Burpengary Regional Aquatic Leisure Centre

Access Guide

General Access
Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair
Physical - High support needs
Allergies and Intolerances

The view of the whole 50m pool from the benches. Beneath the benches, you can observe metallic fencing surrounding the pool. The expansive 50-meter pool is distinctly visible from the seating area. The indoor pool appears to undergo a regular and thorough cleaning. Additionally, blue pool flags are extended across the pool from the opposite side.

On the left, there is a life-sized cutout of a cartoon character holding a QR code sign next to a glass door. On the right, a blue door labelled "Communications" is adjacent to the glass door. In the middle, the glass doors open into a shop with clothing racks displaying various items. The background includes more clothing racks and shelves. The foreground features a concrete floor outside the shop and a blue floor inside. The ceiling inside has fluorescent lights.

On the left, there is a white partition next to a wall with various items hanging, including bags and accessories. On the right, there are shelves displaying swimwear and colourful bags. In the middle, a mannequin torso stands on a wooden base near clothing racks filled with swimwear. The background includes more shelves with swim gear and accessories. The foreground features a blue carpeted floor with a circular grey rug. The ceiling has rectangular fluorescent lights.

On the left, there are shelves displaying swim goggles, caps, and colourful bags, with a clothing rack holding swimwear. On the right, a glass door with an exit sign leads outside to a patio area with tables and chairs. In the middle, a mannequin torso in swim trunks stands near more racks of swimwear. The background includes additional shelves and racks with swim gear. The floor is covered with blue carpet tiles. The ceiling has rectangular fluorescent lights.

A building with a blue sign reading "Regional Aquatic Leisure Centre" is in the centre. The entrance is flanked by two white benches. On the left, there are tall trees and dense foliage. On the right, several palm trees and more greenery are visible. The foreground features a road with a pedestrian crossing marked "CAUTION" in yellow.

A roundabout with a grassy centre is surrounded by a paved road. On the left, there are several parked cars and trees in the background. To the right, more trees and a "no entry" sign are visible. The background features a line of trees and some buildings partially obscured by foliage. The sky is overcast with scattered clouds.

A nearly empty car park with a single white car parked in a designated disabled parking space on the right. The ground is paved with marked parking lines. Two tall streetlights are visible, one near the car and another further back. In the background, there are green trees and a grassy area. A few more cars are parked in the distance to the left, and the sky is partly cloudy.

A parking area with a designated disabled parking space marked in blue on the left. A concrete path runs through the centre, bordered by a grassy area on the right. Several trees with dense foliage are scattered throughout, providing shade. A lamppost stands near the centre of the image. In the background, more trees and a few parked cars are visible, along with a building partially obscured by the greenery.

A parking lot scene with several cars parked near handicapped spaces. In the foreground, a green hatchback and a white SUV are parked in standard spots, while a white SUV and a light-colored van are parked along the curb. Blue handicapped parking signs and yellow striped crosshatched area are visible near the spaces. In the background, there are trees, a curved streetlamp, and a partly cloudy blue sky.

A parking lot and sidewalk scene with a curved road in the background. In the foreground, yellow striped handicap markings and a curbside curb are visible, along with a white SUV parked to the left. A sidewalk runs parallel to the curb, and a tall street lamp stands near a small island with trees and shrubs. The sky is partly cloudy with blue patches.

An entrance area with a covered ceiling supported by black poles. In the centre, there are signs above a gated entryway, with a view of outdoor seating and umbrellas beyond. To the right, a blue counter is visible, possibly for ticketing or information, with a brick wall behind it. A silver bench is positioned on the far right. The floor is a textured grey surface, and there are informational signs on stands near the entrance.

A reception area with a blue counter in the centre, staffed by a person wearing a blue and orange uniform. Behind the counter, a fridge stocked with drinks and a menu board are visible. Above, a large banner displays people enjoying a water slide. The floor is concrete, and the ceiling has fluorescent lights. On the right, a pathway leads outside, bordered by greenery. A blackboard sign stands near the entrance.

A spacious outdoor area with a curved pathway and textured ground. In the centre, there are several blue shade structures and a few yellow chairs. Palm trees are scattered throughout, providing a tropical feel. On the left, a building with large windows is partially visible. On the right, there are more trees and greenery. The sky is cloudy, and the area appears to be part of a recreational or park setting.

