Elite NRL Fields

Access Guide

General Access
Communication
Vision
Hearing
Physical - Mobility
Physical - Wheelchair
Allergies and Intolerances

A rugby field with lush green grass. In the centre, there are rugby goalposts with a football goal behind them. Red advertising boards with "GOLDCOAST." are placed along the fence. Tall trees form a dense line in the background, providing a natural border. The sky is partly cloudy, casting a soft light over the scene.

A large stadium with colourful vertical panels and a wavy roof is on the right, with tall floodlights surrounding it. In the foreground, there is a paved road with white lines and a grassy area with low bushes and a metal guardrail. Several vehicles, including a white van and a black car, are parked near the stadium. On the left, there are large trees and some industrial buildings with signage. The sky is overcast.

A paved parking area with marked spaces in the foreground. On the left, there are wooden barriers and a grassy area with plants. In the middle, a few tall lamp posts and a fenced sports field with goalposts are visible. On the right, several trees and a few small buildings, possibly storage units or sheds, are present. The background features more trees and a cloudy sky.

A tall, yellow sign stands in the centre, displaying directions for the Gold Coast Sports Precinct. On the left, a chain-link fence borders a grassy sports field with trees and a tall floodlight. On the right, a paved road with a yellow line runs alongside a car park and a stadium with a distinctive roof structure. Trees and a few buildings are visible in the background.

A small brick building with a corrugated metal roof is in the centre, surrounded by a grassy area. A gravel path leads up to the building. On the right, there is a large tree with dense foliage. On the left, there are more trees and a wooden fence in the foreground. The background is filled with more trees and a partly cloudy sky.

A public restroom with brick walls and a corrugated metal roof. On the left, there are three stainless steel sinks with a soap dispenser and a hand dryer mounted on the wall. On the right, there are several toilet cubicles with light grey doors, separated by brick pillars. The floor is concrete, and the ceiling has exposed wooden beams.

A gravel path leads to a fenced area with a gate in the centre. On the left, there's a green sports field with goalposts and a tall floodlight. A chain-link fence separates the field from the path. On the right, there are structures resembling bleachers or seating areas, with a blue bin nearby. Trees are visible in the background, and a large tree with overhanging branches is on the right. The sky is clear with some clouds.

A gravel path runs through the centre, bordered by a grassy field on the left with wooden barriers and orange cones. On the right, a large skate ramp structure with metal railings and platforms is visible, enclosed by a chain-link fence. In the background, there are trees and a few buildings, with a clear blue sky above.

A gravel area in the foreground with a green rubbish bin on the right. In the background, there's a grassy field with white goalposts and benches. Trees line the far edge of the field, and a fence runs along the perimeter. The sky is partly cloudy.

A grassy sports field with goalposts on both the left and right sides. A black chain-link fence runs across the foreground, with a small gate in the centre. Behind the field, there are trees and a few low buildings. The grass is well-maintained, and there are signs with "GOLDCOAST" written on them along the perimeter. The sky is partly cloudy.

A large, open grassy field with rugby posts in the centre. In the background, there are several tall floodlights and a mix of trees and buildings. On the right, a large yellow and grey building is visible, with a white vehicle parked nearby. The field is surrounded by a low fence, and there are benches and a bin on the left side.

A rugby field with goalposts in the foreground, featuring padding labelled "Australia's Gold Coast" on each post. The grass is well-maintained, and the field extends into the distance. In the background, there are trees and some low buildings, with a partly cloudy sky above. Shadows from the goalposts stretch across the grass.

A rugby field with lush green grass and white boundary lines. On the left, there are tall goalposts with pink padding at the base. In the background, there are trees and a few low buildings. On the right, another set of goalposts is visible, and there are red advertising boards along the perimeter. The field is expansive and well-maintained.

A sports field with green grass in the foreground. In the middle, there are rugby posts with pink padding. To the right, a football goal is visible near a line of trees with some autumn foliage. In the background, there are large buildings with a mix of yellow and grey colours, and several tall floodlights. A white vehicle is parked near the buildings.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Accept the Companion Card

• Employ people with disability

• Trained staff in disability awareness

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Ask all visitors if there are any specific needs to be met

• Website meets WCAG 2.0 accessibility standards (https://www.w3.org/WAI/standards-guidelines/wcag/)

• Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

• Have measurements of key access points and features such as doorway widths, bed heights and circulation spaces, available upon request.

• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

• Trained staff in communicating with people with learning or behavioural challenges

• Have options available for easier communication for people with dual sensory loss (Includes adapted telephones, adapted mobile telephones and Telephone Typewriters).

• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Have Braille and tactile signage on all information and paths of travel

• Provide information in large print

• Provide digital communication materials (hard copy information is also available on line)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Have an appropriate area for toileting an assistance dog

• Have handrails on all our stairways

• Have effective lighting throughout facility.

• Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.

HEARING

• Have visual alerts for emergencies (Include flashing light)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas

• Have step free access to into our business premise

• Have an accessible public toilet which is unlocked

• Have wheelchair access to amusements and activities

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)

• Have a wheelchair accessible toilet

• Have 1 accessible car parking space

ALLERGIES AND INTOLERANCES

• Have equipment to respond to anaphylactic shock such as epipens and defibrillator