Harrup Park and Great Barrier Reef Arena

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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Physical - High support needs
  • Allergies and Intolerances
  • A spacious, accessible bathroom with a white toilet in the centre, equipped with stainless steel grab bars on both sides. To the right, a white sink is partially visible. On the left, a wall-mounted paper towel dispenser is present. The walls are light-coloured, and the floor is tiled in a light grey pattern. A power outlet is visible on the right wall. The ceiling is plain with a vent.
  • A road leads towards a parking area filled with cars on the right. On the left, a large sign reads "HP Harrup Park" with an advertisement for a cricket match between Australia A and India A. The sign is surrounded by palm trees and greenery. In the background, tall floodlights and a building are visible, likely part of a sports complex. The pavement is bordered by grass on both sides.
  • A modern building with a curved roof and a large entrance canopy. The facade features a mix of blue, grey, and beige panels. "Harrup Park Country Club" is prominently displayed on the right side. In front, there is a marked "Drop Off Zone" on the asphalt. The left side has a small garden with shrubs and a tall floodlight in the background.
  • A paved walkway on the left with a metal bollard and a sign reading "Great Barrier Reef Arena" surrounded by greenery. Trees with lush foliage line the path. On the right, a road with cars and a footpath bordered by grass and palm trees. A utility pole stands near the road. The area is well-maintained with a mix of concrete and grassy surfaces.
  • A large car park with numerous vehicles, including white and silver cars, is in the foreground. In the background, there is a stadium with tall floodlights and a curved roof. Trees and small shrubs are scattered around the parking area. A red pedestrian bridge is visible on the left side, and the ground is paved with asphalt.
  • A pathway runs through the centre, bordered by green plants and leading to a structure with a roof. On the left, a chain-link fence encloses tennis courts. On the right, a car park with several vehicles, including a prominent orange car, is visible. A large tree provides shade near the parked cars. Tall floodlights are visible in the background, and the sky is clear with a few clouds.
  • A car park with several vehicles on the right, including a blue car and a few white ones. A large tree provides some shade. In the centre, a tall floodlight tower stands near a sports field, with a red-roofed structure in the background. On the left, a fenced area with greenery and a pathway runs alongside it. The ground is paved with visible markings, and a directional arrow points forward.
  • Entrance with a tiled floor leading to a set of stairs. The ceiling has a grid pattern with recessed lighting. Two cylindrical columns flank the entrance, which has glass doors displaying colourful promotional posters. The walls are a mix of blue and light grey tiles. On the right, a potted plant is placed near the door. Small bushes are visible in the foreground.
  • A curved, dark grey wall with a metal handrail on the left leads to a building with a striped facade in the centre. The path is tiled and bordered by a low wall with plants. On the right, a blue vehicle is partially visible, parked on a concrete surface. In the background, there are parked cars and a yellow-roofed building, with trees and a lamppost visible.
  • Entrance with a set of grey tiled steps leading up to glass doors. A metal handrail runs up the centre. On the left, a dark wall with a security camera and a fire alarm. Signs on the glass doors display opening hours and promotions. On the right, two potted plants sit beside the entrance. The ceiling has a slatted design, and the walls are a mix of dark and light panels.
  • A modern interior with a tiled floor and a curved ceiling featuring recessed lighting. On the left, there's a patterned carpet, a bench, a potted plant, and a banner for the Mackay Sports Foundation. In the centre, a circular chandelier hangs above a wooden reception desk with plants. To the right, a counter with vertical wooden slats and a digital screen. In the background, tables and chairs are visible, suggesting a dining area.
  • A reception area with a curved wooden desk in the centre, featuring a sign that reads "Harrup Park Country Club." Behind the desk are computers and a rack with clothing. On the left, a poster advertises a cricket match between Australia A and India A. The floor is tiled in a light grey pattern, and the ceiling has recessed lighting. On the right, a wall-mounted speaker and framed documents are visible. A potted plant and umbrella stand are near the desk.
  • A modern interior with a curved reception desk on the right, featuring a sign for Harrup Park Country Club. Behind the desk are vertical wooden slats and potted plants. In the centre, a partition with greenery separates the space. On the left, a dining area with wooden tables and chairs on a patterned carpet. The ceiling has recessed lighting and decorative hanging lights. The floor is tiled in light grey.