On the left, an open door leads to a room with a table and boxes. A red fire extinguisher and a first aid sign are mounted on the blue wall. In the middle, a glass door reveals a shop interior with clothing racks. On the right, a closed blue door is visible. The floor is grey with yellow markings, and the ceiling is white.

Outdoor café area with a blue and white theme. On the right, there's a counter labelled "Aqua Café" with a menu and ice cream advertisements. Several metal tables and chairs are scattered around. The left side has a shaded play area with colourful equipment and umbrellas. The ceiling is covered with blue fabric, and the floor is a mix of concrete and textured surfaces. A small potted plant is near the café counter.

A café with a blue and white sign reading "Aqua Café" is in the centre. The entrance has a counter displaying food items. On the left, there are tables and chairs with a large sign on the wall. On the right, more tables and chairs are set up, with a menu board and a table covered with a blue cloth. The floor is a light-coloured textured surface, and the ceiling is high with exposed beams.

A courtyard with a central palm tree on a circular patch of soil. The ground is paved with a mix of light and dark concrete. In the background, a long, low building with a flat roof features colourful murals and several blue bins. Trees with dense foliage are visible behind the building. On the right, another palm tree and a curved path lead towards more greenery. The sky is partly cloudy.

A building with a blue and grey exterior wall featuring a central open door leading to a bathroom. The bathroom has a shower and a toilet with grab bars, indicating accessibility features. A small window is on the right side of the wall. The floor outside is concrete with yellow painted lines. Signs on the wall indicate the bathroom is accessible.

A spacious, accessible bathroom with a grey tiled floor. On the left, there's a shower area with a curtain and a grab bar. In the centre, a toilet with a blue seat is equipped with support rails. On the right, a white sink is mounted on the wall with a mirror above it. A black paper towel dispenser is also mounted on the wall. The walls are painted white with a blue accent strip running horizontally. A black mat is placed on the floor near the shower.

A spacious outdoor area with a smooth, curving pathway in the foreground. Several palm trees are scattered throughout the scene. In the middle, there are blue shade structures providing cover for tables and chairs. The background features more trees and a grassy area. The sky is partly cloudy, and the overall setting appears to be a park or recreational area.

Large blue shade structures with black poles are positioned over a circular area with a textured surface. Surrounding the circle is a paved path, bordered by well-maintained grass. In the background, there are trees and a small building with a roof. To the right, a fence and more trees are visible. A few yellow chairs are placed under the shades.

A park area with a paved walkway running through the centre. On the left, there are covered picnic areas with metal roofs and a bin nearby. To the right, a large grassy field is visible, with several blue canopies providing shade over seating areas. In the background, more canopies and a building with large windows can be seen. Trees are scattered throughout the area, adding greenery to the scene.

A spacious outdoor area with a large grassy lawn in the centre. On the left, there are several sun loungers and a pathway leading to a building with blue canopies. In the background, a long building with a white roof and blue pillars stretches across the scene. Palm trees are scattered around the area, and a few lamp posts are visible. The sky is overcast with some clouds.

A tennis court with a blue playing surface is enclosed by a tall chain-link fence. On the left, a paved path runs alongside the court, leading to a shaded area with several white plastic chairs. Trees provide some greenery on the left side. In the background, there are more trees and some distant structures. The ground is covered with well-maintained grass.

A park scene with a paved path curving through the foreground. On the left, there's a grassy area with scattered trees. To the right, a sandy area features several tyres arranged on the ground. In the background, tall floodlights and a fenced sports court are visible. The sky is overcast with clouds.

A small playground area with a blue rubber floor and a black metal fence surrounding it. In the centre, there is a play structure with a red slide and a small roof. A shade sail is overhead, supported by metal poles. Trees and shrubs are visible in the background, providing greenery. To the left, there are additional shaded areas with blue canopies.

A spacious outdoor area with a central palm tree surrounded by a paved surface. Blue shade structures are spread across the area, providing cover over sections of the space. Yellow sun loungers are arranged on the right side, while colourful benches are on the left. In the background, there is a pool with more shade structures and trees lining the perimeter. The sky is clear, and the area is well-lit.

