Celebrity Ink Sunshine Plaza


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Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - Wheelchair
  • Allergies and Intolerances

GENERAL ACCESS

 Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
 Employ people with disability
 Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
 Frosted glass private room available upon request

COMMUNICATION

 Use Cérge as our digital concierge to support personalised customer service
 Use Plain English / easy read signage and information (includes menus and emergency information)
 A quiet space is available at the venue/ facility
 A separate VIP room may be configured with lower noise and music levels

VISION

 Provide information in large print
 Use easy read fonts in our signage and communication materials (Helvetica and Arial)
 Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
 Have effective lighting throughout facility.

HEARING

 Have TVs with captioning option
 Have visual alerts for emergencies (Include flashing light)
 Have a low noise reception areas and adequate lighting for viewing facial expressions

PHYSICAL - MOBILITY

 Use floors/coverings which are slip resistant, firm and smooth
 Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

 Have step free outdoor pathways
 Have step free access to into our business premise
 Have an accessible public toilet which is unlocked
 Accessible and senior parking bays are conveniently located near all the Sunshine Plaza centre's main entrances
 Parents Rooms have been provided for parents and guardians to take care of their children.
 Sunshine Plaza offers customers complimentary wheelchair and motorised scooter hire.
 Our adult change room is located in the amenities corridor between Skulpt Clinics Australia and Ann's Nails.

ALLERGIES AND INTOLERANCES

 SDS sheets available on all cleaning products