Cérge
Main Venue Page

Coolum Tennis Club

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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Allergies and Intolerances
  • On the left, a bright blue tennis court is visible, marked with white lines and a net in the centre. The court is surrounded by a black chain-link fence. To the right, another blue tennis court can be seen, also enclosed by fencing. In the background, there are trees providing shade, and a small building is partially visible. The floor is a combination of artificial grass and blue court surface, while the ceiling is open.
  • On the left, a white car with a green and blue logo is parked in a designated space, next to a sign for the tennis club. To the right, a pathway leads through a gate towards tennis courts, with a red sign reading "COURTS" partially visible. The ground is grey asphalt with yellow diagonal lines marking the parking area, including blue symbols for disabled access. Surrounding the area are various shrubs and trees, providing greenery.
  • On the left, there is a dark-coloured car parked beside a green bin, with dense greenery surrounding it. To the right, a white car with green and blue accents is parked in a designated space. In the background, a pathway leads towards a fenced area with a pool visible beyond it. Several trees are scattered throughout, providing shade. The ground is paved with grey asphalt, and there are marked parking spaces, including ones for disabled access. The area is well-lit, with a few light poles.
  • On the left, several parked cars are visible, including a silver vehicle and a black sedan. To the right, a white car with green and blue accents is parked next to a sign for the tennis club, with a green bin nearby. In the background, a fenced area reveals tennis courts, partially obscured by trees and shrubs. The ground is grey asphalt, marked with white lines for parking spaces, including a blue symbol for accessible parking.
  • On the left, a row of tall trees provides shade, with some shrubs and plants at the base. A designated parking space for disabled access is marked on the grey asphalt. To the right, the parking area continues, leading towards a fenced section that contains tennis courts, partially visible through the greenery. The ground is smooth and well-maintained, with yellow lines indicating parking spaces. The area is surrounded by lush foliage, creating a natural boundary around the parking lot.
  • On the left, a pathway leads through a black metal gate, bordered by green shrubs and colourful plants. The ground is smooth concrete, extending towards the tennis courts. To the right, a fenced area contains multiple blue tennis courts, with netting and floodlights visible. The background features more greenery, including trees that provide shade. The area is well-maintained, with clear lines marking the courts and a few benches positioned nearby for spectators.
  • On the left, a wooden picnic table with attached benches sits on a concrete slab, surrounded by vibrant plants and shrubs. The ground is smooth and grey, leading towards a pathway. To the right, a chain-link fence encloses several blue tennis courts, with the court surfaces clearly visible. The background features a building with a grey exterior and solar panels on the roof, partially obscured by trees.
  • On the left, a smooth concrete pathway leads towards a fenced area, with a sign visible near the entrance. The ground is well-maintained and light grey. To the right, a cluster of green plants and shrubs adds colour, while a red and white striped structure is partially visible. In the background, several blue tennis courts are enclosed by black chain-link fencing, with floodlights positioned above.
  • On the left, a smooth concrete pathway leads towards a black chain-link fence enclosing several blue tennis courts, with a sign visible on the fence. The ground is light grey and well-maintained. To the right, a green bin is positioned next to a small shelter, surrounded by various shrubs and plants. The area is bordered by a black metal fence, with trees providing additional greenery. In the background, the tennis courts are clearly marked, and floodlights are mounted above.
  • Store image
  • On the left, a wooden table is positioned next to a grey plastic chair and a black bin. Above, a sign reading "Player of the Week" is attached to the wall, alongside two tennis rackets. The entrance features double doors with a mesh screen, leading into a reception area. To the right, several grey plastic chairs are stacked against the wall, with a bulletin board displaying various notices and photos. The floor is wooden and polished, while the ceiling is supported by exposed beams.
  • On the left, a series of grey plastic chairs are stacked against a blue wooden wall, with a window featuring a security mesh. A small table is positioned nearby, and a water tap is visible. To the right, a wooden railing runs along the edge of the deck, leading to a fenced area with blue tennis courts in the background. The floor is made of polished wooden planks, and the ceiling is supported by exposed beams with a corrugated metal roof, providing shelter over the deck area.
  • On the left, a series of grey metal storage units with doors and small windows are aligned against a wooden deck. The floor is made of polished wooden planks, extending towards a pathway. To the right, a wooden railing borders a ramp leading to a grassy area, with blue tennis courts visible in the background, enclosed by a black chain-link fence. A fire blanket is mounted on a post near the pathway.
  • On the left, a row of grey metal storage units with doors and small windows is aligned against a wooden deck. The floor is made of polished wooden planks, extending towards a pathway. To the right, a wooden railing runs along the edge of the deck, leading to a grassy area. A fire blanket is mounted on a post near the pathway. In the background, blue tennis courts are visible, enclosed by a black chain-link fence.