A shallow water play area with a textured concrete surface in the foreground. The pool features mushroom-shaped water fountains, one red and one blue, under a large blue shade canopy. Surrounding the pool are green lawns and trees. Blue umbrellas provide additional shade around the perimeter. The area is well-lit with sunlight filtering through the trees in the background.

A shallow water play area with a textured concrete edge and a blue shade structure overhead. In the centre, there are several water features shaped like mushrooms, with water cascading from their tops. Surrounding the pool are grassy areas and palm trees. In the background, there are additional shaded areas with blue canopies and a building with a yellow roof. The pool's depth is marked as 0.00m on the edge.

An entrance to an aquatic centre with blue walls and large black-framed windows on the left and right, flanking a central glass door. The foreground has a speckled beige floor with two stainless steel bollards, one on each side of the entrance. In the background, the interior gym area is visible through the left window, and a walkway with more glazing and yellow structural beams runs along the right.

An indoor swimming pool with clear marked lanes occupies the middle, bordered by light beige textured flooring. To the left, blue seating tiers rise against the wall, with yellow railings. On the right, pool steps with metal handrails lead into the water. The background features large windows letting in light, while the high arched ceiling is pale blue with white sections and overhead lighting rigs.

Blue-seated spectator stands with yellow railings are to the left, while the right features a wide beige textured walkway beside the pool. The middle holds a clear blue lane pool with marked starting blocks covered in "No Diving" covers. In the background, tall glass windows line the far wall. The curved ceiling above is pale blue with lighting panels and exposed fixtures.

On the left, textured beige flooring runs beside a pool with metal handrails. The middle features a large tiled swimming pool with floating lane markers, while the right has more open floor space. The background is lined with tall glass windows. Overhead, the ceiling is curved with alternating blue and white panels and evenly spaced lighting fixtures.

On the left, poolside equipment and colourful floatation aids sit at the pool’s edge. The middle contains a spacious swimming pool with a ramp and handrail, where people are swimming. The right features beige textured flooring with white plastic chairs and a lifeguard. The background wall consists of tall windows, and the ceiling is high with blue and white curved panels and overhead lighting.

On the left, a large indoor air duct runs above beige textured flooring, with a poolside metal handrail. The middle features a blue-tiled swimming pool with people in the water, steps leading in, and lane ropes. On the right, there are white plastic chairs and pool toys near the edge. The background is lined with tall windows, and above, a curved, blue-and-white panelled ceiling with exposed lighting and equipment.

On the left, a blue pool hoist sits near the pool edge. In the middle, a patient lift with a maroon sling is positioned in front of a stairway with safety equipment and life vests hung on the wall. On the right, a blue and white aquatic wheelchair stands beside large green double doors. The floor is textured and the high ceiling has curved blue and white panels with lighting overhead.

On the left, blue stadium seating stands behind stainless steel railings, adjacent to a wide beige poolside floor. The middle holds a large, clear swimming pool with racing lanes marked out. The right side features more poolside edge and tiled border. The background consists of rows of large windows, and the ceiling is arched with alternating blue and white panels, equipped with lighting and ventilation ducts.

A gym interior with a blue and white colour scheme. On the left, a punching bag hangs from the wall. Three windows are visible, with two wall-mounted fans above them. In the centre, a red fire hose reel is mounted on the wall, and a set of glass doors leads outside. On the floor, there are several small balls and a yellow agility ladder. Two chairs are placed against the wall on the right. The ceiling is white with exposed black beams, and the floor is dark grey.

A spacious gym interior with a row of treadmills and exercise bikes lined up against a red wall in the background. The wall features motivational text and several windows. In the foreground, there is a green artificial turf area, and the floor is a mix of black and grey tiles. To the right, there is a seating area with black sofas and a wall with posters. The ceiling is equipped with bright fluorescent lights and ceiling fans.

A spacious gym interior with a wooden floor and a high ceiling featuring linear lights. On the right, there are rows of treadmills and exercise bikes. In the centre, a green turf area is visible, surrounded by various gym equipment. The left side has a dark wall with large windows and a door, along with a rack of weights. The ceiling has skylights, allowing natural light to illuminate the space.

