Nurture Festival 24


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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Accessible Customer Service

GENERAL ACCESS

 Accept the Companion Card
 Trained staff in disability awareness
 Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
 Ask all visitors if there are any specific needs to be met

COMMUNICATION

 Use Cérge as our digital concierge to support personalised customer service
 Use Plain English / easy read signage and information (includes menus and emergency information)
 A quiet space is available at the venue/ facility

VISION

 Have an appropriate area for toileting an assistance dog
 Have effective lighting throughout facility.

HEARING

 Sensory Space available
 Chill Out Zone available
 Silent Theatre

PHYSICAL - MOBILITY

 Accessible drop off location
 Step free entry into Festival

PHYSICAL - WHEELCHAIR

 Have a wheelchair accessible toilet
 Step free entrance into festival
 Viewing platform at Main Stage
 Accessible chill out zone
 Sensory Space access via a staircase only

ACCESSIBLE CUSTOMER SERVICE

 Meet and greet when you arrive
 Support at Accessible Drop Off Location