Gallagher Recreation Centre


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Access Guide

  • General Access
  • Communication
  • Vision
  • Physical - Mobility
  • Physical - Wheelchair

GENERAL ACCESS

 Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
 Accept the Companion Card
 Trained staff in disability awareness
 Ask all visitors if there are any specific needs to be met
 Provide assistance with booking arrangements

COMMUNICATION

 Use Cérge as our digital concierge to support personalised customer service
 Use Plain English / easy read signage and information (includes menus and emergency information)
 A quiet space is available at the venue/ facility

VISION

 Provide information in large print
 Use easy read fonts in our signage and communication materials (Helvetica and Arial)
 Have an appropriate area for toileting an assistance dog
 Have effective lighting throughout facility.

PHYSICAL - MOBILITY

 Use floors/coverings which are slip resistant, firm and smooth
 Use non-slip tiles in the bathroom or slip resistant matting
 Have grab rails in the bathroom

PHYSICAL - WHEELCHAIR

 Have step free outdoor pathways
 Have step free access to into our business premise
 Have an accessible public toilet which is unlocked
 Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
 Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas
 Have a wheelchair accessible toilet
 Provide wheelchair access to gym
 Provide a low height counter suitable for a person using a wheelchair or a person of small stature
 Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid