Cotton Tree Aquatic Centre

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Access Guide

  • General Access
  • Communication
  • Vision
  • Physical - Mobility
  • Physical - Wheelchair
  • Physical - High support needs
  • Allergies and Intolerances
  • A grassy area with a large, white metal canopy structure on the left, providing shade. Underneath, there are benches and a few people standing near a swimming pool. On the right, a person is cycling along a path next to a chain-link fence. Tall trees are scattered throughout, and buildings are visible in the background. The sky is clear and blue.
  • A car park with two vehicles in designated disabled parking spaces. On the left, a black Mazda with a visible licence plate. To the right, a grey SUV. Behind the cars, a low building with a sign reading "Clifton Hill Aquatic Centre" is partially visible. Surrounding the area are green bushes and trees. A streetlamp is lit near the left side, and the ground is covered with dark asphalt.
  • On the left, there's a building with a sign reading "Cotton Tree Aquatic Centre" and two bicycles parked against the wall. A "Bus Zone" sign is visible nearby. The building has a yellow-lit entrance and a bench outside. On the right, there's a road with yellow markings and an arrow, leading to a roundabout. Trees and parked vehicles are in the background, with a grassy area and a tree on the far right.
  • A single-storey building with a sign reading "Cotton Tree Aquatic Centre" above the entrance. Two bicycles are parked to the left of the entrance. A grey car is parked on the left side of the building, near some greenery. On the right, there are two white benches and a green shopping trolley. A white vehicle is parked further to the right. The building has a light grey exterior and a blue roof. The foreground shows a dark asphalt road with yellow markings.
  • A paved area with a bench and a green bin on the left, next to a building with a perforated wall. Several parked cars are visible in the background, partially obscured by trees. On the right, a road with yellow dashed lines runs alongside a grassy area with a few trees and a white car. In the distance, there are multi-storey buildings. The sky is overcast, and the scene appears to be at dusk or dawn.
  • A car park with several vehicles on the left, including a white pickup truck and a black van. In the background, there are tall buildings and a construction crane. On the right, a grey car is parked next to a brick wall with greenery. The ground is asphalt with yellow parking lines, and the pavement on the right is light grey. Trees are scattered throughout the area.
  • Entrance to the Cotton Tree Aquatic Centre with a sign above the doorway. Two bicycles are parked on the left against the wall, near a board displaying opening hours. A white bench and a shopping trolley are on the right. The building has a flat roof with a row of small circular vents. The ground is a mix of concrete and grass patches. A "No Smoking" sign is visible on the wall.
  • A corridor with a blue wall on the left displaying a sign about public lane availability at the Cotton Tree Aquatic Centre. On the right, a white wall features a fitness schedule. The floor is concrete, and the ceiling is made of translucent panels with white beams. In the middle, there's a white gate leading to an outdoor area with pool equipment visible in the background.
  • A kiosk with a blue and white counter on the left, displaying a sign promoting hydration. Inside, a person is working near a cash register and a coffee machine. The ceiling is covered with translucent panels. On the right, a fenced-off area leads to an outdoor space with green circular structures and a sign prohibiting dogs. The floor is a mix of concrete and textured surfaces.
  • A kiosk with a blue and white exterior, featuring a service window with various items displayed. A white railing runs in front of the kiosk. To the right, there's a glimpse of a swimming pool area with people. The ceiling is made of translucent panels, allowing light through. On the left, a car is parked near a basketball hoop, with trees in the background. A signboard with "Peters" is visible on the right side.
  • A covered outdoor area with a concrete floor. On the right, there's a small shop with a counter displaying snacks and a fridge with drinks. A first aid sign is visible. To the left, a grey metal door and a blue cleaning sign are against a brick wall. In the background, white plastic tables and chairs are set up. The ceiling is made of translucent panels, and an "EXIT" sign hangs above.
  • A small shop interior with a counter displaying various snacks like crisps and sweets. On the left, there's an ice cream freezer with a graphic of a person on it. Behind the counter, a person is preparing food or drinks. A refrigerator stocked with bottled drinks is visible in the background. A first aid sign with an AED symbol is on the front of the counter. The floor is concrete, and the ceiling has fluorescent lights. White plastic chairs and tables are outside.
  • A small kiosk with a counter displaying snacks and a glass-fronted fridge filled with drinks. Two people are inside, one near the counter and another by a fridge in the back. To the left, there's a blue ice cream freezer with branding. A first aid sign is visible on the right. The floor is concrete, and there are white plastic chairs and tables in the background near a glass door. A black rubbish bin is positioned to the right of the kiosk.
  • A covered outdoor area with a concrete floor. On the left, there are white plastic chairs and tables, and a person walking away holding an umbrella. In the centre, there are display racks with various items. On the right, a brick kiosk with a serving window and a sign for first aid. The ceiling is made of translucent panels supported by white beams. In the background, there are more tables and chairs, and a mural on the wall.
  • A covered outdoor area with a transparent roof and brick walls. On the left, there are two green plastic chairs against the wall. In the centre, white plastic tables and chairs are arranged on a concrete floor. To the right, a sign reads "POOL CLOSED" near a swimming pool. A lifeguard in orange is visible by the pool, and trees are in the background. The area is well-lit with fluorescent lights.
  • Outdoor swimming pool area with a covered walkway. On the left, a pool with lane markers and signs for "Slow Lane" and "Medium Lane". White plastic chairs and tables are under the shelter. On the right, racks with swimming gear and accessories. The ground is concrete, and the ceiling is a white, slatted structure. In the background, there are brick buildings and a grassy area with trees.
  • Outdoor swimming pool area with a covered walkway. On the left, a pool with lane markers and signs for "Slow Lane" and "Medium Lane". White plastic chairs and tables are under the shelter. On the right, racks with swimming gear and accessories. The ground is concrete, and the ceiling is a white metal structure. In the background, a brick building with doors and a sign. Greenery and trees are visible beyond the pool.
