Peregian Beach House


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Access Guide

  • General Access
  • Communication
  • Hearing
  • Physical - Wheelchair
  • Allergies and Intolerances

GENERAL ACCESS

 Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
 Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
 Ask all visitors if there are any specific needs to be met
 Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
 Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
 Have measurements of key access points and features such as doorway widths, bed heights and circulation spaces, available upon request.
 Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.
 Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

COMMUNICATION

 Use Plain English / easy read signage and information (includes menus and emergency information)
 A quiet space is available at the venue/ facility
 Trained staff in communicating with people with learning or behavioural challenges

HEARING

 Have TVs with captioning option

PHYSICAL - WHEELCHAIR

 1 Accessible car space

ALLERGIES AND INTOLERANCES

 Provide linen that is chemical and fragrance free (if requested)
 Use organic (chemical and fragrance free) cleaning products