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Queensland Performing Arts Centre Visual Story

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Arrival - Grey Street

The nearest train station is South Brisbane Station. After departing the South Brisbane Station, travel across Grey Street and use the Pedestrian Tunnel to access the Queensland Performing Arts Centre (QPAC). At the entrance to the Pedestrian Tunnel there is a drop-off zone for private vehicles, rideshare and taxis. This is an entrance for Lyric Theatre and Concert Hall wheelchair access and also serves as the meeting point for pickup.

On the right side of this entrance is a private carpark, while on the left is the pathway leading to the ground floor entrances to the Lyric Theatre, Concert Hall, and Stage Door. The Pedestrian Tunnel features a concrete floor surface, bright lighting and promotional signage.

A two-way road features road markings and orange bollards. On the left, a traffic light stands at the road's edge, accompanied by truncated domes, street signs, scooters, trees, and street lights. On the opposite side is a multi-storey building constructed of concrete and glass, displaying the facility's name. Large advertisement posters are affixed to the wall. The building includes an underground car park.
A map displays the various car parking areas at the Queensland Cultural Centre, with colour coding to indicate entry and exit points.
An underground car park, with a low ceiling and dim lighting, has the facility name mounted at the front. Bollards accompanied by warning signs border the left side. A sign stating "Private Car Park" is positioned on the right, with additional signage affixed to the interior walls. Large posters adorn both walls. The building's façade showcases a concrete design, and the floor, featuring truncated domes, has a finished surface.
The pedestrian tunnel features a concrete surface and a white, pitched ceiling, fitted with large air conditioning vents and light fixtures. On both walls, large framed posters serve as decorations. To the left, a long bench chair is positioned against the wall. Deeper in the tunnel, shops and directional signs are evident, along with an indoor plant in a sizable pot.
Hearing

Sounds

  1. Vehicles, buses & trains
  2. Music (distant)
  3. Construction sounds
  4. Banging & clanging
  5. External weather conditions
Smell

Smells

  1. Vehicle & road smells
  2. Humidity (seasonal)
  3. External weather conditions
  4. Bitumen
Touch

Feel

  1. Excitement & anticipation
  2. Orientation anxiety
  3. Changing surfaces (bitumen-concrete)
  4. Close proximity to others (when busy)
  5. External weather conditions
Sight

Sight

  1. Passing traffic
  2. Vehicles accessing car park
  3. People mingling & walking
  4. Staff (attendants) in black uniforms
  5. Directional signage & posters

Arrival - South Bank Entrance

There is limited vehicle access in the area surrounding the South Bank entrance with the majority of patrons accessing this entrance after walking from South Bank or across the Victoria Bridge from Brisbane city. When coming from South Bank Parklands, patrons enter the Pedestrian Tunnel to enter QPAC.

Patrons parking in P1 and P2 carparks can access QPAC via the lifts (for Cremorne Theatre or Playhouse only) or ramp for P1 and lifts and overpass for P2. For those requiring rest or a quiet space prior to entering QPAC, there is seating and shaded areas available throughout the South Bank Parklands.

A bird's eye view of a dual carriageway featuring road markings and a central concrete barrier. Signposts indicating "no entry" and directions are present. One side of the road is bordered by a mesh barricade and well-maintained plants, while the other side has stairs leading to an elevated section. A tunnel is visible alongside trees, buildings, and the "Wheel of Brisbane".
A dual carriageway with markings. Mesh railings and warning signs line the right side, with yellow concrete barricades. A multi-storey concrete and glass building stands on the right. Flags, banners, and flowering plants adorn the front. On the left is a yellow concrete structure labeled "South Bank". A white vehicle is visible. Trees line the left side, while tall buildings form the background on the right.
The tunnel features facility signage atop another signage. Additional directional signs and posters adorn the walls. Concrete bollards line the front. Inside, retail shops are visible. The building's front has a concrete facade with black tile flooring.
The tunnel entrance with facility signage indicating Queensland Performing Arts Centre and directional arrows to other theatres. Posters decorate the walls. Colourful posters and bollards line the front, alongside orange safety cones and other signs. Inside, retail shops are visible. The building's front has a concrete facade.
Hearing

Sounds

  1. Scooters & bikes
  2. Trees rustling
  3. Children laughing & playing
  4. Birds chirping
  5. Construction sounds
Smell

Smells

  1. Urban air
  2. Humidity (seasonal)
  3. Vehicle exhaust
  4. External weather conditions
Touch

Feel

  1. Orientation anxiety
  2. Open space
  3. Excitement & anticipation
  4. Changing surfaces
  5. External weather conditions
Sight

Sight

  1. People riding scooters
  2. City views
  3. People walking & talking
  4. River views
  5. Gardens & trees

Arrival - Public Carpark

All carparks across the Cultural Centre are managed by Arts Queensland. The most convenient parking for patrons to QPAC is the Performing Arts Carpark (P1), accessed via Stanley Place. Parking can be limited during peak times, so arriving early or opting for pre-paid parking at P1 is recommended.

