GENERAL ACCESS
• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.
COMMUNICATION
• Use Plain English / easy read signage and information (includes menus and emergency information)
• Provide clear, concise internal and external directional signage throughout your facility.
VISION
• Have effective lighting throughout facility.
PHYSICAL - MOBILITY
• Have grab rails in the bathroom
PHYSICAL - WHEELCHAIR
• Have step free outdoor pathways
• Have step free access to into our business premise
• Have an accessible public toilet which is unlocked
• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
• Have clear space between furniture and exhibits for a person to manoeuvre a mobility aid






