  • A swimming pool area with a covered structure on the left, featuring transparent walls and a white roof. A person in a yellow and red uniform stands near the entrance, where signs about pool etiquette and child supervision are displayed. The pool is on the right, with lanes marked and a few swimmers visible. The ground is a mix of concrete and green artificial turf. In the background, there are trees and a few buildings.
  • A covered swimming pool area with a transparent plastic curtain on the left. Inside, there are several lanes marked with floating dividers. Blue and yellow chairs are placed along the poolside. Signs reading "Free Play" and "Pool Lane Etiquette" are visible. The ceiling is supported by white beams, and the floor is concrete. Outside, another pool is visible with a red cone on the deck.
  • An indoor swimming pool with multiple lanes, separated by floating lane dividers. The pool is covered by a white tent-like structure with a high ceiling. On the left and right sides, there are transparent walls with black triangular flags hanging above. Several plastic chairs in various colours are placed along the sides. The floor of the pool is tiled in green with black lane markings.
  • An indoor swimming pool with multiple lanes is on the left, covered by a white canopy. On the right, a blue cover labelled "PAL Portable Pool Lift" leans against a white column. Several yellow plastic chairs are lined up along the poolside, and a red traffic cone is placed near the pool's edge. The floor is concrete, and there are transparent panels on the right side.
  • Steps leading into a swimming pool with greenish tiles. A metal handrail is on the left. The pool has lane dividers and is indoors, with a row of blue and yellow plastic chairs on the right side. The floor around the pool is concrete with some discolouration. A white column is visible near the chairs.
  • An indoor swimming pool with green-tiled lanes and black lane markings. The pool is covered by a large white tent structure with transparent side panels. On the left, there are several yellow and blue plastic chairs along the poolside. A metal ladder descends into the water. In the background, there are more chairs and a person walking outside the transparent panels. The ceiling is supported by white beams.
  • Indoor swimming pool with multiple lanes, each separated by lane ropes. The pool has a tiled floor with marked lanes. On the right, there are starting blocks numbered 2 to 5, with signs indicating "Free Play Slow Lane" and "Medium Lane". The ceiling is a white tent-like structure, and the walls are transparent, allowing a view of an outdoor pool area. There are chairs along the far side of the pool. A metal handrail is visible in the foreground.
  • An indoor swimming pool with multiple lanes, separated by floating lane dividers. The pool is covered by a large, translucent canopy. On the right, there are metal handrails leading into the water and a concrete walkway with blue plastic chairs. The left side features a tiled pool edge and a few more chairs. The background shows a wall with windows and some equipment. The ceiling is supported by white beams.
  • An outdoor swimming pool with multiple lanes, where several swimmers are practising. On the right, a poolside area with a metal handrail and orange cones. In the background, there are white tents and a few buildings partially obscured by trees. A crane is visible behind the trees, indicating nearby construction. The pool's edge is tiled, and the water is clear and blue.
  • An outdoor swimming pool with multiple lanes, where several people are swimming. The pool is surrounded by a series of white shade structures on the left and right. In the background, there are tall trees and two high light poles. The water is clear and blue, with lane dividers visible. The pool deck is partially visible on the right, with some poolside equipment and steps.
  • An outdoor swimming pool with several lanes, where people are swimming and sitting at the edge. On the left, a person in a blue shirt stands near the pool. The pool is surrounded by a concrete deck, and there are white shade structures with greenery in the background. A yellow rescue float is attached to a pole on the right side. The sky is overcast, and there are trees visible in the distance.
  • A swimming pool with lanes marked by floating dividers. In the foreground, there are steps leading into the pool with a metal handrail. A black rubber mat is on the wet concrete floor. To the left, a blue sign displays pool lane etiquette. On the right, several white plastic chairs are arranged along the poolside, with some personal items on them. The background shows more pool lanes and a swimmer in the water.
  • A covered outdoor swimming pool area with a long pool in the centre, divided into lanes with floating markers. Signs indicate some lanes are closed. White plastic tables and chairs are in the foreground on a wet concrete floor. The ceiling is a translucent material supported by beams. In the background, there are trees and a few buildings, with additional seating and structures on either side of the pool.
  • An outdoor swimming pool with multiple lanes, where several people are swimming. On the left, a "No Diving" sign is visible near lane 8. The pool is surrounded by a tiled deck, and on the right, there is a concrete walkway with a few items like a water bottle and a flotation device. In the background, there are shaded seating areas with white canopies and trees.
  • An outdoor swimming pool with multiple lanes, where several people are swimming. On the left, there are shaded seating areas with white canopies and a grassy section. On the right, there are more shaded areas, a blue umbrella, and bins. In the background, trees and a building are visible. The pool has signs indicating "No Diving" and a shallow water depth of 1.1 metres.
  • A large outdoor swimming pool with lanes is visible in the centre, surrounded by a paved area with benches. The pool is covered by a canopy with a pattern of dark shapes. In the background, there are buildings and trees. The foreground shows a grassy area with patches of dirt. Swimmers are in the pool, and a few people are walking around the perimeter.
  • A playground with a splash pad area featuring a series of green arches on the left. The ground is covered with colourful rubber surfaces in red, yellow, and green. In the background, there are brick buildings with blue roofs and a few palm trees. A white shade sail is overhead, and a red water feature stands on the right. The area is surrounded by white railings and a small pool of water.
  • Outdoor aquatic centre with a splash pad in the foreground featuring green arches and water play structures. To the left, there are covered seating areas with white chairs and tables. In the background, a swimming pool is visible, surrounded by more seating and a white fence. A large shade sail covers part of the area. On the right, a person stands near a palm tree. The ground is a mix of concrete and colourful rubber flooring.
  • Outdoor swimming pool area with a splash pad in the foreground. The splash pad has green arches and a blue and white play structure. The ground is painted in various colours, including red, yellow, and grey. To the left, there are covered seating areas with white chairs. In the background, a large pool is visible, along with trees and a white canopy. The area is lit by tall lights, and the sky is overcast.
  • A children's splash pad with shallow water features colourful, curved structures resembling abstract animals. On the left, a green structure with loops stands near a red one. On the right, a blue and yellow structure is visible. In the background, there are white chairs and tables under a covered area, with a swimming pool beyond. The ground is a mix of red, yellow, and grey surfaces, and a green shade sail is overhead.
  • Outdoor water play area with colourful splash pads and water features. On the left, there are green arches and a red water spout. In the centre, a large bucket and slide are visible. The background has a swimming pool with white chairs and tables under a canopy. Trees and a construction crane are visible in the distance. The ground is a mix of concrete and coloured surfaces, and a palm tree is on the right. The ceiling is a white, slatted structure.
  • A public restroom with a tiled floor. On the right, there's a white toilet with a grab bar and a toilet paper dispenser above it. A small sink with a tap is also on the right. On the left, a green plastic chair is visible. The back wall features a colourful pattern of green and blue tiles. A waste bin is positioned near the toilet. The ceiling has a fluorescent light and a skylight.
  • A shower room with walls covered in a checkerboard pattern of lime green and dark blue tiles. On the left, a white foldable shower seat is attached to the wall. In the centre, a showerhead and controls are mounted on a metal panel, with horizontal grab bars below. On the right, a white fold-down seat is fixed to the wall, also with grab bars. The floor is tiled in light beige, and the ceiling is plain white.
  • A set of metal and wooden steps leads up to a glass entrance with a "Pool Closed" sign. The entrance is flanked by white railings. On the left, there is a dense green hedge with red plants, while on the right, a wooden panelled wall and more railings are visible. The ground is a mix of textured black and concrete surfaces. Inside, a pool area is partially visible through the glass.
  • A wooden ramp with white railings leads up to a building with large glass windows on the left. The structure has a modern design with visible beams and lighting inside. On the right, there is a concrete path bordered by grass and a blue and white pole. In the background, trees and a fence are visible, along with a small building with a corrugated roof.
  • A wooden ramp with white metal railings runs straight ahead. On the left, there's a shallow water play area with colourful water features and a pool surrounded by white chairs and tables. On the right, a transparent barrier with a white frame lines the ramp. The ground is a mix of wooden planks and textured surfaces, with some grass visible on the left. In the background, there are trees and more poolside seating.
  • An indoor swimming pool with clear blue water, surrounded by a tiled floor. On the right, a metal handrail leads into the pool. The ceiling is supported by a white structure with triangular flags hanging across. The walls are transparent, allowing a view of the outside. At the far end, there are pool cleaning equipment and colourful pool noodles. The floor is grey with black non-slip mats near the pool's edge.
  • Indoor swimming pool with a blue-tiled edge and metal handrails on the left. The pool is surrounded by a tiled floor with black mats. A "Caution Shallow Water" sign is visible on the left wall. The ceiling is white with triangular flags hanging across. On the right, there are pool covers and equipment, including a hose. Large windows on the left and back walls reveal greenery outside.
  • Indoor swimming pool with a blue tiled edge and clear water. Black triangular flags with "Zoggs" hang above. The floor is tiled in grey, and a metal handrail leads into the pool. On the right, a glass door opens to an outdoor area with tables and chairs. The ceiling is white and tent-like, with lights illuminating the space. A sign indicates a shallow water depth of 0.9m.
  • An indoor swimming pool with clear blue water, surrounded by a tiled deck. On the left, there is a hose reel mounted on the wall. The right side features metal handrails leading into the pool and a sign indicating the pool is closed. The ceiling is a white tent-like structure with lights, and the background shows large windows with a view of an outdoor area, including some buildings and greenery.
  • A grassy area with a series of white, curved metal structures forming a canopy on the right. Beneath the canopy, there are exercise machines on blue mats. Trees and bushes line the background, with a fence visible behind them. The ground is covered in well-maintained grass, and the canopy provides shade over the exercise area.
  • Outdoor gym equipment is on the left, set on blue and grey mats, surrounded by grass. A large tree and bushes are in the background. On the right, a covered swimming pool area with white arches and a row of chairs. The ground is grassy, and a wire fence runs along the left side.
  • Outdoor exercise area with a blue rubber mat on the ground. Two black, curved benches are mounted on the mat. A tall, white information pillar stands nearby. Surrounding the area are lush green plants and trees, including a palm tree on the left. A chain-link fence with barbed wire runs along the back, with more greenery visible beyond it. The ground around the mat is grassy.
  • A grassy area with a sign in the foreground that reads "HealthBeat Outdoor Fitness System for Ages 13 and Older." On the left, there are large white metal structures providing shade. In the background, a person is cycling near a fence, and there are trees and shrubs. On the right, a hedge borders the grass.
  • Outdoor gym equipment on blue mats is in the foreground, with a leg press machine visible. To the left, a covered area with white arches and a grassy field. In the background, trees and a chain-link fence separate the area from a body of water, with buildings visible across the water. A person is seated on a bench near the fence. The ground is covered with grass, and the sky is clear.
  • A grassy area with a large, white metal canopy structure on the left, providing shade. Underneath, there are benches and a few people standing near a swimming pool. On the right, a person is cycling along a path next to a chain-link fence. Tall trees are scattered throughout, and buildings are visible in the background. The sky is clear and blue.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Employ people with disability
• Trained staff in disability awareness
• Ask all visitors if there are any specific needs to be met
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).
• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

