Mary Davies Library and Community Centre


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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Physical - High support needs
  • Allergies and Intolerances

GENERAL ACCESS

 Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
 Employ people with disability
 Trained staff in disability awareness

COMMUNICATION

 Use Plain English / easy read signage and information (includes menus and emergency information)
 A quiet space is available at the venue/ facility
 Provide clear, concise internal and external directional signage throughout your facility.

VISION

 Provide digital communication materials (hard copy information is also available on line)
 Have audio enabled lifts
 Have raised tactile buttons in our lifts
 Have handrails on all our stairways
 Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
 Have Braille and tactile signage on all information and paths of travel in some locations of the library.
 Have effective lighting throughout facility.
 Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.

HEARING

 Have a hearing loop
 Have TVs with captioning option
 Have volume controlled phones
 Caption some entertainment (TVs, live shows, performances)

PHYSICAL - MOBILITY

 Use floors/coverings which are slip resistant, firm and smooth
 Have grab rails in the bathroom
 Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

 Have step free outdoor pathways
 Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas
 Have step free access to into our business premise
 Have accessible seating areas in theatrette
 Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
 Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
 Have wheelchair accessible picnic tables
 Have wheelchair access to amusements and activities
 Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
 Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)
 Have step free access into some of the conference and function rooms.
 Have a wheelchair accessible toilet
 Have a wheelchair accessible shower and change room
 Provide a low height counter suitable for a person using a wheelchair or a person of small stature
 Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

PHYSICAL - HIGH SUPPORT NEEDS

 Have rooms which are interconnecting
 Have a Changing Places or Lift & Change toilet with a hoist and adult change table

ALLERGIES AND INTOLERANCES

 Trained staff to respond to allergic reactions
 Have equipment to respond to anaphylactic shock such as epipens and defibrillator