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Gallagher Recreation Centre

Access Guide

General Access
Communication
Vision
Physical - Mobility
Physical - Wheelchair

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Accept the Companion Card

• Trained staff in disability awareness

• Ask all visitors if there are any specific needs to be met

• Provide assistance with booking arrangements

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

• A quiet space is available at the venue/ facility

VISION

• Provide information in large print

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Have an appropriate area for toileting an assistance dog

• Have effective lighting throughout facility.

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Have step free access to into our business premise

• Have an accessible public toilet which is unlocked

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas

• Have a wheelchair accessible toilet

• Provide wheelchair access to gym

• Provide a low height counter suitable for a person using a wheelchair or a person of small stature

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

Cérge | Gallagher Recreation Centre Accessibility Access Guide