MURRAYS on sixth

Logo

Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Allergies and Intolerances
  • A mature lady stands within Murrays on Sixth wearing a light yellow t-shirt and standing next to small Cérge character sitting on the menu table.
  • A concrete pathway going to the immediate right will lead you to an open area where there are tall trees and landscaped green grasses. The restaurant’s theme is black and white. The white façade of the café has a printed name “Murrays”, its logo and the year, 2010. Its walls and the patio umbrellas are white, too. The black shade includes the range of seating options outside the cafe including the bar stools and high tables.
  • The restaurant has a white patio with umbrellas, and on display on the façade is the name "Murrays" and the year when it was established. There are a variety of seating options outside which includes black bar stools and high tables. A white corner divider with a built-in plant case creates a partition between the outside seats and the dining area near the entrance door. The nearby tall building can also be seen from this angle that has plants and trees around it.
  • The left side of the glass entry door has a written sign from the restaurant that says “Acai bowl $16” and the phrase “Served with seasonal fruit, love & vitality granola”. The right side has the restaurant’s name - Murrays. Knives and forks are placed on utensil holders that are on the outside tables. These square tables are matched with black chairs and the inside offers more tables and chairs. The café has a selection of items on display on the immediate right as you enter the door.
  • A view from the inside of the café where you can see the view from the outside. Inside the café are hanging lamps and bulbs and a hanging plant. Different sizes of frames are posted on the right wall painted white. There are several sets of square tables and black chairs while near the entrance door is a display of food and drink items.
  • A minimalistic white and black theme that has the restaurant’s name, “Murrays” with the year when it was established which is 2014.
  • Two ladies posing for the camera within Murrays on Sixth cafe. The lady who is standing and on the left is wearing a dark blouse and jeans of a typical hospitality worker. The lady on the right is wearing a bright pink topic whilst sitting in her wheelchair. The food display cabinet and coffee machine dominate the background features.
  • A man and lady are posing for the camera at Murrays on Sixth cafe in Maroochydore. The lady who is standing and on the left is wearing a dark blouse and jeans of a typical hospitality worker. The man who is on the right is wearing a blue tshirt whilst sitting in his power wheelchair. A cafe seating area is notable in the background and a small Cérge character is placed on the cafe table to the left of the young man.
  • A mature lady stands within Murrays on Sixth wearing a light yellow t-shirt and standing next to small Cérge character sitting on the menu table.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Employ people with disability
• Ask all visitors if there are any specific needs to be met
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service
• Use Plain English / easy read signage and information (includes menus and emergency information)
• Trained staff in communicating with people with learning or behavioural challenges

VISION

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Trained staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
• Have an appropriate area for toileting an assistance dog
• Have effective lighting throughout facility.

HEARING

• Staff have understanding of people with hearing loss & incorporate finding ways to communicate.

PHYSICAL - MOBILITY

• Provide seating in common areas with a variety/range that include some with back rests.
• Staff trained to provide assistance upon request.

PHYSICAL - WHEELCHAIR

• Have a single 10cm step into our venue. Staff trained to assist customers as required.
• Rear door entrance with a zero step.

ALLERGIES AND INTOLERANCES

• Modify our cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
• Trained staff to respond to allergic reactions with emergency response procedure in place.