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Spicers Tamarind Retreat

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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Physical - High support needs
  • Allergies and Intolerances
  • Store image
  • A golf cart rests by a tree on the left, beside a building featuring a ramp with handrails. On the right, a structure stands with a pitched corrugated roof. Gravel stretches towards the right in the foreground, while tall trees encircle the area.
  • On the left is a low-set building, its corrugated roof complemented by a wooden ramp with handrails. Dense greenery, comprising shrubs and trees, envelops the area. To the right, another low-set building peeks into view. The ground is covered with gravel.
  • A low-set building with steps and handrails. Its facade displays timber detailing, including the veranda's flooring. The corrugated roof extends over the veranda. A table holding decorations sits on the doorstep. Lush greenery, mainly leafy shrubs, surrounds the right side. The foreground shows a well-kept gravel path, while in the background, verdant foliage encroaches around the building.
  • An interior view transitions to an exterior wooden veranda. To the left, an open door reveals a room with white walls and a partially ajar brown door. On the right, a reception counter with a timber facade and brochure shelves. Inside, polished timber flooring; outside, timber floors on the veranda. A table with decoration and an umbrella stand against the wall. Stairs and a ramp with handrails flank both sides.
  • The interior view reveals a reception desk with a wooden front on the left, accompanied by a wooden bench on the right. The manual door in the middle leads to a veranda with timber flooring and railings. A fire extinguisher is mounted beside a shelf holding various items. Venetian blinds adorn the windows. Artificial floral arrangements decorate the reception counter. The white walls and ceiling are illuminated by fluorescent lights.
  • A kidney-shaped swimming pool with clear blue water, surrounded by a grey tiled deck in the foreground. To the right, there is a stretch of vibrant green grass. Tall, dense trees fill the background. A chair is situated on the right side of the pool deck. On the left, a sunlounger rests under a large umbrella, positioned on the green grass.
  • To the left, a structure with wooden walls and a corrugated metal roof. On the right, thick shrubbery with greenery and flowers of different hues. Further back, more foliage and a glimpse of another building. In the foreground, wooden steps with handrails lead to an asphalt path that curves out of sight.
  • A corridor with wooden walls and a bench adorned with cushions. The floor is made of timber, and the corridor extends towards an interior space where a wooden door and framed pictures are visible. On the right, there is a corrugated metal structure adjacent to a building front with a corrugated finish. Additionally, bench chairs, a basket holding black umbrellas, and green plants can be seen.
  • In the interior of a restaurant, tall doors with a white frame line the left wall. Neatly arranged furniture, including chairs and tables, occupies the right side. The sloped ceiling is covered in warm-toned wooden panels, complemented by recessed lights and two pendant lights. Polished timber flooring extends across the space, while a printed design adorns the middle wall
  • In the restaurant interior, chairs and tables are neatly arranged. A couch and coffee table sit against the wall on the right. Indoor plants and large framed photos decorate the space. A glass window offers a view of the kitchen area in the background. The sloped ceiling is covered in timber, accompanied by recessed lights and two pendant lights. Polished timber flooring spans the area, while a printed design embellishes the middle wall.
  • In the bathroom interior, the left side boasts a long countertop with an integrated white sink. Chrome taps, a liquid soap dispenser, and a small potted plant adorn the countertop. Above, a mirror and a framed picture hang. On the right, a toilet sits with hand grab bars mounted on the wall above. Dark brown tiles cover the floor, while beige paint coats the walls.
  • An open space restaurant area with a view of the rainforest. Coffee tables and chic chairs are symmetrically arranged. The ceiling features exposed metal beams and corrugated roofs, while timber dominates the upper walls and floor. Metal railings provide safety, and a wooden deck on the left connects to other sections. The right side is filled with lush greenery.
  • An open-space restaurant section overlooks the rainforest. Coffee tables and stylish chairs are arranged neatly. The ceiling displays exposed metal beams and corrugated roofs, while timber covers the upper walls and floor. Metal railings ensure safety, with wooden decks on both sides leading to the other areas. Lush greenery fills both sides.
  • A restaurant area with a view of the rainforest. Coffee tables and stylish chairs are arranged symmetrically. The ceiling has exposed metal beams and corrugated roofs, with timber covering the upper walls and floor. Metal railings ensure safety, and wooden decks on the left connect to the garden. Lush greenery fills both sides.
  • A verdant garden adorned with diverse green plants. A white metal table with chairs stands on the lawn. On the right, a large tree's drooping branches provide shade over a stone patio featuring a swing and extra seating. Well-tended grass fills the foreground.
  • The image shows an open space with timber floors, tables, and chairs on the left side. On the right, there's a low-set building with a corrugated facade. In the middle section, trees and gardens fill the space, while a wooden deck connects the two sections.
