Gungahlin Leisure Centre

Access Guide

General Access
Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair
Physical - High support needs
Allergies and Intolerances

The building is a low-rise concrete structure with contrasting blue trim, and the facility name is displayed at the entrance. The building's concourse features a spacious concrete area. On the left, bike racks are positioned near the grass area. To the right, two small trees are in large concrete pots. The concrete floor has blue markings. The building has a blue fence railing and blue shade cloths. Tall trees fill the area on the right.

The car park features accessible parking slots marked with blue wheelchairs and yellow diagonal lines. Several cars of various models and colors are parked. On the right, a step-free ramp leads to the spacious building concourse. The building is a low-rise concrete structure with contrasting blue trim. Tall trees surround the area.

The entrance has double automatic glass doors. Truncated domes are installed on the left. Banners and reminders are affixed to the glass wall. To the right is a blue railing. Inside, a free-standing banner stands in the middle.

The entrance comprises automatic glass doors. Pots of snake plants and ornamental plants are positioned on the right. Inside, a free-standing banner is placed in the middle. To the left, cushioned seating and a board filled with flyers are present. To the right, movable plastic tables and chairs are arranged. Further in is the reception desk with a flatscreen TV displaying a welcome message.

On the left is a spacious, long open corridor with a large glass display rack showcasing the venue's achievements—trophies, awards, and a collection of books. To the right is a pot of monstera plant. The right wall displays facilities information, adjacent to a movable table and chairs. A flat-screen TV is mounted on top. Further in is the reception desk, with a free-standing banner positioned near the wooden display rack.

In the middle is the reception desk, featuring distinctive royal blue panels, adorned with flowers and indoor plants, with staff behind the counter. On the right, a retail area displays swimwear and accessories. To the left is a turnstile entry leading to the locker area. Flatscreen TVs are mounted on the wall. To the far left is the indoor aquatic facility. The ceiling is all white with fluorescent lights, and the floor has grey tiles.

To the right is a retail area featuring swimwear, goggles, slippers, and other swimming accessories. A manual glass door is positioned next to it. Movable tables and chairs are arranged on the right. A fridge with cold drinks is positioned in the corner, and on top of it is a flatscreen TV. The indoor pool is ahead, and banners are visible near the entrance. The floor has grey tiles, and the white ceiling has a design resembling the floor tiles below it.

In the middle is the reception desk, featuring distinctive royal blue panels with staff behind the counter. A display rack is positioned behind the counter. Two flat screen TVs are mounted on the wall. A banner is positioned on the right. The ceiling is all white with fluorescent lights, and the floor has grey tiles.

In the middle is a cafe featuring a food rack with fresh salad bowls, sandwiches, and wraps. To the left is a fridge filled with cold drinks. A silver rubbish bin is next to it. To the right is an ice cream freezer and a beverage dispenser. The glass wall on the right allows a view of the outside. Movable chairs and tables in bright shades of green and orange are arranged. A flat-screen TV is mounted on the middle wall near the white ceiling.

In the middle is an automatic glass sliding door. Posters are affixed to the left door. A section of the blue reception desk is visible on the left. Banners are positioned on both sides. Movable tables and chairs, along with indoor plants, are positioned on the right. Inside, the Kids Pool is visible. Exposed blue beams dominate the ceiling. Swimmers are using the pool.

In the middle is the Toddler Splash Pool, equipped with water sprays and fountains. Adjacent to it is the Training Pool, separated by half-circle fence railings. To the left is the lap pool, equipped with floating ropes. On the right, movable plastic chairs and tables are positioned near the glass wall. The ceiling features a white industrial look with exposed blue metal beams. The pool is occupied by guests.

In the middle is the Toddler Splash Pool, equipped with water sprays and fountains. Adjacent to it is the Training Pool, separated by a half-circle fence. On the right, movable plastic chairs and tables are positioned near the glass wall. On the left, blue lockers are against the wall near the accessible change rooms. The ceiling features a white industrial look with exposed blue metal beams. The pool is occupied by guests.

The 50m Lap pool features stairs and ramps with handrails on each side, along with floating ropes. To the left, free-standing banners line the pool deck, and tiered seating is available on the far left. Glass walls surround the area, and the ceiling has an industrial look with exposed black and blue metal beams, large aircon vents, and LED lights. Two people are seen on the pool deck.

The 50m Lap pool has a ramp entry with handrails and floating ropes. To the far left is the kids' splash pool. Free-standing banners line the pool deck, and tiered seating is available on the far right. Glass walls surround the area, and the ceiling has an industrial look with exposed black and blue metal beams, large aircon vents, and LED lights. Two people are seen on the pool deck. Poles hold a string banner that runs across the pool.

The 50m Lap pool features a ramp entry with handrails and floating ropes. To the right, diving boards with blue covers are arranged on the raised pool deck. A handrail is installed on the corner of the pool. To the far right is tiered seating, and to the far left is the kids' pool. Poles hold a string banner that runs across the pool. Glass walls surround the area, and the ceiling has an industrial look with exposed black and blue metal beams, large aircon vents, and LED lights.

