Coolum Beach Bar

Access Guide

General Access
Communication
Vision
Physical - Mobility
Physical - Wheelchair
Physical - High support needs
Allergies and Intolerances

A café interior with a tropical theme. On the left, there's a seating area with white chairs and a wooden bench against a wall with neon signage. The middle features wooden tables and chairs on a wooden floor, with a wall decorated with large leaf patterns. A neon sign with palm tree imagery is on the back wall. On the right, a folding door is partially open. The foreground has a beige carpeted floor and a signpost. A dog is partially visible at the bottom.

A corridor with terracotta-coloured tiled flooring featuring a diamond pattern. On the right wall, there's a large painting with abstract designs. A white column stands near the painting. The left side has a window with vertical blinds. At the end of the corridor, there's a glass door leading to another area, with a sign indicating toilets to the right. A fire extinguisher is mounted on the right wall near the door. The ceiling is plain and light-coloured.

A hallway with a sign on the left wall indicating the direction to the toilets. The floor is covered with brown tiles. On the right wall, there is a fire extinguisher, a fire alarm panel, and a box labelled "Essential Services Logbooks." The walls are painted white, and there is a doorway leading to a well-lit area with more doors visible in the background.

A bathroom entrance with a partially open door on the left, displaying a sign with a figure. Inside, a white sink with a paper towel dispenser is visible, set against a wall with floral tile patterns. The floor is covered with terracotta tiles, and a round ceiling light illuminates the space.

A bathroom with a white tiled wall and terracotta floor tiles. On the left, a large mirror with floral decorations reflects the room. Below the mirror, a beige counter is visible. A white paper towel dispenser is mounted on the wall. On the right, a white toilet with a cistern is next to a grey bin. A grab bar is installed on the wall beside the toilet. The ceiling has a round light fixture.

On the left, a building with balconies and a sign is visible, with a small garden area in front. The pavement is textured and leads to a railing. In the centre, a road with several cars, including a white van and a silver SUV, is bordered by a yellow line. On the right, large trees and parked cars line the street, with a glimpse of the ocean in the background. The sky is overcast, and the road appears wet.

A road with a cycle lane on the left, bordered by lush green hedges and a footpath. Several signs are visible along the path. On the right, a white van is parked by the roadside, with a row of trees and bushes behind it. Further down the road, a few more vehicles are parked. The background features a building and more trees, with a cloudy sky above.

A road with a yellow line in the foreground, leading to a parking area with several vehicles, including a white van and a blue car. Tall trees and dense bushes are in the background, with a glimpse of the ocean visible through the foliage. The sky is overcast, and the road surface appears wet, suggesting recent rain.

Two parking spaces with blue wheelchair symbols on the asphalt, outlined by yellow lines. On the left, part of a black vehicle is visible. On the right, the rear of a white truck is seen. In the background, a wooden boardwalk with railings is surrounded by dense greenery and trees. A person stands on the boardwalk, partially obscured by foliage. A signpost is present near the boardwalk. The ground is paved, and the area appears to be outdoors.

A café interior with a mix of indoor and outdoor seating. On the left, there is a bar area with a white tiled counter and wooden stools. The middle features a bamboo wall with a mural of green leaves and a fan above a bench with wooden chairs. On the right, there are tables with white and wooden chairs, leading to an outdoor area with string lights and a view of greenery and parked cars. The ceiling is white with recessed lighting, and the floor is a light brown.

A café setting with a wooden deck in the foreground, featuring white chairs and tables. On the right, the interior has more seating and a neon sign. A red car and a white vehicle are visible on the road outside. The background shows trees and the ocean under a cloudy sky. The floor is wooden with yellow-edged steps, and the ceiling is not visible.

Outdoor café seating area with wooden flooring and white tables and chairs. On the right, a wooden panelled bar with high stools. The ceiling has string lights. In the background, a road lined with trees and a few vehicles. A glass barrier separates the seating area from the greenery outside.

Outdoor café with wooden flooring and light wooden tables surrounded by white chairs. Cushions are placed on the floor near the tables. A wooden panelled wall separates the seating area from the bar, which is visible in the background. The bar area has high stools and a variety of bottles on shelves. Ceiling lights and string lights are visible above. A sign and some greenery are seen on the left side.

Outdoor seating area with wooden tables and white chairs on a wooden deck. In the background, a road runs parallel to the seating area, with a few vehicles visible. Beyond the road, there are green bushes and tall trees, with the ocean visible in the distance. The sky is overcast, and the area is covered by a roof.

A beach-themed bar interior with a tropical vibe. On the left, a neon sign reads "BEACH BAR" with an illustration of a hula dancer. Below it, white chairs and a wooden table are arranged. The right side features a wall with a large palm leaf mural and a neon sign saying "G'day" next to a palm tree. Wooden tables and chairs fill the space, and the floor is wooden. The ceiling is beige with recessed lighting.

A café interior with wooden flooring and a white panelled ceiling. On the left, there are wooden tables and chairs with a mural of large green leaves on a pink background. The right side features a wall with a straw-like texture and a neon sign of a palm tree and text. High tables and stools are positioned against this wall. The space is well-lit with ceiling lights, and a stack of high chairs is visible in the corner.