  • A spacious indoor area with a patterned carpet in shades of orange, black, and beige. On the left, there are several round tables with orange chairs, and a person is visible near a counter. In the centre, more tables with brown chairs are arranged. The ceiling features modern, artistic light fixtures. On the right, a digital screen displays a sports event, and an ATM is situated nearby. The walls have decorative panels and plants.
  • A modern café counter with a marble top is in the centre, featuring a coffee machine with colourful cups stacked on top. To the left, a glass display case shows various pastries. Behind the counter, shelves hold more cups and decorative plants. The floor is a mix of tiled and patterned carpet, and the ceiling has a curved design with recessed lighting. On the right, a metal handrail is visible, leading to a seating area with wooden chairs.
  • A modern café interior with a patterned carpet floor. On the left, there are long brown benches with small wooden tables and light brown chairs. Decorative wavy panels with plants are behind the seating. In the middle, more tables and chairs are arranged. On the right, a counter with a coffee machine, cups, and a display case. The ceiling has recessed lighting and hanging fixtures.
  • A spacious café interior with a modern design. On the left, there are several wooden tables and chairs on a patterned carpet with orange and black tones. In the centre, a counter with a coffee machine and display case is visible, surrounded by light wood panelling. On the right, more seating is arranged near large windows, allowing natural light to enter. The ceiling features abstract light fixtures, and a potted plant is placed near the railing.
  • A spacious indoor area with patterned carpet flooring. In the foreground, a potted plant sits between two wooden pillars. The room features several wooden tables and chairs arranged throughout. Large windows in the background allow natural light to enter, revealing a view of parked vehicles outside. The ceiling is fitted with recessed lighting, and there are metal handrails on either side of the entrance.
  • A modern interior space with a patterned carpet floor. On the left, there is a small wooden table with two chairs. Beyond that, a seating area with several tables and chairs is visible through large glass windows. On the right, a ramp with metal handrails leads down a corridor. The ceiling is fitted with recessed lighting, and the walls are painted in a neutral tone.
  • A spacious interior with a patterned carpet floor featuring abstract designs in orange, blue, and grey. On the left, there are steps with a metal railing and a potted plant. The middle area has wooden tables and chairs arranged in rows. The back wall displays two screens with greenery above them. On the right, large windows with blinds allow natural light in. The ceiling is fitted with recessed lighting and air vents.
  • A modern interior with a bar area in the centre, featuring a wooden counter and a digital screen above displaying information. The left side has a hallway with patterned wallpaper and tiled flooring leading to a seating area with visible tables and chairs. On the right, there are round tables with orange chairs on a patterned carpet. The ceiling is fitted with recessed lighting, and large windows in the background allow natural light to enter.
  • A public restroom with grey tiled walls and a light-coloured tiled floor. On the left, there is a small white sink with a soap dispenser above it. In the centre, a toilet with grab bars on both sides and a toilet roll holder on the right. A blue paper dispenser is mounted on the wall behind the toilet. On the right, a baby changing station with a white surface and green frame. The ceiling is plain with a vent.
  • A spacious indoor area with a modern design. On the left, a large screen displays a welcome message above two kiosks and a potted plant. In the centre, a column stands in front of a dining area with wooden tables and chairs. The floor is a mix of patterned carpet and grey tiles. On the right, a bright digital sign is visible near the entrance, which leads to an outdoor area with more seating. The ceiling is fitted with recessed lighting and air vents.
  • On the left, a digital screen displays a green advertisement with a person holding a piggy bank. Below it, two touchscreen kiosks stand beside a potted plant. In the middle, a wooden stand with a sign instructs visitors to wait. On the right, a spacious dining area with wooden tables and chairs is visible, with large windows in the background. The ceiling is high with modern lighting, and the floor is covered in a patterned carpet.
  • A spacious dining area with wooden tables and chairs arranged neatly. The floor is covered with a patterned carpet. Large potted plants are placed around the room. The ceiling is high with intricate wooden light fixtures. On the left, a large flat-screen TV is mounted on a light-coloured wall. The back wall features a serving counter with kitchen equipment visible. The right side has more seating and a partially visible sign. The lighting is bright and evenly distributed.
