Fawkner Leisure Centre

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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Physical - High support needs
  • Allergies and Intolerances
  • A public restroom with two rows of wooden cubicle doors on either side. The floor is tiled in light grey, and the walls are covered with white tiles. In the centre, there are white sinks mounted on a tiled partition. Overhead, fluorescent lights and metal ventilation ducts are visible on the white ceiling.
  • A street scene with a modern building on the left, featuring a curved entrance and large windows. In the centre, there's a playground with colourful equipment, surrounded by trees. On the right, several cars are parked along the street, including a red car in the foreground. The ground is a mix of pavement and mulch, with a bike rack near the building. Tall, slender light poles are positioned near the playground and building.
  • A modern building with a curved, metallic facade on the right, featuring large windows and supported by white pillars. The structure is adjacent to a paved area with bollards and a bike rack. On the left, there is a car park with several vehicles and trees providing shade. The ground is a mix of concrete and landscaped areas with small plants.
  • A wide asphalt road flanked by parked cars on both sides. On the left, a black building with a sloped roof is partially obscured by a large tree. On the right, a row of cars is parked next to a long, dark building. In the centre, the road extends into the distance, lined with trees and streetlights. The sky is clear and blue.
  • A modern building with a curved metal roof and brick walls is in the centre. To the left, there are trees and a bench. On the right, a large tree and a playground with slides and swings are visible. The foreground shows a paved area with shadows from the trees. A red car is parked on the right side.
  • A modern building with a combination of brick and metal cladding. On the left, there are large windows set in a brick wall. The entrance is in the centre, featuring a white metal awning with the name "Fawkner Leisure Centre" above it. To the right, the building has a perforated metal facade. In the foreground, there is a landscaped area with mulch and small plants, and a curved metal bike rack. Trees and a car park are visible in the background.
  • A modern building with a white facade and vertical slats on the right, labelled "Fawkner Leisure Centre" and "Merri-bek City Council". A pathway leads to the entrance, covered by a white metal canopy. On the left, a single-storey brick structure with large windows. A tree provides shade on the left, while a grassy area and a few parked cars are visible on the right. A tall streetlamp stands near the path.
  • Entrance to a modern building with a sign reading "Fawkner Leisure Centre" above the door. The left side features glass doors and a covered walkway with a white roof supported by pillars. On the right, there's a grassy area with trees and a playground. The ground is paved, and there's a metal bike rack near the entrance.
  • A modern entrance with glass doors on the left, displaying signage for the Fawkner Leisure Centre. The floor is light-coloured concrete with shadows from a white pergola above. To the right, a playground with yellow and purple equipment is visible, partially shaded by triangular fabric canopies. Trees and a bicycle are in the background.
  • A glass entrance door with signage is in the centre, leading into a building. To the left, a wall displays a sign with hours of operation. The right side features a white lattice structure casting shadows on the ground. The ceiling consists of white slats, also casting shadows. The floor is light-coloured and smooth.
  • A room with striped flooring and a white ceiling. On the left, there's a glass door with an exit sign above it, leading outside where a red car and buildings are visible. On the right, a large glass wall with sliding doors shows a glimpse of an interior with plants. In the middle, against the wall, are four bins with green, red, yellow, and black lids. A small notice board is mounted on the wall above the bins.
  • Reception area with a modern design. On the left, a banner with swimmers. The reception desk is centrally located, made of wood with a white countertop, and has two brown chairs in front. Above, the word "Reception" is displayed in orange. Behind the desk, digital screens show promotional content. The ceiling has a perforated design with wooden accents, and the floor is grey tile. To the right, large windows and seating areas are visible.
  • A modern interior with a curved wooden reception desk on the left, featuring a digital screen displaying information. The ceiling has a perforated design with integrated lighting. On the right, there are glass-walled rooms and a display rack with colourful swimwear. The floor is tiled in grey, and the space is well-lit with natural light coming from large windows in the background.
  • A modern indoor space with a café on the right, featuring a wooden counter and a coffee machine. Behind the counter are display fridges and shelves. The ceiling has a perforated design with wooden slats above the café area. On the left, there are large glass windows and doors, with a view of an adjacent area. Near the windows, there are recycling bins. The floor is tiled, and there are emergency exit signs on the ceiling.
  • Modern interior of a leisure centre with a swim school reception on the right, featuring wooden panelling and a digital screen. In the middle, there are tables with chairs and a long, curved bench with planters. On the left, large windows allow natural light in, with more seating along the wall. The ceiling has a mix of perforated and wooden slats, and the floor is tiled in grey.
  • A modern interior space with a grey tiled floor and a ceiling featuring wooden slats and white perforated panels. On the left, there are large windows, a potted plant, and seating areas with tables and chairs. In the centre, a curved bench with planters is surrounded by stools. On the right, a reception area with a wooden counter and digital screen is adjacent to glass doors leading to another room.
  • A modern interior space with a grey tiled floor and a perforated white ceiling. On the left, there are glass doors and a wall with black-and-white images. In the centre, there is a seating area with a curved bench, small round tables, and colourful stools. On the right, there are more tables with black chairs and a wooden ceiling feature. The background includes a counter area and potted plants.
  • Glass doors open into a health club. Inside, the floor is light wood, and the ceiling has wooden slats. On the left, there are exercise mats and weights against a white wall. In the centre, gym equipment is visible, including weight machines and racks. The right side has a striped wall and a sign for hearing assistance. The entrance has a grey floor and a sign with "ACTIVE" branding.
  • A spacious gym interior with a wooden slatted ceiling. On the left, there are weightlifting racks with colourful weight plates. In the centre, rowing machines and various gym equipment are visible. To the right, a row of treadmills faces large windows, allowing natural light to illuminate the space. The floor transitions from a dark rubber matting in the weight area to a lighter wood-like surface near the cardio machines.
  • A modern gym interior with a wooden slatted ceiling and recessed lighting. On the left, there are exercise mats on a grey floor section. In the centre, weightlifting equipment and racks with colourful weights are visible. The right side features cardio machines like treadmills and rowing machines near large windows. The floor transitions from wood to a darker material in the equipment area. White pillars support the ceiling, and a wall-mounted fan is visible.
  • A spacious gym with various exercise equipment. On the left, there's a wall with a striped pattern and a digital screen. The floor transitions from wood to grey carpet. In the centre, there are weight machines and benches. On the right, a mirrored wall reflects more equipment, including weight racks and benches with colourful weight plates. The ceiling is white with recessed lighting and air vents.
  • A spacious gym with various exercise equipment. On the left, there are treadmills and elliptical machines near large windows. In the centre, weight benches and machines with colourful weight plates are arranged. On the right, there are squat racks and more weightlifting equipment. The floor is covered with dark rubber mats, and the ceiling has recessed lighting and air vents.
  • A modern gym interior with various exercise equipment. On the left, there are weight racks and benches. In the centre, there are weight machines and dumbbells. The right side features a wall with a striped pattern and a digital sign. The floor transitions from rubber matting to wood, and the ceiling has recessed lighting and air vents. Large windows in the background allow natural light to enter, with a view of greenery outside.
  • A spacious, accessible bathroom with white tiled walls and floor. On the left, there's a toilet with a blue seat and a metal grab bar. A shower area with a curtain and a foldable seat is nearby. In the centre, a blue changing table is mounted on the wall. On the right, a wall-mounted paper dispenser and a sign are visible. The ceiling has recessed lighting.
  • A spacious, accessible bathroom with white and light blue tiled walls. On the left, a small white sink is mounted on the wall. In the centre, a toilet with a black seat is equipped with grab bars and a toilet paper holder. On the right, a shower area with a curtain and a handheld showerhead is also fitted with grab bars. The floor is tiled in a light colour, and there are ceiling lights above.
  • A modern indoor space with a corridor on the left featuring light wood flooring and a sign indicating toilets and accessibility. The wall has a blue and white striped design. On the right, there's a room with grey carpet tiles and white brick walls. A digital screen is mounted on the wall, and a person stands near large glass doors leading outside. The ceiling has recessed lighting and an exit sign above the door.
  • Glass doors leading to a group fitness room with a wooden floor. On the left, a sign with hearing assistance information is visible. The right side has a black sign listing the conditions of use for the room. Inside, a wall-mounted fan and large windows with vertical blinds overlook a grassy area outside. The ceiling has recessed lighting and a speaker. A small bin is visible near the door.
