Kurri Kurri Aquatic and Fitness Centre


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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Allergies and Intolerances

GENERAL ACCESS

 Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
 Accept the Companion Card
 Employ people with disability
 Trained staff in disability awareness
 Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
 Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
 Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
 Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.
 Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

COMMUNICATION

 Use Plain English / easy read signage and information (includes menus and emergency information)
 Trained staff in communicating with people with learning or behavioural challenges
 Provide clear, concise internal and external directional signage throughout your facility.

VISION

 Provide information in large print
 Use easy read fonts in our signage and communication materials (Helvetica and Arial)
 Have handrails on all our stairways
 Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
 Have effective lighting throughout facility.

HEARING

 Have TVs with captioning option
 Have volume controlled phones
 Have visual alerts for emergencies (Include flashing light)

PHYSICAL - MOBILITY

 Use floors/coverings which are slip resistant, firm and smooth
 Use non-slip tiles in the bathroom or slip resistant matting
 Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.
 Have grab rails in the bathroom (accessible bathrooms)

PHYSICAL - WHEELCHAIR

 Have step free outdoor pathways
 Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas
 Have step free access to into our business premise
 Have step free access to the conference or function room
 Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
 Have wheelchair access to amusements and activities
 Provide portable hoist
 Have a wheelchair accessible toilet
 Have a wheelchair accessible shower and change room
 Provide wheelchair access to pool
 Provide wheelchair access to gym
 Have a pool ramp/hoist enabling entry into pool
 Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
 Have 5 accessible car parking spaces

ALLERGIES AND INTOLERANCES

 Modify our cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
 Trained staff to respond to allergic reactions
 Adhere to The Food Authority requirements for allergy management in food preparation
 Have equipment to respond to anaphylactic shock such as epipens and defibrillator