Australian National Surfing Museum

Access Guide

General Access
Communication
Vision
Physical - Mobility
Physical - Wheelchair
Allergies and Intolerances

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Accept the Companion Card

• Employ people with disability

• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

• Provide details regarding the location of your business and provide a map which indicates the closest town and proximity to the local railway and coach station, include accessibility information about your local area.

• Fully wheelchair/ mobility accessible. Some steps in theatre, however wheelchairs can navigate around these.

• Tour guides for group bookings can be informed of the access needs of visitors at the time of booking.

COMMUNICATION

• Have staff available to provide direction on site as required

VISION

• Provide digital communication materials (hard copy information is also available on line)

• Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

• Have effective lighting throughout facility, however some areas have low lighting.

PHYSICAL - MOBILITY

• Seating provided in theatre. Seating provided includes back rest, no arm rests.

PHYSICAL - WHEELCHAIR

• Have step free outdoor pathways

• Have step free access to into our business premise

• Have accessible seating areas in theatrette

• Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

• Have an accessible public toilet which is unlocked

• Have wheelchair access to amusements and activities

• Provide easy, step-free pathways (clear of obstructions) to all indoor and outdoor areas

• Have 2 accessible car parking spaces.

• Have step free access to exhibits.

• All doorways are automatic or always open.

ALLERGIES AND INTOLERANCES

• Have equipment to respond to anaphylactic shock (Defibrillator)