Beerwah Aquatic Centre

Access Guide

General Access
Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair
Physical - High support needs
Allergies and Intolerances

An outdoor swimming pool with multiple lanes, marked by blue and yellow lane dividers. On the left, there's a covered seating area with chairs. In the background, trees and a few buildings are visible. On the right, there are more chairs and a couple of parked cars. The pool's edge is labelled "DEEP END 1.8m". The area is lit by tall lights, and the sky is clear.

A parking area with a marked disabled parking space on the right. In the centre, a black bollard with red reflectors stands on a striped section of the pavement. Behind, a fenced area with a playground is visible, featuring a shade structure and play equipment. Trees and greenery surround the area, with a palm tree on the left and dense foliage on the right. The ground is covered with scattered leaves.

An empty car park with marked parking spaces in the foreground. In the background, there are several shade structures, some in blue and black, covering a fenced area. Behind the fence, a building with large windows is visible. Tall trees surround the area, and there are some plants along the edges of the car park. The sky is clear.

A car park with a white car on the left. The road has white painted lines and an arrow. On the right, there's a fenced area with a swimming pool covered by a black shade sail. Trees and greenery surround the area, with tall trees in the background. The ground is paved, and there are shadows from the trees.

A car park with several vehicles, including red and white cars, is visible on the right. A "No Entry" sign is prominently displayed near the parked cars. Trees with green foliage surround the area, casting shadows on the ground. On the left, there are benches and a patch of grass with fallen leaves. In the background, a structure with blue shade sails is partially visible, surrounded by more trees.

A wooden fence with the sign "Sunshine Coast Council Beerwah Aquatic Centre" is on the left, surrounded by lush green bushes. A concrete path leads to the right, where people are walking towards a blue sign. Tall trees and power lines are visible in the background. A bench is placed near the fence.

A fenced entrance to the Beerwah Aquatic Centre is visible, with a sign displaying the centre's name. Two metal benches are positioned on either side of a bike rack in the foreground. Behind the fence, there are shaded areas with black canopies and a lamppost. Trees and greenery surround the area, and the ground is covered with fallen leaves.

A pathway with a concrete surface leads to a gated entrance. On the left, there's a metal fence with a grassy area and benches visible behind it. On the right, a wooden slat fence runs alongside the path. Overhead, a black shade cloth is stretched across, providing partial cover. In the background, there are trees and a building with a sign near the entrance. The sky is clear and blue.

A gated entrance with a black metal fence leads to a covered area. On the right, there's a counter with a computer, brochures, and a fridge stocked with drinks. The ceiling has fluorescent lights. In the background, outdoor seating with blue chairs and potted plants is visible, along with a recycling bin. Trees are seen beyond the seating area.

A small shop interior with a counter in the foreground, featuring a bell and a card reader. Behind the counter, a person in a red hat operates a coffee machine. To the left, a fridge stocked with drinks and a shelf displaying snacks and other items. A printer and computer are on a side counter. The walls are white, and the ceiling has fluorescent lights. A doorway in the background leads to another room.

A pool area with a shaded walkway on the right, featuring a recycling bin and swimwear policy signs. The walkway has a concrete floor and a ceiling with fluorescent lights. On the left, there's a fenced pool with blue chairs and a mushroom-shaped water feature. In the background, trees and a building are visible.

A spacious, accessible bathroom with white tiled walls and a light green floor. On the left, there is a toilet with grab bars and a toilet paper holder. A black bin is next to the toilet. In the centre, a shower area with a handheld showerhead and additional grab bars. On the right, a foldable shower seat is mounted on the wall. A stainless steel sink with a soap dispenser is also on the right. The ceiling is white with a curtain rail above the shower area.

An outdoor swimming pool with clear water is surrounded by a brick and concrete deck. On the left, there are orange traffic cones and a blue pool cover. A green metal fence runs along the back, with trees visible behind it. On the right, a building with a corrugated metal roof and a light-coloured brick wall has signs and a gate leading inside. A "No Diving" sign is attached to the fence. The area is shaded by a large canopy overhead.

A swimming pool with a metal handrail leading into the water. The pool is bordered by red brick paving. On the right, there's a blue roller door. In the background, a green corrugated metal fence with a few orange traffic cones and a blue pool cover roller. The ground is a mix of textured concrete and brick. Trees are visible beyond the fence.

An outdoor swimming pool with clear water is surrounded by a brick edge. On the right, there's a blue metal shed with a roller door. A metal handrail leads into the pool. In the background, a green corrugated metal fence with "No Diving" signs is visible, along with a row of orange traffic cones. Behind the fence, there are tall trees. The pool deck is made of textured concrete.

A small swimming pool with clear water is surrounded by a brick and concrete deck. On the left, there are orange traffic cones and a "No Diving" sign on a green metal fence. The right side features a blue corrugated metal wall and a metal handrail leading into the pool. Trees and foliage are visible in the background, and a dark canopy provides shade over the pool area.

An indoor swimming pool with clear blue water, surrounded by a metal railing on the left. The pool is enclosed by transparent walls, allowing a view of the outdoor area. On the right, there are several white benches against a grey brick wall. The ceiling is made of metal panels with lights hanging from it. The floor around the pool is tiled.

An indoor swimming pool with clear blue water is in the centre, surrounded by a tiled deck. On the left, there are black plastic chairs along the concrete floor. On the right, white benches are lined up against a grey brick wall. The ceiling is made of corrugated metal with exposed beams, and there are lights hanging from it. The far end of the pool area has large windows, allowing natural light to enter.