  • A spacious dining area with wooden tables and chairs arranged neatly. In the foreground, there are large potted plants. The background features a counter with hanging lights and a service area. On the left, a blue door marked "Kids Club" is visible, with high chairs nearby. The carpet has a patterned design, and the ceiling is high with recessed lighting.
  • A spacious dining area with wooden tables and chairs arranged neatly. On the left, there's a serving counter with hanging lamps and a cash register. The floor is covered with a patterned carpet, and large potted plants are placed throughout. The ceiling is high with decorative woven light fixtures. At the back, large windows allow natural light to fill the room, and the walls are painted in neutral tones.
  • A spacious dining area with numerous wooden tables and chairs arranged in rows. The floor is covered with a patterned carpet in shades of blue and red. On the left, there are more tables and a menu stand with the number 29. The ceiling is high with large, woven light fixtures hanging down. In the background, a sign reads "The Lunch Room" on a wall, and there are potted plants near the entrance. The ceiling has recessed lighting and air vents.
  • A spacious dining area with numerous wooden tables and chairs arranged in rows. The floor is covered with a patterned carpet in shades of blue and red. On the left, there are more tables and a menu stand with the number 29. The ceiling is high with large, woven light fixtures hanging down. In the background, a sign reads "The Lunch Room" on a wall, and there are potted plants near the entrance. The ceiling has recessed lighting and air vents.
  • A spacious interior with a modern bar in the centre, featuring a curved counter and a variety of drinks displayed behind. On the left, there are several wooden tables and chairs on a patterned carpet. The ceiling is adorned with recessed lighting. To the right, a tiled floor leads up a few steps to another area with more seating and greenery. Multiple screens displaying information are mounted on the walls.
  • A spacious indoor area with a modern bar on the right, featuring a curved counter and a variety of drinks displayed. On the left, large windows provide a view of a green outdoor area, with several flat-screen TVs mounted above. The centre has high tables and chairs on a patterned carpet. The ceiling is equipped with recessed lighting and air conditioning vents.
  • A spacious, modern dining area with a mix of high and low wooden tables and chairs. On the left, there are several screens mounted on the wall above a long counter. The centre features a bar area with stools. The right side has large windows allowing natural light to flood in, with views of greenery outside. The floor is carpeted with a patterned design, and the ceiling is fitted with recessed lighting and air conditioning units.
  • A spacious outdoor seating area with dark wooden flooring and a high ceiling. On the left, there are several wall-mounted televisions and a glass door leading inside. In the middle, there are multiple high tables with stools, some in white and others in black. On the right, the area opens up to a view of a green sports field with a distant grandstand. The ceiling is light-coloured, and the area is partially covered, providing shade.
  • A cricket ground with a lush green field is on the left, surrounded by a white picket fence. Tall floodlights and a scoreboard are visible in the background. On the right, there is a covered seating area with high tables and wooden stools on a wooden deck. A glass barrier separates the seating area from the field, with a sign indicating a buffer zone. The sky is partly cloudy.
  • Outdoor seating area with artificial grass flooring. On the left, there are steps leading to a raised platform with high stools and tables. In the centre, potted plants and a white picket fence border a sports field. On the right, several tables and chairs are arranged under a canopy. Overhead, string lights are visible. In the background, a large scoreboard and floodlights can be seen, along with trees and a distant building.
  • Entrance to "The Lancaster Rooms" with a sign on the wall. On the left, a staircase with a metal railing leads up, flanked by potted plants. A sign indicates restrooms. The floor is covered with a patterned carpet. On the right, a wooden table with chairs is positioned near a large window, offering a view of a green outdoor area. The ceiling is dark with recessed lighting.
  • On the left, there is a glass display case filled with various memorabilia, including books, a cricket bat, and trophies. The right side features a glass wall with a sign reading "Snow Johnson Boardroom" and an "Occupied" notice. The floor is carpeted with a geometric and swirling pattern, and the ceiling has recessed lighting and air vents. In the background, there are tables with black tablecloths and a potted plant.
  • A display cabinet with multiple glass sections showcasing various trophies, plaques, and memorabilia. On the left, there are trophies and books. The centre features shields, a trophy, and bottles. On the right, more trophies and a cricket bat with balls are visible. The cabinet is set against a white wall with a patterned carpeted floor.
