GENERAL ACCESS
• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Accept the Companion Card
• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
PHYSICAL - MOBILITY
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.
• The main auditorium can be accessed from the Brunswick Street Mall level (ground floor).
• There is a lift located for the mezzanine level and staff are able to assist you to your designated area.
• McWhirters Carpark, located directly behind the venue, accessed via Warner Street and Ballow Street.
PHYSICAL - WHEELCHAIR
• There are wheelchair amenities available on both levels.
• Please email admin@thefortitude.com.au for assistance.