From there, patrons take the stairs or ramp to QPAC or if attending a performance in the Cremorne or Playhouse Theatre, patrons can use the lift, which opens 1.5 hours before the show. (P1) has 16 accessible parking spaces, Carpark P2 for the Queensland Art Gallery and Queensland Museum, has 13 accessible car parking spaces and Carpark P3 for the State Library Queensland and Gallery of Modern Art, has 6 accessible carparking spaces.

Entrance to the Performing Arts Car Park (P1), featuring a digital sign that shows parking rates on the upper left. To the side, an orange scooter is parked next to a blue parking sign. In the background, stairs ascend to an area lined with trees. Neatly trimmed plants border the left side.
The underground parking has a low ceiling with fluorescent lights. A low-speed hump is in the middle, with a median holding blue signage for parking rates. Further in, a ticketed gate with parking levers. To the right, a small office with a glass door and window. Vehicles parked on both sides.
From the underground parking, a manual outward opening glass door leads to stairs and a pedestrian tunnel. Directional signages on both sides, along with a poster on the left wall. A yellow "slippery when wet" sign visible. Concrete floor and white ceiling with stainless structure overhead.
On the right, there is a long pedestrian ramp equipped with handrails. On the left, there are stairs with handrails and truncated domes are installed before the stairs. A directional signage is affixed to the middle wall, along with an exit sign. The walls and floors are made of concrete, and the ceiling is white with LED lights.
Hearing

Sounds

  1. Vehicle sounds
  2. Screeching of tyres on concrete
  3. Banging & clanging
  4. Echoes
Smell

Smells

  1. Vehicle exhaust
  2. Controlled air environment
  3. Urban smells
  4. Humidity (seasonal)
  5. Concrete
Touch

Feel

  1. Anxiety (enclosed environment)
  2. Disorientation
  3. Excitement & anticipation
  4. Confined spaces
Sight

Sight

  1. Roads & drive ways
  2. Vehicles & parked vehicles
  3. Directional signage
  4. Concrete floor & ceiling
  5. Stairs & ramps

Arrival - Bus Station

The closest bus station is the Cultural Centre Station. From Platform One patrons travel across Grey Street or take the lift from the bus station up one level to the overpass and take the stairs down to the Cascade Court at QPAC or take the lift down to Melbourne Street.

From Platform 2, enter QPAV via the Melbourne Street Green (entrances on Melbourne and Grey Streets) or further along Grey Street at the Pedestrian Tunnel (all stair free entrances). The Brisbane Metro construction is well underway in this area frequently changing access points and pedestrian flow.

There are steps with handrails on the right, equipped with truncated domes for safety. Large posters and directional signage are positioned on the right wall. On the left, there is a multi-storey building. Additionally, another set of steps on the left, also equipped with truncated domes, leads downward. A concrete facility signage stands on the left. Overhead, a white shade cloth is hanging. Neatly trimmed shrubs border the left side, accompanied by trees.
On the right, steps with handrails and truncated domes for safety. A shade cloth hangs overhead, with light fixtures. Large retractable posters are visible. Landscape plants and neatly trimmed shrubs border the right. To the left, access to the lift and stairs.
In the middle, there's a ramp with handrails and truncated domes, leading to stairs with handrails. A signage is positioned on the right. Directional signages are posted on the left before the door. The floor and ceiling are concrete. A landscape garden fills the right space.
To the left, a row of violet banners line a footpath, with greenery and grass on either side. Tables and chairs are neatly set beneath sizable umbrellas. On the right, a corridor stretches beneath a broad white canopy, guiding towards a multi-storey building. Stairs with handrails descend nearby. Banners and construction barriers are seen on the right side.
Hearing

Sounds

  1. Vehicles & buses
  2. Echoes
  3. Trees rustling
  4. Construction noises
  5. Birds chirping
Smell

Smells

  1. Vehicle & bus smells
  2. Urban air
  3. Dust (from construction)
  4. External weather conditions
  5. Bitumen
Touch

Feel

  1. Close proximity to others
  2. Elevated heart rate (stairs)
  3. Excitement & anticipation
  4. Anxiety & disorientation
  5. Stairs & changing floor surfaces
Sight

Sight

  1. Directional signage
  2. Promotional materials for QPAC
  3. Stairs & handrails
  4. Concrete structure
  5. People mingling

Pedestrian Tunnel, Stage Door & Ground Floor Foyer

Patrons can access the Pedestrian Tunnel from either the Grey Street entrance or via the South Bank Entrance. The tunnel features a concrete floor surface, bright lighting and promotional materials along the walls. Travelling from Grey Street down the tunnel, on the right is the entrance to Stage Door (for performers and QPAC staff only).

