Eumundi Aquatic Centre

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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Physical - High support needs
  • Allergies and Intolerances
  • A swimming pool with clear blue water. The pool has a tiled edge and a shallow end marked "0.3m". On the poolside, there are a few leaves and a pink ball. The surrounding area includes a concrete walkway and a grassy area in the background. The pool is partially shaded by a structure.
  • A car park with several vehicles, including a white utility vehicle and a blue car, is in the middle. The foreground has a zebra crossing on an asphalt road. On the left, there is a grassy area with a tree and a tall streetlight. On the right, there are more trees, a footpath, and a grassy patch. In the background, there is a low building with a covered walkway and more parked cars. Tall streetlights are scattered throughout the car park.
  • A car park with a variety of vehicles. In the middle, a grey SUV and a blue hatchback are parked side by side, separated by a tall white lamp post. To the right, more cars are parked in a row next to a building with a grey and brown facade. On the left, there is a grassy area with trees and additional lamp posts. The foreground features road markings, including arrows and a circular pattern, indicating traffic directions.
  • A car park with several vehicles, including a silver SUV, a grey SUV, a white van, and a white pickup truck. The car park has designated disabled parking spaces marked in blue. In the centre, there is a covered entrance to a building with a blue-tiled walkway leading to it. The building has a modern design with a mix of grey and beige panels. Trees and greenery are visible in the background. The ground is asphalt, and there are tall streetlights on either side.
  • A corridor with a dark tiled floor and a ceiling with exposed beams and hanging lights. On the left, there is a yellow caution sign, a bench, and a wall with plaques. In the middle, a white display stand holds various items, and a gate is visible further back. On the right, there is a "Staff Only" door and a window with a counter. The background shows trees and outdoor light coming through the gate.
  • A paved pathway leads through a garden area with trees on both sides. In the foreground, there are two signs, one red and one blue, providing information. To the left, there is a grassy area with a transparent structure containing chairs. To the right, there is a small circular pool with a white canopy overhead. In the background, a glass building with people inside is visible. The floor is paved, and the ceiling is a metal grid structure.
  • A small shop interior with a corrugated metal ceiling and concrete floor. On the left, there is a display rack with various snack packets, including popcorn and crisps. In the middle, there is a counter with a coffee machine, jars of sweets, and other small items. On the right, there is a refrigerator stocked with bottled water and other drinks. Behind the refrigerator, there is an open doorway leading to a small office area with a desk and chair.
  • An outdoor swimming pool with multiple lanes, each separated by floating lane markers. On the left, there is a grassy area with trees and several advertising banners along a fence. In the middle, the pool has a metal handrail leading into the water. On the right, there is a concrete pool deck with white lounge chairs lined up along the side. A building with large windows is also visible on the right. Tall light poles are positioned around the pool area.
  • An outdoor swimming pool with multiple lanes separated by lane dividers. In the foreground, a sign reads "MEDIUM LANE." The pool is surrounded by a tiled deck. On the left, there is a grassy area with a fence displaying various signs. On the right, there are white plastic lounge chairs and a covered structure. In the background, there are trees and tall light poles.
  • Outdoor swimming pool with clear blue water, surrounded by a metal railing. On the left, there is a covered area with signs and a small building. In the middle, the pool is divided into lanes with floating lane markers. The background features a grassy hill with various signs and tall trees. On the right, there are several blue pool covers and another small structure. The floor around the pool is concrete with some water spots.
  • An outdoor swimming pool with multiple lanes, each marked by blue and yellow lane dividers. On the left, there is a metal handrail and a sign indicating the "Slow Lane." The pool deck is tiled. On the right, there is a covered walkway with a tripod and various signs. In the background, there are trees and a shaded seating area with white chairs. Tall light poles are positioned around the pool area. The floor is concrete, and the ceiling of the walkway is made of translucent panels.
  • Outdoor swimming pool with lanes on the right, covered by blue lane markers. A swimmer is in one of the lanes. On the left, a sign on a pole indicates "Deep Water" and "No Diving" with a depth of 1.8m. Behind the sign, there is a shaded seating area with picnic tables. The background features green grass, trees, and a fence. The foreground has a concrete pool deck and grassy area.
