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North Lakes Aquatic Centre

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Access Guide

  • General Access
  • Communication
  • Vision
  • Physical - Mobility
  • Physical - Wheelchair
  • A bathroom with white tiled walls and a grey tiled floor. On the left, there's a wooden changing table with a white mat. In the centre, a shower area with a curtain featuring black crosses. A soap dispenser is mounted on the wall. To the right, a white toilet with a bottle on the cistern, a toilet brush, and a black bin. A large toilet paper dispenser is mounted on the wall. The ceiling is plain and light-coloured.
  • A modern building with a glass facade is in the background, featuring angular architectural elements. In the foreground, a tree with green leaves is centred in a small landscaped area surrounded by a car park. The car park has marked spaces and is mostly empty. On the right, a sign reads "Join our Squad." The area is well-lit, with tall streetlights visible.
  • A pathway runs through the centre, bordered by a metal fence on the left with a blue shade structure above, likely covering a pool area. A metal handrail follows the path. On the right, a grey car is parked in a marked bay with yellow lines. Trees and a multi-storey building are visible in the background. A tall pole stands in the middle of the path. The ground is a mix of concrete and asphalt.
  • A paved area with a mix of dark and light grey tiles in the foreground. A metal railing and a concrete ramp lead up to a fenced area. Behind the fence, there are large triangular shade sails in blue and white, supported by metal poles. A building with a corrugated metal roof is visible in the background, along with a colourful play structure. The scene is lit by warm sunlight, casting long shadows.
  • A paved pathway leads to a ramp and stairs on the right, bordered by a black metal fence. Blue banners with white text are positioned near the entrance. A colourful sign advertising a pool party is attached to the fence. A blue shade cloth is overhead. On the left, a parked car and a tree are visible. The ground is a mix of asphalt and concrete, with scattered leaves. A building is in the background.
  • A set of concrete steps leads up to a gated entrance with black metal fencing. On either side of the steps are blue flags with "RACKLEY SQUAD SWIMMING" written on them. To the left, a colourful banner advertises a pool party, featuring an image of a person with a float. The ground is paved, and there are small plants near the entrance. Above, a large white canopy provides shade. The area is well-lit with street lamps.
  • A swimming pool entrance with a black metal fence and gate. On the left, there are signs about supervising children and joining a swimming squad. A large white shade structure is above the entrance. On the right, a blue flag with "RACKLEY SWIMMING" and a banner saying "Join our Squad" are visible. Steps with metal railings lead up to the entrance. A building with large windows is in the background, and there are plants near the entrance.
  • A swimming pool area is visible behind a black metal fence with informational signs and posters. The pool is surrounded by a paved area with white chairs and shaded by large triangular canopies. In the background, there is a building with a modern design featuring large windows and decorative panels. The foreground shows a concrete path leading to the pool entrance, with a bollard and a bin nearby.
  • On the left, there's a swimming pool with lane dividers and a black metal fence. White shade sails are above the pool area. On the right, a building with light-coloured brick walls features a blue figure symbol near a door, indicating a toilet or changing area. The ground is a mix of concrete and gravel. In the background, there are benches and a building with large windows.
  • Outdoor area of an aquatic centre with a covered seating area on the left, featuring tables and chairs. A sign reads "Welcome to North Lakes Aquatic Centre" above a counter displaying snacks and drinks. The right side shows a pool with a "Shallow End" marking, surrounded by a fence. White sun loungers and umbrellas are near the pool. The ground is a mix of concrete and textured surfaces, and the ceiling is a metal structure with lights. Trees and a cloudy sky are visible in the background.
  • A covered outdoor seating area with several tables and chairs on a textured concrete floor. In the background, a counter with a blue sign reads "Welcome to North Lakes Aquatic Centre." Behind the counter, shelves display various snacks and drinks. A sign above warns of a "1.2m hidden drop off" and "no diving." The ceiling is metal with exposed beams. To the right, there are signs indicating accessible facilities.
  • On the left, there's a counter with a sign reading "Welcome to North Lakes Aquatic Centre." Behind the counter are refrigerators stocked with drinks and snacks. In the middle, several tables and chairs are arranged on a textured floor. On the right, a swimming pool is visible, with lanes marked and a sign displaying pool rules. The ceiling is metal with exposed beams, and the area is lit with overhead lights.
  • Under a metal roof, there are tables and chairs on a textured floor in the foreground. Beyond, a swimming pool with lanes is visible, surrounded by a deck area. On the right, a bench and some traffic cones are placed near a fence. The background shows a building with large windows and a few people near the pool. The area is well-lit with overhead lights.