  • A spacious gym room with a wooden floor and a high ceiling. On the left, there are stacked weights and exercise equipment. The back wall features large mirrors and a raised platform. On the right, floor-to-ceiling windows offer a view of a grassy outdoor area with trees. The ceiling has recessed lighting and ventilation units.
  • A spacious gym studio with wooden flooring and a mirrored wall on the left. Large windows on the right let in natural light. The back wall has stacks of red exercise mats and black weights. Ceiling fans and lights are visible above, and a black TV screen is mounted near the ceiling. A small stage is in the foreground on the left.
  • A spacious fitness studio with a wooden floor and a white ceiling. On the left, large windows allow natural light to flood in, offering a view of the outdoors. The back wall has stacks of red exercise mats and black weights. On the right, a mirrored wall reflects the room, and a mounted TV is visible. Ceiling fans and speakers are installed above.
  • Glass doors lead into a gym room. On the left, a sign lists the conditions of use. Inside, exercise equipment like punching bags and stacked red steps are visible. The floor is light wood, and the ceiling has recessed lighting. On the right, there are wooden lockers and a sign indicating hearing assistance availability. A wall-mounted fan and a clock are visible in the background.
  • A gym room with a wooden floor and white ceiling. On the left, a black punching bag hangs from the ceiling. A large mirror covers the wall, reflecting the room. In the centre, there are exercise bikes and a rowing machine. The back wall features wooden panelling and a large flat-screen TV. On the right, a black equipment box is visible. Ceiling fans and lights are installed above. A clock and a door are visible on the left wall.
  • A gym room with light wooden flooring and white walls. On the left, there are large windows with black frames. In the centre, a rack holds blue and red exercise balls, weights, and a punching bag. On the right, a large mirror reflects the room's contents. The ceiling has recessed lighting and ventilation.
  • A park area with a wooden picnic table and benches on the left under a white shade sail. In the centre, there are yellow and dark grey shade sails. A black metal fence and a modern building with a large window are visible in the background. On the right, there are three waste bins with coloured lids next to a sign. The ground is paved with light and dark concrete, and there are small landscaped garden beds with young plants. Trees are scattered throughout the area.
  • A public outdoor area with a paved walkway and colourful shade sails in yellow, black, and grey. On the left, there's a modern building with a window. In the centre, a black metal fence and gate lead to a grassy area with trees. On the right, there are three waste bins with red, yellow, and green lids, and a sign with conditions of use. Tall light poles are visible, and trees are in the background. The ground is a mix of concrete and landscaped areas.
  • An outdoor swimming pool with clear blue water is in the centre, surrounded by a paved area. A large shade sail stretches across the top, casting shadows on the ground. On the left, there is a sign with pool rules. Trees and greenery are visible in the background, along with some seating areas. The pool has lane dividers, and there are steps leading into the water.
  • Two blue aquatic wheelchairs are positioned on a concrete poolside area. Behind them is a swimming pool with lane dividers in red and white. In the background, there are trees, a red-roofed building, and white outdoor furniture. A black shade sail is visible on the right, and several tall light poles are scattered around the area.
  • Two blue aquatic wheelchairs are positioned on a concrete poolside area. The pool has clear blue water with lane dividers. A shade sail is stretched above part of the pool. In the background, there are trees and a building with a flat roof. A metal railing runs along the pool's edge, and the ground is light-coloured concrete.
  • Outdoor swimming pool area with a large, rectangular pool on the left, featuring lane dividers. A modern building with wooden accents is in the background. Overhead, there are large triangular shade sails in black and yellow. On the right, a smaller pool with water features is visible, surrounded by landscaped gardens. The ground is paved with light-coloured concrete, and there are several tall light poles around the area. Trees are visible in the background.
  • An outdoor swimming pool with clear blue water and marked lanes. Starting blocks are positioned at one end. The pool is surrounded by a light-coloured concrete deck. On the right, there are shade sails and a building in the background. Trees and bushes line the perimeter on the left, with tall light poles scattered around. A metal ladder is visible on the pool's edge.
  • An outdoor swimming pool with clear blue water and marked lanes. Starting blocks numbered 3, 4, and 5 are visible at the pool's edge. On the left, there are large trees and a grassy area. On the right, there are yellow and black shade sails above the poolside, with more trees and a paved area. In the background, there are buildings and additional seating areas.
