Bankfoot House Heritage Precinct


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Access Guide

  • General Access
  • Communication
  • Vision
  • Physical - Mobility
  • Physical - Wheelchair

GENERAL ACCESS

 Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
 Accept the Companion Card
 Employ people with disability
 Ask all visitors if there are any specific needs to be met

COMMUNICATION

 Use Cérge as our digital concierge to support personalised customer service
 Use Plain English / easy read signage and information (includes menus and emergency information)
 A quiet space is available at the venue/ facility

VISION

 Use easy read fonts in our signage and communication materials (Helvetica and Arial)

PHYSICAL - MOBILITY

 Use floors/coverings which are slip resistant, firm and smooth
 Use non-slip tiles in the bathroom or slip resistant matting
 Have grab rails in the bathroom
 Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - WHEELCHAIR

 Have step free access to into our business premise
 Have step free access to the conference or function room
 Have an accessible public toilet which is unlocked
 Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed
 Have a wheelchair accessible toilet
 1 accessible car parking space