  • A dining area with a table set for a meal, wooden floors, and a large open window with curtains. On the right, a sideboard against a patterned wall, with an indoor plant below. The ceiling is white with a pendant light, and the space leads into another room with furnishings.
  • On the left, glass paned doors and windows reveal outdoor greenery, with abundant light reflecting on the glossy wooden floor. Multiple dining tables with chairs are aligned towards the centre of the room. To the right, similar tables are adorned with place settings. Potted plants are positioned along the periphery. In the background, a beige curtain divider separates the dining area from another space. Overhead, a corrugated metal ceiling with suspended spherical light fixtures.
  • An indoor dining space with a panoramic outdoor view. Polished timber flooring throughout. Tables and chairs are arranged along the sides and back. Cream ceiling with recessed and pendant lights. Patterned wallpaper adorns the back wall on the right. Floor-to-ceiling sliding glass doors reveal a lush landscape outside.
  • A lush green lawn bordered by a wooden fence with a gravel path alongside it. Towards the right, a wooden walkway extends into the scene. Tall trees with dense foliage dominate the background. The foreground is primarily covered with well-manicured grass. Shadows from the trees dapple the lawn. The ground consists of grass, gravel, and wooden planks from the constructed walkway. Lawn lights border the grassy area.
  • A spacious lawn area with luch green grass bordered by garden lights. Tall trees fills the background. A large umbrell shade is positioned on the right
  • A spacious lawn area with lush green grass bordered by garden lights. Tall trees fill the background. A low-set building with a corrugated roof is on the right and beside it it is a large umbrella shade. Greenery fills the right.
  • A vast sloping lawn, lush with green grass and bordered by garden lights. Tall trees dominate the background. To the right sits a low-set building with a corrugated roof, accompanied by a large umbrella shade. Greenery fills the right side. A gravel and dirt path intersects the grassy expanse. A low-set building is partially visible on the right.
  • A sprawling sloping lawn covered in vibrant green grass. An elevated area on the right, accessed by concrete steps, features tables and chairs. Tall trees tower in the background. To the left, dense greenery adorns a sloping hillside.
  • To the left, are dense green trees with tall ferns. Behind, a modern structure with grey walls and a sharply angled roof labelled 'Cooking School Conference Room', features a shaded porch. Well-manicured grass covers the ground. Tall trees encircle the area. Another building is partially visible in the foreground.
  • Exterior view of a landscaped area between two low-set buildings featuring grey corrugated facades. The left building has a verandah with railings. On the right, a similar grey building, partially obscured by greenery. A gravel path with a textured, non-slip surface is in the foreground, with visible directional signage.
  • Inwardly open wooden doors reveal the interior of a building with a grey wooden facade. Timber floors with a large brown mat on the doorstep. Partially visible tables and chairs in the background. White ceiling and cream walls complete the interior.
  • Interior of a conference room with tables and chairs arranged in the middle. A door to the left opens inwardly with a large brown mat below. On the right, a glass door leads to a veranda with stairs, revealing partially visible chairs. The white ceiling features recessed lighting, a projector machine, and aircon vents. Timber flooring and white walls with large windows. A wooden panel and a door are on the left.
  • Interior of a conference room. On the left, is a desk with drawers holding decorations. A movable table with a black cloth cover and a fireplace is placed beside it. To the right, a couch with a green foliage cover. Matching framed photos are affixed to the wall on the right. Large windows offer a view outside. The white ceiling features recessed lighting and aircon vents. The floor is made of timber.
  • Interior of a conference room with tables and chairs arranged in the middle. A door to the left leads to a veranda with railings. On the right is an inward-opening wooden door with a large brown mat below. The white ceiling features recessed lighting, a projector machine, and aircon vents. Timber flooring and white walls with large windows. A wooden panel and a door are on the left.
  • A glass door leads to a veranda with railings. A large brown mat is positioned to the left, alongside a rattan cushioned chair. The floor is timber, and the ceiling has a corrugated roof. Trees and green grass fill the background.
  • A veranda, with a corrugated roof, features railings and steps with handrails. The stairs lead down to a grass area with trimmed shrubs and lawn lights. At the far end sits a low-set building with a corrugated roof, surrounded by landscaped plants. To the right, the grassy area slopes down to an area with dense trees. A garden with flowering plants is on the right.
  • A veranda with railing overlooks hills and a garden below. In the background, an expanse of grass area with rainforest and lawn lights. The blue sky with scattered clouds completes the backdrop.
  • Inside the toilet. A toilet bowl is positioned on the left, beside it is a rubbish bin and a tissue dispenser. Adjacent to it is a mirror and hand basin topped with liquid soaps mounted to the wall. To the right is a door, a rubbish bin, and a lavatory with a sink. The floor has white tiles, and the wall is painted white.