A gym interior with various exercise equipment. On the left, there are weight machines and benches on a grey carpeted floor. A black wall with a motivational sign reads "Remember Why You Started!" Mirrors reflect the equipment. On the right, more benches and weight racks are visible on a darker floor. The ceiling is high with exposed beams and bright lighting.

Two blue doors set in a grey brick wall. The left door has a sign indicating a women's restroom and a framed evacuation notice. The right door features a sign for accessible facilities and a vent at the bottom. Both doors have metal handles.

A bathroom with accessibility features. On the left, there's a shower area with a handheld showerhead and a white curtain, accompanied by a foldable bench. In the centre, a toilet with support rails on both sides. On the right, a wall-mounted sink with a tap, a paper towel dispenser, and a soap dispenser above. The floor is tiled in grey, and a blue bin is placed near the sink. The walls are tiled in white.

A medical room with a blue floor and white ceiling. On the left, there's a hoist with a blue sling. In the centre, a grey adjustable examination table is positioned against the wall. On the right, a wheelchair is next to a counter with medical supplies, including a red bag. A sink is visible with an oxygen cylinder nearby. The walls have small windows near the ceiling, allowing natural light in.

A room with white brick walls and a blue door on the left labelled "First Aid Room". In the centre, there's a mobile patient lift with a teal harness. On the right, a black cushioned examination table with metal legs is positioned against the wall. Above the table, a small rectangular window shows some trees outside. The floor is covered with blue linoleum, and a fluorescent light fixture is mounted on the ceiling.

On the left, there's an open doorway leading to a room with a medical examination table and equipment. A fire extinguisher and a first aid sign are mounted on the blue and cream wall. In the centre, a vertical flag with "Speedo" written on it stands next to a cartoon figure holding a QR code sign. On the right, glass doors open into a room with visible shelves and mannequins. A blue door with a sign is adjacent to the glass doors. The floor is speckled and the ceiling is plain.

Glass double doors open into a shop with racks of clothing and various items on display. To the left, a cartoon character cutout holds a sign with a QR code. The walls are painted in blue and grey with a yellow stripe at the top. On the right, a blue door labelled "Consultation" is visible. The floor inside the shop is carpeted, and the ceiling has fluorescent lights.

A blue and grey brick wall with a first aid sign and fire extinguisher case. An open door reveals a room with medical equipment. To the right, a vertical Speedo banner stands next to a cartoon cutout holding a QR code sign. On the left, a metal security gate shows an outdoor area with trees and a pool. The floor is concrete with yellow markings.

On the left, there is a blue pool lift chair. In the centre, a hoist with a maroon sling and life jackets hanging on the wall. On the right, a wheelchair with a blue seat. The background features a swimming pool with lanes and large windows. The ceiling is curved with exposed beams, and the floor is a speckled concrete surface. A staircase with a metal railing is visible behind the equipment.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Accept the Companion Card

• Employ people with disability

• Trained staff in disability awareness

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

• A quiet space is available at the venue/ facility

• Trained staff in communicating with people with learning or behavioural challenges

VISION

• Provide digital communication materials (hard copy information is also available on line)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Have an appropriate area for toileting an assistance dog

• Have effective lighting throughout facility.

HEARING

• Caption all entertainment (TVs, live shows, performances)

• Have TVs with captioning option

• Have visual alerts for emergencies (Include flashing light)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas

• Have step free access to into our business premise

• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

• Have an accessible public toilet which is unlocked

• Have wheelchair accessible picnic tables

• Provide beach matting and beach wheelchairs for people to access the water

• Provide portable hoist

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)

• Have a wheelchair accessible toilet

• Have a wheelchair accessible shower and change room

• Provide wheelchair access to pool

• Provide wheelchair access to gym

• Have a pool ramp/hoist enabling entry into pool

• Provide a low height counter suitable for a person using a wheelchair or a person of small stature

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

PHYSICAL - HIGH SUPPORT NEEDS

• Have a bathroom which is fully accessible.

ALLERGIES AND INTOLERANCES

• Modify our cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

• Trained staff to respond to allergic reactions

• Adhere to The Food Authority requirements for allergy management in food preparation

• Have equipment to respond to anaphylactic shock such as epipens and defibrillator