Moving to the left through automatic glass sliding doors leads into the Ground Floor Foyer where drinks and programs can be purchased prior to the show. There are seats and couches available to rest in this area whilst the carpeted floors may impact wheelchair ease of movement. Bathrooms and an accessible bathroom are on the Mezzanine Level.

An automatic glass sliding door equipped with a non-slippery mat welcomes visitors. Ribbon bollards are lined on both sides for added safety. A signage reading "Stage Door" is prominently displayed on top of the glass door. Upon entering, the reception desk with a wooden front is located directly ahead. Stairs with handrails on both sides provide access to different levels. The floor features pink tiles, while the ceiling is painted white.
The entrance features automatic glass sliding doors with circular accents. Framed posters are affixed on both sides of the wall. A large pot displaying ornamental plants is situated on the left side. The outer wall, floor, and ceiling are constructed of concrete and illuminated with LED lights. Inside, retail shops are visible, along with stairs equipped with handrails.
On the left, there's a retail shop displaying T-shirts. Adjacent is a staircase with handrails, equipped with truncated domes. Next to it, there's a line of vase decorations against the middle wall. To the right, chairs are arranged. Further in, more retail shops. The floor has carpet and the white ceiling has large aircon vents. Indoor plants in huge pots are also visible.
To the right, a sitting area furnished with lounge chairs and coffee tables. Adjacent, a bar counter displays wines, liquors, and drinks, featuring a marble design front. A lift positioned to the left side, equipped with directional signages. A large painting hangs on the middle wall. The floor has dark grey carpet, and the ceiling features white with large aircon vents and LED lights. Guests are visible in the area.
Hearing

Sounds

  1. Directional instructions from staff
  2. People talking & laughing
  3. Loud noise & echoes
  4. Hum of machinery
  5. Sounds from piano
Smell

Smells

  1. City smells (outside)
  2. Humidity (seasonal)
  3. Coffee & drinks aromas
  4. Controlled air environment (inside)
  5. Carpets & fabrics
Touch

Feel

  1. Close proximity to others (when busy)
  2. Excitement & anticipation
  3. Changing surfaces (concrete-carpet)
  4. Controlled air environment
Sight

Sight

  1. Staff directing & assisting guests
  2. People mingling & queueing
  3. Subtle lighting
  4. Marketing & promotional materials
  5. People playing the piano

Cascade Court & Melbourne Street Green

Access to Cascade Court is either via the automatic glass sliding doors from the Ground Floor Foyer, the entrance from the South Bank Parklands, the Busway Platform, Melbourne Street Green, as well as Carparks P1 and P2.

Cascade Court features a range of shaded, outdoor seating options including moveable tables and chairs and bench seating. Nestled alongside the Cascade Court, the Lyrebird restaurant has a contemporary, modern Australian menu.

Bistro by QPAC, located in the open-air Cascade Court, showcases an Asian-inspired menu. Storytellers Cafe is located in the newly reopened Melbourne Street Green and is open weekdays from 8am.

The tunnel features facility signage atop another signage. Additional directional signs and posters adorn the walls. Bollards line the front. Inside, retail shops are visible. The building's front has a concrete facade with black tile flooring.
Movable tables and chairs arranged on the right under large umbrella shades. A shade cloth hangs overhead for additional shade. To the left, a huge pot with ornamental plants and trees. Additional seating arranged under the shade of the building. The floor is concrete.
To the right, an automatic glass sliding door equipped with posters. To the left, tables and chairs arranged under large umbrella shades. Large pots of plants on the sides, with plants in planter boxes on the left. The floor and ceiling are concrete.
In the middle, there's a ramp with handrails and truncated domes, leading to stairs with handrails. A signage is positioned on the right. Directional signages are posted on the left before the door. The floor and ceiling are concrete. A landscape garden fills the right space.
Hearing

Sounds

  1. Music
  2. Buses & vehicles
  3. Clinking of glasses & cutlery
  4. Chairs being moved
  5. Coffee machines
Smell

Smells

  1. Food aromas
  2. Fresh air
  3. Coffee & drink aromas
  4. Bus & vehicle fumes (occasional)
  5. Humidity (seasonal)
Touch

Feel

  1. Excitement & anticipation
  2. Anxiety (running late for show)
  3. Close proximity to others (when busy)
  4. Hungry & thirsty
Sight

Sight

  1. People mingling & passing by
  2. Tables & chairs
  3. People eating & drinking
  4. Food & drinks for sale
  5. Trees & gardens

Lyric Theatre

Lyric Theatre (LT) accessible seating is located via the central glass lift to Door 6 (take lift to Level L, Lower Minstrel) or Door 2 (Level 2). Level 2 has access to the main bar; merchandise stand and to Stalls Theatre Doors 1-10. Stalls Row N is the dedicated seating location for wheelchair users and patrons with accessibility needs.

Additional wheelchair seating is in Stalls Row W (Doors 1 & 2) and Balcony One Row Q. Accessible bathrooms are located on the Mezzanine Level, Lower Minstrel, Level 2 and Level 4. Bathrooms are located on the Mezzanine Level, Level 2, Theatre Mezzanine Level and Level 4. LT has red door number signs. Even numbered doors are on the lift side and odd numbered doors are on the river side.

