Nissan Arena

Access Guide

General Access
Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair
Physical - High support needs
Allergies and Intolerances

A wide view of the Nissan Arena entrance. The building has a red and white facade with a large sign reading "Nissan Arena" at the top centre. Below, there are entrances marked with letters "B" and "C". A statue of a person holding a ball is on the right side in the foreground. The ground is paved, and there are some outdoor seating areas with umbrellas near the entrances.

A wide concrete walkway leads to the entrance of a building with a sign reading "Nissan Arena". The building has a red and white facade. On the right, there are two trailers, one white and one green with "free donuts" written on it. The walkway is flanked by black railings and lit by street lamps. On the left, there are landscaped areas with small plants and trees.

A large building with a sign reading "Nissan Arena" on the right. In front, there are several parking spaces marked with blue disabled signs and yellow lines. A white and red barrier gate is visible in the foreground. On the left, a covered walkway with white pillars extends towards the background. There are a few trees along the building's side, and the sky is clear with a few clouds.

A wide, open area with a modern building in the background. The building has a flat roof and a large letter "C" sign. On the left, there is a section with a geometric pattern in grey, yellow, and white, labelled "TICKETS". Several tables with umbrellas are set up outside, with a few people seated. To the right, there are more people walking near a food and beverage stand. The ground is a smooth, light-coloured surface.

A ticket booth with a colourful geometric wall pattern in shades of yellow, grey, and white. The word "TICKETS" is displayed in large letters above the window. To the right, there are glass doors with handles, leading into a building. The floor is grey and smooth, and there are several bins to the left of the booth. The ceiling is white with recessed lighting.

Glass doors with metal handles are open, leading into a building. On the left, a wall features a geometric pattern in grey, yellow, and green. Notices are posted on the doors. Inside, a wooden floor and tables with chairs are visible. The ceiling has recessed lighting. Outside, through the glass, a green vending machine and trees can be seen.

A modern interior with a geometric-patterned wall in shades of grey and yellow on the right. A large glass door on the left opens to an outdoor area with a view of trees and a building. Inside, there's a counter with a glass partition, a fire hose reel, and a bag disposal unit. The floor is speckled grey, and the ceiling has recessed lighting. In the background, a hallway leads to a space with parked cars and vending machines.

A modern interior with a geometric-patterned counter and wall in shades of yellow, grey, and white. The counter has a service window with equipment inside. The floor is polished concrete with green accents. In the background, there are large glass doors with "PASS OUT" signs above them, leading to an outdoor area with visible seating and greenery. The ceiling is composed of large, light-coloured panels with recessed lighting.

A ticket booth with a colourful geometric wall pattern featuring yellow, grey, and white shapes. The word "TICKETS" is displayed in large blue circles above the window. To the left, there are three bins with red, green, and yellow lids. On either side of the booth, there are glass doors with signs above them, one reading "PASS OUT". The floor is grey, and the ceiling is light-coloured with circular fixtures.

On the left, a spacious corridor with a polished grey floor and a ceiling with recessed lights. The wall features a geometric pattern in yellow, grey, and white. In the middle, a glass railing separates the corridor from the arena. On the right, the arena has tiered seating and a large sign reading "Nissan Arena." The ceiling is high with exposed beams and lighting fixtures.

Interior of a large sports arena with tiered seating on the left and right. The seating is empty, with green chairs arranged in rows. The centre features a polished wooden court. Overhead, a high ceiling with exposed beams and lighting fixtures. A large screen and banners are visible, with "NISSAN ARENA" displayed prominently. The floor is carpeted in the seating areas, and the arena is well-lit with natural and artificial light.

Interior of a large sports arena with a polished wooden floor. On the left and right are rows of grey seating, slightly elevated. The ceiling is high with visible lighting fixtures. At the far end, a sign reads "NISSAN ARENA" above a central entrance. The walls have windows near the ceiling, allowing natural light. The arena is empty, with no people present.

A large indoor sports arena with a polished wooden floor. On the left, there are tiered seating areas with grey seats. The right side also features similar seating. In the centre, a large scoreboard hangs from the ceiling. The ceiling is high with exposed beams and lighting fixtures. The back wall displays the name "Nissan Arena" above a row of windows and doors. The arena is well-lit, and the space is open and spacious.

Interior of a large sports arena with tiered seating on both sides and a wooden court in the centre. The ceiling is high with exposed beams and lighting fixtures. Large screens and banners with "Nissan Arena" are visible. The foreground shows a railing and a few chairs. The seating is grey, and the arena is well-lit with natural and artificial light.

A corridor with a patterned carpet in shades of green and beige. On the left, there are grey doors and potted plants. Several bins are placed along the wall. The ceiling is black with recessed lighting. On the right, large glass windows offer a view into an adjacent area with tiered seating.

A spacious room with a patterned carpet in shades of green and beige. The ceiling is dark with recessed lighting. On the left, large glass doors provide a view of an indoor sports court with wooden flooring and green seating. In the middle, a few potted plants are placed near the glass doors. On the right, a grey wall features a podium and a retractable partition. A red-lidded bin is also visible in the foreground.