  • To the right is a grey building with a corrugated facade, equipped with stairs with handrails, positioned on a sloping hillside. Manicured shrubs border the sides. To its left is a gravel steps. To the left is a garden with flowering plants. Green grass fills the sloping hills. Trees and a white car are visible on the right.
  • A low-set building situated on a sloping hillside with a corrugated grey facade. A double wooden door serves as an entrance, equipped with a mat and a tray for umbrellas. A wooden deck connects the building to the road. To the left is a garden set on a gravel pathway. Tall trees dominate the background.
  • A single-storey building with a grey corrugated facade, featuring a covered porch with wooden steps leading up to it. The porch is partially shaded by a roof extending from the building. Lush greenery, including various shrubs, trees, and rainforest, frames the left side. The foreground displays a well-trodden earthen path flanked by closely cut grass, leading up to the building's porch.
  • On the left, a large window with a black frame reflects trees against a green wooden facade. To the right, a door opens inward, showing an interior with timber floors and modern furnishings. Beside the door, a number '5' is mounted. Above, several light fixtures are visible.
  • Interior of an accommodation. On the left, there is a compact kitchen area with dark countertops and light cabinets; a sink and other kitchen appliances are visible. Moving right, the main living area features a cream-coloured sofa with a matching armchair and a light-coloured cushion on it. In the centre of the room stands a wooden coffee table with a rectangular shape, upon which lies a small, green potted plant.
  • On the left side, a window framed with curtains patterned with large floral motifs. Outside, greenery is visible. Below, a two-seater dining table with metallic chairs is positioned against the wall. The right side features kitchenette amenities: a sink, cabinets, and a worktop. Counters hold a coffee machine and other small kitchen appliances. Further in, an open doorway reveals a glimpse into an adjoining room with a bed. The floor is timber, and the ceiling and walls are white painted.
  • A bedroom featuring a queen-sized bed with a blue coverlet and patterned cushions, flanked by bedside tables, each with a lamp. To the right, an armchair sits near a window overlooking foliage. The ceiling hosts an air conditioning unit, while the floor is carpeted in grey. Walls are adorned with framed artworks.
  • On the left, a dark wooden vanity unit topped with a white sink, beneath a wide mirror stretching to the right wall. Toiletry items are arranged neatly on the countertop. On the right, a white toilet beside a mounted towel rack with a single towel. Flooring transitions from polished dark wooden planks to light beige tiles in the shower area. In the background, a glass shower enclosure with a partially visible shower head. Above, a frosted glass window with greenery outside allows natural light.
  • A wooden-decked balcony extends towards transparent glass balustrades on the left, offering a view of rich greenery and wooden benches. On the right, a round wooden hot tub sits flush with the decking. In the foreground, part of a sign is visible, with the floor consisting of evenly laid wooden planks. The ceiling has a corrugated finish.
  • A panoramic view of an outdoor scene with a lush green lawn in the foreground, gently sloping upwards towards the centre. To the left is a winding gravel path leading towards the background with surrounding grass on either side. Centrally located is a cabin with a veranda, with a dark, corrugated roof, supported by slender posts, and is atop a raised wooden platform with steps leading up to it. Further right, there's a similar structure partially visible.
  • On the left, a wooden deck extends to a hot tub; lush greenery surrounds the structure. On the right, a wall with a keypad device near the door. In the foreground, a metal table and chair set sit on the deck, while the ceiling comprises metal slats allowing light through. The flooring is wooden decking throughout.
  • On the left, a shadowed deep gravel road stretches out, while on the right, it curves out of view behind dense greenery. Behind the curtain of slender tree trunks and rich foliage, hints of a wooden fence and underbrush emerge. Above, branches partly obscure the light, creating a dappled effect on the ground.
  • An outdoor scene featuring a green wooden villa nestled in a dense, leafy environment. On the left, a sign reading "Villa 7" points towards the building. The right side is bordered by an assortment of bushy green shrubs and trees. A gravel path leads up to the villa's ramp with handrails. The foreground predominantly features the gravel path and lush greenery partially hiding the villa. In the background, more trees form a canopy over the structure.
  • A glass door entrance opens to a modern dining room. Opposite the door, on the right side, a wooden sideboard with framed artwork above it and a lamp beside a dark-colored wood-burning stove. In the foreground, the dining area features a light wooden table paired with four beige upholstered chairs. The room's ceiling is painted white with recessed lighting, and the floor is timber.
  • In the background, a green landscape with trees stretches out, while on the right, a wooden deck with railings is visible. In the foreground, a grey outdoor table with chairs sits atop the deck; a small white object, possibly an ashtray, is on the table. The ceiling of the sheltered patio area is visible, with metal beams supporting it. The floor is made of horizontal wooden planks laid across the deck.
