at Beach Court Holiday Villas

Logo

Access Guide

  • General Access
  • Communication
  • Vision
  • Hearing
  • Physical - Mobility
  • Physical - High support needs
  • A swimming pool with clear blue water is surrounded by a red brick patio. On the left, two sun loungers are positioned near the pool's edge. In the background, there are several two-storey buildings with grey roofs and balconies. Palm trees and other greenery are scattered around the area. A blue shade sail is stretched over part of the pool, and a small waterfall feature is visible at the far end. A fence encloses the pool area.
  • On the left, there is a two-storey building with a grey roof surrounded by palm trees and greenery. A signboard reading “Beach Court Holiday Villas” stands on the grass. On the right, there is a paved road bordered by more palm trees, parked cars, and a footpath. In the middle, a driveway on a pebbled surface leads to the building. The background features more trees and low-lying structures. The foreground contains grassy patches and concrete footpaths.
  • On the left, there is a white two-storey building with small awnings over the windows and greenery including bushes and palm trees. On the right, there is a similar building with balconies, glass doors, and potted plants near the entrance. In the middle, a paved area extends towards a smaller building and parked cars. The background includes more trees and shrubs. The foreground features a concrete surface with a drainage grate.
  • On the left, there is a two-storey cream-coloured building with a balcony, sliding glass doors, and a small palm tree in front. Below, a sign displays “Beach Court Holiday Villas” and shared zone instructions near garden beds with small plants. On the right, a single-storey section features a sliding glass door with a curtain and a covered carport. The foreground consists of a textured, pebbled surface, while the background includes trees and greenery.
  • On the left, there is a black mesh door labelled "Private" beside a vertical poster advertising cruises, with images of sailing and beaches. On the right, a wall-mounted safe, noticeboard, and another vertical cruise poster showing beach scenes and marine life are visible. In the middle, glass sliding doors with a "Reception" sign lead to a tiled room with a yellow desk, and ceiling fans. The floor is terracotta tiles, with a dark mat at the entrance. The ceiling inside is white and flat.
  • On the left, a lime-green textured sofa sits near a metal rack holding large blue water bottles. In the middle, there is a yellow reception desk with brochures, a vase of yellow flowers, and a wall-mounted television above it. On the right, a bright blue wall displays brochures in organised rows, alongside a water cooler. The floor is tiled in terracotta-style squares, and the ceiling is white with recessed lighting and a ceiling fan.
  • On the left, a blue wall is covered with neatly arranged brochures advertising tours and activities, with a water cooler positioned beneath them. In the middle, a sign above reads "Book all your tours here" in bold text. On the right, glass sliding doors open to an outdoor area with tropical plants, a paved path, and a white building visible in the background. The floor is tiled with terracotta-coloured squares, and the ceiling is white and flat.
  • A residential area with two-storey buildings on the left and right, featuring balconies and supported by columns. In the centre, a driveway leads to a carport with a silver car parked underneath. Lush greenery, including palm trees and shrubs, surrounds the area. The ground is paved, and the sky is clear.
  • A carport on the left shelters two cars, surrounded by lush palm trees and greenery. In the centre, a pathway leads to a fenced pool area with more tropical plants. On the right, there are two-storey buildings with balconies, also surrounded by palm trees and shrubs. The ground is a mix of concrete and patches of grass.
  • A courtyard with a central building featuring two small windows and three bins in front. On either side, there are two-storey residential buildings with balconies and carports. Cars are parked under the carports. Palm trees and other greenery are visible around the area. The ground is a mix of concrete and gravel.
  • A small, light-coloured building with a narrow entrance in the centre. To the left, there are green shrubs and a shaded outdoor seating area with tables and chairs. On the right, a larger two-storey building with balconies and a hedge in front. The ground is a mix of concrete and gravel, and there are palm trees in the background.
  • A tropical outdoor setting with a swimming pool surrounded by a metal fence in the centre. Tall palm trees and various plants are scattered around the area. On the left, there is a shaded pathway leading to a building with a parked car. On the right, more plants and a curved concrete barrier are visible. In the background, there are two-storey buildings with balconies. The ground is paved, and the sky is clear.
  • A paved area with a carport on the left, sheltering a parked car. Palm trees and lush greenery surround the area. In the centre, a pathway leads to a fenced pool area with a shade structure. On the right, there are two-storey buildings with balconies, surrounded by more palm trees and shrubs. The sky is clear with a few clouds.
