UniSC Sport and Fitness

Access Guide

General Access
Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Accept the Companion Card

• Employ people with disability

• Trained staff in disability awareness

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Website meets WCAG 2.0 accessibility standards (https://www.w3.org/WAI/standards-guidelines/wcag/)

• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

• Have a place to store mobility and/or medical equipment

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• A quiet space is available at the venue/ facility

• Trained staff in communicating with people with learning or behavioural challenges

• Use Plain English / easy read signage and information

VISION

• Have Braille and tactile signage on all information and paths of travel

• Provide information in large print

• Have an appropriate area for toileting an assistance dog

• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

• Have effective lighting throughout facility.

• Have handrails on all stairways

• Use easy read fonts in our signage and communication materials

HEARING

• Have TVs with captioning option

• Have volume controlled phones

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Have step free access to into our business premise

• Have step free access to the conference or function room

• Have a wheelchair accessible toilet

• Have a wheelchair accessible shower and change room

• Provide wheelchair access to pool

• Provide wheelchair access to gym

• Provide and set up portable hoist for entry into 50m pool

• Have six (6) wheelchair accessible parking spaces with wheelchair accessible signage clearly displayed