Tobruk Memorial Pool

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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Allergies and Intolerances
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  • The six accessible car spaces close to Tobruk Memorial Pool. It can be distinguished by orange lanes, orange bollards, and a white accessible parking sign with a blue background. Several cars are parked under a large tree to seek shade. There are also bike racks found on the cemented pathway right outside the facility.
  • A closer look at the metal turnstiles, including a wheelchair-accessible turnstile near the reception area of Tobruk Memorial Pool. To the left is a retail space that sells a range of swimming gear and also has a seating area, while next to the grey brick reception desk with a metal countertop is a café that sells a range of snacks, drinks, and ice creams. This entire area has a reflective ceiling that reflects most of the pool section, as seen by the blue colors.
  • Cemented pathway after the turnstiles with wheelchair-accessible turnstiles. In front of the café is a blue sign board containing the details for the upcoming events in Tobruck Memorial Pool. Directly opposite this section is the retail space with a seating area with large, folded umbrellas. The room close to the seating area has floor-to-ceiling glass windows that also reflect the surrounding area.
  • View from the retail area. Seen here is the whole café with metal handrails in front of the counter to regulate the flow of interested buyers and a peak of the kitchen room with dark/tinted rectangular glasses. An array of food can be bought here, from chips, cold drinks, hot coffee, and ice cream. Mounted on the grey wall of the café are three televisions. From here, you can easily spot the multi-level bench situated on the right-hand side of the pool.
  • The glass entrance doors, the reception desk, the metal turnstiles, the café, and the retail area, which is called the SWIM SHOP, can all be seen in this image. The floor near both the reception desk and the café counter, as well as the retail area, is grey, while the pathway from the metal turnstiles is brown. Small circular fluorescent lights can be seen on the reflective ceiling.
  • Surrounding the cafe are straw like metal posts which support the blue wavy, reflective ceiling that looks very futuristic in style and design. Throughout the entire floor, there are marketing posters on the walls and hanging from the ceiling. Towards the end of the area, on the left-hand side, there is a first aid kit room with a white door.
  • Outside open space occupied by several aquatic recreational activities in Tobruk Memorial pool. On the left side are large, red umbrellas with black metal support and small fences covered with Peters's ice cream poster. In the middle is a waterproof white, triangular, sun shade cloth screen with ropes. To the right, there is a spacious black tent and some benches. Moving towards the rear, there is a broad blue section designated for the FlowRider ‘Wave in a Box’ Double (WIAB).
  • The 50m Olympic swimming pool of the Aquatic Centre at Tobruk Memorial Pool. The main feature of this area is the steel-engineered dome structure with blue shade sails, creating a checkered pattern and open-air pool experience. Accessible on the left side of the pool is the pool staircase and entrance railed ramp opposite of each other. Covered in white cloth, on top of the elevated section of the starting line of the pool, are diving boards.
  • A closer look at the entrance ramp with metal handrails. Near it is a yellow, floating device commonly used by lifeguards. The pool lanes are separated by yellow, red, and blue floating ropes. Guests could navigate the area through the wide and smooth cemented pathway surrounding the swimming pool. To the back is the wavy roofing architectural design of the Tobruk Memorial Pool.
  • The 25m lap pool of the Aquatic Centre at Tobruk Memorial Pool has the same steel-engineered dome structure with blue shade sails feature creating a checkered pattern and open-air pool experience. There is also an accessible ramp entrance access and a staircase which both have a metal handrail. Intersecting horizontally to the pool is a string of hanging grey flags tied to opposite poles on the sides of the pool. In the background, there are several trees with abundant foliage.
  • A closer look at the accessible ramp entrance of the 25m lap pool at Tobruk Memorial Pool. There is a single diving board located near the ramp that is covered in white cloth. On the right-hand side is the pool ladder marked by the curvy metal handles. On the left side of the pool, there are multiple benches available with back support. A few of these benches also have black umbrellas to provide shade. This pool offers a peaceful view of the trees' swaying branches covered in plentiful leaves.
  • The 50m Olympic swimming pool of the Aquatic Centre at Tobruk Memorial Pool. Covered in white cloth, on top of the elevated section of the starting line of the pool, are diving boards. This pool has a steel-engineered dome structure with blue shade sails that offers shade to the swimmers throughout the day. There is another dome with white roofing located to the right of the pool, next to the large grass area.
  • Jump zone at Tobruk Memorial Pool. The signboard for the Jump zone can be seen on the hip-high, black metal fence. On the left cemented wall is a no-running sign. On the open grass area are blue, waterproof, triangular, sun shade cloth screens with ropes. Directly opposite is a large white tent. Surrounding the perimeter of this open grass area are not-so-tall trees near the car space of the facility.
  • A view of the blue, waterproof, triangular, sun shade cloth screens tied on circular metal posts. On the grass floor are sky-blue rectangular shapes for jumping. This section is separated by a hip-high black fence, while the entire facility is enclosed by tall black metal fences with barbed wire at the top for added security. Several cars can be seen parked near this area.
  • Entry to the accessible change room at Tobruk Memorial Pool. Supporting the ceilings are steel metal posts. On the wall on top of the entryway is an analog clock. The upper part of the wall has thin, rectangular holes for ventilation purposes. On both sides of the entryway are white long benches. Mounted on the right wall is the red holder for the fire hose as well as the fire extinguisher. There is also a grey rubbish bin placed outside.
