North Lakes Aquatic Centre

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

• Open every day. Check website for hours.

• There is an accessible path from the designated accessible parking spaces to the building entrance.

• Provide clear, concise internal and external directional signage throughout your facility.

• Have handrails on all our stairways

• Have effective lighting throughout facility.

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

• Have step free outdoor pathways

• Have step free access to into our business premise

• Have an accessible public toilet which is unlocked

• Provide portable hoist

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have a wheelchair accessible toilet

• Have a wheelchair accessible shower and change room

• Provide wheelchair access to pool

• Have a pool ramp/hoist enabling entry into pool

• Both the indoor and outdoor swimming pools have a mobile chair lift.

• The safe working load of the mobile chair lift is 136 kilograms.

• The indoor heated swimming pool has ramp access, and a water wheelchair is available.

• The safe working load of the water wheelchair is 200 kilograms.