Caboolture Historical Village

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

• Provide a detailed map (‘Mobility Map’) of your facility, which includes accessible features and identifies any existing access barriers.

• The Village is normally open 7 days a week, from 9 am to 4 pm.

• Check the website for admission prices https://www.historicalvillage.com.au/

• Use Plain English / easy read signage and information (includes menus and emergency information)

• Provide clear, concise internal and external directional signage throughout your facility.

• Have an appropriate area for toileting an assistance dog

• Have handrails on all our stairways

• Have effective lighting throughout facility.

• Have tactile tiles prior to steps, ramps, jetties, piers and other hazards.

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

• Five accessible car parking spaces.

• Three accessible toilets.

• Maps of the Village mark the accessible and non- accessible buildings.

• Walking frames and wheelchairs available (free of charge)

• Have step free outdoor pathways

• Have step free access to into our business premise

• Have an accessible public toilet which is unlocked

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have a wheelchair accessible toilet