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Aquaduck Sunshine Coast

Access Guide

General Access
Communication
Vision

Front of the Aquaduck are two headlights at the bottom and below the driver’s glass window to the right is a small white plate number 101-XEZ. On the right side is a 5-tiered step with handrails to board the amphibious vessel. It is parked on the side of a red brick pathway and a blue fence that shows a shark and a professional diver with the words "Get Closer Than Ever Before" and “Shark Dive” in white letters. Seen above the fence is a glass railing, while to the left is the car park.

Group of happy adults and children posing for a photo in front of the Aquaduck parked near the red brick pathway and a blue fence that shows a professional diver with an okay sign and yellow diving goggles. Detailed below the driver’s right window are “Reggie 445751” and “PH: 5539-0222”. Further to the left is a white building with a blue sign that says “SEA LIFE Sunshine Coast” in white letters and a green perforated gate with a blue-green sign for ENTRY ONLY in white letters over above.

Entry to the Aquaduck is through a middle rectangular opening, which is part of the red AQUADUCK detailed on the body of the vessel. There is a 5-tiered, stainless steel stair with a rough surface for added friction against the footwear to avoid slipping, and yellow lines mark it. On the sides of the stairs is a rope handrail knot around two stainless steel posts. Beside the stairs is a woman wearing a blue shirt and dark sunglasses in front of a circular table with a black top and yellow body.

Interior of the Aquaduck at SEA LIFE Sunshine Coast. The bus has a white ceiling with two lanes of orange life vests inside plastic and is secured by black straps forming an X. On the side of the ceiling are small signs for rules to be remembered. The seats behind the driver are arranged in rows of 4 blue seats with yellow, red, and light blue line patterns and are separated by a center aisle. The bus has large windows on both sides with white frames and a floor with black rubber mats.

The middle of the Aquaduck is a long bench-type seat with a back support that has blue seat padding with yellow, red, and light blue line patterns. To the back is another row of 4 blue seats with yellow, red, and light blue line patterns, which are separated by a center aisle. Above and below the windows are varying colors and sizes of signs for rules and safety precautions. On the ceiling are two lanes of orange life vests inside plastic secured by black straps forming an X.

Arial view of the road in front of a white building with a glass handrail terrace on the second floor and a park nearby. The focal point is the large white bus labeled “Aquaduck” in red lettering over a light blue background occupying the left lane while the right has traffic of white automobiles and a truck. On top of the bus are three light brown rectangular platforms. Next to the busy street is a park with a brown V bench pattern with circular ends that have vertical lines.

Folded 5-tiered stainless steel stair with yellow lines and rope handrails of the Aquaduck. On the white frame above the window aligned to the middle entry point of the vessel is a yellow sign for “Mind your head”. A narrow white strap tightly secures a roll of plastic window cover. Throughout the ceiling and wall are signs for rules and safety precautions. Large windows offer a view of the street with bollards and a white building with glass windows, white chairs, and circular tables outside.

Aerial view of the Aquaduck, transitioning from the steep ramp and into the light blue water of Mooloolaba River. Noticeable on top of the vessel are three yellow squares with white straps on the sides. On the left side of the vessel is a long, smooth bridge in the middle of the corrugated steep ramp that extends beyond the scope of view of the image. As the Aquaduck enters the water, it creates a series of small waves.

Aerial view from the left side of the Aquaduck leaving the steep boat ramp with horizontal lines. In the middle of the ramp is a smooth bridge that has a short ramp entry access with two yellow bollards. The bridge ends at a deeper portion of the Mooloolah River. On the right side of the bridge are three black posts with a white cone top. Further to the back of the ramp is a parking lot where several cars are parked adjacent to the rocky shorelines.

Aquaduck ascending from the steep boat ramp. Image also shows the yellow bollard at the start of the short ramp of the middle bridge. From this image, the short ramp is made of concrete, while the bridge is supported by a grey frame on the side and a grey structure underground. The back of the image shows the residential area and a marina filled with sailboats.

The Aquaduck navigating the waters of the Mooloolaba River. The amphibious vehicle creates bubbles of water against its back portion. To the right end are sailboats and yachts for the rich fishing industry of the place. Also visible from this image are docks and bridges available in the area, as well as the parking area protected by varying tree types.

View of the Aquaduck in the water focusing on the folded 5-tiered stainless steel stair with yellow lines and rope handrails of the portion. The passengers are seated on blue seat padding with yellow, red, and light blue line patterns. The boat has a white roof with a warning sign that reads, “Mind your head,” and other safety signs and instructions on the walls. The boat has large windows that offer a view of the water and the shore.

A smiling girl with blonde hair is wearing a captain's hat with white, black, pink color and yellow rope. A yellow stuffed duck with black AQUADUCK lettering in the middle of its chest is placed on top of the black steering wheel. The girl is wearing a blue netted sweater and is sitting on a grey seat with a black cover.

A boy sitting in the captain’s black chair of the Aquaduck is assisted by staff wearing a blue polo shirt. The boy is wearing a blue and white Hawaiian shirt and a grey baseball hat with white and blue accents. The boy is holding the black steering wheel while staring directly in front. Lots of navigation controls and gauges are visible on the vessel's dashboard. Other yachts and boats can be seen on the glass window.

The Aquaduck, leaving the water and ascending to a steep boat ramp that has horizontal lines. There is a building to the left with white and blue color schemes. It has a bridge with metal handrails that connects to a boat dock. A yellow boat can be seen on the dock. The park with trees, the parking area, and the pathway leading to the main facility can be identified from this image.

Group of happy adults and children posing for a photo in front of the Aquaduck parked near the red brick pathway and a blue fence that shows a professional diver with an okay sign and yellow diving goggles. Detailed below the driver’s right window are “Reggie 445751” and “PH: 5539-0222”. Further to the left is a white building with a blue sign that says “SEA LIFE Sunshine Coast” in white letters and a green perforated gate with a blue-green sign for ENTRY ONLY in white letters over above.

Three people giving thumbs up in front of a bus at a sunny event.

GENERAL ACCESS

• Offer a range of contact methods for receiving complaints and discussing feedback regarding accessibility issues/barriers.

• Trained staff in disability awareness

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

• Advise tour guides of the access needs of guests at the time of booking

• Provide assistance with booking arrangements

• Have measurements of key access points and features such as doorway widths via Cérge Virtual Tour

• Service teams willing to support access onto vehicle to "find a way"

• 6 accessible car spaces are located in the adjacent public car park

COMMUNICATION

• Use Cérge as our digital concierge to support personalised customer service

• Use Plain English / easy read signage and information (includes menus and emergency information)

VISION

• Provide information in large print

• Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)

• Use easy read fonts in our signage and communication materials (Helvetica and Arial)