  • A ground-level outdoor area with a covered patio on the left, featuring a table and chairs. The patio is bordered by a low wall and greenery. A sliding glass door and a regular door are visible on the wall. On the right, there's a covered carport with a concrete floor and a small storage door at the back. The ceiling is flat with a light fixture. Above, a balcony with a metal railing is visible. The ground is a mix of concrete and tiled surfaces.
  • A covered patio area with a tiled floor and a round glass table surrounded by four chairs. To the right, there's a closed door with a doormat in front. The patio is bordered by a low hedge and a few small plants. In the background, there are two-storey buildings with balconies and potted plants. A driveway is visible on the left side. The ceiling of the patio is plain and has a light fixture.
  • A living room with a tiled floor and a ceiling fan. On the left, a flat-screen TV is mounted on a wooden stand. In the centre, a grey L-shaped sofa faces a wooden coffee table. The right side features a side table with a lamp and an air conditioning unit above. The walls are adorned with framed artwork. In the background, a dining area with a table and chairs is visible through an open doorway.
  • A living room with terracotta tiled flooring and a white ceiling featuring recessed lights and a ceiling fan. On the left, there's a small table with a lamp and an air conditioning unit above. In the centre, two grey sofas face a wooden coffee table. The right side has a wall-mounted TV on a wooden stand. Large glass doors with dark curtains lead to an outdoor area with visible greenery and a table with chairs.
  • A kitchen and dining area with terracotta floor tiles. On the left, there is a white refrigerator and cabinetry with a built-in oven and microwave. A black countertop extends into the room. In the middle, a dining table with four chairs is set against a wall with a framed picture. On the right, a large window with dark curtains and a ceiling fan above. The ceiling is white with recessed lighting.
  • A dining area with a wooden table and metal chairs in the foreground. To the right, a framed painting of boats on water hangs on the wall. In the background, a kitchen with white cabinets, a black countertop, and a window. A refrigerator is visible to the left of the kitchen. Beyond the kitchen, a living area with a grey sofa and large windows can be seen. The floor is tiled with a terracotta colour.
  • A bedroom with a large bed in the centre, covered with white linens and a dark throw. Two pillows are placed at the head of the bed, and a towel is folded on top. On either side of the bed are small wooden bedside tables with lamps. A framed picture hangs above the bed. To the right, a large window with dark curtains overlooks a garden with a wooden fence and plants. The floor is tiled in a terracotta colour, and the ceiling has a light fixture and a fan.
  • A bedroom with two single beds in the centre, each with white sheets, pillows, and a rolled towel on top of dark blankets. A small bedside table with a lamp is between the beds. On the left, a window with closed dark curtains overlooks a garden with a wooden fence and greenery. A TV sits on a small table with a remote control. The floor is tiled in a terracotta colour, and a ceiling fan is visible above. A mirrored wardrobe is on the right.
  • A bathroom with a tiled floor and white walls. On the left, there's a glass-enclosed shower with mounted soap dispensers. In the centre, a white bathtub is positioned beneath a window with a blind. On the right, a white vanity unit with a large mirror above it holds a soap dispenser and a small decorative item. The ceiling light is visible in the mirror's reflection.
  • Sliding glass doors open to a patio with terracotta tiles. Outside, there's a round glass table with four grey chairs. A hedge borders the patio, and beyond it, palm trees and a view of a residential area with white buildings and balconies. A yellow car is parked on the left. Dark curtains frame the doors from the inside.
  • A compact laundry area with a top-loading washing machine and a front-loading dryer stacked above it. To the left, there's a folded ironing board with a floral cover. On the right, a stainless steel sink is set into a cabinet. Above the sink, a shelf holds an iron and a small basket. The walls are tiled, and a door with a silver handle is partially visible on the far right.
  • A white Hyundai car is parked in a covered space on the left. In the centre, a set of terracotta-coloured stairs with blue railings leads up to a black door. On the right, there is an empty parking space. Above, a balcony with a blue railing holds a small table and potted plants. The ground is a mix of concrete and gravel.
  • A balcony with terracotta tiles and a metal railing on the left overlooks a garden with palm trees and a building with a corrugated metal roof. A small potted plant sits on the floor near the wall. On the right, an open door leads into a dimly lit room with a dark sofa, a side table, and a ceiling fan.
