Sports House Brisbane


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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Physical - High support needs
  • Allergies and Intolerances

GENERAL ACCESS

 Employ people with disability
 Trained staff in disability awareness

COMMUNICATION

 Use Plain English / easy read signage and information (includes menus and emergency information)
 Trained staff in communicating with people with learning or behavioural challenges
 Provide clear, concise internal and external directional signage throughout your facility.

VISION

 Provide information in large print
 Use easy read fonts in our signage and communication materials (Helvetica and Arial)
 Have an appropriate area for toileting an assistance dog
 Have audio enabled lifts
 Have handrails on all our stairways
 Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
 Have effective lighting throughout facility.

HEARING

 Have volume controlled phones
 Have visual alerts for emergencies (Include flashing light)

PHYSICAL - MOBILITY

 Use floors/coverings which are slip resistant, firm and smooth
 Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

 Have step free outdoor pathways
 Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
 Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas
 Have step free access to into our business premise
 Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
 Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
 Have an accessible public toilet which is unlocked
 Have wheelchair accessible picnic tables
 Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)
 Have a wheelchair accessible toilet
 Have a wheelchair accessible shower and change room
 Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
 More than 5 accessible car spaces

PHYSICAL - HIGH SUPPORT NEEDS

 Have rooms which are interconnecting

ALLERGIES AND INTOLERANCES

 Have equipment to respond to anaphylactic shock such as epipens and defibrillator
 Use organic (chemical and fragrance free) deodorisers in public areas and rooms