The 50m pool with two sets of dive blocks sitting to the left. Small flags hang over the pool. The blue steel beams are a dominant feature from the ceiling.

A pool with the dominant blue steel beams hanging from the ceiling. Two lifeguards are walking around the pool. The colourful kids splaspark is in the background.

To the left are three showers. Directly ahead is a corridor leading to the bathroom's. A yellow and blue rubbish bin are on the right of the corridor. Three aquatic wheelchairs are placed to the right of the entrance to the corridor. 'Gungahlin Swim School' is written in black on the wall above the wheelchairs.

Inside an accessible bathroom with a vivid lime green tiled wall and a grey tiled wall. To the right is a bench seat adjacent to the shower. Directly ahead is the toilet and to the left is the hand dryer and a glimpse of the handbasin

The fitness room is spacious, with black rubber tiles covering the floor. Mirrors line the left wall, while a flat-screen TV, wall fans, a clock, and audio speakers are affixed to the upper walls. In the middle, an inward-opening glass door is present. Fitness equipment is arranged near the door, alongside red plastic chairs. The ceiling and walls are consistently white.

Two turnstiles are positioned at the entrance—one on the left for exit and the other on the right for entry, each with clear markings. Upon entry, the Program Room is on the left, and to the right is a blackboard with posters. A flat-screen TV is mounted on the left wall near the ceiling, above a plant box and a rubbish bin. To the far right is the locker area, cushioned seating, and a glass door. The ceiling and walls are white, and the floor features grey tiles.

Two glass doors, each labeled, stand side by side. The left door grants access to the Program Room, while the right one leads to the Fitness Room. Inside, storage racks and machines are visible. Between the doors, a red plant with an indoor plant to its right stands atop a stool, holding a poster. A flat-screen TV is mounted on the upper right, above a rubbish bin. An alcohol dispenser is affixed to the wall, alongside posters. The floor has grey carpets and the ceiling and walls are all white.

Within the gym, an arrangement of cardio machines, smith machines, Lat Pulldown machines, and other cardio and strength equipment is found on the left. Neatly stacked stability balls occupy the right. A dividing wall separates sections. Flat-screen TVs and wall fans are affixed to the walls. The ceiling showcases a white porous design illuminated by fluorescent lights. The floor is covered with black rubber tiles.

Inside the gym, cardio and strength equipment lines the left side—smith machines, Lat Pulldown machines, and more. Neat stacks of stability balls fill the right. A dividing wall separates areas. Flat-screen TVs and wall fans are fixed to the walls. The ceiling exhibits a white porous design, lit by fluorescent lights. The floor features black rubber tiles. On the right, a window with a glass wall provides natural light.

On the left, are bench press machines; in the middle, Smith Machines by a mirror, surrounded by free weights and resistance machines. On the right are row machines and cardio machines. An accessible bathroom is located on the left, behind the middle wall. Black rubber tiles cover the floor. Flat-screen TVs and wall fans are mounted on the upper wall. The ceiling is uniformly white, adorned with fluorescent lights.

Accessible bathroom with white tiled walls and a green-tiled floor. On the left, a shower area with a blue and white chevron-patterned curtain and a handheld showerhead. In the centre, a toilet with grab bars and a toilet paper holder. On the right, a wall-mounted sink and a paper towel dispenser. A sign is visible above the dispenser. The ceiling is white with a circular light fixture.

A spacious gym room with a dark rubber floor and a high ceiling with fluorescent lights. The left wall has several mounted fans and speakers. The right wall is covered with large mirrors reflecting the room. At the far end, there are large windows allowing natural light in, and a small platform with exercise equipment like weights and mats. A television is mounted above the windows.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Accept the Companion Card

• Employ people with disability

• Trained staff in disability awareness

• Ask all visitors if there are any specific needs to be met

• Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

• Have measurements of key access points and features such as doorway widths via Cérge Virtual Tour

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

• Trained staff in communicating with people with learning or behavioural challenges

• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Have Braille and tactile signage on all information and paths of travel

• Provide digital communication materials (hard copy information is also available on line)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Trained staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)

• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

• Have effective lighting throughout facility.

• Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.

HEARING

• Have TVs with captioning option

• Have volume controlled phones

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Have step free access to into our business premise

• Have step free access to the conference or function room

• Have an accessible public toilet which is unlocked

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas.

• Have a wheelchair accessible toilet

• Have a wheelchair accessible shower and change room

• Provide wheelchair access to pool

• Provide wheelchair access to gym

• Have a pool ramp/hoist enabling entry into pool

• Provide a low height counter suitable for a person using a wheelchair or a person of small stature

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

• Have at four (4) wheelchair accessible parking spaces with wheelchair accessible signage clearly displayed

• Have wheelchair accessible transport options available in the general vicinity

PHYSICAL - HIGH SUPPORT NEEDS

• Have a bathroom which is fully accessible and equipped with ceiling/floor hoist and adult change table.

ALLERGIES AND INTOLERANCES

• Modify our cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

• Trained staff to respond to allergic reactions

• Adhere to The Food Authority requirements for allergy management in food preparation

• Have equipment to respond to anaphylactic shock such as epipens and defibrillator