Coolum Beach Wheelchair Visual Story
Arrival at Coolum Beach SLSC
Coolum Beach Surf Life Saving Club is on David Low Way in Coolum. The building has a modern design with concrete and glass features, and parking is available next to it, including accessible spaces off the main road. The arrival area has a designated drop-off zone. From there, carers walk down the hill to the SLSC Arena, identified by a tent on the beach, and notify the volunteer on duty.
The volunteer assists by retrieving and setting up the beach wheelchair. Coolum Beach is part of the Accessible Beaches Program, with beach matting and a WaterWheels Beach Wheelchair provided by the SLSC and Sunshine Coast Council.
How to book a beach wheelchair
The beach wheelchair and matting are managed by Volunteer Patrols, available during the summer patrolling season from September to April on weekends and public holidays. To book the wheelchair, visitors must complete an online form or scan a QR code by 3 pm on the last business day before they need it.
This allows the administration team time to organise paperwork and inform the relevant Patrol Captain. If visitors are unable to book prior to their visit and the chair is available, the Volunteer Patrol team will ask visitors to sign the user agreement/form. The wheelchair will then be available at the booked time.
Further details can be found here.
Where to collect the beach wheelchair
The beach wheelchair is stored in a lowset building. On arrival, visitors can inform the beach patrol captain if they have booked a wheelchair or would like to use one.
Volunteers assist in retrieving the wheelchair, but it is the responsibility of the carer or user to ensure the safety and handling information has been read and understood before use.
The pathway leading from the building to the sand is steep, and extreme caution is required when moving along this section.
How to use the beach wheelchair
The WaterWheels Beach Wheelchair is for use only at Coolum Beach when volunteers from Coolum Beach Surf Lifesaving Club are on patrol. Avoid using the WaterWheels Beach Wheelchair in severe weather, rough currents, or unsafe conditions, and ensure all components are used correctly and inspected before use.
The user must be buckled in, wear a lifejacket, and be accompanied by a carer at all times, who should assess the ease of pushing the wheelchair and consult with lifesavers for water safety.
The WaterWheels Beach Wheelchair seat has three positions: one to transition the user and two reclining positions. These are adjusted by pulling a chain on the back for use and floating.
How to return the beach wheelchair
After using the WaterWheels Beach Wheelchair and life jackets, visitors should return them to the storage building in the same condition as when collected. All equipment must be checked carefully, and any missing or defective items such as pins, buckles, or protective coverings, should be reported when returning.
Users are responsible for any damage or loss, and carers must ensure the wheelchair is thoroughly washed to remove sand, dirt, and salt, using the beach showers provided nearby. This prevents deterioration and keeps the equipment ready for the next user.
For the return journey, the wheelchair client can be pushed back up the main hill or taken along the pathway to the left, which provides a gentler incline. This path also has showers for cleaning equipment and shaded seating for rest before departure.

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