View through glass doors into an indoor sports arena with a wooden floor. The arena has tiered seating on both sides, with a large sign reading "NISSAN ARENA" hanging from the ceiling. The ceiling is high with visible lighting fixtures. The floor in the foreground is dark and textured, contrasting with the bright arena interior.

Glass doors with metal frames are in the centre, leading to a room with patterned carpet and a potted plant. On the left and right, there are reflections of an indoor sports arena with tiered seating. The ceiling has recessed lighting, and the floor in the foreground is shiny and smooth.

A room with a patterned carpet in shades of grey and green. On the left, large glass windows reveal a view of an adjacent area with rows of blue seats. A potted plant is near the windows. The back wall is dark with panelled sections. On the right, a door is open, leading to another room. The ceiling is dark with recessed lighting, and an illuminated exit sign is above the door.

A corridor with polished speckled flooring and a white ceiling with recessed lights. On the right, a door is open, leading to a room labelled "VIP Suite 3" with a sign on the wall. The walls are painted grey. In the background, the corridor extends with a black curtain partially visible at the end.

A hallway with a polished, speckled floor and a ceiling with recessed lighting. On the left, a long corridor extends with several doors. In the middle, a seating area features a blue sofa and two red chairs against a wall with green foliage. On the right, a glass door leads to another area with covered items and an exit visible in the background.

A hallway with a glass door on the left, partially open, leading to a corridor with black draped coverings. A sign on the door reads "FIRE SAFETY DOOR DO NOT OBSTRUCT DO NOT KEEP OPEN." On the right, a staircase with a white handrail ascends, with a patterned wall visible at the top. The ceiling is wooden with a grid pattern, and the floor is speckled. A round ceiling light illuminates the stairway area.

A staircase descends into a lower level, flanked by white railings and glass panels. The floor is speckled with a textured metal surface at the top of the stairs. To the right, a red car is partially visible. In the background, a sign reads "Food & Drink" with bins and a poster nearby. Large windows with horizontal blinds are on the left, allowing natural light into the space.

A hallway with a lift in the centre featuring a cartoon bird character on the door. Above, the words "Food & Drink" are displayed. To the left, large glass windows and a wall-mounted fire extinguisher. On the right, a sign with directions and a glimpse into a seating area with benches and tables. The floor is polished concrete, and the ceiling has recessed lighting.

A corridor with a polished floor and a ceiling with recessed lighting. On the left, an open door reveals a unisex toilet and change room with a shower, toilet, and handrails. The corridor extends into the distance with several bins and cleaning equipment on the right. Signs indicating facilities are visible along the hallway.

A bathroom with accessibility features. On the left, there is a shower area with a curtain and grab bars. In the centre, a toilet with grab bars on both sides and a black bin nearby. On the right, a sink with a soap dispenser above it. The floor is grey, and the walls are white. The ceiling is plain with a light fixture.

A large indoor sports hall with a polished wooden floor. Multiple netball courts are marked with blue and white lines. Several netball hoops are positioned throughout the space. The ceiling is high with exposed beams and numerous lights. On the left, there is a dark wall with a scoreboard. On the right, benches and equipment are lined up against the wall. In the background, a banner with "NISSAN" is visible above a seating area.

A large indoor sports arena with a polished wooden floor marked for basketball and volleyball. On the left, there are benches and a wall with a large number "5". The ceiling is high with exposed beams and numerous lights. In the centre, there are volleyball nets and poles. The right side has more seating and a dark staircase. The background features a sign reading "NISSAN ARENA" and large windows.

A spacious indoor sports arena with a polished wooden floor marked for netball. In the centre, a netball post with a protective cover stands prominently. On the left, there are rows of benches and a scoreboard. The ceiling is high with exposed beams and lighting fixtures. On the right, a large glass wall with "Nissan Arena" written on it. The background features more seating and additional netball posts.

A spacious indoor arena with a polished concrete floor. On the left, there is a wide corridor with waste bins and a patterned wall. The ceiling is lined with recessed lights. On the right, the arena features a wooden sports court with rows of seating and a sign reading "Nissan Arena." A small table with chairs is positioned near the court. The ceiling above the court has exposed beams and lighting fixtures.

A spacious indoor sports court with a polished wooden floor. On the right, there are blue benches and a sign that reads "PICK YOUR MUSIC HERE" and "NO FOOD OR DRINK ON COURTS." The left side features a large net dividing the court, with a scoreboard visible in the background. The ceiling is high with exposed beams and bright lighting. Vending machines are visible in the far right corner.

A large indoor sports arena with a polished wooden floor marked for basketball. On the left, there are doors and a scoreboard displaying "45:11" and "0-0". The right side features a tall, dark mesh divider. In the background, there are seating areas and a sign reading "NISSAN ARENA". The ceiling is high with exposed beams and bright lights.

