Franklin Pool and Leisure

Logo

Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Allergies and Intolerances
  • On the left, a white wall with yellow balloons and a fan mounted above holds scooters near wooden-framed windows. In the middle, a spacious carpeted area leads to wooden double doors, gym equipment, and a clock mounted on the back wall. On the right, treadmills and other exercise machines are placed on a black mat in front of large windows. The ceiling is sloped, featuring visible dark beams, tiled panels, and recessed lighting with upper windows along the edges.
  • Arrival at Franklin Pool & Leisure from the opposite side of the Franklin road. Franklin Road has two center lines with wide diagonal white marks in the middle. To the right of the front corner are trees with abundant foliage, while to the left are dead trees. Cars of different colors and brands are parked in the designated car spaces further beyond the dead trees. A large logo with deep and light blue background in the center is detailed in the upper part of the white, corrugated front wall.
  • Carpark at Franklin Pool & Leisure coming from another angle of the opposite side of the Franklin Road. The glass windows of the facility are evident from this position. Access to the carpark can be distinguished by a blue circular road sign with a short white horizontal line in the middle. Blue sign boards are scattered on the edges of the road verges near the trees. Trees with lush foliage surround the designated car parking spaces.
  • View near entryway leading to the carpark at Franklin Pool & Leisure. Within the left road verge is a large signboard of the facility behind a huge tree trunk, while further beyond is a white zebra crossing. There is a grey car parked within a canopy of tree foliage next to the white zebra crossing. On the right side of Franklin Road, trees with thick canopy cover line the sidewalk at Pukehoe residential area.
  • Two accessible parking spaces marked by yellow lines and a disabled parking space logo near the entrance at Franklin Pool and Leisure. Yellow rectangular borderlines with diagonal lines separate the disabled car spaces. Near it is a tree with an upward branching pattern and dense foliage by the curb. Several vehicles are parked haphazardly. The entrance can be accessed either via the stairs or a ramp, with both having steel handrails. Some parts of the facility are painted orange to red.
  • Brick walkway leading to the ramp access with handrail and 3-step stair access at Franklin Pool and Leisure. The pathway is made of flagstone and concrete. A cemented, beige-painted planter box separates the two access points of the facility entrance. Two blue accessible parking signs for persons with mobility disabilities can be found in front of the two access points. To the left are parked cars, while to the right is a metal fence and a round outdoor lamp.
  • Entryway leading to the motion sensor-operated glass entrance doors at the Franklin Pool & Leisure. The glass doors have metal frames. A large blue tarpaulin about the facility is placed in front of the glass wall next to the entrance glass doors. Embedded within the right beige wall is the layout of the area. On the left side is a metal garbage bin near the low handrails, and the cars park beyond this section.
  • The space in front of the brown reception desk at Franklin Pool and Leisure is separated by two low-set steel handrails and a small blue Speedo signboard next to a black mat. The facility has brown vinyl flooring, white walls, and a white ceiling made of square blocks. The reception desk’s upper and lower area is dominated by well-furnished wooden walls. Next to the reception area is a seating area, and directly ahead is a stair with steel handrails leading to the upper level.
  • View from the stairs directly opposite the entrance glass doors. Adjacent to these doors, to the right, is a black vending machine stocked with refreshments, while to the left is the Cerge app icon. A blue signboard is positioned next to the handrails that separate the traffic for the entrance and exit doors, situated in front of the reception desk. A CCTV camera is mounted above the reception area with two black mats on both sides of the reception desk.
  • Automatic sliding glass doors leading to the aquatic area. On the right glass door is a blue sign with the word Entry. On the right is a white countertop with a black metal screen and a brown-furnished wooden desk body. To the left is a ramp access with steel handrails leading to another section inside the facility. Directly above the ramp is a black metal screen. A black mat is placed before the automatic glass sliding doors.
  • Turning to the right of the reception desk at Franklin Pool and Leisure is the seating area, and further beyond is the entrance to the aquatic center. Three wooden chairs with grey cushions and a black garbage bin can be found against a cemented wall with a metal fence adorned with adverts in the seating area opposite the reception area. Visible from this position is a yellow sign in the middle of the stairs going to the upper level.
  • Teaching pool in the Aquatic Centre at Franklin Pool & Leisure. Surrounding immediately within 1 meter from the teaching pool is a waterproof blue mat with a yellow border. The floor has a rough surface for foot friction and to avoid slipping. The ceiling has huge tubular frames with brown planks of wood for support. The pool area is well-illuminated by artificial lighting. To the right is a wooden pool bench with a metal leg frame.
  • Grey two-step ladder pool access at the teaching pool. The pool's walls are covered in white tiles. The surrounding cemented pathway offers ample space to navigate the area. Near the stepladder, there's a plastic flooring in a combination of white and blue colors. Long stretches of brown wooden benches are placed against the blue wall on the right.