Indoor swimming pool with clear water, surrounded by a tiled edge. On the left, there are colourful buckets on a shelf and a bench. The floor is concrete with some discolouration. Large windows on the right and background provide a view of an outdoor area with trees and a slide. Several black chairs are placed around the pool. The ceiling has exposed beams and corrugated panels.

An indoor swimming pool with clear blue water, surrounded by a tiled deck. On the left, there are several white benches against a grey brick wall. On the right, black plastic chairs are placed along a glass wall, offering a view of an outdoor area with trees. The ceiling is supported by black beams, and overhead lights illuminate the space. At the far end, colourful buckets are stacked on a shelf.

An indoor swimming pool with a metal handrail running down the centre. The pool is surrounded by a tiled deck. On the left, there are black plastic chairs and large glass windows. On the right, a concrete block wall with white benches and a blue bench. The ceiling is made of translucent panels with exposed beams, and the floor is tiled. The area is well-lit with overhead lights.

On the left, there is a wooden deck with white plastic tables and chairs under large black shade sails. A blue mushroom-shaped water feature is visible near a fenced area. On the right, a swimming pool with lane markers is labelled "FAST LANE" and "MEDIUM LANE". Signs indicate "NO RUNNING" and "SHALLOW END". Trees and a car park are in the background, with picnic tables scattered around. The ground is a mix of wood and concrete.

An outdoor swimming pool with multiple lanes, each marked by lane dividers. Signs at the pool's edge indicate "Medium Lane" and "Shallow End 0.9m". On the left, there are shaded seating areas and a tall light pole. On the right, a covered area with chairs is visible. In the background, there are trees and a few small buildings. The pool deck is concrete.

Outdoor swimming pool with lane markers, surrounded by signs indicating lane speeds such as "Fast Lane" and "Slow Lane". On the left, green plastic chairs are placed on a grassy area. On the right, a building with a glass facade and blue chairs. Trees and tall lights are in the background. The pool deck is concrete, and the water is calm.

A swimming pool with clear blue water and lane dividers. In the foreground, metal handrails lead into the pool. On the right, a covered piece of equipment is on the pool deck. Signs along the poolside read "FREE PLAY" and "SLOW LANE." To the left, there are green plastic chairs and a shaded area with trees in the background. The pool deck is concrete with some wet patches.

An outdoor swimming pool with clear water reflecting nearby trees. On the left, there are buildings and a few chairs. The pool has lane dividers and a metal ladder in the foreground. On the right, there are blue pool covers on rollers and more trees. The surrounding area is paved with concrete, and a sign on the ground reads "DEEP END." Overhead lights are visible, and the sky is transitioning to dusk.

A shallow children's pool with a mushroom-shaped water feature and a floating toy. The pool is surrounded by a concrete walkway and enclosed by a black metal fence. Blue plastic chairs are placed along the fence. Overhead, there are large shade sails. In the background, there are trees, a few parked cars, and a wooden fence. Signs indicate pool rules, and there are bins and a bench near the entrance.

A small, shallow swimming pool with a mushroom-shaped water feature in the centre. The pool is surrounded by a concrete deck with a depth sign and a "no running" warning. Blue chairs are placed along the black metal fence that encloses the area. In the background, there is a larger pool with a slide and a covered seating area. Trees and greenery are visible beyond the fence. Black shade sails are stretched overhead.

A small, shallow swimming pool is in the foreground, with a "NO DIVING" warning on the edge. A mushroom-shaped water feature is in the pool. Blue plastic chairs line the fence in the background, with a larger pool visible beyond. Shade sails cover the area above, and trees and parked cars are visible outside the fenced area. A bench is on the left side near the fence.

A shallow children's pool with a playful water feature shaped like a creature with eyes is in the foreground. The pool is surrounded by a concrete path. Blue plastic chairs are lined up along a black metal fence on the right. In the background, there is a larger swimming pool and some trees. Overhead, a large shade cloth provides cover. Benches and a sign are visible on the left side.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Employ people with disability

• Trained staff in disability awareness

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

COMMUNICATION

• Use Plain English / easy read signage and information (includes menus and emergency information)

• A quiet space is available at the venue/ facility

• Trained staff in communicating with people with learning or behavioural challenges

• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Provide information in large print

• Provide digital communication materials (hard copy information is also available on line)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Have an appropriate area for toileting an assistance dog

• Have handrails on all our stairways

• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

• Have effective lighting throughout facility.

• Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.

HEARING

• Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas

• Have step free access to into our business premise

• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

• Have an accessible public toilet which is unlocked

• Have wheelchair accessible picnic tables

• Have wheelchair access to amusements and activities

• Provide portable commode chairs

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)

• Have a wheelchair accessible toilet

• Have a wheelchair accessible shower and change room

• Provide wheelchair access to spa

• Provide wheelchair access to pool

• Have a pool ramp/hoist enabling entry into pool

• Provide a low height counter suitable for a person using a wheelchair or a person of small stature

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

• 2 accessible car spaces

PHYSICAL - HIGH SUPPORT NEEDS

• Have a bathroom which is enhanced accessible features

ALLERGIES AND INTOLERANCES

• Trained staff to respond to allergic reactions

• Adhere to The Food Authority requirements for allergy management in food preparation

• Have equipment to respond to anaphylactic shock such as epipens and defibrillator