A spacious lobby with beige walls and symmetrical staircases on either side. A large abstract mural at the far end. In the centre, a low table with brochures, and movable chairs arranged side by side, flanked by rope bollards. Bright overhead lighting illuminates. Stairs with handrails and truncated domes are installed on both sides, along with signages. The floor is carpeted.
To the left, there is a staircase with handrails, while a large abstract mural adorns the wall on its right. Adjacent to the staircase, there is a low table with brochures, and movable chairs arranged side by side, flanked by rope bollards. Stairs with handrails and truncated domes are installed on the left side, along with signages and truncated domes for safety. The floor is carpeted, and rubbish bins are positioned near the wall.
A panoramic view of the concert hall with seating arranged on the first, second, and third levels. The wall features a wooden structure.
A panoramic view of the fully occupied concert hall with seating arranged on the first, second, and third levels. The wall features a wooden structure.
Hearing

Sounds

  1. Announcements & bells
  2. Directional instructions from staff
  3. People mingling & talking
  4. Clinking of glasses
  5. Occasional laughing
Smell

Smells

  1. Coffee & drinks aromas
  2. Controlled air environment
  3. Food aromas (faint)
  4. Fragrances (faint)
  5. Fabrics & carpets
Touch

Feel

  1. Close proximity to others (when busy)
  2. Excitement & anticipation
  3. Anxiety (missing show)
  4. Orientation anxiety
Sight

Sight

  1. Directional signage
  2. Staff in uniforms
  3. People queueing
  4. Subtle lighting
  5. Maze of stairs & doors

Concert Hall

For the Concert Hall, direct lift access is available for accessible seating via Door 5 on Level L (Lower Minstrel) or Door 1 on Level 2. Stalls Row O is the dedicated seating location for wheelchair users and those with accessibility requirements. Additional wheelchair seating is located in the Stalls, Row X (Doors 1 & 2) and Box G, Row C and Box H, Row C.

Accessible bathrooms are located on the Mezzanine Level, Lower Minstrel, Level 2 and Level 4. Bathrooms are located on Mezzanine Level, Level 2, Theatre Mezzanine Level and Level 4. Concert Hall has blue coloured door numbers and odd numbered doors are located on the lift side of the theatre and the even numbered doors are situated on the railway side of the venue.

A spacious lobby with beige walls and symmetrical staircases on either side. A large abstract mural at the far end. In the centre, a low table with brochures, and movable chairs arranged side by side, flanked by rope bollards. Bright overhead lighting illuminates. Stairs with handrails and truncated domes are installed on both sides, along with signages. The floor is carpeted.
To the left, a staircase with handrails equipped with truncated domes. Signages are affixed to the walls. To the right, a black door with a signage reading "Stalls Floor 5". Two rubbish bins are placed beside it. The floor is carpeted, and the ceiling is white.
A panoramic view of the concert hall with chairs arranged in rows, stalls, and boxes. Light fixtures hang from the high ceiling. The wall is adorned with timber decorations.
A panoramic view of the concert hall, including the stage, occupied by spectators and performers. The area is dimly lit with lights illuminated from the concert stage. Chairs are arranged in rows, stalls, and boxes. Light fixtures hang from the high ceiling. The wall is adorned with timber decorations.
Hearing

Sounds

  1. Announcements & bells
  2. Directional instructions from staff
  3. People talking & laughing
  4. Clinking of glasses
  5. Occasional laughter
Smell

Smells

  1. Coffee & drink aromas
  2. Controlled air environment
  3. Food aromas (faint)
  4. Fragrances & perfumes (occasional)
  5. Fabrics & carpets
Touch

Feel

  1. Close proximity to others
  2. Excitement & anticipation
  3. Anxiety (missing show)
  4. Orientation anxiety
Sight

Sight

  1. Directional signage
  2. Staff in uniforms
  3. People queueing
  4. Subtle lighting
  5. Maze of stairs & doors

Lyric Theatre & Concert Hall - Mezzanine Level

Take the lift up to Mezzanine Level to the Main Box Office Foyer. From the central lift, the accessible bathroom is located to the left. Bathrooms are located to the left and right.

The Main Box Office and cloakroom are located on this level and both have wheelchair accessible counters. ListenTech devices for hearing assistance and audio described performances, can be collected from the cloakroom which opens one hour prior to the performance and is provided free of charge.

There will be staff members in this area wearing a black uniform with gold trim and a name tag who are able to assist with directions. Take the stairs or elevator up to the next level (Level 2) pre show, to access the bars and merchandise stands.

