Cotton Tree Beach Bar

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

• Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)

• Have effective lighting throughout facility.

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

• Provide a low height counter suitable for a person using a wheelchair or a person of small stature

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid