Sunshine Coast Lightning

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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • On the left, there is a crowd of people gathered in an open area with a few tents and trees in the background. In the middle, more people are standing and walking near the entrance of a large building with a "UniSC" sign and a yellow star logo. The right side features a yellow and black utility vehicle with "Sunshine Coast Lightning" branding parked on an asphalt surface. The background includes the building's facade and more trees.
  • On the left, there is a car park with several parked cars and a sign that reads "Pay Here" with a large "P" symbol along with a sign indicating "Event entry" with an arrow pointing right. The right side features a pathway leading to a multi storey building with a blue dome shape shade structures. The background includes trees. The right shows a concrete pavement and a grassy area. Tall streetlights are also visible.
  • On the left, there is a building with a grey facade and a black metal fence. In the middle, a concrete pathway runs straight ahead, bordered by a grassy area on the right. The right side features a red athletics track with a green field and a black netted structure. The background includes another building with a large glass window and trees. The foreground shows a concrete pavement with a manhole cover and a small landscaped area with rocks.
  • A multi-storey building is bordered at the base by a hedge. Centrally, a concrete pathway leads to an entrance marked by a blue sign and a metal grate on the ground. To the right, the building extends with large windows and a covered walkway. The upper floors, visible in the background, are clad in glass and metal panels. The foreground features concrete pavement and a grassy area, with feather banners and signage visible. Trimmed shrubs line the front to the left.
  • On the left, there is a grey wall with a blue "T" sign and a glass door. In the middle, an open entrance leads into a hallway with wooden panels and glass doors, with a sign above reading "UniSC Sports Precinct." The right side features a concrete pillar and a section of the building with dark walls. The background includes the interior of the sports precinct with visible lights and a small vehicle. The floor is concrete, and the ceiling is made of exposed concrete panels.
  • A detailed campus map of the University of the Sunshine Coast (USC) is prominently displayed, featuring the USC logo at the top left, followed by a "Campus Security" section with essential contact information.
  • On the left, a white food truck with an open serving window is surrounded by people, next to a white tent where more individuals gather. In the center, a large grey building sports a "UniSC" sign and a yellow star logo, with people walking towards the entrance and others nearby. The right side displays a covered walkway with people entering and exiting the building. The foreground features an asphalt car park with white-lined parking spaces and yellow kerbs around pedestrian zones.
  • A large grey building with a "UniSC Arena" sign and a yellow star logo. A long queue of people is lined up along the front of the building, waiting to enter. In the middle, the entrance to the arena has glass doors and windows, with more people gathered around. The right side features an extension of the building with additional windows and a covered walkway leading to another entrance. The foreground shows an asphalt car park with white lines marking parking spaces.
  • On the left, there is a grey wall with yellow posters and a "Northern Entry" sign above. The middle section has a covered entrance with a "Welcome" sign and glass doors leading inside. The right side features another entrance with a "USC Sports Precinct" sign above the doors. The foreground shows a concrete pavement with a yellow kerb and a metal grate. The ceiling is covered with grey panels and has recessed lighting. The background includes more of the building's facade and windows.
  • On the left, there is a grey building with a "Northern Entry" sign above a glass door. The middle section features a covered entrance with a ramp and stairs with handrails, leading to double doors with a "Sports Centre" sign. The right side shows a continuation of the building with additional windows and a crowd of people. The foreground includes a zebra crossing on an asphalt surface, yellow kerbs, and a metal railing along the ramp. Truncated domes are installed before the stairs.
  • On the left, a lift features stainless steel doors and a control panel, with a "LIFT" sign above. Beside it, a fire alarm and an emergency evacuation plan are on the wall. The middle section presents glass doors with frosted panels marked "WELCOME TO LIGHTNING LOCKER ROOM" and "DOWNER," complete with metal handles and a mat stating "TOGETHER WE STRIKE." On the right, a white wall includes a door to another room. The area is carpeted in grey.
  • On the left, there is a stainless steel lift with closed doors and a control panel on the wall beside it. The middle section features a white wall with a sign above a door that reads "Eastern Stand." The right side has a corridor leading to another area, with yellow and black striped markings on the floor indicating a pedestrian path. The floor is grey and smooth, and the ceiling has recessed lighting with several lights turned on.