  • Small pool next to the teaching pool. The pool’s walls have plain white tiles. Two lifeguards wearing yellow with orange polar sleeves are standing near the 25m pool. There is a black garbage bin placed against the blue-painted wall connected to planks of wood roof frames. Pool drains painted with different sets of colors in a circular manner are visible near the pool. The glass walls to the right allow a glimpse of the gardens outside the facility.
  • A blue pelican pool hoist with a small grey-colored chair to aid the transfer of persons with disability can be found near the white-tiled wall of a small pool in the Aquatic Center at Franklin Pool and Leisure. Next to a blue wall and near the pool hoist chair is a wooden bench. Drainage is visible also surrounding the white-tiled small pool. Further to the back of the pool is a pool ladder in an inverted U shape. The glass walls allow a glimpse of nature outside.
  • Six-lane 25m pool in the Aquatic Centre at Franklin Pool and Leisure. A blue sign board for the pool rules is seen on top of the elevated tiled section. Red, blue, and white floating lane ropes separate each pool lane. There is a ramp access with handrails to the right of the pool. On the opposite end of the pool, there are blue diving blocks. Strings of triangular blue flags are tied to poles wrapped with red rods on opposite sides of the pool.
  • In the left area of the pool are two pool benches. Red, blue, and white floating lane ropes separate each pool lane. There is a large red clock on the white wall to the back near the wooden shelves for bags. The roof design has a domelike middle section.
  • Side view of the 25m pool in the Aquatic Centre at Franklin Pool and Leisure. Diving blocks in blue are arranged in each lane, separated by floating rope lanes in blue, white, and red. In the pool, you can see people swimming, while overhead are strings of triangular blue flags hanging, fastened to poles wrapped with red rods on opposite sides of the pool. A black mat is placed in front of a brown monoblock chair in the right corner.
  • Entrance leading to the disabled bathroom. A blue, waterproof mat is placed at the entrance door, while on the top is a black wall clock. On the blue door of the bathroom, there is a small accessible sign and a “toilet” written before it. A brown open cabinet is placed on the right side, where a colorful bag is sitting atop. On the left side is the shower area.
  • Inside the disabled bathroom. The bathroom floor is black tiles with circular bumps for added friction. There is a handrail, a black tissue holder, and a narrow grey garbage bin near the toilet. There is a mirror and a hand-sanitizing liquid container on the wall just above the sink. A white garbage bin is noticeable, with a black bag is placed on the right corner. To the left, before the toilet, is a bench in front of the shower.
  • A stair with handrails going down to the male and female changing rooms. Black garbage bins under yellow and green signs displaying "pool rules" and "change room and toilets” are noticeable. A small section of the wall to the right is made of planks of furnished wood, while a large wall clock hangs prominently above it. Blue and black floor mats are placed at the bathroom entrance. Directive above the passage to the changing rooms is a glass window.
  • Inside look at the spacious sports stadium. To the back is the group fitness area, seen from the glass windows with red steel frames. Yellow signages can be seen placed above the fitness area. A garbage bin is noticeable at the back of the black roofing foundation and structure. Further beyond to the right are red plastic chairs attached to a green metal frame.
  • The image shows a huge open space with smooth grey flooring and several amenities inside Franklin Pool and Leisure Centre. To the right is the fitness area enclosed by glass windows with red-colored steel supports, while straight ahead is a stair with steel handrails on the side and a long, machine-operated, inclined ramp. Right below the stairs is a red vending machine. On the left corner are two brown doors for two separate rooms.
  • A view over the basketball court. The floor primarily consists of Lino, complemented by a black and gray carpet tone. A row of red plastic seats attached to the green steel frames allows a bird’s eye view of the basketball court with timber flooring. The ceiling of the stadium is characterized by green metal frames, and the entire space is well-lit by commercial lighting fixtures. The view of nature can be seen through the glass walls of the basketball court.
  • Side view of the overhead section of the basketball court. The entire floor is carpeted throughout. Three sections of red plastic seating are attached to green metal frames. To the right, there are glass windows with red-painted steel frames. In front of the seating areas, there are black safety fences. The ceiling is made of furnished wooden structures with several commercial lights for illumination.
  • A closer look at the basketball court with high-quality timber flooring and long lines in white, black, and red colors. Commercial lighting dominates the brown-to-orange ceiling. Four standard basketball hoops are placed on each side of the court. The scoreboard can be found to the back, upper right corner of the wall. From this view, all of the overview section of the court has a red-plastic seating attached to a green metal frame.
  • The image shows what the basketball court looks like. The walls around the court are black, with signage in white and yellow hues placed between two basketball hoops. Lines throughout the court are in white, black, and red, and the timber flooring is well-flourished. The scoreboard can be seen on the grey back wall with a corrugated design. The trees with a large canopy cover can be viewed through the glass walls.