  • A covered outdoor area with a concrete floor and metal ceiling. On the right, there's a blue counter with a menu board and a freezer displaying ice creams. Several tables and chairs are arranged in the centre. On the left, a sign with pool rules is visible, along with a black bollard and a bench. The background features a fence and a building with a door. The area is well-lit with overhead lights.
  • A counter at the North Lakes Aquatic Centre with a blue sign displaying "The home of Rackley Swimming". Various snacks and products are arranged on the counter, including jars and packets. Behind the counter, shelves are stocked with more items, and a menu is displayed. A Coca-Cola fridge is visible in the background. To the right, a freezer with "Peters" branding and a stand with snacks. The floor is speckled, and the ceiling is not visible.
  • Public restroom area with accessible facilities. On the left, an open door reveals a bathroom with a shower, grab bars, and a bench. The middle shows a sign for a female change room. A signboard in the foreground reads "Thank you for visiting!" with a QR code for feedback. The right side has a pathway with black railings leading to a gate. The ceiling has metal beams, and the floor is a mix of textured and smooth surfaces. Trees and a streetlamp are visible in the background.
  • A public restroom with white tiled walls and a dark tiled floor. On the left, there is a shower area with a handheld showerhead and metal grab bars. In the centre, a toilet with grab bars on either side and a large toilet paper dispenser above. On the right, a small sink with a soap dispenser and a metal hand dryer above it. A waste bin is positioned below the sink. A cleaning schedule is posted on the wall near the sink.
  • A public facility with a brick exterior and a partially open entrance on the left, displaying warning signs. The floor is a speckled concrete surface. On the right, a fenced pathway leads to a gate with a "STOP" sign. The background features a lit streetlamp and trees, with a canopy partially visible above. The ceiling is metal with exposed beams.
  • A room with white brick walls and a concrete floor. On the left, a wooden bench runs along the wall with a wooden rack above it, featuring hooks and a caution sign. In the centre, two black rubber mats are on the floor. On the right, two wooden changing tables with white padding are next to a black bin. A poster is on the wall above the tables. The ceiling is plain with a fluorescent light fixture.
  • An outdoor swimming pool with clear blue water is in the centre, surrounded by a concrete deck. On the right, there are metal handrails leading into the pool and a few chairs. The left side features a fence and some trees, with shade structures visible. Overhead, tall streetlights illuminate the area. In the background, a building with large windows and a flat roof is visible. The pool is marked with depth indicators along the edge.
  • An outdoor swimming pool with multiple lanes, bordered by a tiled deck. On the left, there are white chairs and a fence with a canopy overhead. In the centre, tall lights illuminate the area, and the water reflects the sky. On the right, a building with large windows and a clock is visible, with a few people nearby. The foreground has a warning sign about deep water. Trees and additional structures are in the background.
  • An outdoor swimming pool with lanes marked by red ropes and numbered starting blocks. On the left, a multi-storey building with large windows. The pool is surrounded by a concrete deck with safety signs. On the right, a small building with glass doors and a person standing nearby. Overhead, tall streetlights illuminate the area. In the background, trees and a canopy structure are visible. The sky is overcast with a hint of sunset colours.
  • An outdoor swimming pool with lanes marked by red ropes and blue flags. The pool is surrounded by a concrete deck with a "Shallow End" sign and a "Danger No Diving" warning. On the right, there are benches and a building with decorative patterns. On the left, a covered area with seating and a fence. The pool is lit by tall street lamps, and there are a few items like a water bottle and a bag near the pool's edge.
  • An outdoor swimming pool with multiple lanes, each marked by lane ropes. The pool is surrounded by a concrete deck with a "Caution Deep Water 1.5m" sign. In the background, there is a two-storey building with decorative panels and large windows. The building has a covered walkway on the upper level. Poolside benches and a few safety cones are visible. The area is well-lit with tall lights, and a few people are swimming in the lanes.
  • Outdoor swimming pool with lanes, surrounded by a concrete deck. On the left, a pool lift is positioned near the edge. The pool is lined with lane markers and starting blocks numbered 1 to 6. In the background, a multi-storey building with large windows and decorative panels. The area is lit by tall street lamps, and there are safety cones and signs around the pool. The ground is a mix of green and beige concrete.
  • A poolside area with a mechanical pool lift in the centre, designed for accessibility. The lift is positioned on a concrete surface with a depth marker of 1.8 metres. On the left, there are various signs on a wall, including a clock and safety notices. The pool is on the right, with lane dividers and starting blocks marked with numbers. A building with decorative panels is in the background. The floor is concrete, and the ceiling is a simple overhang.