  • An outdoor swimming pool with multiple lanes, each marked by lane ropes. Swimmers are in the pool, and starting blocks are positioned at one end. On the left, there is a grassy area with trees and some chairs. On the right, there is a covered area with seating and various facilities. The pool deck is concrete, and there are a few orange cones placed along the edge. A tall light pole is in the foreground on the right side.
  • Indoor swimming pool with a tiled edge and clear water. The ceiling is made of metal beams with translucent panels, allowing natural light to filter through. On the left, there are large windows with a view of green trees and grass outside. On the right, there is pool equipment, including a blue pool cover roller. In the middle, a blue slide is visible at the far end of the pool. The floor around the pool is concrete with some wet patches. Black triangular flags are strung across the pool.
  • An indoor swimming pool with a tiled edge and metal handrails. On the left, there is a blue pool lift and a ladder. The pool is covered by a metal roof with fluorescent lights. On the right, there are several plastic chairs and a bin on a wet concrete floor. The background shows a green outdoor area through transparent walls. Triangular flags are strung across the pool area. The ceiling is made of metal beams with translucent panels.
  • An indoor swimming pool with clear blue water, surrounded by a tiled floor. The ceiling is made of metal beams with translucent panels allowing natural light to filter through. On the left and right sides, there are plastic chairs placed along the pool's edge. The background features large windows with views of a grassy outdoor area and trees. Bunting with the word "Zoggs" is strung across the pool area. A lifeguard chair and some pool equipment are visible on the right side.
  • An indoor swimming pool area with a metal roof and transparent walls. On the left, there is a wheelchair and a blue pool lift. In the middle, the pool is visible with clear water, and a covered pool lift is positioned at the pool's edge. On the right, there are several plastic chairs lined up along the poolside. The floor is concrete with wet patches, and the ceiling has metal beams and lighting fixtures. Outside, trees and a playground area are visible through the transparent walls.
  • An indoor swimming pool with a metal roof and open sides. On the left, there is a pool lift with a wheelchair attached, and two people are sitting on the pool edge. In the middle, several people are swimming and engaging in water activities. On the right, there are metal handrails leading into the pool and a few plastic chairs and tables near the poolside. The floor is concrete, and the ceiling is made of metal sheets. Trees and a grassy area are visible outside.
  • A paved pathway leads through a garden area with trees on both sides. In the foreground, there are two signs, one red and one blue, providing information. On the left, there is a grassy area with a transparent structure containing chairs. On the right, there is a small pool with a white canopy overhead. In the background, a glass building with people inside is visible. The floor is paved with stone tiles, and the ceiling is a metal grid structure.
  • A small, circular wading pool is in the centre, covered by a white canopy supported by four poles. Surrounding the pool is a concrete pathway, with grass and trees on either side. To the left, there is a glass-walled building with chairs inside and a red fire extinguisher mounted on the exterior wall. In the foreground, a blue sign with "Aquatic Supervision" guidelines is visible. To the right, there are a few plastic chairs and a fence with parked cars behind it.
  • A small, shallow swimming pool with clear blue water is in the foreground. The pool has a tiled edge and a depth marking of 0.3 metres. To the left, there is a covered area with a transparent enclosure and white plastic chairs. In the background, there is a grey building with a red fire hose reel mounted on the wall. A sign indicating "Shallow Water No Diving 0.3m" is visible on a pole. The right side has a grassy area with trees and a fence. The floor is concrete.
  • A small, shallow swimming pool with a tiled edge and a rubber duck floating in the water. The pool is surrounded by a concrete walkway. In the background, there is a building with large glass windows and doors, displaying signs for "Peters" ice cream. To the left, there is a grassy area with a white plastic chair and clothes hanging on a line. To the right, there are trees and more grassy areas.
  • A building with a high, corrugated ceiling and large glass windows. The foreground has a concrete floor with a small green table and yellow chair. To the left, there is a white shelving unit. The middle section features sliding glass doors leading inside. On the right, there is a counter with "Peters" branded ice cream advertisements and another small table. The background shows the interior of the building with fluorescent lighting and various equipment.