  • A living room with terracotta tiled flooring and a white ceiling with recessed lights. On the left, there's a partially open door and large windows with sheer and dark curtains. In the centre, a dark grey L-shaped sofa surrounds a wooden coffee table with a decorative vase. A wall-mounted TV is on the right wall, which is painted grey. An open doorway leads to another room with a lit lamp visible. A ceiling fan is centred above the seating area.
  • A living room with terracotta tiled flooring and a white ceiling featuring recessed lights and a ceiling fan. On the left, a dark blue accent wall holds a mounted flat-screen TV. In the centre, a large blue L-shaped sofa with white cushions faces a wooden coffee table. On the right, a white wall displays a decorative clock. Below the clock, a small table with a potted plant is visible. An air conditioning unit is mounted above a doorway in the background.
  • A living room with terracotta tiled flooring and a white ceiling with recessed lights. On the right, a large window with sheer and dark curtains lets in natural light. A dark blue L-shaped sofa faces a wooden coffee table with a decorative item. A flat-screen TV is mounted on the wall. On the left, an open kitchen area features white cabinets, a built-in oven, and a fridge. A ceiling fan is centred above the room.
  • Kitchen and dining area with terracotta floor tiles. On the right, there are white cabinets, a built-in oven, and a kettle on the counter. The kitchen has a dark countertop with a corner sink. On the left, a wooden dining table with six chairs is near large windows covered with sheer curtains. A ceiling fan is above the dining area, and a round wall light is on the wall.
  • A bedroom with a double bed in the centre, covered with a black quilt and white sheets. Two white pillows are placed at the head of the bed, with a rolled towel on top. On either side of the bed are wooden bedside tables, each with a lit lamp. A ceiling fan is above the bed. To the left, there is a window with sheer white curtains and dark drapes. The floor is tiled in a terracotta colour.
  • A small bedroom with two single beds, each covered with a dark blanket and a rolled white towel on top. Between the beds is a wooden nightstand with a lit lamp. The left side of the room has dark curtains covering a window. The floor is tiled with a terracotta colour, and the ceiling has a white fan.
  • A bedroom with terracotta tiled flooring and a white ceiling. In the centre, there's a double bed with white pillows and a grey blanket, topped with a towel folded into a swan shape. To the right, a window with dark curtains and an air conditioning unit above. A white shelving unit with a lit lamp is next to the bed. A mirror is partially visible on the right wall.
  • A balcony with terracotta tiles features a dark wooden table and six matching chairs. The railing overlooks a pool area surrounded by palm trees and other greenery. In the background, there are several residential buildings with balconies. On the right, sliding glass doors lead inside. The ceiling is light-coloured and flat.
  • A view from a balcony overlooking a courtyard with a swimming pool surrounded by palm trees. The pool area is fenced and has sun loungers and blue shade sails. There are two-storey buildings with balconies on either side, featuring grey roofs and light-coloured walls. The ground is paved with red and grey paths, and there are landscaped gardens with various plants and flowers.
  • A bathroom with a glass shower enclosure in the centre, featuring white tiles and green accents. Inside the shower, there are wall-mounted toiletries. To the right, a white sink with a chrome tap and various toiletries on a tray. On the left, an open doorway leads to a bedroom with a bed, bedside table, and a lit lamp. The floor is tiled in a terracotta colour.
  • A compact laundry room with a white washing machine on the floor and a dryer stacked above it. To the left, there's a stainless steel sink with taps and a small shelf holding various items, including a fan. On the right, an ironing board and some cleaning tools are propped against the wall. The walls are tiled, and the room is enclosed by a door with a silver handle.
  • A hallway with terracotta floor tiles and white walls. On the left, an open doorway leads to a living room with a dark sofa, a wall-mounted TV, and a ceiling fan. The room has large windows with dark curtains. On the right, two open doors lead to other rooms, with cleaning tools visible in one doorway. The ceiling is white with recessed lighting.
  • A small balcony with terracotta tiles and a black metal railing. On the left, there are two metal chairs with green patterned cushions and a small white table between them. The view overlooks a complex with light-coloured roofs and palm trees in the background. The walls of the balcony are light-coloured and textured.
  • A garden with a variety of plants in white pots is in the foreground, set on a stone and concrete surface. Behind it, a blue metal fence encloses a swimming pool area with a shade sail overhead. The background features a building with a grey roof, surrounded by tall palm trees and lush greenery. The sky is clear with a few clouds.
  • A covered outdoor area with a large metal table surrounded by chairs on a red-tiled floor. To the left, a blue shade sail provides cover, and a sign with pool rules is visible near a fenced swimming pool. In the background, there are multi-storey buildings with balconies, and palm trees and shrubs add greenery to the scene. A metal sink is in the foreground on the right.