  • A conference room with patterned carpet and a ceiling with recessed lighting and air vents. On the left, there are black-draped tables and a doorway leading to another room with a chandelier. In the centre, several tables are arranged with plates and napkins. On the right, large glass doors with curtains open to a view of a green outdoor area. The walls are decorated with light-coloured panels and floral wallpaper.
  • A spacious room with a patterned dark carpet featuring swirling designs. On the left, there's a bar area with a mirrored backdrop and shelves stocked with bottles. In the centre, several tables are covered with black tablecloths, each with stacks of white plates. The walls are decorated with moulding and sconces. The ceiling is equipped with recessed lighting, air vents, and a projector. A doorway on the right leads to another room.
  • A wooden deck with wicker chairs lined up against large glass sliding doors on the left. Inside, a room with patterned carpet, tables, and a mirrored wall is visible. On the right, the deck extends with more seating and a high table with stools. Above, a wooden pergola provides partial shade. In the background, a red structure and stairs are visible, leading to an open area.
  • Rows of black stadium seats on a wooden platform in the foreground, facing a large, well-maintained green sports field. A white picket fence surrounds the field. In the background, there are tall floodlights and a scoreboard on the right. A large building with a red roof is on the left, and trees and smaller structures are visible in the distance. The ceiling is partially visible, with metal beams overhead.
  • A cricket ground with a well-maintained green field on the left, bordered by a white picket fence. In the background, there are tall floodlights and covered seating areas. On the right, a modern building with large glass windows and doors, featuring a wooden deck with tables and chairs. The deck is spacious, with a clear view of the field.
  • A spacious conference room with round tables covered in black tablecloths and surrounded by chairs. On the left, large windows with curtains allow natural light in. In the centre, a large projection screen is visible. On the right, a drinks station with a Pepsi vending machine is present. The ceiling features multiple ornate chandeliers, and the carpet has a geometric pattern in dark tones. The walls are decorated with moulding and light fixtures.
  • A spacious conference room with round tables covered in black tablecloths, surrounded by chairs. On the left, there's a small bar area with a sign reading "The Lavada Room" and a fridge stocked with drinks. The right side features large windows with beige curtains. The ceiling is adorned with multiple crystal chandeliers, and the floor has a patterned carpet in dark tones.
  • A public toilet with a mosaic-tiled wall on the left, featuring a small sink, a soap dispenser, and a paper towel dispenser. Below is a black waste bin. On the right, a toilet with a blue seat is equipped with grab bars for accessibility. The floor is tiled in a light brown colour, and the ceiling is plain with recessed lighting.
  • A wide concrete pathway leads to the Great Barrier Reef Arena, with a large sign in the centre. The arena has a modern design with a circular roof and visible floodlights. On the left, there are street lamps and a grassy area with trees. On the right, a red building with large windows is visible. The area is landscaped with shrubs and plants near the entrance.
  • A paved walkway leads up to a stadium on the right, with a sign reading "Great Barrier Reef Arena." The stadium has a modern design with a slanted roof and large floodlights. On the left, there are several tall light poles and a landscaped area with grass and small shrubs. The foreground features a low brick wall bordering a grassy patch. The background includes more greenery and a clear view of the stadium structure.
  • A sports arena with a red and grey exterior. In the foreground, there are landscaped gardens with various green shrubs and plants. A tall light pole stands near a sign that reads "Great Barrier Reef Arena." The ground is paved with a light brown surface. The arena structure features open sections supported by black beams.
  • Concrete steps with metal railings lead up to a covered area supported by dark pillars. To the right, a wooden deck features several high tables and chairs. A grey tiled wall with a red sign is adjacent to the steps. In the background, a green field is visible with tall floodlights and trees. The ceiling is dark and slatted, and the floor is a mix of concrete and wood.
  • On the right, there is a building with a textured brick wall and a large open doorway. A red sign is mounted on the wall. A staircase with a metal railing ascends alongside the building. On the left, there is a paved area with red flowering bushes and several streetlights. The background features trees and a distant view of a road. The ground is a mix of red and beige concrete.
  • A public toilet entrance with three sections. On the left, a door with a large red dotted wheelchair symbol and a sign indicating a unisex toilet. In the centre, a corridor with a red dotted male figure on the wall. On the right, a red dotted female figure next to a sign for a female ambulant toilet. The walls are light grey with darker grey at the bottom, and the floor is a mix of beige and black. The ceiling is plain with two light fixtures.