Manual glass doors equipped with a non-slippery mat. The door on the left is open, revealing stairs with handrails inside. The floor and ceiling are concrete with LED lights. Indoor plants adorn the right, and a glass railing secures the left.
In the middle, there is a staircase with handrails equipped with truncated domes. On the left is a ticketing office, and on the right is the Main Box Office and cloakroom. Flatscreen TVs are mounted on both sides, with brochures and posters affixed to the wall. Behind the stairs is another set of stairs and a lift. The section is carpeted, and the ceiling is white with LED lights and air conditioning.
The ticket sales office combines black and marble design. A flatscreen TV is mounted on the left side, with large advert posters on the wall. Brochures are displayed below the TV, and a queue bollard is positioned in front. Directional signages are visible on the left. The floor is carpeted, and the ceiling is white with LED lights and air conditioning.
The reception and cloakroom feature a black and marble design. To the left is the reception area with a flatscreen TV mounted on the wall and brochures displayed below. A dispenser for plastic for wet umbrellas and a reminder signage are also present. On the right is the cloakroom with cabinet racks in a wooden design. Large advert posters are affixed to the outer wall. The floor is carpeted, and the ceiling is white with LED lights and air conditioning.
Hearing

Sounds

  1. Directional instructions from staff
  2. Music
  3. Clinking of glasses
  4. People talking & laughing
  5. Announcements & bells
Smell

Smells

  1. Coffee & drink aromas
  2. Controlled air environment
  3. Food aromas (distant)
  4. Fragrances (faint)
  5. Fabrics & carpets
Touch

Feel

  1. Excitement & anticipation
  2. Change in floor surfaces (carpet)
  3. Anxiety (missing performance)
  4. Close proximity to others (when busy)
Sight

Sight

  1. Staff in black uniforms
  2. People queuing
  3. Directional signage
  4. People mingling
  5. Subtle lighting

Lyric Theatre & Concert Hall - Lower Minstrel Gallery

Exit the lift on Level L for stair free access to theatre Door 6 for the Lyric Theatre and Door 5 for the Concert Hall. On this level, patrons can access Theatre Doors 6, 8 and 10 for the Lyric Theatre (on the left) and Doors 5, 7 and 9 for the Concert Hall (on the right).

There is an accessible bathroom located on the Lower Minstrel Gallery moving directly ahead from the lift or stairway slightly toward the right.

A spacious lobby with beige walls and symmetrical staircases on either side. A large abstract mural at the far end. In the centre, a low table with brochures, and movable chairs arranged side by side, flanked by rope bollards. Bright overhead lighting illuminates. Stairs with handrails and truncated domes are installed on both sides, along with signages. The floor is carpeted.
To the left, there is a staircase with handrails equipped with truncated domes, while a large mural decorates the wall. Underneath, there is another set of staircases with truncated domes and handrails leading to the Lyric Theatre. Signages are affixed to the walls, and two rubbish bins are placed beside them. To the right, a low table with brochures, and movable chairs arranged side by side, flanked by rope bollards. The floor is carpeted, and the ceiling is white.
To the right, there is a staircase with handrails equipped with truncated domes, while a large mural decorates the wall. Underneath, there is another set of staircases with truncated domes and handrails leading to the Concert Hall. Signages are affixed to the walls, and two rubbish bins are placed beside them. The floor is carpeted, and the ceiling is white.
The accessible bathroom features a toilet bowl with hand grabs on the corner and tissue dispensers mounted to the wall. A change table is positioned to the right, with a rubbish bin underneath. To the left is a wash basin. The wall has black and white tiles, and the floor is black.
Hearing

Sounds

  1. Directional instructions from staff
  2. Announcements & bells
  3. People talking & laughing
  4. Clinking of glasses
  5. Music
Smell

Smells

  1. Coffee & drink aromas (faint)
  2. Controlled air environment
  3. Food aromas (distant)
  4. Fragrances (faint)
  5. Fabrics & carpets
Touch

Feel

  1. Excitement & anticipation
  2. Change in floor surfaces
  3. Anxiety (missing performance)
  4. Close proximity to others (when busy)
Sight

Sight

  1. Bright lights & natural light
  2. Staff in black uniforms
  3. Stairs & ramps
  4. People mingling & queueing
  5. Directional signage

Lyric Theatre & Concert Hall - Level 2 (Lyric Theatre & Concert Hall Main Foyers)

Level 2 is the main floor for merchandise and bar areas for both the Lyric Theatre and Concert Hall. Towards the riverside is the bar and amenities area for the Lyric Theatre and towards the railway side is the bar and amenities for the Concert Hall. The accessible bathrooms are located at the far end beyond the bar areas on both sides of Level 2.

The environment changes from an expansive, empty space to a crowded environment pre-show,during intermissions and post-show. The sensory environment may quickly change from a quiet open space to confined and crowded within just a few minutes. On Level 2 accessible seating is via Door 2 for the Lyric Theatre and Door 1 for the Concert Hall.