  • Outdoor seating area with a large square table surrounded by chairs on a red-tiled floor. A blue shade sail is overhead. In the background, there are two-storey buildings with balconies, and a fenced swimming pool area with palm trees and a sign displaying pool rules. White patio chairs are visible near the building entrances, and various plants and shrubs are scattered around the area.
  • A shaded outdoor area with a large table and several chairs beneath a blue canopy. The ground is paved with red stone. In the background, there's a wall with a chalkboard, a fan, and a fire extinguisher. Potted plants and small trees are on either side. Surrounding the area are two-storey buildings with balconies.
  • A fenced pool area with a blue gate in the foreground, displaying a "Pool Rules" sign and a "No Smoking" notice. The path leading to the pool is surrounded by lush greenery and tall palm trees. In the background, there are residential buildings with balconies overlooking the pool. The pool is visible, with sun loungers around it, and a shade sail above. The ground is paved with red tiles.
  • A swimming pool with a curved shape is surrounded by a red-tiled patio. Several sun loungers are placed around the pool. In the background, there are two-storey residential buildings with grey roofs and balconies. Tall palm trees and other tropical plants are scattered around the area. A blue shade sail is stretched over part of the pool, and a small rock waterfall feature is visible at the far end. A white vehicle is parked to the right, near a fence.
  • A swimming pool with clear blue water is in the foreground, surrounded by a red brick deck. Several sun loungers are placed along the right side. In the background, there are two-storey buildings with balconies, and a small structure with a clock. Tall palm trees and red-leaved plants are scattered around the area. A blue shade cloth is stretched above the pool, providing partial cover. A metal fence encloses the pool area.
  • A swimming pool with clear blue water is surrounded by a red brick patio. On the left, two sun loungers are positioned near the pool's edge. In the background, there are several two-storey buildings with grey roofs and balconies. Palm trees and other greenery are scattered around the area. A blue shade sail is stretched over part of the pool, and a small waterfall feature is visible at the far end. A fence encloses the pool area.
  • A small, light-coloured building with a sloped roof is in the foreground, featuring a door and two small windows. Green and yellow bins are placed against its side. To the right, a larger building with a grey roof and balconies is visible, with a white car parked underneath. On the left, there are palm trees and a glimpse of a swimming pool area with a fence and sun loungers. The ground is a mix of concrete and gravel.
  • A small building with a corrugated metal roof is on the left, featuring a partially open door and two small windows. A black bin with a red lid and a green bin are beside the building. A potted plant sits near the entrance. On the right, a pathway lined with lush green bushes and tall palm trees leads to a residential area with houses in the background. The ground is covered with gravel, and the area is well-lit by sunlight.
  • A swimming pool with clear blue water is surrounded by a red brick patio. On the left, two sun loungers are positioned near the pool's edge. In the background, there are several two-storey buildings with grey roofs and balconies. Palm trees and other greenery are scattered around the area. A blue shade sail is stretched over part of the pool, and a small waterfall feature is visible at the far end. A fence encloses the pool area.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.
• Ask all visitors if there are any specific needs to be met
• Website meets WCAG 2.0 accessibility standards (https://www.w3.org/WAI/standards-guidelines/wcag/)
• Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
• Have a place to store mobility and/or medical equipment (eg beach wheelchair, hoist, oxygen).

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service
• Use Plain English / easy read signage and information (includes menus and emergency information)
• Provide clear, concise internal and external directional signage throughout your facility.

VISION

• Provide digital communication materials (hard copy information is also available on line)
• Use easy read fonts in our signage and communication materials (Helvetica and Arial)
• Have an appropriate area for toileting an assistance dog
• Have handrails on all our stairways
• Have effective lighting throughout facility.

HEARING

• Caption all entertainment (TVs, live shows, performances)
• Have TVs with captioning option
• Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)

PHYSICAL - MOBILITY

• Use floors/coverings which are slip resistant, firm and smooth
• Use non-slip tiles in the bathroom or slip resistant matting
• Provide seating in common areas including reception area. Seating provided is a variety/range and include some with back rests and arm rests.

PHYSICAL - HIGH SUPPORT NEEDS

• Have twin beds available on request
• Have rooms which are interconnecting