Carrara Saints AFL Club


Logo

Access Guide

  • General Access
  • Communication
  • Vision
  • Physical - Mobility
  • Physical - Wheelchair
  • Allergies and Intolerances

GENERAL ACCESS

 Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
 Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

COMMUNICATION

 Use Cérge as our digital concierge to support personalised customer service
 Use Plain English / easy read signage and information (includes menus and emergency information)

VISION

 Have Braille and tactile signage on all information and paths of travel
 Provide digital communication materials (hard copy information is also available on line)
 Have an appropriate area for toileting an assistance dog
 Have handrails on all our stairways
 Have effective lighting throughout facility.

PHYSICAL - MOBILITY

 Use floors/coverings which are slip resistant, firm and smooth
 Use non-slip tiles in the bathroom or slip resistant matting
 Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

 Have step free outdoor pathways
 Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
 Have an accessible public toilet which is unlocked
 Have wheelchair access to amusements and activities
 Have a wheelchair/scooter charging station (power point) in an accessible location
 Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
 Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc)
 Have a wheelchair accessible toilet
 Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid
 2 accessible car parking space

ALLERGIES AND INTOLERANCES

 Have equipment to respond to anaphylactic shock such as epipens and defibrillator