UniSC Sport and Fitness


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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair

GENERAL ACCESS

 Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
 Accept the Companion Card
 Employ people with disability
 Trained staff in disability awareness
 Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
 Website meets WCAG 2.0 accessibility standards (https://www.w3.org/WAI/standards-guidelines/wcag/)
 Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.
 Have a place to store mobility and/or medical equipment

COMMUNICATION

 Use Cérge as our digital concierge to support personalised customer service
 A quiet space is available at the venue/ facility
 Trained staff in communicating with people with learning or behavioural challenges
 Use Plain English / easy read signage and information

VISION

 Have Braille and tactile signage on all information and paths of travel
 Provide information in large print
 Have an appropriate area for toileting an assistance dog
 Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
 Have effective lighting throughout facility.
 Have handrails on all stairways
 Use easy read fonts in our signage and communication materials

HEARING

 Have TVs with captioning option
 Have volume controlled phones

PHYSICAL - MOBILITY

 Use floors/coverings which are slip resistant, firm and smooth
 Use non-slip tiles in the bathroom or slip resistant matting
 Have grab rails in the bathroom

PHYSICAL - WHEELCHAIR

 Have step free outdoor pathways
 Have step free access to into our business premise
 Have step free access to the conference or function room
 Have a wheelchair accessible toilet
 Have a wheelchair accessible shower and change room
 Provide wheelchair access to pool
 Provide wheelchair access to gym
 Provide and set up portable hoist for entry into 50m pool
 Have six (6) wheelchair accessible parking spaces with wheelchair accessible signage clearly displayed