  • On the left, there is a white wall with a sign reading "Eastern Stand" above a doorway leading to another area. The middle section features two grey doors with "Fire Hose Reel" written on them, and a fire extinguisher mounted on the wall. The right side has a staircase with metal railings and truncated domes descending to a lower level, and an emergency exit sign above. The floor is grey with yellow striped markings near the doors, and the ceiling is white with recessed lighting.
  • On the left, there is a toilet with a blue seat and a white cistern, accompanied by a grab rail on the wall. Next to the toilet is a white sanitary bin. The middle section of the wall is bare, with two hooks mounted on it. The right side features a wall-mounted stainless steel hand dryer and a white sink with a tap and soap dispenser. The floor is grey with a central drain, and the ceiling is white with recessed lighting. The background includes plain white walls.
  • On the left, there are rows of blue and yellow seats with advertising banners along the lower section, including brands like HCF and Suncorp. The middle features a large seating area with blue, yellow, and white seats arranged to spell "USC" and "SPARTANS." The right side has more seating in the same colours, with additional advertising banners. The foreground shows a polished wooden basketball court with green and yellow lines. The ceiling is high with recessed lighting and ventilation ducts.
  • On the left, there are rows of blue and yellow seats with advertising banners along the lower section. The middle features a large seating area with blue, yellow, and white seats arranged in a pattern, and a basketball court with polished wooden flooring. The right side has more seating in blue and yellow, with additional advertising banners. The foreground shows the basketball court lines and the ceiling is high with recessed lighting and ventilation fans.
  • On the left, there are rows of blue, yellow, and white seats with advertising banners for Suncorp and HCF along the lower section. A table with people seated is positioned near the court. The middle features a polished wooden basketball court with lines and a central logo. The right side has more seating in blue, yellow, and white, with additional advertising banners. The ceiling is high with recessed lighting and ventilation ducts.
  • On the left, there are rows of blue, yellow, and white seats with spectators. The middle features a polished wooden basketball court with lines and a central logo. The right side has more seating in blue, yellow, and white, with additional spectators and advertising banners. The background includes more seating, large windows, and a scoreboard. The ceiling is high with recessed lighting, ventilation ducts, and a large suspended scoreboard above the court.
  • On the left, there is a staircase with black railings leading up to a seating area. The middle features rows of blue, white, and yellow seats on a grey floor, with a large "USC" logo on the beige wall behind. The right side shows more seating and a view of the polished wooden basketball court below, with additional seating and a scoreboard in the background. The ceiling is high with recessed lighting, ventilation ducts, and suspended basketball hoops. The foreground includes more seating.
  • On the left, there are white and blue seats. The middle features a row of blue and yellow seats overlooking a polished wooden basketball court with black lines. The right side has more blue and black seats. The background includes the basketball court, with chairs and tables along the sides, large banners on the far wall, and a scoreboard. The ceiling is high with recessed lighting, ventilation ducts, and suspended basketball hoops. The foreground shows a white floor with black markings.
  • On the left, there is a crowd of people gathered in an open area with a few tents and trees in the background. In the middle, more people are standing and walking near the entrance of a large building with a "UniSC" sign and a yellow star logo. The right side features a yellow and black utility vehicle with "Sunshine Coast Lightning" branding parked on an asphalt surface. The background includes the building's facade and more trees.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Accept the Companion Card
• Trained staff in disability awareness
• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.
• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service
• Use Plain English / easy read signage and information (includes menus and emergency information)
• A quiet space is available at the venue/ facility
• Trained staff in communicating with people with learning or behavioural challenges

VISION

• Have Braille and tactile signage on all information and paths of travel
• Provide information in large print
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have an appropriate area for toileting an assistance dog
• Have raised tactile buttons in our lifts
• Have handrails on all our stairways
• Have effective lighting throughout facility.

HEARING

• Have a hearing loop
• Staff are trained in communicating with people who are deaf or have hearing loss
• Have TVs with captioning option
• Have visual alerts for emergencies (Include flashing light)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Have grab rails in the bathroom

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways
• Have an accessible public toilet which is unlocked
• Have a wheelchair accessible toilet
• Have a wheelchair accessible shower and change room
• Have six (6) wheelchair accessible parking spaces with wheelchair accessible signage clearly displayed
• Have step free access into our stadium