GENERAL ACCESS
• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
• Have measurements of key access points and features from Cérge Virtual Tour
• Provide details of the event location and providing a map including accessibility information of the local area.
COMMUNICATION
• Use Plain English / easy read signage and information (includes menus and emergency information)
• A quiet space is available at the venue/ facility
• Provide clear, concise internal and external directional signage throughout your facility.
• Use communication boards to support communication within Cérge Companion Website
VISION
• Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have an appropriate area for toileting an assistance dog
• Have tactile tiles prior to steps, ramps, roads and other hazards.
• Have effective lighting throughout facility.
• Dedicated Scented Sensory Garden
HEARING
• Have a low noise areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions
PHYSICAL - MOBILITY
• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Have grab rails in the bathroom
PHYSICAL - WHEELCHAIR
• Have step free outdoor pathways
• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas
• Have an accessible public toilet which is unlocked
• Have wheelchair accessible transport options available in the general vicinity
• Have a wheelchair accessible toilet
• Have two wheelchair accessible parking spaces with wheelchair accessible signage clearly displayed























