  • On the left, a white toilet is positioned next to a wall-mounted toilet roll holder and a grab rail. Above, a small window allows light into the space. A stainless steel sink is nearby, with a paper towel dispenser mounted on the wall. To the right, a shower area is enclosed by a colourful curtain featuring blue and green patterns, with a handheld showerhead mounted on the wall.
  • On the left, a beige leather sofa is positioned next to a glass-fronted fridge filled with drinks, with wooden blinds covering the window behind it. A round wooden table is in the centre, surrounded by black chairs, with some stationery items on the table. To the right, a wall displays various sports equipment, and a small counter is visible with items for sale. A TV is mounted on the wall above the counter. The floor is made of light wooden planks, and the ceiling is white with exposed beams
  • On the left, a wall displays various sports equipment, including shoes and rackets, with a window providing natural light. A freezer with ice cream branding is positioned below the window. To the right, a reception counter is visible, topped with a display stand for caps and a small glass display case. A wooden board with names and scores is mounted on the wall behind the counter. The floor is light wooden laminate, and the ceiling is white with fluorescent lighting.
  • On the left, a white shelf displays various trophies and plaques, alongside a framed photograph. Below, a small cart is filled with items. To the right, a wall is lined with sports equipment, including tennis rackets and shoes, all tagged with prices. A freezer with an ice cream brand logo is positioned against the wall, next to a window with a mesh screen. The floor is made of light wooden planks, and the ceiling is white with fluorescent lighting.
  • On the left, a display rack holds various sports items, including caps and socks, while a freezer with a red and white design is positioned below. In the centre, a reception counter is visible, with a blue shirt and white shorts hanging above it. To the right, a wall features tennis rackets and a sports bag, with boxes stacked below. The floor is light wooden laminate, and the ceiling is white with fluorescent lighting, providing a bright and functional environment for the shop.
  • On the left, a wooden railing runs alongside a pathway leading to a grassy area, with some plants visible. The pathway is made of wooden planks, casting shadows on the ground. To the right, a fenced tennis court features a blue surface and is surrounded by a black chain-link fence. In the background, there are trees and a shaded seating area. The floor is a combination of wooden decking and concrete, while the ceiling is open to the sky, allowing natural light to illuminate the space.
  • On the left, a concrete pathway leads towards a grassy area with some low plants. A wooden bench is positioned along the path. To the right, a fenced tennis court features a bright blue surface, with a sign attached to the fence providing information. The court is enclosed by a black chain-link fence, and in the background, trees provide some shade. The floor is a combination of concrete and grass, while the ceiling is open, allowing for ample natural light in the area.
  • On the left, a blue bench is positioned under a shelter, providing shade for players. The court surface is bright blue, marked with white lines for play. In the centre, a net divides the two sides of the court, with additional benches visible on the right under a similar shelter. Background features include a tall communication tower and trees lining the perimeter of the court. The floor is smooth and blue, while the ceiling is open, allowing for ample light to illuminate the area.
  • On the left, a net divides the tennis court, with a banner for the Sunshine Coast Tennis League attached to it. The court surface is bright blue, marked with white lines for play. In the background, a building with a sloped roof is visible, surrounded by trees and shrubs. To the right, additional tennis courts can be seen, enclosed by black fencing.
  • On the left, a concrete pathway runs alongside a low fence, with a white picnic table and some greenery visible. The path leads towards a building with a dark roof. To the right, a black chain-link fence encloses a bright blue tennis court, with benches positioned behind it. A sign detailing court rules is attached to the fence.
  • On the left, a black chain-link fence encloses a bright blue tennis court, with the court surface visible through the gaps. The pathway is made of grey concrete, leading straight ahead. To the right, several benches are positioned under a shelter, with colourful plants lining the edge of the path. A green bin with a yellow lid is placed nearby. The floor is smooth concrete, and the ceiling is open, allowing for natural light to illuminate the area.
  • On the left, a bright blue tennis court is visible, marked with white lines and a net in the centre. The court is surrounded by a black chain-link fence. To the right, another blue tennis court can be seen, also enclosed by fencing. In the background, there are trees providing shade, and a small building is partially visible. The floor is a combination of artificial grass and blue court surface, while the ceiling is open.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service
• Use Plain English / easy read signage and information (includes menus and emergency information)
• A quiet space is available at the venue/ facility

VISION

• Have an appropriate area for toileting an assistance dog
• Have handrails on all our stairways
• Have effective lighting throughout facility.

HEARING

• Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways
• Have step free access to into our business premise
• Have an accessible public toilet which is unlocked
• Have wheelchair accessible picnic tables
• Have wheelchair access to amusements and activities
• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
• Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)
• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
• Have 1 accessible car parking space
• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas & BBQ)

ALLERGIES AND INTOLERANCES

• Have equipment to respond to anaphylactic shock such as epipens and defibrillator