In the middle, there is a lift equipped with a poster. Stairs with handrails and truncated domes are installed on both sides of the lift. Another set of descending stairs with handrails and truncated domes is also installed on both sides of the stairs. The ceiling and wall are made of concrete and have air conditioning vents.
A reception desk with a black marble design, equipped with computers and signage. Free-standing banners displaying price lists are displayed on both sides. Behind the reception desk is a staircase with handrails. To the left is a lift and stairs with handrails. To the right is an automatic glass sliding door. Indoor plants hang from the upper level on the right, and directional signages line the left side. The floor has brown carpet, and the ceiling has strips of fluorescent lights.
The lobby showcases a long front desk with a marble façade and embedded monitors against a beige wall. The carpeted floor extends towards the background, leading to a seating area with sofas. Various drinks are displayed in the fridge. The ceiling is lined with parallel lighting fixtures and aircon vents.
The accessible bathroom has a toilet bowl with a hand grab positioned on the left, along with a tissue dispenser and rubbish bin. Another rubbish bin is set against the wall on the right. A reminder is affixed to the upper wall, and a red push button to lock the door is also visible. The floor has grey tiles, and the ceiling is white. The wall combines black and cream tiles. A hand dryer is positioned on the right.
Hearing

Sounds

  1. Announcements & bells
  2. Directional instructions from staff
  3. Beeping & buzzing (registers)
  4. Toilet sounds (in bathrooms)
  5. Clinking of glasses
Smell

Smells

  1. Coffee & drink aromas
  2. Fragrances & perfumes (occasional)
  3. Food aromas
  4. Fabrics & carpets
  5. Controlled air environment
Touch

Feel

  1. Change in floor surfaces
  2. Close proximity to others (when busy)
  3. Handling money & credit cards
  4. Hungry & thirsty
  5. Anticipation
Sight

Sight

  1. People mingling & queueing
  2. Staff in black uniforms
  3. People eating & drinking
  4. Marketing materials & signage
  5. People making purchases

Lyric Theatre & Concert Hall - Theatre Mezzanine Level

Theatre Mezzanine Level contains a large block of bathrooms located on both the river and railway sides of the venue. The environment changes from an expansive, empty space to a crowded environment pre-show, during intermissions and post-show.

The sensory environment may quickly change from a quiet open space to confined and crowded within just a few minutes as people rush to use the amenities.

In the middle, there is a lift equipped with a poster. Stairs with handrails and truncated domes are installed on both sides of the lift. Another set of descending stairs with handrails and truncated domes is also installed on both sides of the stairs. The ceiling and wall are made of concrete and have air conditioning vents.
On the left, a lobby with pink carpet leads to the regular toilets. Signages are affixed to the outer wall. Stairs with handrails and lifts are strategically positioned on both sides, all equipped with truncated domes for safety. The lobby has brown carpet. The ceiling and wall are made of concrete and have air conditioning vents.
A corridor with a pink carpet leads to the regular female toilets. A "female" sign is affixed to the ceiling near the door. Inside the toilet, a foldable change table is mounted to the wall. The wall and floor have white tiles. Outside the toilet, the ceiling is white with LED lights. Posters lined the left wall.
On the right, a lobby with a pink carpet leads to the regular toilets. Signages are affixed to the outer wall. Stairs with handrails and lifts are strategically positioned on both sides, all equipped with truncated domes for safety. The lobby has brown carpet. The ceiling and wall are made of concrete and have air conditioning vents.
Hearing

Sounds

  1. People talking & laughing
  2. Echoes (in bathrooms)
  3. Toilet sounds (in bathrooms)
  4. Hand dryers (in some bathrooms)
  5. Announcements & bells
Smell

Smells

  1. Controlled air environment
  2. Fragrances (occasional)
  3. Cleaning products (faint)
  4. Fabrics & carpet
  5. Soaps & toiletries (bathroom)
Touch

Feel

  1. Close proximity to others (when busy)
  2. Rushing to bathroom
  3. Anxiety (missing show)
  4. Anticipation
  5. Elevated heart rate
Sight

Sight

  1. Changing floor colours (browns & pink)
  2. Changing people density (empty-full)
  3. Bright lights
  4. People mingling
  5. High ceilings

Lyric Theatre & Concert Hall - Level 4

Level Four functions as an additional bar and amenities zone. Upon arrival on Level Four from the glass lift, turn left for bathrooms and right for two unisex accessible bathrooms. A shared bar (Balcony Bar) which is situated between the Lyric Theatre and Concert Hall is located in the middle of Level 4 and operates at Interval only.

Balcony accessible seating is also available via Lyric Theatre Doors 11 and 12 and the Concert Hall Doors 13 and 14. The environment changes from an expansive empty space to a crowded environment pre-show, during intermissions and post-show. The sensory environment may quickly change from a quiet open space to confined and crowded within just a few minutes.

