GENERAL ACCESS
• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Employ people with disability
• Ask all visitors if there are any specific needs to be met
• Provide assistance with booking arrangements.
COMMUNICATION
• Use Plain English / easy read signage and information (includes menus and emergency information)
• A quiet space is available at the venue/ facility
• Trained staff in communicating with people with learning or behavioural challenges
• Provide clear, concise internal and external directional signage throughout your facility.
VISION
• Provide information in large print
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have an appropriate area for toileting an assistance dog
• Have handrails on all our stairways
• Have effective lighting throughout facility.
HEARING
• Have TVs with captioning option
PHYSICAL - MOBILITY
• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Have grab rails in the accessible bathroom
PHYSICAL - WHEELCHAIR
• Have step free outdoor pathways
• Have step free access to into our business premise
• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
• Have an accessible public toilet which is unlocked
• Have wheelchair access to amusements and activities
• Have a wheelchair/scooter charging station (power point) in an accessible location
• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas
• Have a wheelchair accessible toilet
• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
• 1 Accessible car space
• Have step free access to the function room
ALLERGIES AND INTOLERANCES
• Adhere to The Food Authority requirements for allergy management in food preparation
• Modify our cooking to cater for people with food allergies (on request).