  • On the left, a hallway leads to a room; on the right, a living area with a sofa and table. A wood-burning stove stands centrally with a flue reaching the ceiling. Polished wooden floors contrast with cream walls; recessed lights dot the ceiling. Framed pictures hang on the walls, and large windows offer a view of greenery.
  • On the left, a double bed with a grey cover and patterned cushions sits against a green headboard, flanked by a wooden nightstand with a lamp. A window with horizontal blinds is above. On the right, a door leads into a bathroom, with another door adjacent. The room has a beige carpet, and white walls, and is illuminated by ceiling lights. An air conditioner is mounted above the entrance to the bathroom.
  • Inside the toilet, a toilet bowl is positioned on the left, with a toilet brush and a tissue dispenser beside it. Adjacent is a towel rack mounted to the wall with dark linear patterns. To the right, a rubbish bin and a lavatory with a sink topped with liquid soaps. The floor has white tiles, and the wall is painted white with mounted light fixtures.
  • In this contemporary bathroom, a built-in bathtub with a wooden bath tray sits beside a large window overlooking green foliage. The right side features a white countertop with an integrated sink and a frameless mirror. Toiletries are neatly arranged, and a towel rack holds white towels. A glass shower partition indicates a walk-in shower area, with textured tile work on the back wall. The floor is tiled with light-coloured tiles, and warm lighting illuminates the space.
  • On the left, a well-manicured lawn bordered by lush trees with a black metal gate. To the right, a wooden sign reads "Villa 2", behind which lies a brown single-storey building with corrugated roofs, partly obscured by foliage. Trees fill the background.
  • A dense foliage bordering a metal gate on the left. To the right, more greenery is partially shadowed. In the middle ground, a patio area shaded by a large umbrella holds dark outdoor furniture. A rectangular swimming pool reflects light, surrounded by concrete. Tall trees and clear sky fill the background. The foreground features manicured grass and paving stones leading to the gate
  • On the left, a green lawn hosts a freeform swimming pool surrounded by trees and shrubbery. Nearby, a large umbrella shade and pool chair are visible. The right features a densely treed area with various shades of green foliage. The foreground displays a neatly trimmed lawn leading up to the pool, while in the background, the trees form a natural wall.
  • A kidney-shaped swimming pool with clear blue water, surrounded by a grey tiled deck in the foreground. To the right, there is a stretch of vibrant green grass. Tall, dense trees fill the background. A chair is situated on the right side of the pool deck. On the left, a sunlounger rests under a large umbrella, positioned on the green grass.
  • On the left, a hot tub with bubbling water spills over into a swimming pool. On the right, a narrow poolside walkway. The background features a garden with various shrubs and a low-set building with corrugated roofing, partially visible. The foreground shows the pool's edge and the water's surface. Stone tiles surround the pool, bordered by trees.
  • A large off-white patio umbrella in the centre, casting a shadow over the grass. On either side of the umbrella, two brown wicker chairs face towards the camera, creating symmetry. In the background, an irregularly shaped in-ground swimming pool is surrounded by dense greenery, indicating a well-maintained garden. The calm water reflects the foliage. The foreground features neatly manicured grass extending to the pool.
  • Both sides of a path with circular stepping stones are flanked by lush greenery leading to a white umbrella-topped table in the garden's centre. Vibrant, dense plants dominate the foreground, while a fence partially obscured by foliage is in the background. Strategically placed stepping stones dot the green grass, surrounded by trees.
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GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Employ people with disability
• Trained staff in disability awareness
• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
• Ask all visitors if there are any specific needs to be met
• Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
• Have measurements of key access points and features such as doorway widths, bed heights and circulation spaces, available upon request.
• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.
• Have measurements of key access points accessible from Virtual Tour
• Deep gravel carpark adjacent to reception and the restaurant
• Step free entry to restaurant

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service
• Use Plain English / easy read signage and information (includes menus and emergency information)
• A quiet space is available at the venue/ facility
• Trained staff in communicating with people with learning or behavioural challenges
• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have handrails on all our stairways
• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

HEARING

• Have volume controlled phones

PHYSICAL - MOBILITY

• Have grab rails in the bathroom
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free access to into our business premise
• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
• Have a wheelchair accessible toilet
• 1 Accessible car space

PHYSICAL - HIGH SUPPORT NEEDS

• Have twin beds available on request
• Have rooms which are interconnecting

ALLERGIES AND INTOLERANCES

• Modify our cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
• Trained staff to respond to allergic reactions
• Adhere to The Food Authority requirements for allergy management in food preparation