COMMUNICATION

• Use Plain English / easy read signage and information (includes menus and emergency information)
• A quiet space is available at the venue/ facility
• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Provide information in large print
• Provide digital communication materials (hard copy information is also available on line)
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have handrails on all our stairways
• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
• Have effective lighting throughout facility.

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Have grab rails in the bathroom
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways
• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas
• Have step free access to into our business premise
• Have step free access to the conference or function room
• Have accessible seating areas in theatrette
• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
• Have an accessible public toilet which is unlocked
• Have wheelchair accessible picnic tables
• Have a wheelchair/scooter charging station (power point) in an accessible location
• Provide beach matting and beach wheelchairs for people to access the water
• Provide portable hoist
• Have a wheelchair accessible toilet
• Have a wheelchair accessible shower and change room
• Provide wheelchair access to pool
• Have a pool ramp/hoist enabling entry into pool
• Provide a low height counter suitable for a person using a wheelchair or a person of small stature
• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
• 1 Accessible car space

PHYSICAL - HIGH SUPPORT NEEDS

• Have a Changing Places or Lift & Change toilet with a hoist and adult change table
• Have a bathroom which is fully accessible.

ALLERGIES AND INTOLERANCES

• Trained staff to respond to allergic reactions
• Adhere to The Food Authority requirements for allergy management in food preparation
• Have equipment to respond to anaphylactic shock such as epipens and defibrillator