  • A unisex toilet, shower, and baby change are available at Tobruk Memorial Pool. The toilet label can be seen on the white wall on the left. The door is manually operated and has a metal handle. Seen on top of the door is the need “staff assists” notification light.
  • Inside the unisex toilet is a white tiled wall and a grey tiled floor. Near the wash basin on the left is a baby changing station or table. The shower area has grab bars and a white seating platform mounted on the wall. The accessible toilet has a white cushion for back support and grab bars to assist persons with mobility disabilities. A roll of toliet paper is stored in a grey, circular, plastic container mounted on the wall. There is an air purifier placed inside.
  • Black sun lounges are placed on the trimmed Bermuda grass section inside Tobruk Memorial Pool. On the left side of this grass area is a metal bike rack. A large tent in front of FlowRider's ‘Wave in a Box’ Double (WIAB) provides shade to the grey cluster seating. The WIAB has blue protective paddings on its edges and is surrounded by a glass wall.
  • A closer look at the FlowRider at Tobruk Memorial Pool. This is the first FlowRider in Australia and is accessible only at the venue. This attraction gives its guests the thrill of a combination of surfing, skateboarding, and bodyboarding. A row of grey cluster seating can be found within the large, black tent in front of the FlowRider. Seen further to the right is the warm water therapy pool with domelike roofing.
  • The FlowRider has a blue structure that creates a low artificial wave for riders to experience the thrill of surfing, skateboarding, and bodyboarding. There is protective padding along the edges, and surrounded by glass walls.
  • Top view of the FlowRider at Tobruk Memorial Pool. The artificial wave created by this recreational experience can be seen closely in this image. A row of grey cluster seating can be found within the large, black tent in front of the FlowRider. The 50m Olympic pool can also be seen from this position.
  • Smooth pathway connecting the 50m Olympic pool to the Warm water therapy pool at Tobruk Memorial Pool. The warm water therapy pool is a semi-enclosed dome, warehouse-style design with triangular frames. Surrounding the perimeter of the pool is a grey fence. One can read the word COURAGE on the cemented post of the engineered steel dome of the 50m Olympic pool in the left corner of this image. On the right, however, is a no-running sign.
  • The semi-enclosed dome of the warm water therapy pool at Tobruk Memorial Pool has black metal archways with white-lined ceilings. The pool has a railed entrance ramp and is divided by pink floating ropes in the middle. Towards the end of the ramp is an accessible aquatic wheelchair for persons with mobility disabilities. There is a blue hoist on the opposite end of this pool.
  • View near the blue hoist available at the warm water therapy pool. Near the entry point of the pool ramp are another two aquatic wheelchairs. There are also benches scattered throughout the pool area. The wave riding pool is located to the left, and to the right is a fenced barrier to the edge of the aquatic facility. This space is subdued and a calmer environment compared to the open air 50m pool creating a very relaxed space.
  • A 'Coaching Zone Members Only' sign board is situated at the small black gate of the open-air gym at Tobruk Memorial Pool. The cemented pathway from the small black gate leads to the open-air gym white tent with blue weather-resistant screening walls. On the right are the blue, waterproof, triangular, sun shade cloth screens with ropes dedicated to the children’s bouncing area.
  • On the right side of the entryway of the open-air gym at Tobruk Memorial Pool is a small rubbish bin with a black garbage bag. Found inside the open-air gym are a multi-functional squat power rack, kettlebells, and grey adjustable professional gym benches. The floor area is covered by square black mats. In the middle post of the white tent are large fans and television.
  • Opposite view of the inside of the open-air gym at Tobruk Memorial Pool. Found inside the open-air gym is a multi-functional squat power rack, varying colors of kettlebells, bicycles for exercise, treadmills, gym balls, and grey adjustable professional gym benches. The floor area on the back is green. In the middle post of the white tent are large fans and television. There are also small whiteboards near the entryway.
  • Opposite view of the inside of the open-air gym at Tobruk Memorial Pool. Found inside the open-air gym is a multi-functional squat power rack, varying colors of kettlebells, bicycles for exercise, treadmills, gym balls, and grey adjustable professional gym benches. The floor area on the back is green. In the middle post of the white tent are large fans and television. There are also small whiteboards near the entryway.
  • Side view of the open-air gym at Tobruk Memorial Pool when the blue weather-resistant screening walls are rolled at the top. Surrounding the gym is a large open space of grass. Seen through this side is a range of exercise equipment and weights inside and a small, black fence that keeps non-members out.
  • A young girl swimming in the Tobruk Memorial Pool is holding onto the edge of the pool whilst smiling broadly to the camera. As a close up image, the tiled edge of the pool and blue of the pool is notable in the background.
  • A young lady is standing near the edge of the 50m pool at the Tobruk War Memorial Pool with a light green towel draped over her right shoulder. The pool is notable in the background.
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GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Accept the Companion Card
• Employ people with disability
• Trained staff in disability awareness
• Ask all visitors if there are any specific needs to be met
• Website meets WCAG 2.0 accessibility standards (https://www.w3.org/WAI/standards-guidelines/wcag/)
• Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.
• Have a place to store mobility and/or medical equipment
• Provide assistance with booking arrangements

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service
• Use Plain English / easy read signage and information (includes menus and emergency information)
• A quiet space is available at the venue/ facility
• Trained staff in communicating with people with learning or behavioural challenges
• Provide clear, concise internal and external directional signage throughout our facility.

VISION

• Provide information in large print
• Provide digital communication materials (hard copy information is also available on line)
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have an appropriate area for toileting an assistance dog
• Have handrails on all stairways
• Have effective lighting throughout facility.
• Have tactile tiles prior to steps and other hazards

HEARING

• Have TVs with captioning option
• Have volume controlled phones
• Have visual alerts for emergencies (Include flashing light)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Have grab rails in the bathroom
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways
• Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
• Have step free access to into our business premise
• Have step free access to the conference or function room
• Have an accessible public toilet which is unlocked
• Have wheelchair accessible picnic tables
• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas
• Have a wheelchair accessible toilet
• Have a wheelchair accessible shower and change room
• Provide wheelchair access to pool
• Provide wheelchair access to gym
• Have a pool ramp/hoist enabling entry into pool
• Provide a low height counter suitable for a person using a wheelchair or a person of small stature
• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
• Have doorways which are easy to open and have lever handles
• Have zix (6) wheelchair accessible parking space with wheelchair accessible signage clearly displayed
• Have wheelchair accessible transport options available in the general vicinity

ALLERGIES AND INTOLERANCES

• Trained staff to respond to allergic reactions
• Adhere to The Food Authority requirements for allergy management in food preparation
• Have equipment to respond to anaphylactic shock such as epipens and defibrillator