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Bankfoot House Heritage Precinct

Access Guide

General Access
Communication
Vision
Physical - Mobility
Physical - Wheelchair

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Accept the Companion Card

• Employ people with disability

• Ask all visitors if there are any specific needs to be met

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

• A quiet space is available at the venue/ facility

VISION

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth

• Use non-slip tiles in the bathroom or slip resistant matting

• Have grab rails in the bathroom

• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

• Have step free access to into our business premise

• Have step free access to the conference or function room

• Have an accessible public toilet which is unlocked

• Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed

• Have a wheelchair accessible toilet

• 1 accessible car parking space

Cérge | Bankfoot House Heritage Precinct Accessibility Access...