  • An outdoor swimming pool with clear blue water is surrounded by a paved area. On the left, there are large triangular shade sails in black and yellow, supported by metal poles. On the right, a row of starting blocks lines the pool's edge. In the background, trees and a few buildings are visible. The sky is clear and sunny.
  • An outdoor swimming pool with clear blue water and lane dividers. On the left, a large grey structure supports a yellow shade sail. The pool deck is concrete, and there are trees and a few buildings in the background. The sky is clear and blue.
  • An outdoor swimming pool with clear blue water is in the centre, surrounded by a paved area. On the left, there are steps leading into the pool. Above, large black and yellow shade sails provide cover. In the background, there are trees and a fence enclosing the area. The ground is a mix of light and dark paving, and there are several tall light poles around the pool.
  • A children's splash park with a shallow pool and play equipment, including a slide and water features, is covered by a large yellow shade sail. The ground is paved with a textured surface. Trees and a fence line the background, with a small building and seating area to the right. The sky is clear and blue.
  • A children's splash pad with water play equipment, including a yellow and blue structure and a circular water feature with buckets. The ground is covered with light blue and yellow tiles. A large yellow shade sail covers part of the area. Trees and a fence are visible in the background, with a pool area to the right. The floor is a mix of wet and dry surfaces.
  • A children's water play area with a blue and yellow theme. In the centre, there's a yellow slide leading into a shallow pool. The ground is covered with blue and light blue tiles. Yellow shade sails are overhead, providing cover. Various water play structures, including fountains and sprayers, are scattered around. Trees and buildings are visible in the background, and the area is surrounded by a fence.
  • A building exterior with a light grey wall in the foreground, featuring signs for male and female change rooms on either side. In the centre, a black sign with safety reminders is visible. The building has a flat roof with a metal railing and several rectangular windows. The ground is a smooth concrete surface, and the sky is clear and blue.
  • A hallway with light-coloured flooring and a white ceiling with recessed lights. On the left, there is a glass door leading to an indoor pool area, with a sign above it. In the centre, a door marked "First Aid" is set in a wall with yellow and white striped patterns. On the right, there are glass double doors with a black frame, leading to another room with large windows. A small black sign is mounted on the wall near the first aid door.
  • A hallway with yellow and white striped walls featuring a curved pattern. On the left, there's a door labelled "Cleaner". In the centre, glass doors lead to an indoor pool area, with visible pool rules and a sign. The floor has a black and white striped mat, and a black barrier post is on the right. The ceiling is white with recessed lighting.
  • A pair of glass doors with a black frame is centred in the image, leading to a hallway with a tiled floor. Above the doors is a security camera. The left wall is plain white, while the right wall is made of white bricks and features a sign and a card reader. Through the doors, a corridor with a light-coloured floor and walls is visible, along with a digital screen and a yellow caution sign.
  • An indoor swimming pool with a light blue tiled floor and beige brick walls. On the left, there is a low brick wall separating the pool area from the walkway. The pool has metal handrails on the right side. Large windows line the right wall, allowing natural light to enter. The ceiling features exposed beams and hanging lights. The floor is a textured grey surface, and there are safety signs on the walls.
  • An indoor swimming pool with multiple lanes, separated by red and blue lane dividers. The pool is surrounded by a grey tiled floor. On the left, there are beige walls with several doors and a small counter. The right side features white brick walls with more doors. Large windows at the far end allow natural light to enter, and the ceiling is supported by metal beams with overhead lights.
  • Indoor swimming pool with multiple lanes, marked by red lane dividers. On the left, a grey tiled floor surrounds the pool. The right side features large windows allowing natural light in, with views of trees outside. The ceiling is high with exposed beams and hanging lights. A metal ladder is at the pool's edge in the foreground. Walls are light-coloured with safety equipment visible.
  • Indoor swimming pool with multiple lanes marked by blue, red, and white lane dividers. In the foreground, metal handrails lead into the pool. The background features large windows and beige walls with a clock and safety signs. The ceiling is high with exposed beams and lights. The floor around the pool is tiled.
  • An indoor swimming pool with multiple lanes, marked by red and blue lane dividers. On the left, there are beige walls with large windows and a closed door. The right side features more windows, allowing natural light to illuminate the pool area. The ceiling is high with exposed beams and lighting fixtures. The floor surrounding the pool is grey and textured for safety. In the background, there are trees visible through the windows.