A café interior with wooden flooring and a ceiling with recessed lights. On the left, a wall features a large mural of green tropical leaves on a pink background, accompanied by a beige cushioned bench and wooden tables with rattan chairs. The right side has a bamboo wall with a neon sign of a palm tree and text. Several wooden tables and chairs are arranged neatly, with some stacked in the back.

A small outdoor seating area with white chairs and wooden tables on a dark wooden deck. On the left, a person is seated at a table near a window. The right side features a wall with a neon sign and stacked chairs. In the background, there are trees, a parked car, and a glimpse of the ocean. The ceiling is wooden, and the floor inside is light-coloured wood.

A beach bar with a modern design is in the centre, featuring a curved roof and a sign that reads "BEACH BAR." A menu board is visible on the right, next to a staircase leading up to the entrance. Lush green hedges and plants surround the area, with a paved path in the foreground. The background shows a multi-storey building with balconies, and another building with large windows on the left.

A street scene with a multi-storey building on the left featuring balconies and a café with outdoor seating. A person is sitting at a table with a dog nearby. A sloped path with a railing leads downwards. On the right, a road with several vehicles, including a black SUV, runs parallel to the building. The pavement is bordered by greenery, and a streetlight is visible. The sky is overcast, and the area appears to be a mix of residential and commercial spaces.

A pathway with a textured surface leads towards a building entrance. On the left, there's a gate with a sign for outdoor shower and apartment access, surrounded by plants and a stone border. On the right, a railing runs alongside a ramp leading to an underground car park. Above, a balcony with a white railing and a covered area with plants is visible. The building has a modern design with a mix of materials and greenery.

A building with a curved design features a ramp leading to an underground car park on the right. Above the car park entrance, there is a small garden with potted plants. To the left, a stone planter with greenery is adjacent to a sign indicating outdoor shower and apartment access. The building has balconies with white railings. A pathway with a textured surface runs alongside the structure, and there are tables and chairs visible near the entrance.

A covered outdoor area with a textured floor and a metal railing leading to a bar entrance. On the left, there's a sign with promotional information. The entrance features glass doors and a sign above them. Inside, there are tables, chairs, and a bar counter with bottles on shelves. Potted plants are placed along the railing and on the brick ledge. The ceiling is flat with recessed lighting, and a canopy extends overhead. Below, a parking area is partially visible.

An outdoor café with wooden tables and white chairs on the left, featuring a tropical-themed wall. The seating area is partially covered by a canopy. In the foreground, a wooden counter with plants separates the café from the street. On the right, a road with parked vehicles and a large tree is visible. Beyond the road, the ocean can be seen under a bright sky.

A spacious indoor-outdoor café with a mix of wooden and tiled flooring. On the left, there's a bar area with shelves of bottles and a coffee machine. A white column displays menus. In the centre, high wooden tables and stools are arranged, with a mural of tropical plants in the background. To the right, a long counter with plants overlooks outdoor seating with white chairs and tables. The ceiling is light-coloured with recessed lighting, and large windows provide natural light.

Open-air café with a tropical theme. On the left, a mural with large green leaves decorates the wall above a cushioned bench and wooden chairs. In the centre, white tables and wooden chairs are arranged on a concrete floor. The right side features a long counter with white stools and potted plants. Large windows with transparent blinds offer a view of greenery and a parked van outside. The ceiling is simple with recessed lighting.

Interior of a café with wooden flooring and a white panelled ceiling. On the left, a person in a black shirt and shorts is walking past a column with white tiles. In the centre, there are tables with wooden chairs and a mural of green leaves on a pink background. The right side features large windows with views of greenery and the sea, partially covered by a blue awning. White tables and chairs are arranged near the windows, and string lights hang from the ceiling.

A cosy café interior with a tropical theme. On the left, there's a bamboo ceiling and wall, with a long cushioned bench and wooden tables. The wall features a large mural of green leaves. On the right, there are more wooden tables and chairs, with a view of the outside through large open windows. The exterior has a blue awning and string lights, with greenery visible beyond. The floor is wooden, and the ceiling is white.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Trained staff in disability awareness

• Ask all visitors if there are any specific needs to be met

• Website meets WCAG 2.0 accessibility standards (https://www.w3.org/WAI/standards-guidelines/wcag/)

• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

• Trained staff in communicating with people with learning or behavioural challenges

• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)

• Provide digital communication materials (hard copy information is also available on line)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

• Trained staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)

• Have handrails on all our stairways

• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

• Have effective lighting throughout facility.

• Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas (includes picnic areas, barbecues and indoor and outdoor areas

• Have step free access to into our business premise

• Have step free access to the conference or function room

• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

• Have an accessible public toilet which is unlocked

• Have wheelchair accessible picnic tables

• Have a wheelchair/scooter charging station (power point) in an accessible location

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)

• Have a wheelchair accessible toilet

• Provide a low height counter suitable for a person using a wheelchair or a person of small stature

• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid

PHYSICAL - HIGH SUPPORT NEEDS

• Have a bathroom which is fully accessible.

ALLERGIES AND INTOLERANCES

• Modify our cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

• Trained staff to respond to allergic reactions

• Adhere to The Food Authority requirements for allergy management in food preparation

• Have equipment to respond to anaphylactic shock such as epipens and defibrillator

• Provide toiletries which are chemical and fragrance free (if requested)

• Use organic (chemical and fragrance free) cleaning products