  • Central view of the basketball court. Three yellow poles are placed on the back area beneath the scoreboard. The ceiling of the court has orange and brown colors with green steel frames. On the right side, signage of yellow and white hues with “Franklin” written on it is placed on the black wall below the large glass walls that allow natural lighting to pass through.
  • Entrance leading to the wooden doors of the gymnasium at Franklin Pool & Leisure. An orange vending machine with cool refreshments is placed on the left side of the entrance. On the blue wall on the right, there is a small yellow and black poster. Grey mat flooring covers the floor at the entrance of the gym. At the back of the open wooden doors is a white dispensable hand sanitizer.
  • Inside the gymnasium. There are cardio and weight equipment in the center of the room. A grey and white locker is placed near the storage unit area. The floor of the spacious gym is rubber matting. Attached to the white ventilation frames are CCTV cameras pointing at the entrance. The entire ceiling is made of wood. Above the mirror on the right, there is an air conditioner.
  • Another angle inside the gymnasium at Franklin Pool and Leisure. A trash receptacle with a bamboo-style design in green is positioned close to the dumbbell area. Above a wooden frame at the stairway entrance is an exit sign and a stair going down connected to an exit double glass door. Above the weight equipment, there's a mirror with a speaker mounted above it. In the far-right corner, a ceiling fan hangs just slightly above the glass windows, framed by red steel and wood.
  • A closer look at the numerous gym equipment. Various gym equipment such as a treadmill, stationary bicycle, exercise ball, dumbbells, and machine bench press is available. Two hanging fans are placed on each side of the room. To the right is a wide glass window with red steel frames near a treadmill.
  • Store image
  • A beige-painted wall with a wooden door and a disabled access sign is on the left. A carpeted staircase with metal railing is in the centre, leading to an upper floor. To the right, a vending machine and a service window are beside a bright red-framed glass partition. The floor is dark, with a polished appearance, and the ceiling has exposed beams with recessed lighting.
  • A grey mobility lift is on the left with a prominent sign reading "STOP - DO NOT PLAY ON THIS RAMP". The centre features a metal textured platform leading into a carpeted ramp. To the right, a wooden railing runs alongside the ramp, attached to a beige wall. The floor transitions between the metal platform and a dark carpeted ramp. The ceiling is not visible.
  • On the left, scooters are lined against a white wall decorated with yellow balloons, with a fan mounted above. In the middle, a central open space with grey patterned carpet leads to wooden double doors and gym equipment, including weight machines and benches. On the right, treadmills and other exercise machines are set on a black mat in front of large windows. The sloped ceiling has visible beams, recessed lighting, and partially exposes upper windows.
  • On the left, a white wall with yellow balloons and a fan mounted above holds scooters near wooden-framed windows. In the middle, a spacious carpeted area leads to wooden double doors, gym equipment, and a clock mounted on the back wall. On the right, treadmills and other exercise machines are placed on a black mat in front of large windows. The ceiling is sloped, featuring visible dark beams, tiled panels, and recessed lighting with upper windows along the edges.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Accept the Companion Card
• Employ people with disability
• Trained staff in disability awareness
• Website meets WCAG 2.0 accessibility standards (https://www.w3.org/WAI/standards-guidelines/wcag/)
• Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service
• Use Plain English / easy read signage and information (includes menus and emergency information)
• A quiet space is available at the venue/ facility
• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Provide digital communication materials (hard copy information is also available on line)
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have handrails on all our stairways
• Have effective lighting throughout facility.

HEARING

• Have TVs with captioning option
• Have volume controlled phones

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways
• Have step free access to into our business premise
• Have step free access to the conference or function room
• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
• Have an accessible public toilet which is unlocked
• Have wheelchair access to amusements and activities
• Provide beach matting and beach wheelchairs for people to access the water
• Provide portable commode chairs
• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas.
• Have a wheelchair accessible toilet
• Have a wheelchair accessible shower and change room
• Provide wheelchair access to pool
• Provide wheelchair access to gym
• Have a pool ramp/hoist enabling entry into pool
• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
• Have at five (5) wheelchair accessible parking spaces with wheelchair accessible signage clearly displayed
• Have wheelchair accessible transport options available in the general vicinity
• Provide a low height counter suitable for a person using a wheelchair or a person of small stature

ALLERGIES AND INTOLERANCES

• Trained staff to respond to allergic reactions
• Have equipment to respond to anaphylactic shock such as epipens and defibrillator