In the middle, there is a lift equipped with a poster. Stairs with handrails and truncated domes are installed on both sides of the lift. Another set of descending stairs with handrails and truncated domes is also installed on both sides of the stairs. A directional signage saying "Lyric Theatre Balcony Door 22" is affixed to the upper left, while another sign saying "Concert Hall Balcony Door 29" is on the upper right. The ceiling and wall are made of concrete and have air conditioning vents.
The lobby features a long front desk with a marble façade and framed photos and posters against a beige wall. Two abstract paintings adorn the upper wall. The floor is carpeted and extends to the right where chairs are arranged for seating.
An interior space with a carpeted floor; on the left, there's an accessible toilet with signage above. Posters are affixed to the cream walls. The front is enclosed with glass railings with seating. A chair is positioned near the toilet door along with a sanitising machine. On the right, a staircase with railings leading up, a lift, and a rubbish bin nearby. The carpet transitions from pink to brown and the ceiling is white with LED lights.
The accessible bathroom features a toilet bowl with a hand grab positioned on the corner, along with a tissue dispenser and rubbish bin. Another rubbish bin is set against the wall on the right. A reminder is affixed to the wall, and a red push button to lock the door is also visible. A wash basin is mounted to the wall on the left along with a liquid soap dispenser. The floor has grey tiles, and the ceiling is white. The wall combines black and cream tiles.
Hearing

Sounds

  1. Hum of air conditioner
  2. Directional instructions from staff
  3. Hum of cocktail machine
  4. People talking & laughing
  5. Announcements & bells
Smell

Smells

  1. Controlled air environment
  2. Fragrances & perfumes
  3. Food & drink aromas
  4. Fabrics & carpets
  5. Soaps & toiletries (bathroom)
Touch

Feel

  1. Excitement & anticipation
  2. Close proximity to others (when busy)
  3. Anxiety (missing show)
  4. Controlled air environment
Sight

Sight

  1. Natural light
  2. Directional signage
  3. Subtle lighting
  4. People mingling & talking
  5. Staff in black uniforms

Cremorne Theatre

Entry to the Cremorne Theatre is via the South Bank Cultural Forecourt and has both stair or ramp access. Entering the Ground Floor, bathrooms are to the right and lifts are located to the left and right of the entrance. The lift to the left accesses the Performing Arts carpark.

Take the lift to Level 2 for Stalls Theatre Doors 1 and 2 and the bar and to Level 3 for accessible bathrooms, Balcony Theatre Doors 3 and 4. Stalls Row A and Balcony Row AA are the dedicated seating locations for wheelchair and accessibility requirements. ListenTech devices for hearing assistance and audio-described performances can be collected from a staff member on Ground Level. For the best experience, call 136 246 to discuss your seating needs.

To the left, a pedestrian pathway is lined with large trees. On the right, a building with a textured concrete exterior is adorned with advertisement posters. In the centre foreground, three metal bollards stand evenly spaced across the pathway. The walkway extends towards the end of the building.
The building's concourse features a brick pathway. Steps with metal handrails and truncated domes lead to the building, while a ramp with handrails, also equipped with truncated domes, is on the right. The entrance has an automatic glass sliding door, flanked by large potted indoor plants. Posters adorn the outer walls, with a large poster in the middle. The ceiling is white with LED lights, and metal structures decorate the glass facade.
Entrance to Cremone Theatre. Steps with metal handrails and truncated domes lead to the left, while a ramp with handrails, also equipped with truncated domes, is on the right. The building's entrance features an automatic glass sliding door, with large potted indoor plants decorating the front. Posters are affixed to the walls on the right. The ceiling is white with LED lights.
The entrance features an automatic glass sliding door. a signage that reads "Cremorne Theatre" is placed above. Inside, a reception desk with a brown facade holds computers and posters. Behind the desk, an abstract painting hangs on the cream wall. The floor is covered in pink carpet, and the ceiling features white light fixtures. Large potted plants adorn the entrance.
Hearing

Sounds

  1. Sliding doors
  2. Directional instructions form staff
  3. Announcements & bells
  4. Music
  5. People talking & laughing
Smell

Smells

  1. Coffee & drink aromas
  2. Food aromas (popcorn)
  3. Controlled air environment
  4. Fragrances & perfumes
  5. Carpets & fabrics
Touch

Feel

  1. Changing surfaces (concrete-carpet)
  2. Excitement & anticipation
  3. Close proximity to others (when busy)
  4. Anxiety (missing show)
  5. Controlled air environment
Sight

Sight

  1. People mingling & queueing
  2. Automatic glass sliding doors
  3. Marketing materials & posters
  4. Red carpet (inside)
  5. View out onto South Bank

Playhouse Theatre

Playhouse entry is via the lift at P1 carpark, Russell Street or South Bank Cultural Forecourt towards the Big Wheel, using stairs or the external lift. Patron with Needs (PWN) drop off zone is on Russell Street. The lift to Level G is for the Russell Street Wine Bar, cloakroom, bathrooms and accessible bathroom.