  • A gym with various exercise equipment. On the left, there are weight machines and a rack of dumbbells. In the middle, there are stationary bikes and a leg press machine. On the right, there are treadmills and other cardio machines. The floor is carpeted, and the ceiling has exposed beams with fluorescent lighting. The back wall has a clock, a window, and a door with a fire extinguisher nearby. The walls are white with some orange accents.
  • A gym with various exercise equipment. On the left, there are treadmills and a fan mounted on the wall. In the middle, there are rows of dumbbells and a leg press machine. On the right, there are stationary bikes, a fire extinguisher, and a door with an orange wall behind it. The ceiling is corrugated metal with fluorescent lights, and the floor is carpeted. Large windows near the ceiling let in natural light.
  • A gym with various exercise equipment. On the left, there are rowing machines and a seated exercise machine. In the middle, there is a multi-functional weight machine, benches, and a rack of dumbbells. On the right, there are more weights, exercise balls, and a large mirror. The background features large windows and glass doors, allowing natural light to enter. The ceiling is corrugated with fluorescent lights, and the floor is carpeted.
  • A gym with large windows and glass doors allowing natural light to enter. On the left, there is a weight machine and a rack of dumbbells. In the middle, there are two adjustable benches and a stationary bike. On the right, there is a long mirror reflecting the equipment and a row of dumbbells. A large yellow exercise ball and a blue kettlebell are also visible. The floor is carpeted, and the ceiling has exposed beams with fluorescent lights.
  • A grassy area in the foreground leads to a building with a corrugated metal roof in the background. On the left, there is a tree providing some shade. The building has open sections with people visible inside, and there are various signs and bins near the entrance. On the right, there is a swimming pool with people in it, and a row of white plastic lounge chairs along the poolside. A tall lamp post stands near the pool area. Trees are visible behind the building.
  • Covered walkway with a corrugated metal roof and fluorescent lights. On the left, there is a beige and yellow building with a door marked with a wheelchair symbol. A green recycling bin and a black trash bin are in front of the building. On the right, there is an outdoor swimming pool with people swimming and sitting on the edge. In the background, there are trees and several advertisement boards. The floor is concrete.
  • A bathroom with a toilet on the left, featuring a raised lid and a sanitary bin beside it. Above the toilet is a dual toilet paper dispenser and a grab bar. To the right is a shower area with dark grey tiles, a wall-mounted foldable shower seat, and multiple grab bars. The floor is a mix of concrete and tiled surfaces. The walls are painted light yellow.
  • A swimming pool with clear blue water. The pool has a tiled edge and a shallow end marked "0.3m". On the poolside, there are a few leaves and a pink ball. The surrounding area includes a concrete walkway and a grassy area in the background. The pool is partially shaded by a structure.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Accept the Companion Card
• Employ people with disability
• Trained staff in disability awareness
• Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.
• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service
• Use Plain English / easy read signage and information (includes menus and emergency information)
• A quiet space is available at the venue/ facility
• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Provide information in large print
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have an appropriate area for toileting an assistance dog
• Have handrails on all our stairways
• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
• Have effective lighting throughout facility.
• Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.

HEARING

• Have a hearing loop

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Have grab rails in the bathroom

PHYSICAL - WHEELCHAIR

• Have step free access to into our business premise
• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
• Have an accessible public toilet which is unlocked
• Have wheelchair access to amusements and activities
• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
• Provide easy, step-free pathways (clear of obstructions to all indoor and outdoor areas (includes picnic areas & BBQ)
• Have a wheelchair accessible toilet
• Have a wheelchair accessible shower and change room
• Provide wheelchair access to pool
• Provide wheelchair access to gym
• Have a pool ramp/hoist enabling entry into pool
• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
• 2 accessible car spaces

PHYSICAL - HIGH SUPPORT NEEDS

• Have a bathroom which is fully accessible.

ALLERGIES AND INTOLERANCES

• Trained staff to respond to allergic reactions
• Have equipment to respond to anaphylactic shock such as epipens and defibrillator