  • Outdoor area with a swimming pool in the centre, surrounded by a fence. The pool has colourful water features and is covered by large white shade sails. On the left, there are benches and a black bin on a concrete path. To the right, a building with a corrugated roof and a paved area. Trees and a sunset are visible in the background. The ground is a mix of concrete and textured surfaces.
  • A small outdoor pool area with a fence surrounding it. In the foreground, there are two white picnic tables on artificial grass, with a wooden bench nearby. Overhead, large triangular shade sails in blue and white provide cover. The background features trees and a building with a corrugated roof and large windows. A sign and some pool equipment are visible near the pool.
  • A small, shallow swimming pool with a curved shape is surrounded by a tiled edge. In the centre, there are two large mushroom-shaped water features, one red and one blue, and a green frog-like structure. White shade sails cover the area above. To the right, white plastic chairs and picnic tables are visible on a grassy area. A black metal fence lines the left side, with a bush behind it. The ground is a mix of blue and orange concrete.
  • A small outdoor pool area with a shallow, irregularly shaped pool featuring two mushroom-shaped water fountains, one red and one blue. A green inflatable toy floats in the water. The pool is surrounded by a concrete deck with colourful patterns and white plastic chairs. A black metal fence encloses the area, with a car park visible beyond it. Overhead, there are blue and white shade sails. Trees and a building with a mural are in the background.
  • A children's splash pool with a blue mushroom-shaped water feature in the centre, spraying water downwards. On the left, a green and yellow floating play structure is visible. The pool is surrounded by a metal fence, with trees and parked cars in the background. On the right, there are two white plastic chairs and a bench under a shade structure. The pool area is bordered by a tiled surface with a drainage grate.
  • A swimming pool facility with a covered area on the left featuring several white plastic chairs facing the pool. The pool is enclosed by glass walls with blue signage and images of swimmers. The ground is a mix of concrete and textured surfaces. On the right, there is a closed roller door and a vending machine. The ceiling is metal with lighting fixtures. Trees and a fence are visible in the background.
  • Indoor swimming pool with a ramp leading into the water. The left side features a blue wall with large posters of swimmers and safety signs. White plastic chairs are lined up along the right side on a concrete floor. The ceiling is lined with fluorescent lights and colourful bunting. The pool's edge has a warning about shallow water.
  • An indoor swimming pool with clear blue water. On the left, a wall displays large blue banners with motivational text and images of swimmers. The right side features a row of white plastic chairs along a glass partition. Colourful flags and balls hang from the ceiling, which is white with strip lighting. The pool has a metal handrail on the right side, and the floor around the pool is tiled. In the background, there are more banners and a small seating area.
  • Indoor swimming pool with a tiled floor and clear blue water. On the left, a few people are near the pool's edge. The right side has a row of white plastic chairs against a wall with large windows. The ceiling is adorned with colourful hanging balls and triangular flags. The floor around the pool is concrete with safety warnings. The background features a blue wall with posters and a small entrance area.
  • A bathroom with white tiled walls and a grey tiled floor. On the left, there's a wooden changing table with a white mat. In the centre, a shower area with a curtain featuring black crosses. A soap dispenser is mounted on the wall. To the right, a white toilet with a bottle on the cistern, a toilet brush, and a black bin. A large toilet paper dispenser is mounted on the wall. The ceiling is plain and light-coloured.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
• Open every day. Check website for hours.
• There is an accessible path from the designated accessible parking spaces to the building entrance.

COMMUNICATION

• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Have handrails on all our stairways
• Have effective lighting throughout facility.

PHYSICAL - MOBILITY

• Have grab rails in the bathroom
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways
• Have step free access to into our business premise
• Have an accessible public toilet which is unlocked
• Provide portable hoist
• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
• Have a wheelchair accessible toilet
• Have a wheelchair accessible shower and change room
• Provide wheelchair access to pool
• Have a pool ramp/hoist enabling entry into pool
• Both the indoor and outdoor swimming pools have a mobile chair lift.
• The safe working load of the mobile chair lift is 136 kilograms.
• The indoor heated swimming pool has ramp access, and a water wheelchair is available.
• The safe working load of the water wheelchair is 200 kilograms.