ListenTech devices for hearing assistance or audio-described performances can be collected from the cloakroom. Level 2 offers a bar, bathrooms, accessible bathrooms, Box Office, and Stalls Theatre Doors 1 and 2 and the First Aid room. Stalls Row H & I and Balcony Row AA are the dedicated seating locations for wheelchair and accessibility requirements. Call 136 246 to discuss your seating needs.

To the left, a group of people stands beneath illuminated building eaves. On the right, a flight of steps with handrails leads to another well-lit area with more individuals. Truncated domes are installed before the stairs. A mature tree with dense foliage sits centrally. The foreground showcases textured paving and truncated domes. A construction barricade is visible on the far right.
A modern multi-storey building with concrete and glass exteriors. A staircase with handrails and truncated domes is on the right, while a glass door entrance is on the left. Wall-mounted posters adorn the walls. Nearby, a road is lined with bollards and truncated domes. Trees and landscaping are visible, with tall buildings in the background. People are moving about in the vicinity.
A modern building on the left, featuring a concrete facade and angular design equipped with stairs with handrails. ornamental landscape adorns the front. A metal pole with multiple signs stood beside a solar street light. Rubbish bins are visible. To the right, there is a walkway with trees providing shade and a blue construction barrier on the right.
A multi-storey building with a concrete and glass exterior. Stairs with handrails and truncated domes lead to an automatic glass sliding door entrance. On the right, a landscape of plants in concrete planter boxes. Further ahead, tall buildings and trees are visible.
Hearing

Sounds

  1. Construction sounds (outside)
  2. Directional instructions from staff
  3. Announcements & bells
  4. People talking & laughing
  5. Clinking of glasses & plates
Smell

Smells

  1. Coffee & drink aromas
  2. Food aromas
  3. Controlled air environment
  4. Fragrances & perfumes
  5. Soaps & toiletries (bathroom)
Touch

Feel

  1. Excitement & anticipation
  2. Elevated heart rate (stairs)
  3. Close personal proximity
  4. Anxiety (missing show)
  5. Hungry & thirsty
Sight

Sight

  1. Construction (outside on Russell St)
  2. Stairs & lift
  3. People mingling & queueing
  4. Red carpet (inside)
  5. Subtle lighting & natural light

Audience Recall Lights & Bells

Before the show starts, the Duty Manager will make an announcement 5 minutes prior to the performance starting. This announcement will be followed by the flashing of the Audience Recall Lights and will be accompanied by a bell. This is to advise patrons that it is time to enter the theatre and take their seats ready for the performance to begin.

At the two-minute call, the Duty Manager will make an announcement which will be followed by the bell again. During Interval, once again at 5 and 2 minutes prior to the show recommencing the Duty Manager will make an announcement reminding patrons to take their seats with the Audience Recall Lights again flashing followed by the bell.

A lobby with beige walls and symmetrical staircases. A large abstract mural at the far end. In the centre, a low table with brochures and movable chairs arranged side by side, flanked by rope bollards. Bright overhead lighting illuminates the space. Directional signages hang from the ceiling on each side of the stairs. Underneath, stairs with handrails and truncated domes are installed on both sides, along with signages. The floor is carpeted.
A spacious lobby with brown printed carpet. On the left, is a long black marble-fronted bar counter with fridges stocked with beverages. Chairs are arranged on the right, leading to the visible reception desk. A large purple banner hangs from the ceiling, alongside directional signage. The wall features a white concrete design, while the ceiling is white with large aircon vents and light fixtures.
In a spacious lobby with brown printed carpet, a long white marble-fronted bar counter stands to the right. Behind it, fridges stocked with beverages. To the left, lounge chairs and coffee tables are arranged. A directional signage hangs from the ceiling. The wall features white concrete design, while the ceiling is white with large aircon vents and light fixtures. A glass wall with wavy line prints fills the left space.
An interior space with a carpeted floor. On the right, a toilet with signage above. Abstract paintings decorate the cream walls. Glass railings enclose the front area, with seating. A cushioned chair and sanitising machine near the toilet door. On the left, steps lead to a darker space. Two rubbish bins nearby. The carpet transitions from pink to brown. The ceiling is white with aircon vents and light fixtures. A directional signage reading "Audience Recall" hangs from the ceiling.
Hearing

Sounds

  1. Announcement
  2. Bells ringing
  3. Directional instructions from staff
  4. People talking & asking questions
  5. Music
Smell

Smells

  1. Controlled air environment
  2. Food & drink aromas
  3. Fragrances & perfumes
  4. Cleaning products (faint)
  5. Carpet & fabrics
Touch

Feel

  1. Excitement & anticipation
  2. Anxiety (missing show)
  3. Disorientated & requesting assistance
  4. Anxiety (bells & flashing lights)
  5. Elevated heart rate
Sight

Sight

  1. Audience recall lights flashing
  2. Staff in black uniforms
  3. People walking & rushing to seats
  4. People looking for help to find seat
Two hands shaking Thankyou graphic

Thank You

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