  • A public restroom with grey brick walls and a dark tiled floor. On the left, there's a paper towel dispenser. In the centre, a toilet with grab bars on both sides and a toilet roll holder. To the right, a bin with a purple liner and a wall-mounted sink with a soap dispenser. Above, a green ventilation duct is visible on the ceiling.
  • A large, modern building with a curved roof on the left, featuring a combination of dark grey and beige panels. The building has a row of windows near the top. In front, there's a paved walkway with a few small plants. On the right, a wide, empty asphalt road curves gently, bordered by landscaped areas with young trees and shrubs. Several tall streetlights line the road, and in the background, there are more trees and a fenced area.
  • A modern building with a brown roof and a beige facade, featuring the sign "Great Barrier Reef Arena" above the entrance. The lower part of the building is clad in dark grey tiles. Two small trees are planted in front, flanking the entrance. A tall streetlamp stands to the right. The ground is paved with a mix of grey and beige surfaces.
  • A modern interior space with a light-coloured tiled floor and a white ceiling featuring recessed lighting. On the left, there are two metallic lift doors with a red sign listing destinations. The back wall is wooden with a row of small framed pictures. On the right, a long wooden bench is positioned against a wall adorned with a detailed mural of marine life, including fish and coral.
  • On the left, large glass windows reveal a view of trees and a pathway outside. In the middle, a metallic lift with closed doors is set into a white wall. To the right, a dimly lit hallway leads to a room with framed pictures on the wall. The floor is tiled in a light colour, and the ceiling is white with recessed lighting.
  • A sports field with well-maintained green grass in the foreground. In the background, there is a long, covered grandstand with rows of seating. To the left, a tall floodlight tower stands prominently. The area around the grandstand is open, with a few trees visible in the distance.
  • A sports stadium with a covered seating area on the right, supported by black metal beams. The seating area has rows of green and grey seats facing a well-maintained grass field. On the left, a concrete walkway with metal railings leads up to the seating area. In the background, there are trees and a few buildings visible beyond the field. The ceiling of the covered area is made of corrugated metal.
  • View from a covered stadium seating area overlooking a cricket field. In the foreground, two empty seats face the field. The grass is neatly mowed in alternating light and dark green stripes. Surrounding the field are tall floodlights and a few trees. In the background, there are small buildings and more seating areas. The ceiling above the seating area is wooden with visible beams.
  • A covered viewing area overlooking a green sports field. In the foreground, there are several empty seats and a concrete floor. A red sign on the left indicates directions to corporate/media suites and toilets. The background features a well-maintained grass field with tall floodlights and trees. The ceiling is supported by black beams.
  • Rows of empty stadium seats curve around the right side, under a large, overhanging roof supported by black beams. The foreground shows metal railings and a concrete floor. On the left, a well-maintained grass field is visible, with white fencing along its perimeter. In the background, there are additional seating areas, trees, and tall floodlights. Buildings and a few parked cars are visible beyond the field.
  • A sports locker room with a door labelled "HOME" on the right. To the left, there's a tiled area with a bench and a wall-mounted dispenser above a bin. The floor is tiled in this section. In the background, the main room has a green carpet and features lockers with sports-themed graphics. The ceiling is dark with bright lights.
  • A spacious locker room with a grey and green patterned carpet. On the left, there are lockers with images of athletes in action. The back wall also features similar lockers with colourful panels. A green recycling bin is positioned on the right. The ceiling is dark with bright overhead lights, and there are two rectangular windows high on the back wall. A wooden bench is visible on the right side.
  • A modern public restroom with grey tiled flooring and walls. On the right, there are four sinks with mirrors above them, each equipped with a soap dispenser. A paper towel dispenser and a bin are near a closed door. On the left, a wooden bench runs along the wall with coat hooks above it. The ceiling is white with recessed lighting.
  • A spacious locker room with a blue carpeted floor. On the left, there are lockers with colourful panels featuring sports figures. In the centre, a whiteboard and a green bin are visible. The ceiling has exposed ducts and bright lights. On the right, an open door leads to another room with a table and chairs. A wall-mounted TV is above the doorway.
  • A spacious locker room with a blue carpeted floor. Lockers line the walls, each featuring colourful graphics of athletes in action. The lockers have a white base with a wooden bench below. The ceiling is dark with exposed ductwork and bright overhead lights. Two small windows near the ceiling allow natural light in. A recycling bin is visible on the right side.
