown mats leading to a glass entrance on the right, showing a glimpse of greenery outside. The ceiling is white with fluorescent lights.

A small outdoor café with a counter in the centre, displaying snacks and drinks. Above, there are large blue and red shade sails. In front, several long, grey picnic tables with benches are arranged on a concrete floor. On the right, a red emergency box and a life preserver are mounted on the wall. Trees are visible in the background.

Outdoor swimming pool with blue and white lane dividers in the centre. Surrounding the pool is a concrete walkway and patches of green grass. In the background, there are several tall trees and a row of low buildings, possibly changing rooms or facilities. A few blue shade structures are visible on the left and right sides. The sky is overcast, and there are tall light poles around the area.

A swimming pool with blue and white lane dividers is in the centre, surrounded by a paved area. Blue shade structures cover parts of the seating area in the foreground, which includes white benches and a black bin. In the background, there are trees and more blue shade structures. The sky is not visible.

An outdoor swimming pool with clear blue water and lane dividers. On the left, a shaded area with a canopy and a concrete walkway. In the background, trees and a few small structures with blue roofs. On the right, a person is walking along the poolside. The pool is surrounded by a concrete deck, and there are tall lights around the area. The sky is clear and blue.

A swimming pool with multiple lanes marked by red and blue lane dividers. In the foreground, a yellow pool lift is positioned on the pool deck, designed to assist individuals with mobility challenges. The background features trees and a building with a blue roof. The pool area is surrounded by a fence, and there are some poolside chairs and equipment visible. The sky is overcast.

Two picnic shelters with blue metal roofs are in the centre, each covering a picnic table. A concrete path leads to the shelters, surrounded by green grass. In the background, there are trees, including a tall palm tree, and a few parked cars partially visible. A bin and a sign are positioned between the shelters.

A small outdoor pool with a blue shade sail overhead. The pool is surrounded by a concrete path and grassy areas. On the left, there is a black rubbish bin and a signpost. Benches are placed around the pool area. In the background, there are trees and a few buildings, including a white structure partially visible. The sky is clear with a few clouds.

An outdoor swimming pool with clear blue water and lane markings. On the left, a shaded area with a dark canopy and a pole. The right side features a concrete walkway with metal handrails leading into the pool. In the background, there are several trees and a row of low buildings. A blue shade structure is visible at the far end of the pool, and a few people are walking near the poolside.

On the left, there is a building with a blue roof and a ramp leading to a door, possibly a public restroom. A white pipe runs down the side. In the centre, a tall pole with a security camera is visible. On the right, there are shaded areas with blue and red canopies, covering an open space with tables and a kiosk. The ground is a mix of grass and concrete, and trees are visible in the background.

A public restroom facility with a grey exterior. On the left, there's a red fire hose reel mounted on the wall, with a small garden area featuring plants and a sign. A ramp with a metal railing leads to the entrance. The middle section has a grey wall with a door, and a yellow bollard near the entrance. On the right, there are additional signs and a dark blue section of the building. Trees are visible in the background, and the ground is paved with concrete.

A swimming pool area with a pathway leading to a building on the right. The building has a ramp with handrails and a door marked with a sign. On the left, there are shaded seating areas with blue canopies, tables, and chairs. The pool is visible in the background, with lanes and a few people swimming. Trees and a fence are in the distance. The ground is a mix of concrete and grass.

A public restroom with accessibility features. On the left, a small sink with a soap dispenser and hand dryer above it. A sanitary bin is below. In the centre, a toilet with grab bars on both sides. Above the toilet, a sign with usage instructions. On the right, a shower area with a handheld showerhead and additional grab bars. A foldable shower seat is attached to the wall. The floor is non-slip, and the ceiling is corrugated metal.

Glass entrance with double doors in the centre, framed by large windows on either side. The lower half of the glass is frosted. Inside, fluorescent lights and reflections of an interior space are visible. To the right, a corridor with a ramp and a sign indicating accessibility. The floor is light-coloured with a red "X" mark in front of the doors. The ceiling is plain and light-coloured.

A gym interior with a reception area on the right, featuring a counter, a chair, and wall posters. In the middle, there's an open space leading to a room with more equipment. On the left, numerous exercise machines are arranged in rows. The floor is carpeted, and the ceiling has recessed lighting.

A spacious gym interior with various exercise machines arranged in rows. The floor is carpeted in a muted green tone. On the left, there are wall-mounted televisions and informational displays. The ceiling is fitted with bright fluorescent lights. Large windows on the right allow natural light to enter, illuminating the equipment. The walls are painted in neutral colours, and there is an air conditioning unit visible on the right wall.

A gym interior with various exercise machines arranged in rows on a grey carpeted floor. On the left, there are weight machines and cardio equipment near large windows. In the centre, more weight machines are visible. On the right, there is a wall with a red sign and a shelving unit with cubbies. The ceiling is fitted with rectangular fluorescent lights, and the walls are painted in neutral tones.

A gym interior with various exercise machines. On the left, there are weight machines and a dark wall with framed pictures. In the centre, more weight machines are arranged in rows. On the right, a person is using a treadmill near large windows that let in natural light. The floor is carpeted, and the ceiling has rectangular fluorescent lights.

An indoor swimming pool with a metal roof and blue walls. A large inflatable clownfish is suspended from the ceiling. On the left, a person stands near the pool's edge. The pool is bordered by a metal railing, and triangular flags hang above. On the right, a few people, including a child, are near the poolside. The floor is tiled, and there are various signs on the walls. The pool water is calm, reflecting the interior lights.

An indoor swimming pool with clear blue water. On the left, there are yellow and blue plastic chairs along the poolside. The ceiling is made of metal beams, and purple triangular flags are strung across the pool. The right side has a tiled walkway with safety warnings. In the background, a few people are near the pool, and there are windows allowing natural light to enter. The floor is concrete with drainage grates along the pool's edge.

Indoor swimming pool with a metal railing along the edge. The pool is surrounded by blue walls and a corrugated metal ceiling. On the left, there are benches and a few signs, including a "No Entry" sign on the floor. The right side has a shelf with water bottles. Bunting hangs across the pool, and there are a few people in the water. The floor is wet, and the area is well-lit with overhead lights.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Accept the Companion Card

• Employ people with disability

• Trained staff in disability awareness

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Ask all visitors if there are any specific needs to be met

• Website meets WCAG 2.0 accessibility standards (https://www.w3.org/WAI/standards-guidelines/wcag/)

• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

• Have measurements of key access points and features such as doorway widths, bed heights and circulation spaces, available upon request.

• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

• Trained staff in communicating with people with learning or behavioural challenges

VISION

• Provide digital communication materials (hard copy information is also available on line)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Have an appropriate area for toileting an assistance dog

• Have handrails on all our stairways

• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

• Have effective lighting throughout facility.

HEARING

• Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas

• Have step free access to into our business premise

• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

• Have an accessible public toilet which is unlocked

• Have wheelchair accessible picnic tables

• Have a wheelchair/scooter charging station (power point) in an accessible location

• Provide portable hoist

• Have one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have a wheelchair accessible shower and change room

• Provide wheelchair access to pool

• Provide wheelchair access to gym

• Have a pool ramp/hoist enabling entry into pool

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

ALLERGIES AND INTOLERANCES

• Trained staff to respond to allergic reactions

• Adhere to The Food Authority requirements for allergy management in food preparation

• Have equipment to respond to anaphylactic shock such as epipens and defibrillator