A spacious gym with various exercise equipment. On the left, there are stationary bikes, yellow hurdles, and a rowing machine. In the centre, there are wooden boxes, medicine balls, and weightlifting benches. The right side features a green artificial turf area with weights and a blue mat. The ceiling has bright fluorescent lights, and the floor is a mix of black rubber and green turf. Walls have motivational posters and a whiteboard.

A hallway with a polished, speckled floor and a ceiling with recessed lighting. On the left, a long corridor with closed doors and signs on the wall. In the middle, a seating area with a green sofa and two red chairs against a wall with green foliage. On the right, a glass door leads to another area with covered items and an exit with glass doors showing an outdoor view.

A staircase descends into a lower level, bordered by glass and metal railings. On the left, a black sign with partial text is visible. On the right, a red car is parked. In the background, a sign reads "Food & Drink" with bins and a poster nearby. The floor is speckled with a textured metal mat at the top of the stairs.

A hallway with a lift in the centre, featuring a cartoon bird character on the door. Above, a sign reads "Food & Drink" with an arrow. To the left, large glass windows and a fire extinguisher mounted on the wall. To the right, a sign with directions and a glimpse into a seating area with benches and tables. The floor is polished and reflective, and the ceiling has recessed lighting.

A long, empty corridor with polished, speckled flooring and a white ceiling with recessed lighting. On the left, there are several closed doors and an emergency exit sign. In the middle, a partially open door with a "PUSH" sign is visible. On the right, more closed doors line the wall, leading to a distant end where a dark curtain or barrier is present. The corridor is well-lit and has a clean, modern appearance.

A hallway with a polished, speckled floor and a white ceiling with recessed lighting. On the left, an open door leads to a gym area with exercise benches and weight racks. A sign and hand sanitiser dispenser are mounted on the wall near the door. The corridor extends into the distance with several closed doors on the right and a window at the far end.

A spacious gym with a variety of equipment. On the left, there are weight plates of different colours and sizes on a rack. In the centre, there are exercise machines and a few benches. The right side has a row of dumbbells on racks and a yellow and blue storage unit. The floor is covered with dark carpet, and the ceiling has a grid pattern with fluorescent lights. Large windows in the background let in natural light.

A corridor with a polished, speckled floor and a white ceiling with recessed lights. On the right, a door is open, leading to a unisex toilet and change room, indicated by a blue sign. The walls are painted grey. On the left, there are closed doors and a sign hanging from the ceiling. At the end of the corridor, there is a glass entrance or exit with natural light coming through.

A spacious, accessible bathroom with a green speckled floor and white walls. On the right, there's a wall-mounted sink with a soap dispenser above it. In the centre, a toilet with support rails on both sides and a bin nearby. On the left, a folded wall-mounted changing table and a shower curtain rail. The ceiling is white with recessed lighting and ventilation.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Employ people with disability

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Ask all visitors if there are any specific needs to be met

• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

• We have a detailed map but could be updated (does not include existing access barriers)

• Website needs updating (in process)

• If things are not available on the website they can be provided on request

• Provide a detailed map of our facility, which includes accessible features.

COMMUNICATION

• Use Plain English / easy read signage and information (includes menus and emergency information)

• Provide clear, concise internal and external directional signage throughout your facility.

• We have multiple rooms that can be used as a 'quiet space' but do not have a designated room

• We are looking at design plans for a designated space for both quiet and prayer

VISION

• Provide digital communication materials (hard copy information is also available on line)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Have an appropriate area for toileting an assistance dog

• Have raised tactile buttons in our lifts

• Have handrails on all our stairways

• Have effective lighting throughout facility.

• Do not have Braille on all signage but do have it on all bathroom's signs

• Grass outside venue for assistance dogs

HEARING

• Have a hearing loop

• Have telephones which are compatible with hearing aids

• Have TVs with captioning option

• Have volume controlled phones

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas

• Have step free access to into our business premise

• Have step free access to the conference or function room

• Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.

• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

• Have an accessible public toilet which is unlocked

• Have wheelchair accessible picnic tables

• Have wheelchair access to amusements and activities

• Have a wheelchair/scooter charging station (power point) in an accessible location

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)

• Have a wheelchair accessible toilet

• Have a wheelchair accessible shower and change room

• Provide wheelchair access to gym

• Provide a low height counter suitable for a person using a wheelchair or a person of small stature

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

• 15 disability car parks in the closest parking lot (others around and close to venue)

• Do not have specific charging point for chairs but have multiple areas that are fit for purpose

• Have a counter that people with a wheelchair have accessed in the path (could be lowered)

PHYSICAL - HIGH SUPPORT NEEDS

• Have a bathroom which is fully accessible.

• Have inter connecting function spaces (not for long term use)

ALLERGIES AND INTOLERANCES

• Trained staff to respond to allergic reactions

• Have equipment to respond to anaphylactic shock such as epipens and defibrillator

• All catering (outside of individual staff preparation) is done by a catering company ACS

• All major cleaning is done by an external company TBM