  • On the left, there's an open doorway leading to an interior space with green carpet and sports-themed wall panels. In the middle, a fire hose reel and extinguisher are mounted on a reddish-brown wall. On the right, a metal mesh door is open, leading outside to a grassy area with a clear view of the outdoors. The floor is carpeted inside and transitions to a concrete surface outside.
  • A hallway with a beige carpet and light-coloured walls. On the left, there is a door marked "Communications Room" and an elevator. Further left, a glass door leads outside, with a fire extinguisher and restroom signs nearby. On the right, a long corridor extends with several doors and a window at the end. The ceiling has recessed lighting and air vents.
  • A hallway with a partially open wooden door leading into a room labelled "The Reef Room". To the left, a sign reads "Scawfell Island Suite". Inside the room, round tables and chairs are visible. The floor is carpeted, and the ceiling has circular light fixtures. On the right, a closed white door with a handle and a small control panel is mounted on the wall.
  • A conference room with round tables covered in black tablecloths, surrounded by brown chairs. On the tables are trays with snacks and napkins. The left side features large windows with a view of a sports field. The ceiling has circular light fixtures. On the right, there's a red door, a microphone stand, and a bin. The floor is carpeted in a grey pattern.
  • A room with large windows overlooking a sports field. In the foreground, there are round tables covered with black tablecloths and surrounded by chairs. On the tables are trays with snacks. The ceiling features circular light fixtures. In the background, the view includes a green field, a scoreboard, and buildings. The floor is carpeted with a patterned design.
  • A room with large glass windows offering a view of a sports field. On the left, there are orange chairs lined up against the window. On the right, there are tables covered with black cloths and surrounded by chairs. The ceiling is dark with circular light fixtures, and the floor has a patterned carpet. A black bin is placed near the windows.
  • A hallway with a door labelled "The Chairman's Room" in the centre. To the left, there's a closed shutter window and a wall plaque. On the right, a closed white door with a handle. Through the open door, a room with round tables and chairs is visible, with large windows showing an outdoor view. The ceiling inside the room has circular light fixtures. The floor is carpeted with a patterned design. An exit sign is above the door.
  • A conference room with round tables covered in black tablecloths, surrounded by brown chairs. On the left, large windows offer a view of a green field. The ceiling features circular light fixtures. On the right, a counter with plates, cups, and a coffee machine is visible. The floor is carpeted with a patterned design, and there is a fire extinguisher near a wooden door.
  • A conference room with round tables covered in black tablecloths, surrounded by brown chairs. Each table has small plates with snacks. Large windows on the right and centre offer a view of a green outdoor area with trees and buildings. The ceiling features circular light fixtures and air vents. The floor is carpeted in a neutral tone. A door is visible on the right, and an emergency exit sign is on the left wall.
  • A spacious, accessible bathroom with a white toilet in the centre, equipped with stainless steel grab bars on both sides. To the right, a white sink is partially visible. On the left, a wall-mounted paper towel dispenser is present. The walls are light-coloured, and the floor is tiled in a light grey pattern. A power outlet is visible on the right wall. The ceiling is plain with a vent.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Employ people with disability
• Trained staff in disability awareness
• Ask all visitors if there are any specific needs to be met
• Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

COMMUNICATION

• Trained staff in communicating with people with learning or behavioural challenges
• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Provide digital communication materials (hard copy information is also available on line)
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have handrails on all our stairways
• Have effective lighting throughout facility.
• Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.

HEARING

• Have TVs with captioning option

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Have grab rails in the bathroom
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
• Have step free access to into our business premise
• Have step free access to the conference or function room
• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
• Have an accessible public toilet which is unlocked
• Have wheelchair access to amusements and activities
• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
• Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)
• Have a wheelchair accessible toilet
• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
• 4 accessible car parking spaces

PHYSICAL - HIGH SUPPORT NEEDS

• Have a Changing Places or Lift & Change toilet with a hoist and adult change table

ALLERGIES AND INTOLERANCES

• Modify our cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
• Trained staff to respond to allergic reactions
• Adhere to The Food Authority requirements for allergy management in food preparation
• Have equipment to respond to anaphylactic shock such as epipens and defibrillator