  • On the left, there is a wooden-framed glass door labelled "Sauna," with a view of wooden benches inside. On the right, a glass door labelled "Steam room" reveals a tiled interior. In the centre, a sign on a light brick wall outlines the conditions of use for the sauna and steam room. The floor is covered with dark grey carpet tiles, and the ceiling is not visible.
  • An indoor pool area with light blue tiled walls and a small rectangular pool. The pool has metal handrails and steps leading into the water. On the right, there's a control panel with buttons labelled "Jet Start" and "Jet Stop." The floor is covered with grey carpet, and the ceiling is white with recessed lighting. Signs with safety instructions are visible on the walls.
  • A row of doors set in a white brick wall. From left to right, there is a door labelled "All gender toilet," followed by an open entrance to a "Family change room" with wooden partitions visible inside. Next is a closed door also labelled "Family change room," and another door marked "All gender toilet." Above each door are black signs with icons. A low white brick wall runs horizontally in the foreground. The ceiling is high and plain.
  • A spacious, accessible bathroom with light grey tiled walls and beige tiled floor. On the left, there's a foldable shower seat and a handheld showerhead. In the centre, a white sink with a mirror above it is mounted on the wall. To the right, a toilet with a black seat and a grab bar is visible. A plastic bag hangs from a hook on the wall, and a hand dryer and paper towel dispenser are mounted near the sink. The ceiling is white with fluorescent lighting.
  • A bathroom with light grey tiled walls and a beige tiled floor. On the left, there is a shower area with a handheld showerhead and a horizontal grab bar. In the centre, a paper towel dispenser is mounted on the wall. On the right, a white sink with a chrome tap is below a rectangular mirror. A soap dispenser is attached to the wall next to the sink. The ceiling is white with a rectangular light fixture.
  • A public restroom with white tiled walls and beige tiled floor. On the left, there is a wooden bench. In the centre, there are several wooden cubicles with a sign indicating a female ambulant toilet on one door. On the right, a row of white sinks with chrome taps is mounted on a tiled counter. Above, fluorescent lights and exposed ductwork are visible on the ceiling.
  • A public restroom with two rows of wooden cubicle doors on either side. The floor is tiled in light grey, and the walls are covered with white tiles. In the centre, there are white sinks mounted on a tiled partition. Overhead, fluorescent lights and metal ventilation ducts are visible on the white ceiling.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Accept the Companion Card
• Employ people with disability
• Trained staff in disability awareness
• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service
• Use Plain English / easy read signage and information (includes menus and emergency information)
• Trained staff in communicating with people with learning or behavioural challenges
• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Provide information in large print
• Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)
• Trained staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
• Have an appropriate area for toileting an assistance dog
• Have handrails on all our stairways
• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
• Provide information in audio format in an audio guide
• Have effective lighting throughout facility.
• Have tactile tiles prior to steps and other hazards.
• Use easy read fonts in our signage and communication materials

HEARING

• Have a hearing loop
• Staff are trained in communicating with people who are deaf or have hearing loss
• Caption all entertainment (TVs, live shows, performances)
• Have TVs with captioning option
• Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Have grab rails in the bathroom
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways
• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas
• Have step free access to into our business premise
• Have step free access to the conference or function room
• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
• Have an accessible public toilet which is unlocked
• Have wheelchair accessible picnic tables
• Have wheelchair access to amusements and activities
• Provide portable hoist
• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
• Have a wheelchair accessible toilet
• Have a wheelchair accessible shower and change room
• Provide wheelchair access to spa
• Provide wheelchair access to pool
• Provide wheelchair access to gym
• Have a pool ramp/hoist enabling entry into pool
• Provide a low height counter suitable for a person using a wheelchair or a person of small stature
• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
• Have 4 accessible car parking spaces

PHYSICAL - HIGH SUPPORT NEEDS

• Have a Changing Places or Lift & Change toilet with a hoist and adult change table
• Have a bathroom which is fully accessible.
• Have a bathroom which is fully accessible and equipped with ceiling/floor hoist and adult change table.

ALLERGIES AND INTOLERANCES

• Modify our cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
• Trained staff to respond to allergic reactions
• Adhere to The Food Authority requirements for allergy management in food preparation
• Have equipment to respond to anaphylactic shock such as epipens and defibrillator
• Provide toiletries which are chemical and fragrance free (if requested)